We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

The Kimpton Buchanan

Show Prices
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Kimpton Buchanan
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

136 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 113: English reviews
Napa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This hotel is exceedingly average. The service is fantastic and the location is really excellent, but there is a lot lacking in the form of amenities which kills the value to price ratio. So first, location: we wanted to be away from the noise and traffic of the downtown area and be in a great walkable neighborhood. This is a... More 

Helpful?
Thank K8853SGnickw
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Hi, "K8853SGnickw," I'm glad we got to connect on email already, and I thank you again for visiting us. I know that prices have been a bit high in the city this summer, though I hope you'll come back and see us when we have a discount on our website. This weekend, we are also launching healthy snack bags for... More 

New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

I travel to SF several times a year and I've fallen in love with The Buchanan. Friends ask my why I like it so much and it's not just one thing. It's everything. The staff, the clean and comfy room, the location, the vibe... it's just the perfect place to stay.

Review collected in partnership with this hotel

Helpful?
Thank 0maggie
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Well, well, well! Thanks so much, 0maggie: I think "the perfect place to stay" may be as good as a review gets :). We are proud to be your home away from home, or as we like to say, your "neighborhood pied-a-terre"! More 

Reno, Nevada
1 review
5 of 5 stars Reviewed 5 days ago NEW

great walking neighborhood - Fillmore street shops and amazing ramen in japan town all within 5 mins walk !!!! super quiet neighborhood on the weekend this is our 4th time staying here -love having a glass of vino at 5 while waiting for uber to pick you up is a treat !And there is just something so nice about being... More 

Review collected in partnership with this hotel

Helpful?
Thank G2642LNsteveng
Windsor, California, United States
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Parking is terrible unless you like door dings. The staff is great. our room had a horrible fish smell. They gave us $50 off. Good location for China town. Street are noisy. It was very clean. Kimpton is a great boutique hoel chain.

Helpful?
Thank WTW100
Valencia, Spain
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed two nights mid aug. Best beds ever! We loved the wine tasting from 5-6. Not too close to the wharf but we walked it daily.... about 45 min with hills but great views. No problem with parking either. Perfect stay.

Review collected in partnership with this hotel

Helpful?
Thank Jenni B
Dublin, Ireland
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed three nights here in August and found it to be excellent value based on current San Francisco prices. Located in Japantown it's a nice, clean, safe neighbourhood. Located near the Fillmore area, a great spot for breakfast, lunch, dinner and shopping, the hotel was perfect for our needs. Good wifi, a clean room and good bathroom. You will be... More 

Helpful?
Thank BigD1986
Toronto
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at many Kimpton properties and have always been impressed. This particular hotel seemed to lack the high end quality we have come to expect both in the lobby and the room. The furnishings in the King room were sparse and seemed very cheap and uncomfortable. The bed and linens however were good. The TV stand was some... More 

Helpful?
Thank FrequentflyerToronto
Torrance, California
1 review
5 of 5 stars Reviewed 1 week ago

We arrived a couple of hours before checking in time, but the front desk receptionist was very accommodating and helped us check into a room right away. The hotel is directly behind Japantown and is in a very quiet and nice neighborhood near the Lower Pacific Heights where many delicious and wonderful restaurants are located. The hotel's lobby has a... More 

Review collected in partnership with this hotel

Helpful?
Thank Kate M
New York City, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

A nice and clean hotel, with great and large rooms, a nice breakfast and good service. Close to a bus line, very calm, and tremendous bed quality. A parking for those with a car. A shuttle (not free) will drive you from and to the airport.

Review collected in partnership with this hotel

Helpful?
Thank emmanuel_roux
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thank you, emmanuel_roux! These are just the things we hope to read. A calm environment, spacious & clean room, good service, and of course a comfy bed all rank high on my list of requirements as well. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great location in Japantown, close to everything. Very nice staff, and hotel is perhaps smaller than it appears as advertised. Definitely quirky rooms - they're cool, but worth noting that they're unusual. I'd stay there again.

Helpful?
Thank Anna W
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks so much, Anna W. I suppose "quirky" may be what the designer (NICOLEHOLLIS) was going for; some of the words/phrases I've heard their team use are "residential," "pied e terre," "assymetric," "textural," and "wabi sabi." I myself really appreciate the asymmetry and creativity they showed by mismatching side tables and lamps and hanging the art off-center, and even adding... More 

Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (21)
Viewed
Hotel & Grounds (6)
Viewed
View from Room (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
View from Room (2)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these San Francisco hotels
Japantown
Hotel Kabuki, a Joie de Vivre hotel
Queen Anne Hotel
#88 of 236 in San Francisco
4.0 of 5 stars 586 reviews
Laurel Inn, a Joie de Vivre hote...
#90 of 236 in San Francisco
4.0 of 5 stars 399 reviews
Show Prices
Show Prices
Show Prices
Union Square
Sir Francis Drake Hotel - a Kimpton Hotel
Union Square
Hotel Triton
Hotel Triton
#71 of 236 in San Francisco
4.0 of 5 stars 1,444 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
San Francisco is known for its style and sophistication. So it takes an exceptional hotel to stand out. With its sleek urban lines, distinctive design and prime location at the intersection of three of San Francisco's best neighborhoods, it's easy to see why The Buchanan has an attraction all its own. Surrounded by the designer shops, local boutiques, foodie-fave restaurants and live music venues, The Buchanan also puts you minutes from other top attractions like Union Square and Golden Gate Park. Pair it all with our spacious, artfully imagined accommodations and yes-we-can staff, and you have the makings of the ultimate San Francisco stay. ... more   less 

Additional Information about The Kimpton Buchanan

Address: 1800 Sutter Street, San Francisco, CA 94115-3220 (Formerly The Buchanan)
Location: United States > California > San Francisco
Price Range: $182 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Kimpton Buchanan 3.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Agoda, Priceline, Cancelon, Odigeo, Cheap Tickets and Travelocity so you can book your The Kimpton Buchanan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo
Hotel Style:
#13 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay