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The Kimpton Buchanan

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177 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We choose Kimpton often. We know we will get quality. More punky and less fancy. No overwhelming lobbies. The Buchanan is in Japantown which is a nice , quiet, convenient and walkable neighborhood. Uber to most places in SF is fast and cheap.

Helpful?
Thank Jack J
San Luis Obispo
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I've stayed here many times on business, solo, and enjoy it far more than the downtown Union Square area. It's quieter at night, easy to Uber in to the heart of things if needed, with affordable parking. I'll be back.

Review collected in partnership with this hotel

Helpful?
Thank Darren D
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Woohoo! Thanks, Darren D. I know just what you mean: Union Square can be a bit grating, especially if you're not from a city. If Uber isn't on a surge, pricing from here to there is about $6-7/ride, which is almost competitive with a city bus for 2 people! More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel with very helpful and caring staff. I sat in the foyer at 3am to watch AFL final online and the guy on the night shift made me 2 cups of tea and made sure I was all good. The location was excellent and the room comfortable. Really enjoyed staying there.

Review collected in partnership with this hotel

Helpful?
Thank kazbrooks
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks so much, kazbrooks, It was great to read your guest survey this morning and share it with the overnight service master himself! It's so cool for someone who works those quiet overnight ours to get his moment of fame and spotlight. We all thank you for making us your home-away-from-home for that trip! More 

Las Vegas, Nevada
Level Contributor
87 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I've now stayed here a couple of times since the "renovation" that has taken literally years. The funny thing is it still looks unfinished. Unfortunately, they hired a bad designer (no one knows who Nichole Hollis is and it doesn't matter). This property - because of its age and layout - needs some life and it has been robbed of... More 

Helpful?
1 Thank herculepoirot
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Hi, there, herculepoirot, Design is a tricky thing, isn't it? One feature I love about Kimpton Hotels is that each one is so different, and none is cookie-cutter or "safe." I know that our look was inspired by the Japanese wabi sabi aesthetic, which led to the white walls, asymmetric art, and various textures of leather, linen, etc. in the... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Got a good rooms with balcony face to the playground. Very comfortable bed, and good shower/bath room. They have a parking lot for your car, and also free wine at 5pm hahaha. And there's a bunch of Japan food across the street, so you won't get starving!

Helpful?
Thank Je A
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks, Je A! "Excellent" and five stars is just how I like to start off my work week :). I home that at the wine hour, you also got to check out the local sake we are pouring. A great way to kick off a night of dining at a sushi place nearby -- or on Fillmore Street for that... More 

New York City, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I chose the Kimpton Buchanan because I wanted to stay in the general Japantown area. Decent hotel, all the amenities I wanted and the staff were extremely helpful throughout our stay. A few small problems - with wifi and the TV - were resolved quickly. Bed was comfortable, room was clean. Coffemaker and fridge in the room, handy chargers next... More 

Helpful?
Thank nicetomeetsma
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks, nicetomeetsma! We have been "closing the gap" around the bathroom doors you mention and should complete the hotel this week. The additional framing definitely improves privacy to take care of that. It's great to hear everything worked out great otherwise, and next time if you do have a chance to enjoy your wine or whatever by the fire pit,... More 

Indianapolis, Indiana
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Buchanan seems to be a new Kimpton property after their joining IHG. I'm not sure what happened to all the great properties in SF, but there's only 2 now. So as a Kimpton fan, I thought I'd try it out. The Buchanan feels very new and like they don't quite have the Kimpton vibe down yet (like morning coffee... More 

Review collected in partnership with this hotel

Helpful?
Thank Jonathan H
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks so much for being a loyal Kimpton fan, Jonathan, and I am glad that the service staff was on point in the true Kimpton style! Until the restaurant is renovated, the good news is the current concept is charming in a quirky and totally local way, and we'll also keep the in-room Keurig coffee & tea going until a... More 

London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We loved the location, Japan town- so much sushi to choose from! Also really close to Fillmore street which is a really funky and high end street with shops, cafe's etc. We loved it. We have stayed at Kimpton's before so expected a lot, location was great, rooms comfortable although a little basic. Wine hour every evening in the reception... More 

Helpful?
Thank Helen_Twick
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Hello, Helen_Twick, and thanks so much for the nice review. I am also in love with the location here; and, as a cold-weather wimp (who fled the winters in Maine!), I can make sure to share your feedback about keeping that side door closed when folks are hanging out with us enjoying their evening wine reception. Thank you and hope... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is newly remodeled and beautiful! It has a great outdoor patio area and a free wine/sake happy hour every day at 5 PM. The staff was very friendly and the rooms were clean and well done. The location is in close proximity to a number of great restaurants and shops, and a nice stroll (or short Uber ride)... More 

Helpful?
Thank SDevins
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Woohoo, thanks for the coveted five stars, SDevins. I hope while you were out in the courtyard you got to beat out your competition at a game of cornhole. We are also now offering $12 'smores kits with fancy marshmallows and Ghirardelli chocolates at the front desk, so you can be a kid again at the fire pit as well... More 

Chelmsford, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is in a quiet residential area approximately 45 minutes walk to Fishermans Wharf and around 30 minutes to Downtown. Beware though the walks are hilly, both up and down, but that is what San Francisco is all about. If you don't want to walk buses and trams are close and are cheap and easy to use. The hotel itself... More 

Helpful?
Thank Silver_Fox_27
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Hi, Silver_Fox_27. I'm happy to hear the staff wowed you, and you got to take advantage of the shops and restaurants right here, as well as those city walks. While I know design is a matter of personal taste, I can reassure you that we did just complete a multi-million dollar, top-to-bottom renovation of all rooms and public areas earlier... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
San Francisco is known for its style and sophistication. So it takes an exceptional hotel to stand out. With its sleek urban lines, distinctive design and prime location at the intersection of three of San Francisco's best neighborhoods, it's easy to see why The Buchanan has an attraction all its own. Surrounded by the designer shops, local boutiques, foodie-fave restaurants and live music venues, The Buchanan also puts you minutes from other top attractions like Union Square and Golden Gate Park. Pair it all with our spacious, artfully imagined accommodations and yes-we-can staff, and you have the makings of the ultimate San Francisco stay. ... more   less 

Additional Information about The Kimpton Buchanan

Address: 1800 Sutter Street, San Francisco, CA 94115-3220 (Formerly The Buchanan)
Location: United States > California > San Francisco
Price Range: $167 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Kimpton Buchanan 3.5*
Number of rooms: 130
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Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo
Hotel Style:
#12 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
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