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The Kimpton Buchanan

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The Kimpton Buchanan
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101 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

A very cute boutique hotel located in Japantown, so if you like Japanese food, this is a plus. Staff were super friendly, always gave us a big smile, very helpful. Pros: Free-flow happy hour drinks in the evening, Friendly staff, clean room, nice single cup coffee maker with coffee and tea, spacious washroom, yoga mat (there is a little terrace... More 

Helpful?
Thank Fiona C
Troy, Michigan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We planned our trip last minute to the City, so we had limited choices of things we thought were good places. We spent more than we planned on spending for a hotel, but wanted some predictability and a good location so we could walk or take mass transit or Uber. We found chain hotels outside of the city weren't much... More 

Review collected in partnership with this hotel

Helpful?
Thank Carlsberg66
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Well, hello and a big thank you to you, Carlsberg66. I am so glad that you loved the hotel and that Gerardo and team really shined during your stay. I will have to share your kudos with the designer, too. I also LOVE what they did with the lobby here. We'll hope to see you again next time, perhaps when... More 

Doylestown, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Got in late due to Southwest glitch, was tired and everything was closed. The staff were very kind, helpful and managed to find wine and some food for me to grab a quick meal and work for a bit after a long day of travel. Really appreciated how kind and helpful they were making it a great trip. I'll definately... More 

Review collected in partnership with this hotel

Helpful?
Thank liesegang
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks so much, Liesegang. It always makes our day to see a guest using "loved" and "Hotel Buchanan" in the same sentence, and of course 5-star reviews delight us as well :). I also so your guest comment card this morning and will make sure to thank Gerardo and the team for their great service when you arrived late after... More 

Waalre, The Netherlands
Level Contributor
51 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you are looking for a nice, quite and stylish hotel in San Francisco, with very friendly staff, than look for the Buchana. It is not a a walking distance from the center, but all the other things will compensate for that.

Review collected in partnership with this hotel

Helpful?
Thank Jan N
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thank you, Jan N. Yes, while we are a 20- to 25-minute (1 mile) walk to Union Square, I can confidently say that our area offers its own (and much less "touristy") experience. Guests considering this location should check out the websites for Japantown and the local Fillmore Merchant Association, which highlights the many neat boutiques along Fillmore Street in... More 

San Francisco, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had a fantastic experience with my girlfriend here. The rooms were super well-designed and clean down to the gorgeous robes. The bed was comfortable and best of all the service was fantastic. When I checked in, Charisma took care of us and she was just an awesome introduction to our stay. Would definitely return.

Review collected in partnership with this hotel

Helpful?
Thank zimblot
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Hooray! Thanks, Zimblot, and what great timing: Charisma is our lovely new front desk agent, and she will be absolutely thrilled to hear she is already making a big impression here :). Thanks! More 

NJ
Level Contributor
297 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed 1 week ago

Japantown is a neighborhood not overwhelmed by tourism but full of places and sights of tourist interest. This hotel picks up the ethnic theme of the surrounding streets in its interior decor and minimalist style furniture. Although the check in desk is located below street level and the corridors are a bit dark, the rooms are fine and many have... More 

Helpful?
Thank Taughboyne
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks so much, Taughboyne. I very much enjoyed your prose and your apt depiction of our charming neighborhood. In my second year hear, I am still having a blast discovering little gems right within walking distance. More 

Seattle
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was very accommodating and a great location. As with any Kimpton, I found the staff to be friendly and helpful. The location is a great "home base" for visitors to SF- it is central to many of the popular sights that can be walked to, but enough out of the way that it doesn't feel like it is... More 

Review collected in partnership with this hotel

Helpful?
Thank Chris H
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks so much for the five stars, Chris! I will make sure to share this with the team, and applaud them for their fame as our "friendly and helpful" crew! More 

Enkoping, Sweden
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I nice hotel in the Japanese area of San Francisco. I was not aware of that when booking it, but it was a bonus. The room was nice, the bed was comfortable. The Japanese restaurant in the hotel was good. The distance to Union Square was a little bit longer than I expected, which perhaps is a disadvantage for some.

Helpful?
Thank Jesper R
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Hello, Jesper R, and thanks so much for checking out The Kimpton Buchanan! We are indeed a 20- to 25-minute walk to Union Square (or a quick bus/taxi/Uber/Lyft/etc. ride), though I like to also recommend Fillmore Street. It is 3 minutes' walk from here (1.5 blocks West of the hotel), and the boutique shops and restaurants there are absolutely fantastic.... More 

New York City, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Wasn't my first choice but it will become my go to when I'm in SF on business. The property is comfortable and has quirky amenities like and outdoor courtyard with bocce and a fire pit. The location is great. But the selling point is the fantastic staff. They are warm, welcoming, friendly and totally professional.

Helpful?
Thank googer15
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Fabulous news! Thanks so much, googer15, and I'm so happy you are a "convert" to the Buchanan. The courtyard is definitely one of my favorite unique aspects of the hotel. Keep in mind we also have corn hole and lawn bowling available -- pretty fun to try! I'll make sure to share your review with the whole team here, and... More 

Ramat-gan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

From the end; it was a real great experience! Rough start which had almost nothing to do with the hotel. Then they just really showed they cared about me and my wife! Even the GM called to make sure that we are doing better:) rey and another nice lady from the front desk were an absolute dream. Location is amazing!... More 

Review collected in partnership with this hotel

Helpful?
Thank avirambd
Emily G, General Manager at The Kimpton Buchanan, responded to this review

Thanks so much, and a personal shout-out to the GM, no less :). But why did you have to make me crave the Sweet Maple sweet potato pancakes?!?! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
San Francisco is known for its style and sophistication. So it takes an exceptional hotel to stand out. With its sleek urban lines, distinctive design and prime location at the intersection of three of San Francisco's best neighborhoods, it's easy to see why The Buchanan has an attraction all its own. Surrounded by the designer shops, local boutiques, foodie-fave restaurants and live music venues, The Buchanan also puts you minutes from other top attractions like Union Square and Golden Gate Park. Pair it all with our spacious, artfully imagined accommodations and yes-we-can staff, and you have the makings of the ultimate San Francisco stay. ... more   less 

Additional Information about The Kimpton Buchanan

Address: 1800 Sutter Street, San Francisco, CA 94115 (Formerly The Buchanan)
Location: United States > California > San Francisco
Price Range: $214 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Kimpton Buchanan 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo
Hotel Style:
#17 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
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