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Kimpton Buchanan

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Traveler (89)
Room & Suite (54)
Dining (1)
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Overview
  • Excellent48%
  • Very good39%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
“japan town”(64 reviews)
“fillmore street”(28 reviews)
“yoga mat”(16 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Fitness center
Multilingual Staff
3 Star Hotel
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Rooms
May 8May 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (662)
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Traveler rating
282
224
60
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8
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LanguageEnglish
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282
224
60
18
8
Show reviews that mention
All reviewsjapan townfillmore streetyoga matquiet neighborhoodpacific heightsgreat shops and restaurantsgreat neighborhoodfree wine hourfire pitfront desk staffrooms are largeboutique hotelpleasant stayhome away from hometwo blocksgolden gate parkparking garage
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1 - 5 of 592 reviews
Reviewed yesterday

Lovely, clean, attractive hotel with helpful, cheerful, friendly staff. Mum's shabu shabu Restaurant inside hotel is among the best. Very quiet, clean generously sized rooms. Right on the edge of Japantown itself.

Review collected in partnership with this hotel
Thank wnorcross
Reviewed yesterday

We loved this hotel. It was very clean and the staff super friendly. It is right at the heart of Japantown so there are tons of eating option if you want Japanese food. Or, for more options, just walk a few blocks over to Filmore...More

Review collected in partnership with this hotel
Thank Doug R
Reviewed 2 days ago

We use this hotel often when doing business in San Francisco. The staff is worthy of any 5 star hotel in terms of professionalism and fixing any problems quickly. The parking garage is convenient. You can Lyft to many great restaurants or fun places for...More

Review collected in partnership with this hotel
Thank 838leszekz
Reviewed 1 week ago

not one of my favorites - housekeeping INSISTED on cleaning my room when i stopped by at 2:30 - after being away all day. Also - if you have 'scheduled' fire alarms - please have the courtesy of letting guest know what is going onMore

Review collected in partnership with this hotel
1  Thank vcavanagh2018
Response from Emily G, General Manager at Kimpton BuchananResponded 1 week ago

Hi, vcavanagh2018, and thank you for staying with us. I'm sorry about that odd communication with our housekeeper; I wish that she had brought a supervisor or manager in to translate so you could better know your options (cleaning later in the day up till...More

Reviewed 2 weeks ago via mobile

I stayed with my two kids and first thing they said, where you have brought us, It feels like Japanese hunted house, lol Walls are dark and so the rest of decore. Room was okay but it was nice size. Every thing is bit off...More

Thank raheelam2014
Response from Emily G, General Manager at Kimpton BuchananResponded 1 week ago

Hello, Raheelam2014, and thank you for visiting us with your kids. It is kind of you to mention me personally, and I enjoyed our conversation as well. I will share the rest of your service praise with the hotel team and also with the restaurant...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$197 - $480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
Room types
Non-Smoking Rooms
Details
Price range
$197 - $480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
Room types
Non-Smoking Rooms
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Traveler (89)
Room & Suite (54)
Dining (1)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
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blueandwhitehoops
April 8, 2018|
AnswerShow all 3 answers
Response from Kimberly M | Reviewed this property |
Yes it was.
1
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Vicki N
May 7, 2017|
AnswerShow all 4 answers
Response from 896diane | Reviewed this property |
No they don't. You can get an Uber or cab right out front to the airport.
1
Vote
clared
March 29, 2017|
AnswerShow all 3 answers
Response from Louie M | Reviewed this property |
Looks like the street the hotel is on (Sutter St) will be closed to traffic. If possible, ask yr shuttle driver to drop you off at either Laguna/Sutter or Bush/Buchanan. Either location will have you a block away from the... More
1
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Room Tips
"All views are pretty. Just enjoy the visit."
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"Ask for a room with a balcony. It was nice to be able to sit outside and take in the sights and sounds of the..."
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"Check your room for any problems so they can be corrected prior to day shift personnel leaving."
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"not my favorite - service personnel insisted on cleaning my room during the 10 minutes i was actually in it..."
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