This is a typical midrange hotel located in the Tenderloin area in San Fransisco. The hotel has a small reception and elevator to the floors with rooms. Breakfast room, pool and gym are located at a neighbour hotel across the street. The room was nice and had good space. It was a little worn, and was styled in a old fashion and rather dark manner. But it gave it personality and charm. Be aware of the neighbourhood. There were a lot of homeless people around the hotel, and it was rather uncomfortable to walk in the evening, and we felt unsafe as we passed huge groups of homeless people that acted rather aggresive among themself. Also at check-out the hotel charged 67 dollars in "urban fees". As we were in a hurry to catch our flight I didnt have time to discuss this, but I still wonder what this was.…
The hotel is really close to City Center by foot, the service was nice, the swimming pool is situated in front of the hotel, that is really surpising but it is nice because , you swim between building !
Well located if you are down to San Francisco only for a couple of days. Unfortunately the noise from the street (homeless was the main problem not quite safer if you are walking after the sunset) was very loud during the night. They tried to overcharge me with the resort fee that i have been paid already during my reservation with booking.com but of course on your arrival they don't double your reservation but they automatically try to charge you this extra. Please make sure that you check your bank account the day of your check out so the problem can be fixed in person. Our stay after all was ok. Not too bad for only 3 days.
As always most everything was great. The tv was difficult to figure out but I am technically challenged . Garbage trucks seem to operate at all hours down the alley . Short walk to shopping and museums
Besides the craziness outside of the hotel (homeless and massive drug use in the streets), this place was a GEM! The bed was so cozy and I slept like a baby. The staff was very professional and kind. I will continue to stay here when I am in San Francisco since it's skipping distance to the Federal Building.
I have two complaints. 1) The $17/day additional charges (part of the fine print). Quote me one price and stick to it. Don't quote me a price and then add on $17/day. That's a deceptive sales technique. 2) I registered a complaint with the front desk concerning a low pitched droning noice. It sounded like a large electric motor on the roof or another room. I requested a change of room. The both attendants stated that they would look into it and get back to me. Neither did. This noise was very annoying and affected my ability to sleep and enjoy my stay.
I made a reservation to this hotel using booking.com. My reservation was never confirmed. However, they charged a "no show" on my credit card. Very dishonest. I do not reccomend this hotel, since they have bad reservation policies. Better to choose a different one.
The Carriage Inn is perfect location as in proximity to the city center, it has clean well kept and spacious rooms. The inn is good value for the rate, close to city transit with very good restaurants close at hand.
Very nice hotel that I would certainly stay at again. I stayed here for business at the Moscone Center which was within walking distance. I would recommend this hotel as a good place to stay. Staff was nice.
Rooms were clean and decorated. Hot water worked well and beds were comfortable. Free parking was a pleasant surprise. Tyler and Chelsea were very accommodating considering the booking company did not reserve the room correctly.