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417 Stockton St, San Francisco, CA 94108-3608
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Traveler (36)
Room & Suite (28)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#85 of 248 hotels in San Francisco
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.3
Travelers' Choice
Housed in an ideally located historic building in the heart of Union Square, Palihotel San Francisco offers 82 fully renovated and welcoming guest rooms and suites that have been carefully designed to appeal to a broad range of clientele, whether it be family and friends on holiday or business travelers attending a convention at the newly expanded Moscone Center. We’ve intended that this property be an homage to our loyal global tribe of inspired, distinctive and savvy clientele. We set out to curate a rich and diverse mix of classic and contemporary California-Centric styles throughout the property, highlighted by wood paneling, ceramic tiles, a delightful soft color scheme and mixed-matched furnishings and fixtures. Our reception, lobby, bar and dining areas are designed to be welcoming, communal and inclusive spaces that enhance the hotel’s authentic neighborhood feel. Our loft-style all-day restaurant, liquor bar and special event venue, Fisher Loft is located on the hotel’s 2nd floor and features approachable food and cocktails intended to encourage hotel guests and locals to mix and mingle morning, noon and night. And fun fact for movie buffs, the property’s back alley called Burritt Alley has a plaque dedicated to the death of the fictional character in the movie The Maltese Falcon. “On approximately this spot, Miles Archer, partner of Sam Spade, was done in by Brigid O’Shaughnessy”. Cashless property, A valid credit card, and ID are required at the time of check-in.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Wifi
Baggage storage
Non-smoking hotel
24-hour front desk
Room features
Desk
Fireplace
Housekeeping
Safe
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Deal:Bed & Brekkie

Location

100Great for walkers
Grade: 100 out of 100
267Restaurantswithin 0.3 miles
169Attractionswithin 0.3 miles
186Reviews1Q+A5Room tips
Traveler rating
  • 112
  • 37
  • 13
  • 13
  • 11
Time of year
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Popular mentions
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Most Recent
Brandonla93 wrote a review Mar 2023
1 contribution
Location is great, price is great, but room left a bit more to desire. The bed was cozy, but there was no work desk/table. Bathroom mirror space is the smallest space I’ve ever used to brush my teeth, shoulders barely fit. Elevator is old and slow, but not a deal breaker. The restaurant below was closed for all 3 mornings of our stay - Sun-Tue - so no breakfast even though the website says 7 days a week.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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blueskies145 wrote a review Sep 2022
Arroyo Grande, California38 contributions81 helpful votes
+1
Hotel's Favorite
I loved my time at the PaliHotel. The shower is fabulous with the most amazing bath products! The staff members I spoke with were amazing. They didn’t “act” like they cared-they were genuinely nice and helpful. I phoned ahead of my stay to ask a couple questions and Janelle was so helpful. When I arrived Hannah was also excellent. Richard in the coffee bar was so nice to chat with. I absolutely loved every minute of my time there and look forward to going back. The elevator is such a cool experience. Real wool blanket! Dyptique toiletries, the most comfy white thick cotton robes, spotlessly clean throughout. So happy I got to go to the PaliHotel.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wendy Mandura, General Manager at Palihotel San Francisco
Responded Sep 20, 2022
Thank you for providing this wonderful feedback. We look forward to sharing this with the entire team and I am certain that Janelle, Hannah, and Richard will be excited for this recognition! We agree that the elevator is a fun surprise and we cannot wait to welcome you back soon! Warmest Regards, Wendy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fredba2023 wrote a review Mar 2023
Davis, California1 contribution
Bar closed at 9:30, supposed to be open until 11:00. There was supposed to be breakfast provided, but none was available. Layout of bathroom made it impossible to wash face without hitting your head on a shelf or spilling water on the floor.
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Review collected in partnership with this hotel
Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alissaintokyo wrote a review Mar 2023
Los Angeles, California, United States10 contributions2 helpful votes
Small room with a big heart. In-room Nespresso coffee and terry towels make it luxurious and cozy. We stayed the next day at Grand Hyatt which was twice the price without either of those lovely amenities.
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Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Johnson, General Manager at Palihotel San Francisco
Responded 3 weeks ago
Hello Allssaintokyo, Thank you so much for staying an posting your experience. I am so glad you found us a value. We proudly provide strive to provide our guests with the highest quality of amenities, and yes we are tuff to top in that regard. I thank you again for staying and your kind words. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nmarte474794 wrote a review Mar 2023
1 contribution
Palihotel is in a great location in Union Square for anyone looking to do some travel in SF. The rooms are very calming. I loved the decor, the sheets, and the comfort of the pillows. The room was very clean and the bathroom was quite nice. The lounge is a great place to work in the middle of the day - a cool cafe feel with some light music and just a few guests. I found the price to be very fair given the location and the faulty of the rooms. Staff were friendly and helpful :)
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Johnson, General Manager at Palihotel San Francisco
Responded 3 weeks ago
Hello nmarte474794, Thank you so much for staying as well as posting your thoughts on your stay here. Fisher Loft is such an amazing place to not only eat and drink but be productive ! I am so pleased we were able to provide you with trusty service and we look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jennifermariealden wrote a review Mar 2023
Glendora, California1 contribution
Loved my stay at the Palihotel SF. Super cute room with all the amenities I needed. Close to some really great shopping and restaurants. Love the decor and the vibe. I will definitely be back again!!!
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Johnson, General Manager at Palihotel San Francisco
Responded 3 weeks ago
Hello jennifermariealden, Thank you so much for staying with us as well as posting your thoughts. I am so enthused you found our vibe. Yes, we are at the heart of it all and I am glad you were able to explore and have a great experience. We look forward to hosting you again soon. Until then safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
spo6ttybqo wrote a review Feb 2023
Portland, Oregon1 contribution
Uncaring staff. $13 for a bottle of drinking water. Had to use the housekeeping workroom to iron my shirt, because the staff couldn't figure out if they had an iron and ironing board available for guests. Basic hospitality is missing. If you can deal with no one caring about your stay, the location is fantastic and the hotel has a lot of architectural charm.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Johnson, General Manager at Palihotel San Francisco
Responded 4 weeks ago
Hello spo6ttybqo, I thank you so much for staying with us as well as taking the time to posting experience. I thank you so much for your candor and letting us know we missed the mark on information. Yes! we do have ironing boards and irons. I apologize for us not getting this right and would like to invite you back to regain your trust and provide you the trusty caring service you deserve. Please reach out to me at any time to make this right, I do look forward to hearing from you and until then thank for staying and safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hjh8065dbb wrote a review Feb 2023
1 contribution
clean, cute and quiet. great stay everything feels new and clean. you can get slippers at the front desk if you need. bed is comfy, the AC and heater works well. able to dim the lights in the room, nice hot shower. will stay again.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Johnson, General Manager at Palihotel San Francisco
Responded 3 weeks ago
Hello hjh8065dbb, Thank you so much for staying with us as well as posting you thoughts on your time here. Yes, we have slippers! as well as custom beds. I am so enthused you had a warm, quiet, clean and cute place to find respite. Thank you again for staying as well as the kind words. We look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bthomp555209 wrote a review Feb 2023
Las Vegas, Nevada1 contribution
Overall The hotel and rinks were perfect. We had the 2 bedroom suite and it was exactly what we’d were looking for. My only issue, and unfortunately it was a big issue, was the Wi-Fi and cell service. I have an idea that the blockage was due to the location of the room, but we couldn’t connect to Wi-Fi and I had 0 service. However if I went downstairs to the lobby or walked out my room, I had service lol annoying
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Johnson, General Manager at Palihotel San Francisco
Responded Feb 23, 2023
Hello bthomp555209, Thank you so much for staying as well as posting your thoughts on your time here. I am so glad your overall stay was perfect. I do apologize and thank you for your feedback on the Wi-Fi as that can easily be remedied. I do hope next time you let us know in stay as we can assist. Thank you again for staying and look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bethUK wrote a review Feb 2023
8 contributions5 helpful votes
The hotel itself is beautiful and the room cannot be faulted. The reason for 2/5 stars is because the hotel took $100 deposit from me that has still not been returned to me despite me checking out on January 23rd 2023. I was advised the deposit could take up to 10 working days. When it passed that time I emailed the hotel and was told the deposit was released the day of check out so I contacted my bank who advised they would need an 18 digit transaction reference number in order to trace the transaction. I emailed the Palihotel to request the reference and have not received a reply. I have sent a total of 4 emails, all that have been ignored. I am so upset that a hotel would do this. It is disgusting that a professional establishment would withhold money from a paying guest. The hotel would have easily been 5/5 but for this issue but withholding money is disgusting and I would never stay here again due to this issue. Hopefully I can get to the bottom of the issue and my money is returned as soon as possible. I feel like the hotel are taking advantage knowing I am a tourist and cannot just go into the hotel to speak to the manager, but I will not drop this until my money is returned to me.
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Johnson, General Manager at Palihotel San Francisco
Responded Feb 21, 2023
Hello bethsearle95, Thank you much for staying with us as well as giving us the opportunity to assist you in this matter with your credit card provider. We are also happy to work with you in order to have your provider drop this hold. We unfortunately are limited in what we can and cannot do when it comes to transactions, and this required holds time of release. I thank you again for working with us and glad you otherwise had an amazing experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$151 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crescent san francisco hotel san francisco
FORMERLY KNOWN AS
Crescent San Francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Union Square
NUMBER OF ROOMS
82
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PALIHOTEL SAN FRANCISCO $115 ($̶1̶8̶5̶) - Updated 2023 Prices & Hotel Reviews - CA

Frequently Asked Questions about Palihotel San Francisco
Which popular attractions are close to Palihotel San Francisco?
Nearby attractions include The Escape Game San Francisco (0.2 miles), San Francisco Playhouse (0.2 miles), and Biscuits and Blues (0.2 miles).
What are some of the property amenities at Palihotel San Francisco?
Some of the more popular amenities offered include free wifi, baggage storage, and a 24 hour front desk.
Which room amenities are available at Palihotel San Francisco?
Top room amenities include a minibar, a flat screen TV, and a desk.
Is parking available at Palihotel San Francisco?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Palihotel San Francisco?
Conveniently located restaurants include Tacorea, Bouche, and Akiko's Sushi Bar and Restaurant.
Is Palihotel San Francisco located near the city center?
Yes, it is 0.9 miles away from the center of San Francisco.
Which languages are spoken by the staff at Palihotel San Francisco?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Palihotel San Francisco?
Many travelers enjoy visiting Golden Gate Bridge (4.4 miles), Alcatraz Island (2.7 miles), and City Lights Booksellers (0.5 miles).