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Mystic Hotel by Charlie Palmer

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Mystic Hotel by Charlie Palmer
Mystic Hotel by Charlie Palmer
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1,009 Reviews from our TripAdvisor Community

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Showing 775: English reviews
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Reviewed yesterday NEW

Mystic Hotel offers guests a vintage vibe, clean rooms, complimentary WiFi, and free breakfast until 10:00 AM daily. It is a 3-star boutique hotel located right within the Union Square vicinity, and even Chinatown is within short walking distance. My husband and I enjoy walking a lot, and so we walked up to Fisherman's Wharf, which took us just about...

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Helpful?
Thank taray_mj
san francisco
Reviewed 3 days ago NEW

This is a remodeled property based on an older hotel infrastructure. The hotel is on the edge of the Union Square district and is walking distance to major shopping and restaurants. Some things are a little dated (antique elevator, funky pipes in showers, etc). The rooms are a little small - e.g. European sizes. There is a breakfast that is...

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Helpful?
Thank costaricagregg
Reviewed 1 week ago

Staff was great, room was good. Disappointed about the breakfast in the morning. Food terrible (eggs and torts) and although it was until 10, we were rushed out at 9:30. Would not replenish eggs at 9:30 Charlie Palmer is known for his Food!

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Helpful?
Thank Debbie Y
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Debbie Y, Thank you for taking the time to share your feedback with us. I'm very sorry we did not provide a more relaxing experience for breakfast during your stay with us here at Mystic. It is definitely not a reflection of the kind of service we would like to provide I do hope you give us an opportunity...

Sacramento, California
Reviewed 1 week ago

We stayed for a single night over President's Weekend (2/18/17), arriving via Amtrak. The Mystic Hotel is convenient to Union Square and Chinatown. We are active travelers, and enjoy taking walking tours in San Francisco. We arrived to be greeted by extremely helpful and professional woman who allowed us to check in and store our overnight bags in time for...

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Helpful?
Thank Bridget M
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Bridget, Thank you for your wonderful review! We are thrilled to hear that we provided such great service from beginning to end. We hope to welcome you back here at the Mystic on your next visit to San Francisco. Please feel free to reach out to us directly to assist with any future reservations! Best, Rita rruiz@mystichotel.com

Lisbon, Portugal
Reviewed 1 week ago

If you've been around and know the hotel scene in SF, this is a good choice. Rooms are clean and modern. It offers a good breakfast and you can walk everywhere. 5 minutes to Union Square, Chinatown, etc...

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Helpful?
Thank Rmbiscaia
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Rmbiscaia, We are thrilled to hear you enjoyed your stay here at the Mystic! We look forward to welcoming you back on your next visit to San Francisco! Best, Rita

Fairfax, Virginia
Reviewed 1 week ago via mobile

This hotel is small but cute and in a really good location. It is older so they have one of those small elevators that you have to manually close the door on but it's efficient enough to get you where you need to go. The free breakfast is also ok. Here's where I have issues. First, if you're an east...

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Helpful?
Thank SunSun_11
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear SunSun_11, Thank you for taking the time to give us your feedback. Our goal is to provide consistent and friendly service. I'm sorry this was not the case. I would love the opportunity to welcome you back and provide a more memorable second impression! I can be reached directly at rruiz@mystichotel.com Best, Rita

Göteborg, Västra Götaland, Sweden
Reviewed 1 week ago

I was recommended this hotel by colleagues. I would say the biggest plus (except for great central location) is the staff. Everyone is extremely friedly and helpful in every way. Rooms are clean and well suited for people not expecting to spend much time in the actual room. Bed, desk and bathroom, that's it. Taking a shower is a bit...

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Helpful?
Thank Szofia J
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Szofia J, Thank you for taking the time to share your experience with us. We are thrilled to hear we made your stay comfortable and memorable. We hope to welcome you back again at the Mystic on your next visit to San Francisco. Best, Rita

Reviewed 1 week ago

Our room was on the 6th floor and was very small but clean and nicely decorated. Walls were a little thin and we could hear sounds from outside and other rooms at times but nothing too crazy. Our rate for the room was very cheap so it was actually a pleasant surprise to see the hotel was decorated nicely, the...

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Helpful?
1Thank Meagan M
Jason S, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Meagan M, Thank you for taking the time to share your experience with us here at the Mystic! We look forward to welcoming you back on your next visit to San Francisco! Best, Rita

USA
Reviewed 1 week ago via mobile

I was coming in for a conference and all the major hotels were sold out or crazy expensive and I found this place. Wow what an excellent location with so much charm. The restaurant was amazing with excellent food. The room was clean, had character and was good size. I would definitely stay here again. Everything was in walking distance...

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Helpful?
Thank AndreaOregon_USA
Orangevale, California
Reviewed 2 weeks ago

My wife and I recently stayed at the Mystic Hotel and had a wonderful visit. Our suite was very comfortable, and was in great style. The staff was very friendly and helpful, they truly made us feel like they wanted our visit to be a great experience. The Mystic served a complementary breakfast in the morning that was very enjoyable....

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Helpful?
Thank TPH_12
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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Center with Internet Access
  • Breakfast Available
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Mystic Hotel Union Square San Francisco by Charlie Palmer is a smart, sleek retreat situated in the heart of the city's busiest neighborhoods. Conveniently located just one block from the iconic cable car line in the middle of three key destinations – Union Square, Chinatown and the Financial District — Mystic Hotel offers a convenient, comfortable and unique modern boutique hotel experience in a historic location. With a contemporary look and feel, our accommodations are designed to reflect the changing need of today's traveler. Enjoy high-touch service and an ideal Union Square location, perfect for travelers looking to experience all the adventures of San Francisco. Like a private club, enjoy handcrafted cocktails in the Burritt Room, the intimate film noir-inspired bar named for Burritt Alley, where detective Sam Spade's partner Miles Archer was gunned down in The Maltese Falcon. Then, step into the speakeasy vibe of renowned Chef Charlie Palmer’s adjoining Burritt Tavern, where walled-in and curtained booths create dark corners for private conversations and Executive Chef Luke Knox turns out classic food like steaks and chops done right. Knox also takes advantage of Bay area's tremendous green markets as well as the extraordinary offerings from local food artisans in menus built around prized regional specialties from Dungeness crab to West Coast oysters. That's what we like about San Francisco: it's up to the minute and still in the moment. ... more   less 

Additional Information about Mystic Hotel by Charlie Palmer

Address: 417 Stockton Street, San Francisco, CA 94108 (Formerly Crescent San Francisco)
Location: United States > California > San Francisco > Union Square
Price Range: $166 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Hotel by Charlie Palmer 3.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Crescent San Francisco Hotel San Francisco
Hotel Style:
#82 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from Mystic Hotel by Charlie Palmer staff and other travelers.
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Los Angeles, California
6 months ago
5 months ago
6 months ago
Brisbane, Australia

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Questions? Get answers from Mystic Hotel by Charlie Palmer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms are small, but are well designed with refrigerators, ceiling fans, mini bars and available for a fee snacks.”
 of 5 bubbles BridgetM299, 1 week ago | Read review
“Ask for an upgrade to a room facing the main street.”
 of 5 bubbles Rmbiscaia, 1 week ago | Read review
“If you are looking for a nestled location with loft like rooms than any room works.”
 of 5 bubbles theodoreb19, 4 weeks ago | Read review
“Get a room on a higher floor to avoid noise.”
 of 5 bubbles marissao823, Jan 8, 2017 | Read review
“UPGRADE your room, always. Standard rooms are quite small.”
 of 5 bubbles Y8627VDnicoleb, Dec 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question