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    Mystic Hotel by Charlie Palmer

    417 Stockton St, San Francisco, CA 94108-3608
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    10/1/2017 10/2/2017
    $594
    $512
    $512
    Traveler (340)
    Room & Suite (344)
    Dining (48)
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    Overview
    • Excellent26%
    • Very good41%
    • Average19%
    • Poor7%
    • Terrible7%
    Travelers talk about
    “burritt room” (32 reviews)
    “live jazz” (22 reviews)
    “junior room” (14 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair access
    Business Center
    Housekeeping
    3.5 Star Hotel
    All hotel details
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    Kimpton Sir Francis Drake Hotel
    3,271 reviews
    #95 of 229 hotels in San Francisco
     
    Grand Hyatt San Francisco
    4,756 reviews
    #37 of 229 hotels in San Francisco
     
    The Orchard Hotel
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    Chancellor Hotel on Union Square
    5,271 reviews
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,101)
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    1 - 5 of 839 reviews

    Reviewed 5 days ago via mobile

    Got to the Mystic on a Tuesday for a convention. Room wasn't ready and I had to change in a filthy bathroom. Asked about the AC and was told there isn't AC at the hotel. Got to the room after a long day. The room...More

    Thank Matthew G
    Response from BrandonGeneralMgr, General Manager at Mystic Hotel by Charlie PalmerResponded 2 days ago

    Dear Matthew G, Thank you for the review on Trip Advisor - Although not scores we like to see, we truly value and appreciate all comments, as we can use these opportunities as a learning tool for future guests. I encourage you to reach out...More

    Reviewed 6 days ago via mobile

    This hotel is located in a superb location. You're minutes away from union square and China town. On our first night we were given a room right next to the restaurant. It was basically a square box with no real windows and a strong foul...More

    Thank CossBoss
    Response from BrandonGeneralMgr, General Manager at Mystic Hotel by Charlie PalmerResponded 2 days ago

    Dear CossBoss, Thank you for your review on Trip Advisor - Truly appreciate your comments and happy to hear the Mystic Team was able to accommodate you to a room that worked for you! Should you return, please feel free to reach out to me...More

    Reviewed 2 weeks ago

    Booked this hotel as it was a boutique hotel in the area of the city I wanted to stay in but was very disappointed with what was offered. The hotel is old and the decor is good but it has many annoying features like a...More

    1  Thank TBe62
    Response from BrandonGeneralMgr, General Manager at Mystic Hotel by Charlie PalmerResponded 1 week ago

    Dear TBe62, Thank you for your review on Trip Advisor - I am truly sorry for the experience you had during your visit to SF. If you have a moment, I ask that you please reach out to me directly, as I would like to...More

    Reviewed 2 weeks ago

    This hotel is newly renovated and located in a great locale. Our room was comfortable and very clean. We were encouraged to visit the Burritt room but...it was closed for a private party. We encountered problems with our TV, safe and the elevator. After several,......More

    1  Thank Bird R
    Response from BrandonGeneralMgr, General Manager at Mystic Hotel by Charlie PalmerResponded 2 weeks ago

    Dear Bird R, Thank you for your review on Trip Advisor - First and foremost, my apologies for all the mishaps during your visit. I had the opportunity before your posting to speak with our Housekeeping Manager who advised of all the short falls on...More

    Reviewed 2 weeks ago

    Few problems when booking in. We were given a room occupied by another family, which was also quite concerning for them, when we walked in on them. Then reception basically ignored me for 15 minutest until I had to become angry. Then it was all...More

    Thank Nigel R
    Response from BrandonGeneralMgr, General Manager at Mystic Hotel by Charlie PalmerResponded 2 weeks ago

    Dear Nigel R, First and foremost, my apologies for the challenges you experienced during your visit. This is not acceptable, nor standard for our hotel. I am further looking into this matter and will be reaching out to you personally/directly. Again, my apologies. Brandon Jacobsen,...More

    Kimpton Sir Francis Drake Hotel
    3,271 reviews
    #95 of 229 hotels in San Francisco
     
    Grand Hyatt San Francisco
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    The Orchard Hotel
    2,819 reviews
    #13 of 229 hotels in San Francisco
     
    Chancellor Hotel on Union Square
    5,271 reviews
    #14 of 229 hotels in San Francisco
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Business Center with Internet Access
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $206 - $1,059 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Romantic Hotel in San Francisco
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 82
    • Reservation Options
    • TripAdvisor is proud to partner with Sabre Hospitality Solutions, Hotels.com, Travelocity, Expedia, Orbitz, Booking.com, Priceline, Agoda, Cheap Tickets, TripOnline SA, Hotwire and Cancelon so you can book your Mystic Hotel by Charlie Palmer reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco >
    • Union Square
    • Also Known As
    • Crescent San Francisco Hotel San Francisco
    Add Photo Photos
    Traveler (340)
    Room & Suite (344)
    Dining (48)
    Pool & Beach (1)
    Hotel & Grounds (231)
    Bathroom (39)
    Business Center & Event Rooms (4)
    Nearby
    Union Square
    Originally home to rallies supporting the Union Army
    in the Civil War, this grand square has become the
    city's premier shopping and entertainment district
    containing the largest number of upscale department
    stores, chic boutiques, art galleries and theaters in
    the city. It's a large open area where tourists and
    locals gather, watch cable cars and crowds go by,
    enjoy a snack, or plan their day of shopping and
    ...More
    Sponsored by:
    The Orchard Hotel
    2,819 reviews
    .08 miles away
     
    Grand Hyatt San Francisco
    4,756 reviews
    .04 miles away
     
    Chancellor Hotel on Union Square
    5,271 reviews
    .11 miles away
     
    Kimpton Sir Francis Drake Hotel
    3,271 reviews
    .08 miles away
     
    Nearby Restaurants
    E&O Kitchen and Bar
    749 reviews
    .08 miles away
    Campton Place Restaurant
    294 reviews
    .05 miles away
    Hops and Hominy
    349 reviews
    .09 miles away
    Bouche
    307 reviews
    .04 miles away
    Nearby Attractions
    Dragon's Gate
    52 reviews
    .11 miles away
    Saks Fifth Avenue
    36 reviews
    .09 miles away
    Notre Dame Des Victoires Church
    16 reviews
    .08 miles away
    Teuscher Chocolates of Switzerland
    6 reviews
    .09 miles away
    Ask a question
    Questions & Answers
    Vaibhav30
    February 9, 2017|
    AnswerShow all 2 answers
    Response from Parul S | Property representative |
    Hello Vaibhav- Mystic Hotel by Charlie Palmer is located right in the heart of union square which will give you a lot of options to eat out. We also have a great restaurant at the hotel Burritt Room+Tavern which can also be... More
    1
    Vote
    Guruskex
    September 21, 2016|
    AnswerShow all 10 answers
    Response from gailmpemberton | Reviewed this property |
    the other answers are incorrect. there is no air conditioning at the hotel only overhead fans. depending on which side of the hotel your room is on they can heat up like an oven.
    2
    Votes
    Room Tips
    "Get a different hotel"
    Read review
    "Great locale No A/C Pretty rooms"
    Read review
    "Breakfast is very good value."
    Read review
    "no good rooms"
    Read review
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