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Courtyard San Francisco Union Square

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Courtyard San Francisco Union Square
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75 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Austin, Texas
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

I was staying here with my girlfriend to celebrate her 30th birthday at the end of July. I'm coming back two months later to warn people to stay at other hotels. We are Platinum Elite. We got an "upgraded" room next to the elevator. We could hear our neighbors clear as day, so no ability to be intimate without blasting... More 

Helpful?
Thank AndreSuissa
Maui, Hawaii
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Loved my Independence Day weekend with the folks here at the Courtyard in San Francisco. Just a relaxing weekend to visit with my sister before she left to Europe for the summer. The staff at Marriott never fail to make me feel like I am at home. Always kind and courteous. Thank you.

Helpful?
Thank TEPatrick
Billericay, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

I've stayed in San Francisco many times but not at this hotel and I was quite impressed. Seems it's only just gone through a major refurbishment. It's right on the edge of the tenderloin area but if you turn right and walk down the hill it's fine. The bar and restaurant are very small but the staff attentive and the... More 

Helpful?
Thank iggyt_ricay
Napa, California, United States
Level Contributor
11 reviews
5 of 5 stars Reviewed 1 week ago

Nice location and very comfortable bed and room. Quiet place among the busy city. Upscale decor and friendly front desk staff. Valet parking was expensive but worth it as it is hard to find a parking spot on the street,

Helpful?
Thank Nancy M
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Rooms and public spaces were so small it felt like the walls were closing in on you. Bathroom had no place to keep my toiletries that I had to go in and out to get them from the small desk in the room. My coworker's room was literally in the hotel basement. They told him the room just had less... More 

Helpful?
1 Thank William C
Saint Louis, Missouri
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have never seen a hotel room so small. I have never been to a hotel that has aggressive homeless people and drug addicts outside everywhere at night and doesn't have security, only on saturday and sunday. I will never stay here again. I had a situation where I heard a noise in my room at 11:30 at night, I... More 

Helpful?
2 Thank djj321
Tampa, Florida, United States
Level Contributor
93 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are gold Marriott members and were told at check in that we were upgraded to a better room. It didn't seem that was possible since the room had no view, was small, and next to the elevator. I called down to get another room, went down to get the key and met my husband at the new room.....1 floor... More 

Helpful?
1 Thank Lauren M
Antonio D, Assistant General Manager at Courtyard San Francisco Union Square, responded to this review

Lauren M - Thank you for taking time to share your honest feedback. I know it can be frustrating to come to San Francisco and have to deal with the historical metropolitan hotels and their sizes, but I am glad that our staff was friendly and responsive to your request. I hope to welcome you back to the Courtyard San... More 

Rockville, Maryland
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was perfectly located for our family vacation. Close to union square, the end of the trolley line, and plenty of restaurants. There were only two drawbacks- the first was the size of the room- we had a room with two double beds for four people and there was barely any place for us to put our luggage. The... More 

Helpful?
2 Thank Trippysloomis
Boynton Beach, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I am a business traveler so I wanted to do something special for my wife's and my anniversary. Since neither of us have ever been to San Francisco, I thought it would be a nice getaway. What a great town. I could not be happier with the level of service we received at the Courtyard in Union Square. Although the... More 

Helpful?
Thank Mike K
SherrieCourtyardGM, General Manager at Courtyard San Francisco Union Square, responded to this review

Thank you so much for choosing to stay with us for such a special occasion! I am so glad to hear about the high quality service you experienced during your stay. I look forward to sharing your feedback with our team. We look forward to welcoming you back! More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My heart sank when i got out of the elevator to see cramped corridors with masses of room doors squeezed into the space. The room was tiny with only one bedside table and a smallish flat-screen tv. The view across a flat room extension was miserable with none of that wonderful bright San Francisco daylight coming in. The bathroom was... More 

Helpful?
1 Thank nigel f
Antonio D, Assistant General Manager at Courtyard San Francisco Union Square, responded to this review

We truly do apologize for the experience you had with us. Though we cannot take this away, we have certainly taken steps to make things right. We thank you for staying with us and providing us with constructive feedback. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Small boutique-style hotel in downtown location, 3 blocks west of Union Square & 15 miles from San Francisco Int'l Airport. ... more   less 

Additional Information about Courtyard San Francisco Union Square

Address: 761 Post St, San Francisco, CA 94109-6105 (Formerly Vantaggio Suites Cosmo)
Location: United States > California > San Francisco
Price Range: $213 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Francisco Union Square 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Vantaggio Suites Cosmo Hotel San Francisco
Cosmo Hotel San Francisco
Cosmo San Francisco
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