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    Serrano Hotel

    405 Taylor St, San Francisco, CA 94102-1765
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    Best prices for your stay
    7/30/2017 7/31/2017
    $188
    $188
    $188
    Traveler (398)
    Room & Suite (237)
    Dining (18)
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    Overview
    • Excellent26%
    • Very good45%
    • Average19%
    • Poor6%
    • Terrible4%
    Travelers talk about
    “union square” (446 reviews)
    “tenderloin” (147 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    The Marker San Francisco, A Joie de Vivre Hotel
    2,626 reviews
    #38 of 228 hotels in San Francisco
     
    Stanford Court San Francisco
    4,504 reviews
    #57 of 228 hotels in San Francisco
     
    Tilden Hotel
    147 reviews
    #95 of 228 hotels in San Francisco
     
    Villa Florence
    1,644 reviews
    #87 of 228 hotels in San Francisco
     
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,612)
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    There are newer reviews for Serrano Hotel
    See the most recent reviews

    1,181 - 1,185 of 2,313 reviews

    Reviewed March 3, 2015 via mobile

    We stayed at the Serrano (party of 3) for three nights over the course of a weekend in feb. We used Hotwire for the hotel so price was definitely right. Hotel staff were polite and we were allowed to check in early which is always...More

    3  Thank TimmyWilson
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded March 6, 2015

    TimmyWilson, Thank you for sharing your thoughts with us about your recent stay. We appreciate hearing our location was a highlight of your stay, just steps from Union Square. We are listening to your concerns about the noise and are taking it into careful consideration....More

    Reviewed March 2, 2015

    We've stayed at many different hotels in San Francisco and would definitely recommend the Hotel Serrano.Centrally located to shopping and dining. We stayed in the king suite and it was roomy and very comfortable. Front desk staff was right on with our request for a...More

    2  Thank Terri R
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded March 6, 2015

    Terri R, Your recommendation is the best compliment! Thank you for the 5 star review and for being a 5 star guest! We appreciate hearing that your king suite provided you with a luxurious stay and made your time in San Francisco even better! Serrano’s...More

    Reviewed February 25, 2015

    The hotel was very clean, staff was excellent. Thanks for the upgrade it made our 20th anniversary that much better. Location is safe and 2 parking garages right out front (both $40). Thank you SerranoMore

    2  Thank merdon1332000
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded February 27, 2015

    merdon1332000, Happy 20th Anniversary. Serrano loves to do anything we can to make San Francisco memories even brighter. We’re thrilled to hear our dedicated team was able to accommodate you and provide you with a stay you enjoyed. We hope that anytime you’re looking for...More

    Reviewed February 24, 2015

    Stayed here for a 3 day weekend and it was great! Staff is super friendly, hotel is clean, and the lobby area has an old school charm to it. Super close to most tourist attractions, we enjoy walking the city, so it was very doable...More

    2  Thank Jaime F
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded February 27, 2015

    Jaime F, We’re glad to hear our beautiful hotel and lobby caught your eye! We love to hear our location, close to shopping, dining and Union Square made your San Francisco stay even better. Thank you for your kind words about our hotel team. It...More

    Reviewed February 23, 2015

    The Serrano's rooms were well kept and comfortable, with free wifi and a nice TV. Bathrooms are smaller in size but had everything I needed. The room's heat/AC system was easy to adjust to my liking. Free coffee in the lobby was fabulous. And the...More

    1  Thank SallyH92
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded February 27, 2015

    SallyH92, Having your recommendation is the best compliment. We’re always glad to hear Serrano provided an excellent stay as we strive for guest satisfaction. Coffee service in the mornings is just one of the ways we like to thank your guests for choosing Serrano! Our...More

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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Dry Cleaning
    • Concierge
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $197 - $428 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in San Francisco
    • #49 Luxury Hotel in San Francisco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 236
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, Ctrip TA, Hotels.com, Hotwire, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Serrano Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco
    • Also Known As
    • Kimpton San Francisco ,
    • Serrano Hotel San Francisco
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    Traveler (398)
    Room & Suite (237)
    Dining (18)
    Pool & Beach (1)
    Hotel & Grounds (310)
    Bathroom (35)
    Business Center & Event Rooms (8)
    Nearby
    Sponsored by:
    Tilden Hotel
    147 reviews
    .04 miles away
     
    Hotel Nikko San Francisco
    3,610 reviews
    .12 miles away
     
    Super 8 San Francisco/Union Square Area
    531 reviews
    .02 miles away
     
    The Donatello
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    .14 miles away
     
    Nearby Restaurants
    Taylor Street Coffee Shop
    899 reviews
    .03 miles away
    Tratto
    96 reviews
    .05 miles away
    Jasper's Corner Tap and Kitchen
    464 reviews
    .01 miles away
    Urban Tavern
    370 reviews
    .04 miles away
    Nearby Attractions
    Scenic 49 Mile Drive
    329 reviews
    .13 miles away
    Glide Memorial United Methodist Church
    106 reviews
    .07 miles away
    American Conservatory Theater
    46 reviews
    .08 miles away
    SHN Curran Theatre
    35 reviews
    .06 miles away
    Ask a question
    Questions & Answers
    yellowboy345
    June 29, 2017|
    Answer
    Response from Robert S | Reviewed this property |
    my review was based on staying at the hotel. i do not know anything about hotel management related and certainly nothing on background checks for their staffs.
    0
    Votes
    shanehill1360
    May 27, 2017|
    Answer Show all 3 answers
    Response from Dawn B | Reviewed this property |
    Yes the hotel has parking but it is not cheap! Was $54/night when we were there in May 2017
    0
    Votes
    Ciara L
    May 8, 2017|
    Answer
    Response from Jenny K | Property representative |
    Hello Ciara, It's important to feel safe during your stay, and we're glad you're taking the time to research your visit. Please rest assured that guest safety is very important to us and our onsite concierge is more than... More
    1
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    Room Tips
    "Get a room on a higher floor away from the elevator."
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    "Ask for a lower floor so you can walk up...."
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    "10th floor or higher"
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    "Although you can request a room with a city view, the view is not particularly interesting."
    Read review
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