405 Taylor St, San Francisco, CA 94102
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About
#53 of 248 hotels in San Francisco
Location
4.3
Cleanliness
4.6
Service
4.4
Value
4.2
Travelers' Choice
GreenLeaders Platinum level
Renovated in 2018, Hotel Spero combines the rich historical aspects of the original hotel design with unique elements that are true to the soul and spirit of San Francisco. Savor innovative American cuisine at Jasper's, prepare a presentation at Jarvis' Corner co-working space, or pamper your pet in our 236 spacious guest rooms and suites - all just two blocks away from world-famous Union Square.
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Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Mid-range
Location
100Great for walkers
Grade: 100 out of 100
257Restaurantswithin 0.3 miles
92Attractionswithin 0.3 miles
Contact
405 Taylor St, San Francisco, CA 94102
Getting there
Powell StBART5 min
Powell StMuni6 min
Rental CarsSee rental cars from $37/day
827Reviews47Q+A43Room tips
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Clean and quiet rooms! Friendly and Helpful staff. Beautiful lobby area! Right in the center of down town. Easy walk to may areas and transportation. Great city view from upper floors. Will definitely stay here again.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+hotelspero@thesocialstation.com, General Manager at Hotel Spero
Responded 1 week ago
Thanks for sharing your feedback with us, uqduxyh231! Its fantastic to see how much you enjoyed your recent stay at Hotel Spero and loved our clean, quiet accommodations, kind staff, and ideal location! We strive to provide our guests with a very comfortable and modern environment. We look forward to hosting you again, in the near future for another outstanding experience. Thank you again for taking the time to share your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel near Union Square, charming room and lobby, kind and helpful staff. We were in town for a quick trip and the staff of the hotel and the actual space was welcoming and warm. Even with a challenge on our arrival, they quickly fixed what may have been our mistake and helped us get settled into a lovely room.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jack G, General Manager at Hotel Spero
Responded 3 weeks ago
Thank you for sharing with us, mandytvfx! We're delighted to hear you had a fantastic time with us at Hotel Spero. We're so glad you enjoyed our friendly staff and charming rooms so much. We strive to provide our guests with the most enjoyable time possible, so this is wonderful to hear! It sounds like you had a relaxing time with us. Please come visit us again in the near future for another lovely experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean hotel but located adjacent to a homeless encampment. Room is adequate and on the 14th floor it is relatively quiet. Adjacent restaurant, Jaspers, is terrible for breakfast. Steel cut oats were instant oats, pre sweetened! Loud music and a bar with football. Don’t go there!
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Get a high floor so it is not too loud and watch which way you walk there at night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jack G, General Manager at Hotel Spero
Responded 4 weeks ago
Thanks for the review, levinfried! We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For three nights I had no hot water , when I arrived on the 18th February, Saturday night , they put me on the 17th floor, the room was freezing , I requested a change of room. They changed my room , to a nicer room, but I had no hot water for 3 nights. The first time I reported it, the hot water took 17 minutes to warm up, not a normal shower system , after I reported it a number of times , they said they had sent a engineer to have a look. Things were not stable after this, hot water in the morning, but no hot water in the evening. The attitude of the manager of the front desk , she is clueless in customer service and customer relations, she would not like it if she had cold water for 3 days. She said I booked it through a third party, she made absolutely no effort to assist me with this, she is totally unsuitable for the job, she could of reached out to me in a more positive manner, even a member of staff, her colleagues were surprised, well not surprised at her behaviour, totally inappropriate. It’s a nice hotel from the outside and the staff do try and give good service, the restaurant offers breakfast, lunch and dinner , but with sky high prices , a piece of toast 5 usd. Overall I’m extremely disappointed at this hotel and I’m the guest , I don’t like being lied to by this front office manager. I want to speak to the CEO, manager of the hotel because her attitude is totally unacceptable…
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
While Hotel Spero looks nice, it is a rip off. On top of your nightly fee, they charge a $29,99 daily "amenities" fee for crappy coffee and the privilege of using their wifi and workout room in the basement. In addition, you will have to pay $40 for parking per day as there is no parking and no validation at nearby garages. Their restaurant service was awful, food overpriced, and we were charged a mandatory 20% "service" fee on our bill. They bilk you coming and going! In addition, the bathroom was small--the sink and toilet really didn't fit and the toilet did not flush properly.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jack G, General Manager at Hotel Spero
Responded Feb 15, 2023
Thank you for the feedback, fu4t89cqey. We are always working our hardest to provide a high-quality experience for all of our guests. We regret to hear that we didn't meet your expectations. We will share your concerns regarding our billing policy, amenities and condition of our rooms with our management team moving forward. We would love to have you back so that we can share a better experience with you. We are looking forward to that chance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After reading all the reviews, I booked a 6 night stay at the Hotel and it couldn't have been more perfect. The Hotel is ideally located within walking distance of most places of interest in downtown SF. It has a lovely lobby when you enter and service is top notch, from check in to daily room maintenance. Strong tasty coffee is available every morning in the lobby along with water filling stations in the lobby and downstairs gym, which was spacious and well stocked with equipment! We stayed in one of the suites at the top and we enjoyed having the separate sitting/sleeping areas. Bathroom was roomy and well stocked. Very clean and up to date decor. Wifi was included during the stay and it was FAST with strong signals. The room was very quiet and the light blocking was excellent. Felt well rested getting up early each morning. There is no room service but there are many places to eat nearby, including in the Hotel itself, Jasper's Restaurant. They serve all day long and we found ourselves getting food from them often since it was excellent, from the great breakfasts to right sized lunches to the filling dinners. Don't want to eat in the restaurant? Just get it to go and eat in your room if you want. Lots of places to park if you are driving into the city, including Ace Parking which is immediately next to the hotel and the place we parked. Good rates and great location for Hotel Spero. Very nice and helpful employees there too! I will definitely be staying at Hotel Spero again when back in the city and I recommend it without hesitation. …
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jack G, General Manager at Hotel Spero
Responded Jan 30, 2023
Thank you for the glowing review, Charn101! We're delighted to hear that you had a wonderful stay at Hotel Spero and loved our ideal location, kind staff, and clean accommodations. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We'd love to host you again in the future so we can share another excellent experience with you. We appreciate you for taking the time to leave your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, friendly staff, clean modern rooms. From the moment you arrive to the moment your leave the staff in reception are friendly helpful and great and recommending places to eat etc. I had one issue on the third day, when toilet was blocked, I reported to reception and went for breakfast on my return to the room, all had been taken care of. A special thanks to Kathryn and the gent (from Ivory Coast). The hotel driver and had some great stories on route to the airport!
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jack G, General Manager at Hotel Spero
Responded Jan 27, 2023
We appreciate the outstanding review! We're so glad that you chose to stay at Hotel Spero. It's wonderful to know that Kathryn had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and we're delighted to know that she went above and beyond in this regard. We can't wait to see you again soon so we can share another excellent experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our go-to hotel when visiting San Francisco. I am usually a Hilton guy (Lifetime Diamond) and of course the Hilton is right across the street from Hotel Spero. Now why would I stay at Hotel Spero when I get all the Diamond benefits at the Hilton? Personalized friendly service, I don't have to walk a mile to get to my room, free coffee in the morning, nice upgrades, spacious rooms, great towels and robes, alot of extras when requested, parking garage right next door...and did I say personalized friendly service? If you can deal with some homeless issues close by (never had a problem), its also very central and close to the BART system. Surprisingly quiet and relatively low street noise, even compared to the Hilton at the top floors. My wife pretty much changed my mind about Hotel Spero vs. the Hilton. Yeah, she was right!…
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jack G, General Manager at Hotel Spero
Responded Jan 25, 2023
Thanks for the great review, Inluvwithjapan, and for your continued patronage! It's wonderful you enjoyed your stay at Hotel Spero so much! We strive for excellence so we're thrilled you appreciated not only our friendly staff and spacious rooms, but also our ample amenities and quiet atmosphere! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Over all, a very good option that is centrally located and has old San Francisco charm. I initially found my room a bit cold but the reception went out of the way to fix the issue and get me a warmer room. Restaurant downstairs is expensive for basic food, but has lots of good options and is great for breakfast.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jack G, General Manager at Hotel Spero
Responded Jan 25, 2023
Thanks for sharing this fantastic review, supermarv78! We're thrilled your time at Hotel Spero was so outstanding! We endeavor to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all of your praise for our prime location, accommodating staff and delicious breakfast. Your kind words let us know we're doing our job! We're already looking forward to your next visit so we can share another amazing experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose this spot for a couple nights in the city because we got a good deal. We were pleasantly surprised with how nice it was, the cleanliness, and the friendliness and helpfulness of the staff. He even upgraded our room free of charge to be nice. Nice having a restaurant/bar onsite too but a little pricey. Only real downside was no hotel parking.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jack G, General Manager at Hotel Spero
Responded Jan 8, 2023
Thanks for sharing this glowing review, gin_mparka! We're thrilled to hear you enjoyed your stay at Hotel Spero! It's our pleasure to accommodate you to the fullest extent. Your compliments for our clean accommodations and kind staff let us know we're doing our job. After all, we pride ourselves on your happiness. With this said, we'd love to share another perfect experience with you soon! Thank you again for taking the time to share your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$194 - $313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kimpton san francisco, serrano hotel san francisco
FORMERLY KNOWN AS
Serrano Hotel
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Downtown / Theater District
NUMBER OF ROOMS
236
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Claim Your ListingHOTEL SPERO $133 ($̶2̶1̶0̶) - Updated 2023 Prices & Reviews - San Francisco, CA
Frequently Asked Questions about Hotel Spero
Which popular attractions are close to Hotel Spero?
Nearby attractions include Marrakech Magic Theater (0.02 miles), San Francisco Urban Adventures (0.2 miles), and San Francisco Playhouse (0.2 miles).
What are some of the property amenities at Hotel Spero?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hotel Spero?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Spero?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Spero?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Spero?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Fino Bar & Ristorante.
Are there opportunities to exercise at Hotel Spero?
Yes, guests have access to a fitness center during their stay.
Is Hotel Spero located near the city center?
Yes, it is 0.5 miles away from the center of San Francisco.
Are pets allowed at Hotel Spero?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Spero offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Spero?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.