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Traveler (279)
Room & Suite (185)
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About

#12 of 232 hotels in San Francisco
Location
4.3
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
GreenLeaders Platinum level
Renovated in 2018, Hotel Spero combines the rich historical aspects of the original hotel design with unique elements that are true to the soul and spirit of San Francisco. Savor innovative American cuisine at Jasper's, prepare a presentation at Jarvis' Corner co-working space, or pamper your pet in our 236 spacious guest rooms and suites - all just two blocks away from world-famous Union Square.
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Property amenities
Paid public parking nearby
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Banquet room
24-hour security
Restaurant
Breakfast available
Complimentary Instant Coffee
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Telephone
Refrigerator
Flatscreen TV
Walk-in shower
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Bath / shower
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English, Spanish, Chinese, Filipino
4.5
1,075 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hotel Spero garners praise for its chic ambiance and spotless environment, with many guests appreciating the stylish decor and the attentive housekeeping. The central location near Union Square is popular among travelers, though some have concerns about the homelessness in the area. While the rooms are celebrated for their cleanliness and comfort, a few guests have noted issues with size and noise. The service at Hotel Spero is generally commendable for its friendliness and professionalism, but opinions are divided on the hotel's value, with some dissatisfaction over hidden fees and the cost of amenities.
Location
Central
Atmosphere
Stylish
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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1075Reviews49Q+A69Room tips
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Gwen P wrote a review Yesterday
1 contribution
My friend and I have have been a such a wonderful holiday together from England to New York , Las Vegas and then San Francisco! We can say our food and dining experience at Jaspers , Hotel Spero has been the best !! So much so we tried breakfast , lunch snd dinner and weren’t even staying at Spero but came back for more !! Thank you too to the amazing staff Who were so friendly and professional! 5 stars and more from us !! 🤩
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Try everything on the menu !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MoominTraveller wrote a review Jun 2023
British Columbia, Canada42 contributions
Hotel's Favorite
If you want to treat yourself in San Francisco, this is a great hotel to stay at! All the staff are friendly and helpful, and the hotel itself is beautiful. The lobby is one of the nicest I’ve seen. We stayed in one of the Urban Suites and it was spacious, attractive, and comfortable. We were on one of the highest floors and had a terrific view of the city. We particularly appreciated how pet-friendly this hotel was since we were travelling with our dog. He got a treat at check in, and we also got nice human treats: cookies and a sleek refillable water bottle (refills on tap in the lobby). There is no parking at the hotel, but the desk staff helpfully recommended two parking garages very close by, and we ended up choosing Flores parking. It was not as expensive as some other options (but in line with San Francisco parking prices) and very safe. We did not worry about our car at all. Some people might be nervous because this hotel is at the edge of the Tenderloin, but we never felt unsafe. I think if you understand big cities and know that yes, unhoused folks exist and you might see them every once in a while, you will be fine. We found the location to be nice and central with plenty of awesome restaurants nearby and interesting things within walking distance. The only thing I would suggest to the hotel is maybe installing hooks near the door so you could hang up your jacket. There wasn’t a closet in our room, so a couple of hooks near the door would have been helpful. But really, that is a super minor thing! Overall, we felt pampered and really enjoyed ourselves. We would go back again for sure!
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from reviews+hotelspero@thesocialstation.com, General Manager at Hotel Spero
Responded Jun 22, 2023
Thank you for taking the time to provide such a comprehensive review of your delightful experience at Hotel Spero. It is a pleasure to read that you found our staff to be friendly and helpful, ensuring a warm and welcoming atmosphere. We take pride in the beauty and elegance of our hotel, and we are happy to know that you appreciated our stunning lobby, as well as the spacious and comfortable Urban Suite that you stayed in. Your compliments regarding the terrific view of the city from the highest floors are truly appreciated. Moreover, we're thrilled that you enjoyed our pet-friendly nature, as well as the special treats for both humans and furry friends. We hope your dog enjoyed his stay as much as you did! Your suggestion about the hooks is something we'll take into consideration for future updates, and we appreciate this helpful feedback. We always strive to ensure the best possible stay for our guests, and constructive suggestions like yours help us make improvements. We are delighted to have been a part of your memorable San Francisco experience and to know that you felt pampered during your stay. We sincerely appreciate your positive feedback and look forward to welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa M wrote a review Yesterday
1 contribution
The most amazing food, such great quality. Its as though they don't know how fabulous they are. The food was so good we kept going back. I would definitely recommend to everyone. The staff are equally amazing, so friendly and helpful and nothing seems too much trouble.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Coastal24112091229 wrote a review Feb 23
1 contribution
Cute, clean hotel near Union Square. We felt very safe at all hours coming and going. Staff was great and welcoming. Pros: free continental breakfast at the restaurant downstairs; the BEST shower I’ve had in a long time Cons: the comforter on the bed was little more than a glorified top sheet. It was feather light, but not in a good way.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelSperoGM, General Manager at Hotel Spero
Responded today
Thank you for choosing Hotel Spero and sharing your review. We are thrilled to hear that you appreciated our comfortable and welcoming environment. We're also glad that our team members made you feel safe and welcome, and that you found great pleasure in our complimentary breakfast and shower facilities. As for the bedding, we deeply appreciate your feedback. We continually strive to improve all aspects of our guest experience and will take your comments into our ongoing considerations for improvements. We hope to welcome you back again soon for an even better stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Miguel P wrote a review Feb 17
1 contribution
Great food, great drinks, & even better service. I would come here time and time again. My family and I were staying in SF for the weekend and stayed at the spero hotel. Unknowingly we noticed a corner tap restaurant next door to our hotel. So we gave it a shot the first day and came back everyday after. The staff are the all stars here, don’t believe me? Go see for yourself.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelSperoGM, General Manager at Hotel Spero
Responded 6 days ago
Miguel, thank you for your glowing feedback on your stay at the Hotel Spero. We are delighted to hear that our dining options and beverage selection made a lasting impression. Our team members will certainly be pleased to know they contributed positively to your family's experience. We can't wait for you to return, continuing to explore the gastronomy and service we have to offer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeannette D wrote a review Feb 17
1 contribution
The place made me feel like I lived in San Francisco. It was beautifully decorated and the staff, Johan and Daimier went above and beyond with making it special for me and my friend. I requested for an earlier check in and they did not hesitate to assist me. The parking package was easy. Parking space literally next door. Wine store next door made its convenient for a special evening. A five minute walk to Union Square was a plus!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Area is in the Tenderloin area but it felt pretty safe. Like with any other places in the city. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelSperoGM, General Manager at Hotel Spero
Responded 6 days ago
Jeanette, your lovely remarks regarding Hotel Spero truly warmed our hearts. We're thrilled that our unique décor and accommodating team members, Johan and Daimier, greatly contributed to your stay, ensuring it was special for you and your friend. Our convenient parking, close proximity to a wine store, and walking distance to Union Square certainly make for a seamless San Francisco living experience. We're already looking forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jeffyg wrote a review Feb 9
Melbourne, Australia1275 contributions
+1
This was the last hotel stay for our extended holiday, and I thought this would be one of the best, based on reviews. Unfortunately it was just 'ok'. There were certainly positive aspects, but not a lot of 'wow factor' and some disappointments. I had left a note in the booking that we were checking in on my birthday, but no mention was made. We arrived at 1am after a long day of travel from Rio, and were pleased to find that the staff member who checked us in tried to get us into the room as quickly as possible so we could rest. In fact, he was the best person we encountered during our stay. Upon arriving at the room though, it was really cold, and felt dusty. We struggled to the get the AC to warm the room up quickly. Our suite was to have a third bed for my son, but there was none. My wife went back downstairs and was told that it was a sofa bed and we were to make it up ourselves. At 1am. After 19 hours of travelling. Great. Nevertheless, we jumped into bed to find the mattress soft and lumpy and not to our taste. And the bed covers were thin and not at all warm. The bathroom was a reasonable size, but all the facilities were crammed at one end, so the basin was tiny and there was very little space to lay out toiletries. And a big empty space for the toilet at the other end. The shower was over the bath with a curtain. Im not fan of this arrangement. Do hotels really need baths? A standard shower cabin would be a great improvement. Our room was however on a high floor (maybe the top floor even), and had a nice pleasant aspect over the city. Also, when the sofa bed was folded away, the room was a great size for an older style hotel. Reception staff were a bit hit and miss, some mildly pleasant, others disinterested. We appreciated the coffee tea and water in the lobby though, and the wifi signal was strong. We found the location amazing for walking around, and it was easy to access public transport and the BART to the airport. We didn't dine at the onsite restaurant, but did find other good options nearby. An email was sent by the hotel a few days prior to arrival offering upgrades and late check out options. We clicked the link to request a late check out and this was confirmed by email, but somehow that did not translate to the hotel system. We checked the day before check out, and they had no record of it, but luckily it was still available, the charges were agreed, and it was confirmed. We had planned our last day around the ability to check out at 5pm, and if that option had become unavailable it would have mucked up our last day. I guess San Francisco is an expensive city. I felt this hotel was very costly for what it was, didn't feel like good value, and didn't have that certain indescribable 'it' factor.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelSperoGM, General Manager at Hotel Spero
Responded 2 weeks ago
Jeffy, we appreciate your candid feedback regarding your stay at Hotel Spero. We're glad you experienced efficient check-in and our team member being able to accommodate your late arrival. It's also delightful to know you appreciated the high floor view and our convenient location. However, we're disappointed to hear some areas didn't meet your expectations. When it comes to special requests pertaining to events such as birthdays, while we strive to acknowledge them, it can at times be overlooked due to unforeseen circumstances in the day. We're very sorry for any oversight on this particular occasion. Your experience with the room temperature, bedding comfort, and sofa bed setup is noted. Also, we regrettably understand your room layout didn't meet your expectations, and the confusion over a late check-out must have been inconvenient. We constantly work on improving our services and your feedback is crucial for that. We'd be delighted to have you back giving us another chance to make your stay more comfortable and up to your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nuri wrote a review Feb 8
San Francisco, California1 contribution
I have made a stop to Jaspers on my San Francisco visit. It’s really modern and clean place where I have met Mariano(the best bartender in town). It was my 10th place for drinking and I guess I have found the best spot. I was curious about San Francisco cocktails and Mariano gave me info about every drink. Then I decided what I really want. I really enjoyed the cocktails here. They were super great. You gonna be my first stop when I Visit Sf again. Thank you for your hospitality and great knowledge about liquors Mariano. Hats off🤠
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelSperoGM, General Manager at Hotel Spero
Responded 2 weeks ago
Departure66195849209, the Hotel Spero team member Mariano is thrilled to hear about your wonderful experience at Jaspers. His knowledge about cocktails is indeed unparalleled. It's fantastic to hear that you found our place enjoyable and well-maintained, and that we have secured our spot as your first stop the next time. We're ecstatic to provide you our hospitality again. Thank you for your kind words. Safe travels until we see you next!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Franck H wrote a review Feb 5
Rotterdam, The Netherlands262 contributions
A couple of days before arriving we received an email about requesting upgrades. We requested a King and received an automated reply that someone from the hotel would get back to us. Nobody did and here was also no note on our reservation regarding this request. Luckily, we did get a King room, but details like that make the difference between four and five stars, in my opinion. The hotel itself is very nice. The room was comfortable, though we remade the bed because it was short-sheeted. The bathroom was tiny, but nice. The location is close to Union Square, theatres, some nice restaurants and several public transport options, including a stop for the hop-on hop-off bus. But turn to the right when leaving the hotel and it quickly becomes dodgy, so if homeless people and lots of garbage in the street make you nervous, stay somewhere else. If not, this is a good place to stay.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelSperoGM, General Manager at Hotel Spero
Responded 2 weeks ago
Travelfranck, it’s rewarding to learn you found Hotel Spero comfortable and our location beneficial. However, we value precision and are sorry for any confusion regarding your upgrade request. Also, your feedback regarding communication is key in our ongoing efforts to improve the guest experience. It's also unfortunate to hear about your discomfort with some surroundings, but we're glad it didn't heavily impact your opinion on the hotel. We'd be privileged to welcome you again soon, providing the five-star experience you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard S wrote a review Jan 2024
2 contributions
Jhoan was outstanding and is the reason we will be back besides the beautiful accomodations. The service is a stand out. I will recommend this hotel to our friends and family and return on our next visit. Much thanks for making this a great birthday for my wife!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from HotelSperoGM, General Manager at Hotel Spero
Responded 3 weeks ago
It's fantastic to hear that Jhoan made your experience at Hotel Spero so memorable. We strive to provide excellent accommodations and outstanding service. It's particularly pleasing to know that we contributed to a special birthday celebration. We appreciate your recommendations and eagerly await your return on your next visit. Thank you for choosing us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$172 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kimpton san francisco, serrano hotel san francisco
FORMERLY KNOWN AS
Serrano Hotel
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Downtown / Theater District
NUMBER OF ROOMS
236
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Spero
Which popular attractions are close to Hotel Spero?
Nearby attractions include San Francisco Magic Theater at the Marrakech (0.02 miles), San Francisco Urban Adventures (0.2 miles), and San Francisco Playhouse (0.2 miles).
What are some of the property amenities at Hotel Spero?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hotel Spero?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Spero?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Spero?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Spero?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Fino Bar & Ristorante.
Are there opportunities to exercise at Hotel Spero?
Yes, guests have access to a fitness center during their stay.
Is Hotel Spero located near the city center?
Yes, it is 0.5 miles away from the center of San Francisco.
Are pets allowed at Hotel Spero?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Spero offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Spero?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.