The rooms are so, so cute! The design is so welcoming and tasteful. I absolutely loved my stay and won’t stay anywhere else in SF. The in-hotel restaurants were wonderful and the staff, especially Juan, was so helpful and kind. Despite the neighborhood, I’d highly recommend a stay here as the stay made me feel safe. Plus, the hotel was all around charmful and so much fun
San Fran is puzzle, a maze of emotions, and a land of many uses. A playground for billionaires. Vast swaths of urban decay. Stunning natural beauty alongside piles of trash. It is truly the best and worst of America. And frankly, it's a lot to handle at times. Having a homebase as charming and relaxing as the San Francisco Proper hotel is what made our trip. The structure itself is beautifully renovated and designed and the restaurants and bars make it easy to spend as much time there escaping the city as you'd like. We went to the rooftop lounge and later when it rained we ate at the Villon restaurant in the lobby. Both were delightful. But it's the staff who elevate this hotel from a lovely boutique to an oasis in the urban jungle. The team at the Proper was the best part of our stay. From Mr. Tran the bellhop, who always greeted us with a warm smile and helping hand, to the front desk team, to the servers and hosts at the restaurants, literally everyone went above and beyond to make sure we were having a great time. A sincere thank you to them and we extend our deepest recommendation to anyone considering staying here! San Fran will delight you -- and also challenge you -- do yourself a favor and get a proper hotel in this city!…
We had a fantastic experience at the San Francisco Proper for a company one night retreat. The rooms, rooftop dining and experience was all fantastic. The staff was also top notch, including our event coordinator Simone, Dean for all our catering needs and Tuan who helped greet our members and helped me set up for my event. Will stay again!
Would absolutely recommend staying at the Proper! Excellent service from check-in to check-out. The staff was so friendly and welcoming. Charmaine’s has a wonderful view of the city, and we loved grabbing breakfast at Villon. I will definitely book again!
The design, comfort and overall ambience of the hotel was outstanding, The food and drinks at Charmin's on the rooftop were delicious and the views where breathtaking. Impeccable service provided by a friendly and professional staff , made our stay absolutely perfect
Awesome hotel and staff. Really the best experience from Tuan the doorman to all front desk staff to restaurant staff. Rooms are exquisite and unique! I look forward to visiting again. Great job Proper!
I stayed at the San Francisco Proper Hotel from Saturday, January 7th to Friday, January 13th. The staff is outstanding including the GM, Piotr. I want to compliment the valets: Erik, Joel, Jackie, and Charylynn. I took the car service a few times with the various drivers who are very professional: Mr. T and Hailu. The front desk staff was excellent: Suki, Janna, Jaden, Aubrey, Sarim, and Zoey. I had food in the breakfast restaurant and enjoyed the egg white omellette along with the smoothies, and appreciated the Starbuck's coffee in the lobyy every morning. I enjoyed food in the restaurant whether it was a salad with chicken, or the various appetzers such as beef carapccio, mussels, along with entrees such as the chicken which is outstanding. I never had a chance to use the gym because of the 12-15 hour days for the JP Morgan conference being there for 7 days pre-conference and post conference follow up, although if I did, I would have appreciated having the row machine. Finally, on the days where I had gaps, I ordered room service and had the most outstanding club sandwich, which is typically too big at most hotels, and this was a much better portion that is filling but not too much food. My only suggestion is the fact that the hotel is in the Tenderloin area, and my Uber pick up at 3:30am on Friday, January 13th, was a bit scary when I was taking luggage out of the hotel, and was locked out and had to knock on the door to come back in for other luggage (with the street gangs just outside the door). Fortunately, the desk manager came back and opened the door fr me, and everything was fine. It may help to have a security guard ou front for any early dpeartures to feel safe in this situation. Otherwise, I give this hotel 10 out of 10 stars for a wonderful stay. I hope that I did not leave out any names, because I really wanted to thank everyone for their professionalism!…
Right from the start, the service we received was outstanding! The hotel staff were very professional and courteous. They offered a complementary glass of champagne upon check-in and asked us questions about our stay, what we were looking to do during our time in the city and our reason for the visit. Typically these pleasantries are just that, however the staff provided us with exceptional attentiveness. After discovering we were in town celebrating my birthday, they offered to send a very nice gift up to our room. Janna provided several recommendations for dinner based upon our preferences one of which being La Mediterranee on Filmore (so good!!). She offered the house car to take us anywhere we wanted to go at no charge, making transit to and from the hotel very easy preventing us from having to walk in the surrounding neighbourhood. The driver of the house car, Tekeste (Mr. T) was a delight. We had great conversation and he provided some great recommendations for restaurants on our next visit. Tuan, the bellman was very gracious and attentive as well, helping us with our bags and also providing great conversation. This has been one of our favorite hotel stays in the city so far all thanks to the excellent staff and customer service. Also thank you to the bartender at the roof top bar for the great custom cocktail “Ambrosia”!…
First time staying at The Proper. Name is fitting because that is exactly what it was. Chef is Michelin rated. Best burger for room service ever. Bar scene is ridiculous and the tapas restaurant incredible. Best of all is the curated staff specially trained how to make their guests feel special from the moment you walk through the doors. I will be a frequent offender here
We always have a wonderful time in the city when we stay at The Proper. The staff is amazing and always so welcoming and kind. Tuan the Bellman is one of the first people who greets us and he is so efficient and pleasant. He always makes everything run smoothly! We love our Proper employees!
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