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Hotel Zelos San Francisco, a Viceroy Urban Retreat

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12 Fourth Street, San Francisco, CA 94103-3102
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (183)
Room & Suite (115)
Dining (39)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Zelos San Francisco, a Viceroy Urban Retreat
Updated 07/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 251 hotels in San Francisco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Located in the historic Pacific Building in San Francisco’s SoMa District, Hotel Zelos is more than its prominent address — it’s where energy thrives. And where attitude reigns. Step into the sophisticated lobby that opens to a portal to rooms of intimately warm shades of gray and a modern residential feel. Peel back the layers and explore the complexity of our merging with technology. Stay in, explore, dine at Dirty Habit, the sultry heart of Zelos.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Modern
1496Reviews40Q+A100Room tips
Traveler rating
  • 727
  • 453
  • 152
  • 82
  • 82
Time of year
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Popular mentions
kyleb643 wrote a review Nov 2021
Jonesport, Maine28 contributions29 helpful votes
We have now stayed at the Velos Hotel twice. It is perfectly located - on Market street and within easy walking to museums. There is vibrant street life on Market Street, but the hotel windows are so shielded that you barely here the noise when you are in your room. Beds are great! We will be back!
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Review collected in partnership with this hotel
Date of stay: November 2021
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Response from Jorge Rosana, Guest Services / Front Office at Hotel Zelos San Francisco, a Viceroy Urban Retreat
Responded 1 week ago
Dear kyleb643, Thank you for this amazing review of your stay at the Hotel Zelos! We are very happy to hear on your loyalty--it means a lot to us. We appreciate your compliments to our location ideally in heart of downtown San Francisco, and centrally walkable to sites and spots. We appreciate your review and are delighted that you enjoyed the peacefulness of our Hotel, steps from Union Square but a calm and refreshing oasis. Please do return soon, we look forward to welcoming you back soon. Warmest Regards, Jorge Rosana Front Desk Manager
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abenojaj wrote a review Nov 2021
Denver, Colorado1 contribution
5 stars for sure! The accommodations and service was outstanding. Ben at the front desk was amazing to work with, he was very attentive and was a pleasure to work with. I would recommend this hotel to anyone looking for a nice getaway to relax and still enjoy the entertainment Market Street had to offer.
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Review collected in partnership with this hotel
Date of stay: November 2021
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Response from Jorge Rosana, Guest Services / Front Office at Hotel Zelos San Francisco, a Viceroy Urban Retreat
Responded 2 weeks ago
Dear abenojaj, I am glad you loved the Hotel Zelos, as we are thrilled having you with us! I really appreciate your kind words towards Ben, and our exemplary Staff because we all really do our very best to make every guest's stay with us a delightful experience. It is a real honor to be called a "wonderful hotel", thank you very much! We look forward to the pleasure of welcoming you back again soon. All The Best, Jorge Rosana Front Desk Manager
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117nikae wrote a review Nov 2021
U.S. Virgin Islands3 contributions4 helpful votes
Hotel Zelos has my business for life! Why? I suffer from 2 severe disabilities. They checked me in early because they saw I was suffering. In A world Where Humanity is Lacking, Hotel Zelos Cares A lot
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Date of stay: October 2021
Location
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Service
Trip type: Traveled on business
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Response from Jorge Rosana, Guest Services / Front Office at Hotel Zelos San Francisco, a Viceroy Urban Retreat
Responded 2 weeks ago
Dear 117nikae, It was a real joy having you with us! Thank you very much for sharing your generous words with others. We are so happy that we came through so that you felt well cared-for. I truly appreciate your high recommendation and especially your comments the early check-in. This is a top commitment of my team and we work hard at it every day. Thank you for noticing! Finally, you wrote something so nice that caught my eye: that our staff is went above the extra mile . I feel so fortunate to be able to share with our guests a staff of good, kind people in every department of our Hotel who truly are kind and do their very best for others. But one thing is certain, lovely guests make it easy to be kind! So please do us a huge favor and come back soon. Best Wishes, Jorge Rosana Front Desk Manager
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gdf800 wrote a review Oct 2021
Atlanta, Georgia1 contribution
This was a girls trip. We traveled in October 2021. Service to clean room is by request, which was no problem. Hotel's restaurant was not open everyday, but walking distance to other restaurants, convenience stores, and Department stores.
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Review collected in partnership with this hotel
Date of stay: October 2021
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lopezaj4 wrote a review Oct 2021
Los Angeles, California1 contribution
It’s was a 2 for 1 my girlfriends birthday and a Giants baseball game on Friday night best time ever I couldn’t how everything went really well want to thank everybody that works there very friendly and helpful will definitely stay there again thank you for the hospitality
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Review collected in partnership with this hotel
Date of stay: October 2021
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PRICE RANGE
$191 - $478 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel palomar san francisco, kimpton san francisco
FORMERLY KNOWN AS
Hotel Palomar San Francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / SoMa / South Beach
NUMBER OF ROOMS
202
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Frequently Asked Questions about Hotel Zelos San Francisco, a Viceroy Urban Retreat
Which popular attractions are close to Hotel Zelos San Francisco, a Viceroy Urban Retreat?
Nearby attractions include San Francisco Urban Adventures (0.2 miles), San Francisco Playhouse (0.3 miles), and Barbary Coast Dispensary (0.3 miles).
What are some of the property amenities at Hotel Zelos San Francisco, a Viceroy Urban Retreat?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Zelos San Francisco, a Viceroy Urban Retreat?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Zelos San Francisco, a Viceroy Urban Retreat?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Zelos San Francisco, a Viceroy Urban Retreat?
Conveniently located restaurants include Taylor Street Coffee Shop, Eno Wine Bar, and Blue Bottle Cafe.
Are there opportunities to exercise at Hotel Zelos San Francisco, a Viceroy Urban Retreat?
Yes, guests have access to a fitness center during their stay.
Is Hotel Zelos San Francisco, a Viceroy Urban Retreat located near the city center?
Yes, it is 0.7 miles away from the center of San Francisco.
Are any cleaning services offered at Hotel Zelos San Francisco, a Viceroy Urban Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Zelos San Francisco, a Viceroy Urban Retreat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Zelos San Francisco, a Viceroy Urban Retreat offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hotel Zelos San Francisco, a Viceroy Urban Retreat?
Many travelers enjoy visiting Alcatraz Island (3.0 miles), Golden Gate Bridge (4.6 miles), and City Lights Booksellers (0.8 miles).