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Hotel Zelos San Francisco

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Guests1 room, 2 adults, 0 children
Traveler (155)
Room & Suite (154)
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Certificate of Excellence

About

#64 of 241 hotels in San Francisco
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Zelos San Francisco offers a sophisticated urban sanctuary. This boutique hotel occupies a beautiful historic building five floors above the bustling city streets. The hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast available
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Non-smoking rooms
Suites
Allergy-free room
Soundproof rooms
Air conditioning
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
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Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Modern
Hotel links
Visit hotel website
Offers & Announcements:SUMMER OFFER

Location

Full view
100Great for walkers
Grade: 100 out of 100
291Restaurantswithin 0.3 miles
115Attractionswithin 0.3 miles
1,322Reviews
33Q+A
100Room tips
Traveler rating
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Popular mentions
If you crave a uniquely decorated room that's extremely quiet with a superb bed, Hotel Zelos is for you. If you need quiet, ask for a room on an upper level, facing the neighbouring office building. The front desk staff and bellmen are extremely helpful and courteous.The hotel is right downtown, within walking distance to many sites, including the waterfront. One negative: the quoted rates DO NOT INCLUDE a $29.00/night "facility fee", which is really just an ingenuous way to charge more.
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Hotel's Favorite
Really enjoyed our 4 night stay. Great location, welcoming staff, very well appointed rooms, stylish hotel overall. So nice to step out of the Union Square area hustle and bustle into this quiet oasis!
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Review collected in partnership with this hotel
This hotel's a mixed bag. The rooms are very nice. It's in a very convenient location, especially for the BART train to the airport - the station is literally round the corner. There were some issues though. We were aware of the "amenities charge" but even so I'm marking it down because of that. We all know it's just a nasty little underhand tactic of making your hotel appear cheaper than it really is in the search results on booking sites. Stop it - just be honest about what a stay at your hotel costs. What irked me is we had to go out of our way to get the 'benefits' this gives you. My partner checked in and didn't get given the welcome gift or local discounts. Furthermore it says you get free tea and coffee but fails to mention this is only until 10am. The staff member I asked about this was surly. Other staff were much better to be fair, especially the porters who helped store and retrieve our luggage after check out. Wasn't impressed with the bar there. The amenities charge gives you $10 credit to spend there so I went for happy hour. There's a poster outside the hotel foyer that said cocktails are $10. When I asked which ones it was, the barman told me that only applied to "well drinks" (house spirits) and mixer. I said that's not a cocktail & the bartender said he was inclined to agree personally but at that establishment they are cocktails. Didn't bother getting a drink in the end, especially as they didn't open the terrace until after happy hour finished so I'd only have been able to drink it inside in the dark.
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I stayed at Hotel Zelos during the week of July 5, overall the hotel was fine. Our room did get missed getting cleaned one day and with the "amenity fee" I felt more than an "sorry" would have been appropriate. If it were not for that fee, I would have been fine with just being brought new towels. The hotel was clean and actually really quiet for the location and I think they were sold out during out stay, we could not have been happier about that! The location was not idea for us, but not anything that was the hotel's fault, obviously. If I were to do it over again we would probably have stayed in the Warf
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Review collected in partnership with this hotel
The hotel has a great location within walking distance of many great shops, restaurants, pubs and Union Square. The staff was friendly, the room was nice and clean, the tub was slow to drain one day but was good the next day and wasn't really an issue. I would stay here again.
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Review collected in partnership with this hotel
Previous
PRICE RANGE
$231 - $675 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel palomar san francisco, kimpton san francisco
FORMERLY KNOWN AS
Hotel Palomar San Francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / SoMa
NUMBER OF ROOMS
202
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