We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Zelos

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Zelos
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

460 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 395: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is at a great location, modern, and includes a very helpful front desk that will happily give you directions and food suggestions. The in-house restaurant is an excellent surprise with a classy yet relaxing setting and delicious food. The best part that everyone, especially new visitors to SF should take advantage of, is the concierge service, specifically Michelle,... More 

Helpful?
Thank Ankit G
Fleet, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed for two nights from the 29th April 2016. The hotel location was great, very near public transportation and the easy walk to Numerous restaurants and convenience stores nearby. On arrival we were greeted by a friendly and helpful receptionist and we were given a room with a Jacuzzi as it was my wife’s significant birthday.... More 

Helpful?
Thank Planner18
Gilroy, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great location. Staff was very helpful and friendly. Room was very comfortable and clean. Parked car in the garage which was well protected and convenient. Parking attendant was helpful with directions. Would return to this hotel and also recommend.

Helpful?
Thank giantsfaniam
Canberra, Australia
Level Contributor
168 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was very nice, a superior King room, which is large and on the corner of the building. Despite the double glazing, it was quite noisy from outside traffic, and sometimes noisy from the internal plumbing. We turned off the fridge due to noise, and didn't use the heating/cooling for the same reason, although the temperature was quite ok... More 

Helpful?
Thank Les_Landau
HotelZelosGM, General Manager at Hotel Zelos, responded to this review

Dear Les_Landau, we are glad you had the chance to experience our Superior room type, which is indeed a great lay out, but are surprised to hear that your stay was interrupted by street noise as our double pane windows provide good isolation. Our staff is indeed eager to provide great service, and I do regret if we failed to... More 

Scotland
Level Contributor
204 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed 1 week ago

Well located Hotel and near to excellent shopping centre if you need food/tops ups etc. Hotel is trying very hard to be hip and the energy of staff seems to be in the post work drinks crowd at Dirty Habit. Keeping with the Dirty Habit theme some of those guest had the habit of F*** etc in the lift on... More 

Helpful?
Thank Ret40
Healdsburg, California
Level Contributor
106 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 1 week ago

Besides our initial greeting from a very cheerful and accommodating front desk lady, the rest of our interactions with staff was odd and didn't feel pleasant. The doormen, front desk people, valet, bellman, housekeeping staff, all seemed unhappy and their presentation of pleasantries felt forced and unnatural. The location is very good and the hotel is clean and modestly decorated... More 

Helpful?
1 Thank SarahJWalker
HotelZelosGM, General Manager at Hotel Zelos, responded to this review

Dear SarahJWalker, we are very disappointed as well to see here that your stay did not go as planned. We are truly sorry for any touch points that we failed to recognize pre- and during your stay. I have reached out to you directly to discuss your experience in the hopes we can learn from this and see if we... More 

New York City, New York
Level Contributor
198 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is very nice, clean and all around well kept. It's in a good location near all the shopping and Union Square. I have stayed there often and remember it under Palomar (if I remember correctly). There's a bar/restaurant in the hotel, food is good. Not cheap, but very nice.

Helpful?
Thank John D
HotelZelosGM, General Manager at Hotel Zelos, responded to this review

Dear John D, We truly appreciate the positive comment on our cleanliness efforts as well as our location and the exciting menu and cocktails our restaurant has to offer. We are glad you had the chance to visit us again, and hope you come see us next time you are in the Bay area. Warmest Regards, Sietse Nabben General Manager More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on a stop off during my honeymoon. Absolutely spoilt by the restaurant next door. So so noisy that went on till late. When I complained the lady on reception simply said "well tomorrow is Sunday and it's closed then" meaning my next night stay would be fine! !? Staff not very friendly, rooms clean however none you don't... More 

Helpful?
1 Thank Potato-monkey
HotelZelosGM, General Manager at Hotel Zelos, responded to this review

Dear Potato-monkey, Thank you very much for taking some time and share your feedback with us, and highlighting the items that we need to improve on. We truly regret that our restaurant activities prevented you from enjoying your stay with us. We do hope that we get the chance to host you again in the future if you feel we... More 

Arlington, Virginia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at Hotel Zelos on a recommendation through my company's travel center. The hotel had decent enough ratings, so I wasn't worried going into my trip. The room was smaller than expected, and the cleaning staff didn't pay the closest attention to detail, but overall the amenities were fine. However, when I checked out of my hotel room, I... More 

Helpful?
5 Thank anastasiajadams
HotelZelosGM, General Manager at Hotel Zelos, responded to this review

Dear anastasiajadams, I truly regret that you had less than a satisfactory stay with us, and I understand that you have been speaking with our Hotel Manager to sort out the luggage issue. We have contacted them, to ensure that your claim is handled in quick manner. This issue has my personal attention and I can assure you that we... More 

Eden Prairie, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel staff and concierge were very helpful in answering questions...making dinner reservations, helping to reserve a car, even suggesting we try the Farmer's Market which we absolutely loved! Only downside was the bed was not very comfortable.

Review collected in partnership with this hotel

Helpful?
1 Thank O1019MKmaryl
Questions? Get answers from hotel staff and past guests. Ask a question

215 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (51)
Viewed
Hotel & Grounds (11)
Viewed
Bathroom (9)
Viewed
Room/Suite (13)
Viewed
View from Room (2)
Viewed
Dining (1)
Viewed
Other (15)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (147)
Viewed
Amenities (19)
Viewed
Corner King Room (20)
Viewed
Deluxe Double Room (21)
Viewed
Executive King Room (21)
Viewed
Luxury King Room (21)
Viewed
Dining (21)
Viewed
The Hotel (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (11)
Viewed
Dining (4)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these San Francisco hotels
SoMa
Hotel Zetta San Francisco
Hotel Zetta San Francisco
#22 of 236 in San Francisco
4.5 of 5 stars 684 reviews
SoMa
InterContinental San Francisco
InterContinental San Francisco
#26 of 236 in San Francisco
4.5 of 5 stars 2,582 reviews
SoMa
San Francisco Marriott Marquis
San Francisco Marriott Marquis
#53 of 236 in San Francisco
4.0 of 5 stars 3,743 reviews
Show Prices
Show Prices
Show Prices
Financial District
Galleria Park Hotel
Galleria Park Hotel
#19 of 236 in San Francisco
4.5 of 5 stars 1,765 reviews
Union Square
Warwick San Francisco Hotel
Warwick San Francisco Hotel
#30 of 236 in San Francisco
4.5 of 5 stars 420 reviews
SoMa
Park Central Hotel San Francisco
Park Central Hotel San Francisco
#57 of 236 in San Francisco
4.0 of 5 stars 3,086 reviews
Show Prices
Show Prices
Show Prices

Staying in SoMa

Neighborhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Zelos San Francisco offers a sophisticated urban sanctuary. This Personal Luxury Resorts and Hotels™ boutique hotel occupies a beautiful historic building five floors above the bustling city streets. The hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 

Additional Information about Hotel Zelos

Address: 12 4th Street, San Francisco, CA 94103-3102 (Formerly Hotel Palomar San Francisco)
Location: United States > California > San Francisco > SoMa , South Beach
Price Range: $202 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zelos 4*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Cancelon, Hotwire, Travelocity, Cheap Tickets, Odigeo and Jetsetter so you can book your Hotel Zelos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco
Hotel Style:
#10 Spa Hotel in San Francisco
#18 Family Hotel in San Francisco
#25 Luxury Hotel in San Francisco
#30 Green Hotel in San Francisco
#48 Business Hotel in San Francisco
#49 Romantic Hotel in San Francisco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay