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Hotel Zelos

Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel packages
12 Fourth Street, San Francisco, CA 94103 (Formerly Hotel Palomar San Francisco)
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Hotel Zelos
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427 Reviews from our TripAdvisor Community

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Showing 379: English reviews
San Francisco, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hotel Zelos is a chic and luxurious hotel located downtown right next to all the shopping in the SOMA neighborhood! My husband and I had an incredible time staying at this hotel. From the cleanliness, to the friendly staff, we loved everything that was offered. We ate dinner at The Dirty Habit and breakfast the next day offered by the... More 

Review collected in partnership with this hotel

Helpful?
Thank sassyredlipstick
los angeles
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great location, wonderful service and staff... Dirty Habit restaurant / bar very cool place.. great ambiance.. quite a scene! hotel very clean and contemporary very artistic décor... all in all great experience

Review collected in partnership with this hotel

Helpful?
Thank 849carolynd
Chandler, Arizona
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a conference at the Moscone center and this location can't be beat. Just a couple blocks away. Extremely well cared for hotel, the room was great, the beds extremely comfortable and the layout of the room was great. Staff was extremely helpful and were always there when I had a question and were very interactive. I will be... More 

Helpful?
Thank rnouis
Ventura, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This place was great! One of our bags was lost at the airport and we were able to make arrangements with the front desk to accept the bag when it was brought to the hotel, pay the fee, and they took it to the room! All the while we were off enjoying the city and not having to worry about... More 

Helpful?
Thank KGetman777
Providence, Rhode Island
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent two nights on our way back from Hawai'i. Very nice, stylish hotel in a great location. Room was very clean and very comfortable. We were pleasantly surprised by the space because most downtown hotels tiny. Good breakfast at Dirty Habit too.

Review collected in partnership with this hotel

Helpful?
Thank Todd T
HotelZelosGM, General Manager at Hotel Zelos, responded to this review

Dear Todd T, Thank you very much for highlighting our spacious guest rooms, as we offer indeed larger standard guest rooms compared to the majority of the hotels in San Francisco. We look forward welcoming you back next time you are in the Bay area again. Warmest Regards, Sietse Nabben General Manager More 

Los Angeles, California
Level Contributor
116 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 1 week ago

If you want to go to MOMA SF and do some shopping the location of this hotel cannot be beat. Overpriced as is the norm in San Francisco, the hotel looks remodeled but the curtains in our room were torn and deteriorating. We skipped the restaurant because of its pretentious menu and pricey wine list, however the outdoor area looked... More 

Helpful?
Thank lascola
HotelZelosGM, General Manager at Hotel Zelos, responded to this review

Dear lascola, Thank you so much for sharing your stay experience with everyone, truly appreciate the time you took to write about our hotel. We do regret we couldn't provide you with a 5-star experience, but have certainly taken note of the comments you shared. We run various promotional rates via our website, and would love to have you back... More 

Atlantic Beach, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon check in we met Trevor and Jackie. We were able to check in early. Our room was spacious and had enough room for both of us. We had met Chad the Sale Manager and he had sent us two bottles of wine, one red, and one white perfect for our taste! The hotel is centrally located in the town,... More 

Helpful?
1 Thank lindseyypaigee
HotelZelosGM, General Manager at Hotel Zelos, responded to this review

Dear lindseyypaigee, We are thrilled that you enjoyed yourself and also recognized some of our staff efforts to ensure you were well taken care of. We do however regret we missed a beat from a concierge service perspective, which we will certainly address to avoid this from happening again. Please come see us again, next time you find yourself travelling... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stay at this hotel for 4 days and i really love this hotel.. The location is great because near to shopping area.. The decor of the hotel is also great eventho some quite spooky like the restroom near dirty habit.. For the staff i have a love and hate relationship with them.. I love some of them because they are... More 

Helpful?
1 Thank Stella T
Raleigh, North Carolina
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel needs to decide if it wants to be in the business of being a bar and party location, or a hotel. Right now it is trying to do both and neither seems to be great. The hotel itself is in a great location, on the corner of 4th Street and Market. This is a short 2 block walk... More 

Helpful?
1 Thank gdcxmd
HotelZelosGM, General Manager at Hotel Zelos, responded to this review

Dear gdcxmd, Thank you very much for taking the time to review your stay for us, really appreciate that. At the same time, we do regret that you found some shortcomings on our end, and wished we could have anticipated better to have you enjoy your stay. If we have the chance to accommodate you during your next visit to... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I loved my experience at Hotel Zelos for my friends bachelorette party! Modern, clean and updated rooms. The hotel staff were truly wonderful from our arrival to our departure! I booked through book.com but when I arrived it was not showing up in Hotel Zelos' system but they handled the situation gracefully! Other reviews were complaining about the noise from... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 817nv
HotelZelosGM, General Manager at Hotel Zelos, responded to this review

Dear 817nv, it is great to read that you and your friends had a fantastic time with us during the bachelorette party. We are also excited that we have found a new loyal guest in you and your friends, who we can welcome again in the future. We look forward to your next stay with us. Warmest Regards, Sietse Nabben... More 

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Staying in SoMa

Neighborhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Zelos San Francisco offers a sophisticated urban sanctuary. This Personal Luxury Resorts and Hotels™ boutique hotel occupies a beautiful historic building five floors above the bustling city streets. The hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 

Additional Information about Hotel Zelos

Address: 12 Fourth Street, San Francisco, CA 94103 (Formerly Hotel Palomar San Francisco)
Location: United States > California > San Francisco > SoMa
Price Range: $228 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zelos 4*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, TripOnline SA, Hotwire, Travelocity, Cancelon, Cheap Tickets, Odigeo and Jetsetter so you can book your Hotel Zelos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco
Hotel Style:
#9 Spa Hotel in San Francisco
#18 Family Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#27 Green Hotel in San Francisco
#48 Business Hotel in San Francisco
#49 Romantic Hotel in San Francisco
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