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Hotel Nikko San Francisco

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Hotel Nikko San Francisco
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3,397 Reviews from our TripAdvisor Community

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Showing 2,459: English reviews
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed for 2 nights at the Nikko (nr Hilton and Palace both of which are overbooked often) and enjoyed it. Checkin was very smooth and they queued me to get an early checkin which was excellent as I Arrived at 8am after a 16 hour flight. Compliments to the lady who checked me in who was very efficient. Carolyn? Anyway,... More 

Helpful?
Thank ChristopherHxxx
1 review
4 of 5 stars Reviewed 2 days ago NEW

Needed a quick and convenient (but nice) hotel with access to the theatre district. This place fit the bill -- right in the heart of things. And priced competitively as well. Views out west side not so great -- but that's ok.

Helpful?
Thank nightowl_actor
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi nightowl_actor, Thanks for the review! I'm thrilled you found the hotel to be convenient and nice, right in the heart of things and close to the theatres and offering you a great value! We would be thrilled to welcome you back anytime. Cheers! Danielle Ortega Marketing Manager More 

Nottingham, United Kingdom
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for 4 nights with Husband at start of a Californian road trip. It was nice enough, there was nothing wrong with it. However, it was the most expensive of the 6 hotels we stayed in which wasn't really warranted as room and bed was smallest we had. Nice and clean with lovely bathroom but would probably look for... More 

Helpful?
Thank Nursie11
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi Nursie11, Thanks for the review. I'm happy to hear that you enjoyed your clean guestroom and lovely bathroom! Hotel Nikko San Francisco strives to offer a great product at competitive pricing to assure our guests the best value possible, and I apologize that we did not meet your expectations in this area over your stay. I am so glad... More 

Penyffordd, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Fantastic location! Concierge staff very helpful, and thank you to them for the lovely bottle of bubbly they had sent to our room when they realised it was our 25th wedding anniversary. Rooms were spotless, just what we like. Breakfasts were brilliant. We would definitely stay here again should we be back in San Francisco in the future. Thank you... More 

Helpful?
1 Thank Amandadsb
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi Amandadsb, What a great review. I'm thrilled that you enjoyed our prime Union Square location, spotless rooms, and brilliant breakfast, and especially that you were so delighted by the celebration treat! Congratulations on 25 years! We would be honored to host you again anytime. Cheers! Danielle Ortega Marketing Manager More 

Singapore, Singapore
Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Visiting San Francisco for the first time we decided to stay at this hotel without doing a lot of research. The rooms were okay but the service wasn't great. I did not find the reception helpful or even willing to help. When we checked in and started exploring the area we felt that something was a little weird. The area... More 

Helpful?
Thank luxurytraveler_nk
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi luxurytraveler_nk, Thank you for your review! I sincerely apologize that your stay with us did not meet your expectations. You are correct in your observations about San Francisco's unique issues and particularly those of our neighboring Tenderloin, and I want to assure you that Hotel Nikko San Francisco proudly employs a top-notch security team to care for our guests... More 

Chicago, Illinois
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were small but that wasn't too surprising given that it is a downtown hotel. Staff was very friendly and helpful, definitely pleasant people to deal with. Location is great but, like the rest of the city, the number of homeless people is pretty shocking compared to other large cities. Price wise it is probably mid-range versus other downtown... More 

Helpful?
Thank Mike H
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi Mike H, Thanks for the review! I'm so glad that you experienced friendly and helpful staff over your stay with us and enjoyed our prime Union Square location that we're so proud of! You are correct in your observations about San Francisco's unique issues, and Hotel Nikko San Francisco is proud to employ a top-notch security team to care... More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here with our 10-month old for 4 nights, having been told that union square was the place to be. The rooms were nice and spacious with a lot of natural light and furnished well. However, they do seem quite dated - the carpet looked old and the furniture has seen better days. All in all,... More 

Helpful?
Thank KenzBenz15
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi KenzBenz15, Thanks for the review! I'm so happy you enjoyed our prime Union Square location and your spacious, light-filled, well-furnished room. We are very excited to be completely renovating our guestrooms this winter, re-opening the hotel with brand new rooms! We would love to welcome you back in spring 2017 to experience our beautifully re-imagined spaces. Thank you for... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very easy and comfortable stay. Rooms were clean and well serviced. Location is excellent right in the centre of Union Square, within moments to transportation. I would definitely recommend this hotel for your stay in San Fransisco.

Helpful?
Thank DBNewman
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi DBNewman, Thanks for your review! I'm so glad that you found your room to be clean and well serviced and that you loved being in the midst of the prime Union Square location we're so proud of. Thank you for your recommendation! Cheers! Danielle Ortega Marketing Manager More 

Ottawa
Level Contributor
99 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a pleasant stay here. The hotel is location near the Powell Station, close to the cable cars, a bunch of restaurants, mall, etc. The room is slightly on the small side but was completely adequate for 2 adults. The bathroom is quite nice and the bed was excellent! Everything was perfectly clean. The wifi is excellent. There is a... More 

Helpful?
Thank PacoO
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi PacoO, Thank you for your review! I'm so glad that you had a pleasant stay and enjoyed our prime Union Square location and all it has to offer. I'm thrilled that you found your room to be clean and comfortable with a nice bathroom and excellent bed, and that you enjoyed use of the wifi and convenient Starbucks! Thank... More 

Elkhart, Indiana
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We had a conference at Nikko Hotel and was concerned about the pricing as it is at a higher price tag than we are used to! However it was a wonderful experience! Very clean hotel and the breakfast buffet was AMAZING! Rooms very clean and the staff very accommodating !

Helpful?
Thank DawnFrutig64
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi DawnFrutig64, What a great review! I am thrilled that Hotel Nikko exceeded your expectations and provided a wonderful experience for you over your conference. I'm glad that you found the hotel to be very clean, the staff very accommodating, and the breakfast buffet so amazing! We would be thrilled to welcome you and your conference group back anytime. Cheers!... More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Starbucks
Starbucks
Cuisines: Cafe, Fast Food
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more   less 

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102-2115
Location: United States > California > San Francisco > Union Square
Price Range: $212 - $702 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Number of rooms: 532
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Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco
Hotel Style:
#9 Spa Hotel in San Francisco
#12 Business Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#28 Green Hotel in San Francisco
#40 Romantic Hotel in San Francisco
#42 Family Hotel in San Francisco
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