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Hotel Nikko San Francisco

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Hotel Nikko San Francisco
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3,330 Reviews from our TripAdvisor Community

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Showing 2,419: English reviews
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've been visiting San Francisco on a regular basis for almost 20 years and more often than not I stay at Nikko. It has a great breakfast buffet, it has a pool and it's central, convenient for BART. This trip we got upgraded, albeit for a fee, to the Japanese Suite, which had acres of space and great views plus... More 

Helpful?
Thank Sarah d
Alicante, Comunidad Valenciana, Spain
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

My name is Joaquín from spain, we were in our honeymoon and it became a terrible experience with the policies of this hotel. Erik at the front desk did not give us a room that was already paid until 1 hour later cause we were forced to do a deposit of 100 $ per nite. As our debit card was... More 

Helpful?
Thank Joaquin73
Jamestown, North Dakota
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Room was small but clean. The bathroom was smaller than what the pictures represent. We got a normal room with king size bed. The room was quiet and provided everything we needed. We were on floor 10 and there wasn't much of a view. I would say the location is good but don't venture west past the motel at night... More 

Helpful?
Thank Tom H
London
Level Contributor
413 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 321 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I booked the Nikko for a night in San Francisco on my way back from a business trip in the "Valley". This was the first time I'd stayed in the Nikko but was aware of the reputation - so was keen to give it a try Overall I thought it was OK but was shocked to be charged $25 to... More 

Helpful?
1 Thank trwilbury
Washington DC, District of Columbia
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Enjoyed this hotel everyone was professional and pleasant. The room was clean and the maid service was excellent. The restaurant in the hotel was also great had the most amazing ribs and cocktails. I would come back for sure.

Helpful?
Thank Aaron D
Level Contributor
106 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The location is great, and the personnel is very friendly. The room is rather small. My main complaint is the internet, which I was unable to get to work, and had to consume 4g instead. Parking is expensive

Helpful?
Thank sergiofo
Toronto, Ontario, Canada
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I arrived at the hotel by taxi early in the morning and was greeted by a porter. The front desk staff were pleasant and accommodating. Unknown to me, the front desk team and Manager had coordinated with my boyfriend at the time to plan an in-room proposal! The front desk Manager, Adrienne, played a key role in these arrangements and... More 

Helpful?
Thank Nicole T
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi Nicole T, Another amazing review! Thank you for taking the time to provide us with such great feedback. I'm thrilled that you enjoyed our friendly, accommodating, and responsive staff and helpful services and location. I love it that the coordinated proposal surprise was a success! Congratulations to you and your fiance, and please come visit us again soon! We... More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Love the location of this hotel. It's close to great places to eat and things to do, prime location. The staff are all friendly & professional so there's no issues here. The only qualm I have is that it's not clearly published on their site that the pool and gym both cost $25/ amenity/ day. I booked this hotel with... More 

Helpful?
2 Thank Jackieosie
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi Jackieosie, Thank you for the review! I'm so glad that you enjoyed our prime Union Square location and our friendly, professional staff. I regret that you did not have the opportunity to enjoy our health center, Club Nikko, and sincerely apologize for the misinformation you may have been given! We certainly want to offer access to Club Nikko at... More 

gosier
Level Contributor
70 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

very good location, deluxe room comfortable, 350 USD / night with taxes, very nice toiletries, access to swimming pool sauna , steam room, fitness center 25 USD per stay and per room. Did not try the breakfast. Restaurant ANZU disappointing. Free WIFI in room. Good thai restaurants near by.

Helpful?
Thank amexGosier
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi amexGosier, Thanks for the great review! I'm thrilled that you enjoyed our prime Union Square location, toiletry amenities, free Wifi, and recently renovated health club! I regret that you found Restaurant ANZU disappointing, and would appreciate any further feedback you might be able to offer. At your convenience, please email me any helpful information you can provide at dortega@hotelnikkosf.com.... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Came to SF, visit friends. Hotel was perfect location, walking distance to everything. Clean. They upgraded our room to 21st floor where it was nice and quiet! Staff was accommodating. Hotel needs updates, but didn't bother us at all. We didn't spend very much time there as we were always out and about. Would absolutely go back

Helpful?
Thank Smilektk
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Hi Smilektk, What a great review. I'm so glad you loved our prime downtown location, clean hotel, and accommodating staff! We would love to host you again in the future, especially after we complete a major renovation and re-open in March 2017! Please contact me directly if you plan to visit again- we would be honored to delight you once... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Starbucks
Starbucks
Cuisines: Cafe, Fast Food
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more   less 

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102-2115
Location: United States > California > San Francisco > Union Square
Price Range: $207 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Number of rooms: 532
Reservation Options:
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Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco
Hotel Style:
#9 Spa Hotel in San Francisco
#12 Business Hotel in San Francisco
#24 Luxury Hotel in San Francisco
#28 Green Hotel in San Francisco
#40 Romantic Hotel in San Francisco
#42 Family Hotel in San Francisco
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