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222 Mason St, San Francisco, CA 94102
13 people are viewing this hotel
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$235
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Free cancellation until 07/09/22
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$235
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Free cancellation until 07/09/22
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Hurb
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Hotels.com$235
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Traveler (1292)
360
Panoramas (43)
Room & Suite (776)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
Updated 09/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Nikko San Francisco
Updated 09/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#46 of 245 in San Francisco
Location
4.6
Cleanliness
4.5
Service
4.3
Value
3.9
Travelers' Choice
GreenLeaders Silver level
Retreat to Hotel Nikko in San Francisco, where personalized service meets cutting-edge style. Our hotel is set in the heart of the city, just steps from Union Square shops and restaurants, making it the ideal destination for both business and leisure travel. Our four-diamond rated property features 532 guest rooms and 22 suites, each with pillow-top beds, high-speed internet, and a wealth of modern amenities.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Karaoke
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Kids' meals
Patio
Nightclub / DJ
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Japanese
4419Reviews96Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Robyn353 wrote a review Jun 25
Dublin29 contributions9 helpful votes
Hotel is clean and pet friendly, designed very well but it’s a money trap. They charged additional unauthorised charges in the hundreds to my bank which resulted in me having to freeze my cards. It was bad enough when you we to check in and got a surprise security deposit fee which the staff were not helpful with resolving. My booking was $890 for 3 nights and they tried to charge $1400 to my card. Only my limit is €1000, I would never have known they were doing it because it’s not one of the charges they highlight. The staff advised me that unless I had another card then they couldn’t give me the room key. This puts people in a very vulnerable and unsafe situation where they have no alternatives. If this was clear when you made the booking then people could make an informed choice but by the time someone gets to the hotel it’s too late and the staff just don’t care - pay up or get out. Very disappointed with the whole experience. The hundred put on my card is ridiculous and I’ve reported it to my bank as fraudulent activity.
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Date of stay: June 2022Trip type: Traveled
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Marilyn S wrote a review Jun 10
San Diego, California60 contributions55 helpful votes
Close to Muni transportation. Easy to get around the city. Room was very quiet and peaceful.. Imperial Club was perfect. Sorry there was no time to swim or workout. Staff were very helpful. We enjoyed our stay at the Hotel Niko!
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Review collected in partnership with this hotel
Date of stay: June 2022
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Sajed C wrote a review Jun 8
Murphy, Texas160 contributions71 helpful votes
Friendly staff overall and the hotel is in a super convenient location and is clean and elegant, but the rooms just seemed tiny, especially for the price. There’s an unaffiliated multistory car park across the street from the hotel and self parking there is a way to save some money
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Date of stay: May 2022Trip type: Traveled
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Amy C wrote a review Jun 7
Kalama, Washington1 contribution
Nice hotel. It is good to know they allow pets. Love that they are very supportive of SPCA. It would have been nice for the pool to have been open later. They were very on kicking us out exactly at 10 pm, but there was no one enforcing adult only swim time. My other issue was being locked out of my room -- it took 5 times going to the front desk for them to recognize the severity of the issue. I didn't feel the front staff acknowledged the depth of the issue and the inconvenience. The engineering staff and security were very helpful in resolving the issue.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Trip type: Traveled
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Gem620 wrote a review Jun 7
Redding, California5 contributions2 helpful votes
I had the pleasure of staying in a beautiful hotel this past weekend. No sticker shock either. Made the experience feel like I got a great deal. The location is choice and I'll be returning. Next time, I'll check out the other amenities as was suggested by other guests.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Happiness435897 wrote a review Jun 6
San Diego, California12 contributions6 helpful votes
The Hotel Nikko is a beautiful hotel with helpful staff. The mattress was extremely comfortable and everything was great. I attended a conference there and the breakfasts served each day were healthy and delicious. I would definitely go there again!
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Date of stay: June 2022
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Carol R wrote a review Jun 6
1 contribution
A respectful and cheerful environment while I attended a conference. Food at the conference and at The ANZU was great. Beautiful presentation, delicious flavor, timely service. The staff servicing the conference had low visibility and gave considerate service. I asked a gentleman who appeared in charge if a black jacket (I left there the night before) had been turned in. 10 minutes later he found me and had 2 in hand. One was mine. I expressed appreciation for his effort. He did likewise to me. Every service person at the hotel had this approach. It contributed significantly to our enjoyment of our stay at Hotel Nikko and San Francisco. It was the best S.F. visit we have had. Thank-you.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Trip type: Traveled
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dlelio437327 wrote a review Jun 6
Port-au-Prince, Haiti1 contribution
My husband and I had a very good experience at Hotel Nikko. The hotel itself is beautiful, has a great location (especially in a city where a lot of streets are becoming sketchy due to homelessness issues), the amenities are top. We felt safe, slept well, and would definitely come back.
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Review collected in partnership with this hotel
Date of stay: June 2022
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leanna j wrote a review Jun 1
12 contributions4 helpful votes
Had a wonderful stay at the Nikko hotel. Swimming pool was great as well as the fitness room! The room was a good size and super clean and modern. The Japanese restaurant was delicious and we had great service. Hotel staff was also very nice. Would definitely come back!
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Date of stay: May 2022Trip type: Traveled
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Mike Webster wrote a review Apr 2022
Kenmare, Ireland6 contributions4 helpful votes
Super 3 week long stay had to keep extending and staff were very helpful . Great staff . Ideal location . Top notch gym and pool . Shout out to the cleaners on floor nine . Flawless . Definitely be back soon. Would benefit from having coffee available somewhere before 7 am in the hotel . But other than that it’s a great location and lovely city views from the room
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Date of stay: April 2022Trip type: Traveled
2 Helpful votes
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Response from Matthew S, Guest Services / Front Office at Hotel Nikko San Francisco
Responded Apr 23, 2022
Good day Websmike, Thank you for your wonderful rating and feedback of your experience at Hotel Nikko. We appreciate you choosing us as your destination hotel in San Francisco and look forward to your return in the very near future. We remain at your service so if ever there is anything we can do, please do not hesitate to contact us directly. Thank you for staying with us. May you always have safe and memorable travels to come.
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PRICE RANGE
$271 - $414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel nikko san francisco, nikko san francisco, san francisco nikko, nikko hotel san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
532
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Frequently Asked Questions about Hotel Nikko San Francisco
Which popular attractions are close to Hotel Nikko San Francisco?
Nearby attractions include Marrakech Magic Theater (0.1 miles), San Francisco Urban Adventures (0.1 miles), and San Francisco Playhouse (0.2 miles).
What are some of the property amenities at Hotel Nikko San Francisco?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Nikko San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Nikko San Francisco?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Nikko San Francisco?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Nikko San Francisco?
Conveniently located restaurants include Lapisara Eatery, Tacorea, and Fino Bar & Ristorante.
Are there opportunities to exercise at Hotel Nikko San Francisco?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Hotel Nikko San Francisco have airport transportation?
Yes, Hotel Nikko San Francisco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Nikko San Francisco located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at Hotel Nikko San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Nikko San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.