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222 Mason St, San Francisco, CA 94102
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1271)
360
Panoramas (43)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
Updated 09/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Nikko San Francisco
Updated 09/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#47 of 247 hotels in San Francisco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Retreat to Hotel Nikko in San Francisco, where personalized service meets cutting-edge style. Our hotel is set in the heart of the city, just steps from Union Square shops and restaurants, making it the ideal destination for both business and leisure travel. Our four-diamond rated property features 532 guest rooms and 22 suites, each with pillow-top beds, high-speed internet, and a wealth of modern amenities.
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Room & Suite (679)679
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Karaoke
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Kids' meals
Patio
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Japanese
4,379Reviews90Q+A100Room tips
Traveler rating
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Popular mentions
mikiemd wrote a review Oct 2020
Seattle33 contributions13 helpful votes
We made our yearly trek to the Nikko in mid October. Obviously with the pandemic, things were markedly different. Our first clue was landing at Oakland Airport, when we got off the plane it was like a ghost town. BART was less crowded, but there is a bit more riff/raff on the train than normal. When we arrived at the hotel, we entered through the garage, as the front entry was boarded up. Check in was easy as always and we had a wonderful room. They were very much in "Covid prevention" mode with only 2 people (unless same group) in the elevator, everyone was masked up. Rooms were impeccably clean and you let them know when you wanted housekeeping, and you had to be out of the room for them to take care of that. There were very few guests in the hotel and I think we had the whole floor to ourselves. The Imperial Club lounge is closed temporarily, and you could use the workout room for a nominal fee. The restaurant was closed Sun/Mon/Tues and open for dinner the other nights. It was very surreal to be in the restaurant with so few guests, but the food was outstanding as well as the service. Dominique was awesome. They do have a food truck and we were able to sample one of the items and it was also great. We look forward to our visit next year and hopefully the world will be back to a more normal state.
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Date of stay: October 2020
Value
Rooms
Service
Room Tip: Splurge for an executive suite
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Las Vegas, Nevada66 contributions41 helpful votes
If you want a place of pure luxury and escape, this would be the best hotel for you and no other than. Everything was super perfect. The food, the drinks, and the facilities are top class. There is no place like it. I would highly recommend for couples and even for the families. There is something for everyone. Book now!
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Date of stay: August 2020
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TSNW52 wrote a review Jun 2020
Liberty Lake, Washington315 contributions66 helpful votes
Plus - Friendly, helpful staff, immaculate rooms and lobby area, very comfortable beds, pillows, chairs & bathroom Minus - poor communication to customers about how to access the hotel, as there is only 1 unattended door that must be remotely unlocked, NO restaurant open and a poor/expensive dine in menu ... even the staff recommended Uber Eats, horrible room coffee :( To be fair - we came just after the protests and the entire area was still boarded up, so we'll have to give it a try again if/when we visit.
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Date of stay: June 2020
Location
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Service
Room Tip: Upper floor view and quiet was nice
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naohisayoshioka wrote a review Mar 2020
Wildomar, California1 contribution
Over all, the services are average. If it is free drink service instead of $10 as described on card, I will make a time to visit bars. I recommend 500 mL water bottle instead of tinny water bottle at room.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from AnnaMariePresutti, General Manager at Hotel Nikko San Francisco
Responded Mar 12, 2020
Dear naohisayoshioka, Thank you for taking the time to review the hotel. We appreciate your feedback and it will be discussed within various departments so we can better serve our future guests. We hope to have the opportunity to welcome you back to Hotel Nikko in the near future. Sincerely, Anna Marie Presutti, GM Hotel Nikko San Francisco
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Nantha G wrote a review Mar 2020
Ajax, Canada49 contributions10 helpful votes
Well kept place. Nice ambient. Nicely organized welcoming atmosphere room. Bathrooms are nice however very low water pressure. why do you hang new towels just on top of the toilet? Just move the hanger somewhere. there is a lot of space. Easy check-in and check out. Yes, it is in core location but the price is so high. Also, they charge amenity fee which is so high and not displayed (there is fine print when you book but amount not shown).
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Date of stay: March 2020
Location
Service
Sleep Quality
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Response from AnnaMariePresutti, General Manager at Hotel Nikko San Francisco
Responded Mar 10, 2020
Dear nanthag99, Thank you for taking the time to review the hotel. I am happy to hear you enjoyed the atmosphere of the guest room and we truly appreciate you sharing your feedback with us. Similar to the other hotels in the San Francisco, a daily Amenity Fee was applied to your Final Bill. The Amenity Fee offers value for our guest's enjoyment: high speed Internet access, unlimited access to 10,000 square foot full-service fitness center and glass enclosed swimming pool, two bottles of water daily, $10 nightly food & beverage credit at our signature restaurant Anzu, Kanpai Lounge and Feinstein’s showroom. In addition there are great shopping discounts, and a unique in-room welcome gift. While we do our best to ensure that our visitors are informed of our Amenity Fee at the time of booking and on our website, we appreciate your comments and will share with our team to confirm we are accurately explaining the charge to avoid any confusion. Thank you again for your feedback and we hope to welcome you back to Hotel Nikko San Francisco in the near future. Sincerely, Anna Marie Presutti, GM Hotel Nikko San Francisco
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Previous
PRICE RANGE
$205 - $498 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel nikko san francisco, nikko san francisco, san francisco nikko, nikko hotel san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
532
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Frequently Asked Questions about Hotel Nikko San Francisco
Which popular attractions are close to Hotel Nikko San Francisco?
Nearby attractions include San Francisco Urban Adventures (0.1 miles), Marrakech Magic Theater (0.1 miles), and Barbary Coast Dispensary (0.3 miles).
What are some of the property amenities at Hotel Nikko San Francisco?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Nikko San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Nikko San Francisco?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Nikko San Francisco?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Nikko San Francisco?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Taylor Street Coffee Shop.
Are there opportunities to exercise at Hotel Nikko San Francisco?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Hotel Nikko San Francisco located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at Hotel Nikko San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Nikko San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Nikko San Francisco offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.