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About
#56 of 248 hotels in San Francisco
Location
4.6
Cleanliness
4.5
Service
4.3
Value
3.9
Travelers' Choice
GreenLeaders Silver level
Retreat to Hotel Nikko in San Francisco, where personalized service meets cutting-edge style. Our hotel is set in the heart of the city, just steps from Union Square shops and restaurants, making it the ideal destination for both business and leisure travel. Our four-diamond rated property features 532 guest rooms and 22 suites, each with pillow-top beds, high-speed internet, and a wealth of modern amenities.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Karaoke
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Kids' meals
Patio
Nightclub / DJ
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Japanese
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
299Restaurantswithin 0.3 miles
126Attractionswithin 0.3 miles
Contact
222 Mason St, San Francisco, CA 94102
Getting there
Powell StBART3 min
Powell StMuni3 min
Rental CarsSee rental cars from $37/day
4494Reviews97Q+A100Room tips
Reviews
Traveler rating
- 2,061
- 1,622
- 512
- 170
- 129
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Awesome hotel & experience! Highly recommended. We took advantage of a special offer that included their breakfast buffet (a bit too pricey if not included). Loved the warm pool + hot jacuzzi. Room was amazing, and staff was fantastic.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matthew S, Guest Services / Front Office at Hotel Nikko San Francisco
Responded yesterday
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
I'd heard a lot about the Nikko brand over the years, and was curious to try it out when our conference was set here. Great location near Union Square with a lot of interesting shopping and dining options around. Cafe Mason, Pinecrest Diner, all in easy walking distance. The food at the hotel was very good with very attentive staff. Buffet had Japanese dishes as to be expected from the brand in addition to the standard breakfast fare. A little pricey, but probably on par given the location and type of hotel. Got a room on an upper floor with a fantastic view of downtown. The conference rooms had amazing views of the city. Rooms were on the medium size, not huge, but not tiny either. No desk, but could still work on the table in the room. Fluffy robes, towels and slippers included. Be careful opening the mini bar, just looking at it will get you a charge on your bill. The hotel seemed to be finding it's footing in the post covid era, with limited lunch options in the hotel (room service only), but not a huge inconvenience. Some areas closed off in the lobby. Very quiet, invisible housekeeping staff, only thin I saw them once in the halls, but everything was clean and very well kept. There were signs that the hotel was dog friendly They apparently had a balcony that you could schedule a playdate with the hotel dog. Neat touch. I would have liked to have met the dog. Staff was great on departure from removing the aforementioned room charge to helping me find my Uber outside the entrance. All in all a good stay.…
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Get a high floor for the best views of the city. It's San Francisco, there isn't a bad...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matthew S, Guest Services / Front Office at Hotel Nikko San Francisco
Responded 2 weeks ago
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel for that location. Friendly staff, good cuisine, clean rooms, very nice interior, veggie possibilities, great equipped gym, nice lounge and good bar at the second floor. Definitely a hotel to pick if you are staying at downtown of SFO.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matthew S, Guest Services / Front Office at Hotel Nikko San Francisco
Responded yesterday
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We return to San Francisco after 6 years and we wanted to get a better experience than the last one in another Hotel (Hyatt) so my son did choose the Niko specially for its architecture, interior design and the Feng Shui elements. At the same time the reviews of tourist around the world that stayed recently at the Nikko helped us to choose this wonderful hotel with great staff (house keeping, front desk, Anzu Restaurant (delicious & nutritive food). Now that we return to South America I totally recommend Hotel Nikko! Should i have to say they are pet friendly too? Thats wonderful!!
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matthew S, Guest Services / Front Office at Hotel Nikko San Francisco
Responded yesterday
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A wonderful city get away. I have some health issues, so was not able to go out to the nearby SF attractions, but the hotel alone is like a little resort. The lobby and lounge are beautiful and peaceful, and the location of Feinstein's within the hotel meant I could easily attend evening entertainment by the Alpha Rhythm Kings. My friends enjoyed the gorgeous pool and dining there as well! Very friendly, professional staff, -- exceptionally thoughtful in helping with my health needs.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matthew S, Guest Services / Front Office at Hotel Nikko San Francisco
Responded yesterday
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was very clean and detail oriented nice service all together. Love all the amenities they have and excellent staff. Can’t say bad thing about them. I would love to stay again. Their bed was so comfortable.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matthew S, Guest Services / Front Office at Hotel Nikko San Francisco
Responded yesterday
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very rude frontdesk asking his guests for a "definition" of turndown. Kept staring at the guest when the guest could not offer a "definition", without even the smallest attempt to resolve the embarrassment he created to the guests.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matthew S, Guest Services / Front Office at Hotel Nikko San Francisco
Responded yesterday
Good day, On behalf of Hotel Nikko San Francisco, Thank you for taking the time to submit a review of your stay at the Hotel Nikko San Francisco; your feedback is essential. I want to apologize for the disappointment you experienced during your recent stay. Our highest priority is to ensure that our guests leave the hotel happy and satisfied at all times. We appreciate your feedback and are sorry we did not meet your expectations. We will share your feedback with our staff to better improve. If there is any additional feedback that you would like to share, please do not hesitate to contact me, and I would be happy to assist you. Thank you again, and we look forward to serving you again. Sincerely, The Quality Assurance and Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived at SFO in the morning on a RED EYE FLIGHT and was able to check-in early, so I could wash away my fatigue and my afternoon work went very well. In the evening I soaked in the bathtub and relaxed. All in all, it was a very good stay and I would like to come back.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matthew S, Guest Services / Front Office at Hotel Nikko San Francisco
Responded yesterday
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spotless, quiet, elegant hotel with very friendly staff, with a prime location in downtown SF. Feinstein’s is a great showroom. If you’re driving, finding the entrance to the hotel is a little tricky even with Siri guiding you.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matthew S, Guest Services / Front Office at Hotel Nikko San Francisco
Responded 1 week ago
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From arrival to checkout this was a stellar hotel experience. The staff is genuinely friendly and welcoming and every corner was spotless. Having a heated pool was outstanding due to the unexpected poor weather. I do with that the TVs had options to sign into streaming networks or cast vs paying for movies but it didn't impact my stay.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matthew S, Guest Services / Front Office at Hotel Nikko San Francisco
Responded 1 week ago
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$228 - $393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel nikko san francisco, nikko san francisco, san francisco nikko, nikko hotel san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
532
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Claim Your ListingHOTEL NIKKO SAN FRANCISCO $173 ($̶6̶5̶1̶) - Updated 2023 Prices & Reviews - CA
Frequently Asked Questions about Hotel Nikko San Francisco
Which popular attractions are close to Hotel Nikko San Francisco?
Nearby attractions include Marrakech Magic Theater (0.1 miles), San Francisco Urban Adventures (0.1 miles), and San Francisco Playhouse (0.2 miles).
What are some of the property amenities at Hotel Nikko San Francisco?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Nikko San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Nikko San Francisco?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Nikko San Francisco?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Nikko San Francisco?
Conveniently located restaurants include Lapisara Eatery, Fino Bar & Ristorante, and Tacorea.
Are there opportunities to exercise at Hotel Nikko San Francisco?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Hotel Nikko San Francisco have airport transportation?
Yes, Hotel Nikko San Francisco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Nikko San Francisco located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at Hotel Nikko San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Nikko San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.