From the moment we arrived here we knew that this was going to be a great stay . We were on the top floor with outstanding views over the bay and the city . What a welcome to San Francisco each morning by opening the window and hearing the bells of the cable cars which stop outside the door . Room with 2 queen beds was very spacious and spotlessly clean . What a great idea to have Tea/Coffee in lobby each morning . We look forward to returning .
Check in was fast. Shout out to Armando who gave me an upgrade to the best corner room with a view! The room was clean and spacious. The bed was super comfy! Major assistance with the jet lag. There was a coffee maker in the room with Coffee bean and tea leaf pods. The conditioner absolutely made my hair shiny. There was a ref and wine opener for my wine. The bar served great cokcktails and delicious buffalo wings. Robert was super helpful with the bags. I would come back with my family for the room good for 4 despite being a solo traveler this time. ❤️
The Location is perfect, very close to Union Square. The rooms were very spacious - I was living in a double bed room. Special mention to Alexandra at the reception who was super helpful and courteous
This hotel sits in a perfect location for visiting SFO. Check in was quick and efficient. The staff has been friendly and responsive. It’s extremely difficult to decide on a SFO hotel and I feel we picked a perfect one. I’ve felt extremely safe and comfortable in this location. The restaurants we have visited have either been a short walk or a quick Uber ride. This hotel is surrounded by ultra high end hotels with ultra high end prices. This o e is an excellent value in a prime area.
DON'T STAY HERE!! My airpods were taken from my room and staff has been very unhelpful. I stayed at the hotel for 2 nights. After we had checked out, I realized I had left my airpods in the room on the bed. I called back the same day to ask if someone had found them and they said no. I had Find My Airpods on and knew they were in the hotel, however they told me they couldn't let me back to try and find them. The location was pinging in the hotel for 5 days before the map suddenly showed someone was trying to use them across the Bay Bridge in San Leandro. When I called back to ask if they could help me locate them, someone on the security team said he'd go through their directory to see if anyone's address matched the one of the airpods' location and that he would get back to me in a few days. He was very rude and sarcastic over the phone and tried to gaslight me by saying that I lost them after I left (even though their location was inside the hotel) I called again a few days later and another member of the security team said he'd help me and would get back to me in a few hours. Also never got back to me... They're airpods - I just wanted them back, no repercussions.…
This hotel is clean, comfortable and very stylish. The small touches, like water bottle stations and heated towel racks, really stand out. The location is terrific and many activities are within walking distance. Morning coffee is great; I didn't eat at the hotel, but heard the breakfast buffet is good. The hotel is very quiet; I could hear voices from rooms as I walked down the hall, but once inside my room there was no noise at all. We were celebrating my son's birthday and I had contacted the hotel in advance regarding any special birthday amenities that might be available. The front desk advised that I contact the manager via email, which I did. Sadly, there was no response from her. I wasn't expecting champagne or cake, but thought perhaps a bit of chocolate or something might be offered. Although I was disappointed by this incident, my overall impression of the hotel is very positive. I would stay there again.…
What an awesome hotel! I discovered it in an article on travel by US News best hotels in San Fransisco and totally agree. This is a must stay in San Fransisco for its location on the cable car route, location to Chinatown and Fisherman’s Wharf, it’s view from the fifth floor, wonderful bedding, and fabulous restaurant! It even provides water bottles and a water station to keep you hydrated on adventures. Loved everything about it! Shout out to Orlando for the room upgrade. Incredible and knowledgeable staff! Will be back!!
We stayed here for 3 nights. A beautiful hotel. This hotel is well maintained and very clean . We had a room on top floor with incredible view of city. Location could not be any better in Nobb hill near all attractions and right on cable car lines. Front desk staff friendly and very helpful. The only reason I did not give 5 stars was breakfast. While it was a very good buffet with plenty of choices, the food was luke warm. Nothing was really hot. Eating luke warm scrambled eggs, potatoes, etc. is not very inviting. Also one toaster which is pretty useless. Toasted my bagel twice and u hardly noticed it was toasted. They need two high speed toasters that work and need to figure out how to keep their food hot, not lukewarm.
I recently stayed at the Stanford Court for a friend's bachelorette weekend. As a surprise, she told me that she would be paying for my room to thank me for making the trip. When we checked in, we informed the front desk agent that we would be swiping her credit card for the room, and I provided my credit card for any additional incidentals. A week later, I noticed on my bank statement that I had been charged in full for the room. When I called to rectify the situation, I was met with complete pushback, and told that I waited too long to call (a week), and that my reservation had been closed; that I should just ask my friend to venmo me the money; and that there was nothing anyone could do at this point. As someone who has worked in hospitality for the last decade in all different kinds of hotels, I found this experience to put a sour note on what otherwise was a pleasant stay. The hotel refuses to give me back my money, and accept accountability for a mistake that was made on their end. I don't typically write reviews, but this experience has left me feeling completely violated and defrauded. With so many other beautiful hotels in San Francisco, I definitely won't be back to this one, and suggest other travelers look elsewhere too!…
We had the pleasure of staying at the Standford Court Hotel for 5 mights. Everything went exceptionally well. The staff is very welcoming, the rooms are neat and clean, and the overall facilities are excellent. A bonus is the well equipped gym. The food is also very good. The hotel has a very nice vibe to it. Plus the location is great. We would definitely stay again.