Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Whatever your reason for travel, you’ll find Axiom Hotel helps you achieve the perfect balance of work and play. Our downtown San Francisco hotel, is the perfect hub for business and leisure travelers alike. Located at the Powell Street Cable Car turnaround, walking distance to Union Square shopping and dining and steps from the Powell Street BART station and Market Street trolley. Axiom Hotel offers a seamless guest experience from beginning to end, through the use of technology, amenities that align with your lifestyle, and thoughtful, personal service. From fast and efficient online check-in, maid services, and concierge services, all the way through checkout, you’ll be able to communicate at your pace and comfort level. Additionally, our commitment to providing creative surprises keeps us on point and on pace with guests who are always engaged and always moving forward.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Axiom Hotel garners praise for providing good value with a stylish atmosphere that melds historical charm with contemporary features, including record players in rooms. The cleanliness is a standout, with guests frequently lauding the spotless premises and meticulous housekeeping. Rooms are celebrated for their comfort and modernity, yet some guests mention they can be on the snug side.
The hotel's location is a major draw, offering convenient access to local attractions, though there have been occasional mentions of security issues. While the innovative amenities like robot room service delight many, a few visitors have noted issues with air conditioning and disruptive street noise.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Noise level
Mixed
Service
Friendly
Amenities
Well-appointed
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My stay with my family at Axiom was excellent, bedroom, bathroom, beds and pillows very comfortable and we were surprised to have room service and cleaning every day, which was very difficult to find in the United States. Equipped with everything we need, could have a microwave but it's okay not to have. The best of all is the location, much better than expected, would stay again in this hotel but I was only disappointed with the fee of $300.00 dollars extra at the time to pay for the stay, this in the currency of my country costs almost R$1,800.00 and made a big difference in our budget, the Booking should have communicated about it, I believe that the fault of poor communication was not at the hotel. Great room and perfect location in San Francisco, very good and would come back again!!!
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wonderful small hotel near Bart and Cable Car station. In walking distance for the most shops. The small cafe at the entrance deliver fresh food and the service is outstanding. Will use the totel again for sure.
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Pourtabib, Guest Services / Front Office at Axiom Hotel
Responded Feb 13, 2024
Dear wernerpetermann, Thank you for taking the time in providing your honest feedback about your stay! I'm so happy to see that you found your visit to be an enjoyable one, and I'm glad to hear your positive comments about Turn Cafe! We very much appreciated having the opportunity to host you, and we look forward to welcoming you back to the property sometime soon! Take care, Bryan Pourtabib Director of Front Office, Axiom Hotel
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Axion is in the best central location in San Francisco, just a few meters from Union Square and, above all, just a few steps from the subway, great bus and trolley lines, the famous tram and BART (which gives direct access to the airport). The room I stayed in was the simplest (Nano), but it contained everything necessary for a good stay: large bed, minibar, safe, television, coffee maker (and some free coffee capsules) and window with blackout curtain, as well as have filtered water and ice in the hallway, not far from the room. The bathroom is spacious and also very well equipped. Breakfast is not included. There is a cafe inside the hotel, with delicious options at relatively high prices (San Francisco is an expensive city, very expensive).
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My first time staying at this property, originally for a 4 night stay, while here I extended it two more nights. I appreciate its uber-convenient location and found the cleanliness and well-maintained property a gem.
The staff from front desk to housekeepers were friendly, helpful and engaging. I definitely want to stay here again when I return as I frequent this city the most of all my mainland travels.
The cost per night varies according to occupancy levels, it appears; less expensive when less guests; but overall a great value for the services, amenities and location!
Thank you, Axiom Hotel, for a wonderful stay.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Pourtabib, Guest Services / Front Office at Axiom Hotel
Responded Oct 25, 2024
Dear ot0ko, Thank you so much for taking the time in providing your honest feedback about your visit, and we're thrilled to see your high marks and praise about your time with us! It's truly outstanding to see your positive sentiments about our accommodations and the service your received from our team! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon! Take care, Bryan Pourtabib Director of Rooms, Axiom Hotel
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Our stay here was awesome! Everything from check in to check out was smooth. This hotel is in such a great location; lots of great food and stores are within walking distance. The rooms were very clean, pillows were SUPER soft, AC & heat worked without issue and they have a little cafe in the lobby that serves everything from coffee to boba tea! There was an issue with our initial booking (I believe the room may have been double booked), however when we spoke to the hotel staff, they were very kind, apologetic and were able to move us to the same room on a different floor AND provided a voucher for free/discounted food.
We had such a great time and already want to visit San Francisco again. When we do, we will definitely stay here again!
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Pourtabib, Guest Services / Front Office at Axiom Hotel
Responded Jan 15, 2025
Hi Karina! Thank you so much for choosing to stay at Axiom Hotel, and I'm thrilled to see your high marks and praise about your time with us! It's so great to see your kind remarks about our accommodations, and we're glad you found the amenities and location of our property to your liking! Although I'm disappointed in seeing there was any potential issue during your stay, I'm so happy our team was able to address it to your satisfaction! We very much appreciated having the opportunity to host you, and we look forward to having the opportunity to welcome you back, sometime soon! Take care, Bryan Pourtabib Director of Rooms, Axiom Hotel
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This is a really cool futuristic modern boutique hotel. It is located in union square and very convenient (right outside the front door) to the bart/muni train station for a quick inexpensive trip to/from the airport. If you’re in SF for tourist items like riding the trolley that is also a step away. The rooms were very clean and pillows comfortable. The noise level was barely noticeable and on par with other hotels. Interestingly I forgot my toothbrush and a nice little dental kit was sent to me via a robot! The front desk told me they even have records and turntables to use if you wanted to borrow one. The restaurant to go to in this area is hinodeya a few blocks up. Best ramen you’ll ever have. Overall good experience and quality. I do recommend booking directly on their site because they sometimes have specials that waive the resort fee and also combined room and (food voucher and activities?) packages . One convenient aspect is the reusable carafes in the room and in the halls they have filtered ice and water ( less plastic waste).
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Date of stay: April 2024Trip type: Traveled solo
Room Tip:Â The union square area can get a little seedy at night so use some general common sense
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Pourtabib, Guest Services / Front Office at Axiom Hotel
Responded Apr 26, 2024
Dear Tyrant37, Thank you so much for taking the time in providing your honest feedback about your time with us, and I am so happy to see your positive remarks! It's truly great to see your affinity for our accommodations, cleanliness, our green initiatives, and our on-site amenities! Your comments are truly great to see, and we very much hope to have the opportunity to host you again sometime soon! Take care, Bryan Pourtabib Director of Front Office, Axiom Hotel
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The hotel was very neat and clean, and the rooms were great. I would recommend this hotel for both leisure and business trips. There is a small workspace and personalized TV screen in the room welcoming you as the guest. The communication with the hotel was efficient ahead of the trip, and they recommended a parking garage for our rental car two blocks from the hotel, which worked out cheaper than the valet option. They are focused on conserving water with water coolers in the hallways and water-saving showers. The door by the deli walks out directly onto the historic cable car, which takes you all the way to Fisherman's Wharf (with a ticket stall just around the corner). I will be staying there again if I find my way back to San Francisco in the future.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Pourtabib, Guest Services / Front Office at Axiom Hotel
Responded Nov 2, 2023
Thank you for taking the time in providing your honest feedback about your visit, Andre! It's truly great to see your comments about your time at the property, and we're thrilled to hear that you found our hotel and your guest room to be neat and clean! We take great pride in hearing the positive sentiments you've provided about your visit, and we very much hope you had an enjoyable experience while staying with us! We look forward to welcoming you back to the property, Andre, next time you're in the area! Thank you so much for choosing to stay with us, and again, thank you for your time! Take care, Bryan Pourtabib Front Office Manager, Axiom Hotel
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Our stay at the Axiom in San Francisco was a true delight. From the moment we entered our huge, stylishly designed room we felt right at home, it was impeccably cleaned each day and had all the amenities you would need. The attentive staff went above and beyond, ensuring every need was met with a genuine smile. Located in the heart of the city, it provided easy access to renowned attractions, making our exploration seamless. In summary, this hotel surpassed our expectations, making our time in San Francisco truly memorable and we will definitely return
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Â Try the robot room service!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Pourtabib, Guest Services / Front Office at Axiom Hotel
Responded Jan 24, 2024
Dear Joshua, Thank you so much for taking the time in providing your honest feedback about your time with us! It's truly great to see your comments, and we're so happy you found our attentive staff, the location of our hotel, and the cleanliness of our property to your liking! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon! Take care, Bryan Pourtabib Front Office Manager, Axiom Hotel
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Let me begin by saying that I had high expectations of this hotel given that it is fairly new and supposedly tech centered.
We'll start with the pros: the hotel is centrally located right on the trolley line turnaround and very close to Union Square. Plenty of charging locations abound in the hotel, filtered ice and water stations on each floor, the staff was nice enough and tried their best though they seemed overwhelmed. The housekeeping was very nice and on time and astute to the needs of guests.Â
The cons. Where to begin: small sizes are everywhere, from the hallways and corridors to the elevators if you have to squeeze into, to the rooms themselves, which feel very cramped. The Wi-Fi was honestly a joke in terms of speed and connectivity. The automated delivery system I guarantee you'll never if rarely use, but it is a cute gimmick they proudly have on display. There are no amenities to speak of, and the fitness center was so small that it seemed like an afterthought with only a few machines. The valet is very slow with poor communication; the average wait time was 35 minutes for our car. Even the suites are cramped.
This hotel has steep competition from the Parc 55 hotel right across the street.
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Date of stay: September 2024Trip type: Traveled as a couple
Room Tip:Â Book the Parc 55 across the street instead
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Pourtabib, Guest Services / Front Office at Axiom Hotel
Responded Oct 16, 2024
Dear Brooke, Thank you for taking the time in providing your honest feedback about your time with us. Although I'm of course disappointed that your visit appears to not have been up to our typical Axiom standards, I certainly appreciate the honesty in your response. As we have discussed offline, it's disappointing that any aspect of your visit left anything to be desired, and we'll be sure your comments are utilized in a beneficial manner. Thank you for choosing to stay with us, Brooke, and again thank you for your time. Take care, Bryan Pourtabib Director of Rooms, Axiom Hotel
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We had a very nice stay at Axiom hotel. The people From front desk to the cage are very nice and helpful. The rooms are charming and comfortable. While being in a busy area we didn’t hear anything at night. The location is very convenient, cable cars ate right outside , street car on market street as well.
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Date of stay: December 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Pourtabib, Guest Services / Front Office at Axiom Hotel
Responded Dec 25, 2024
Dear Isabelle, Thank you so much for choosing to stay with us, and thank you for taking the time in providing your honest feedback about your time with us! I'm happy to hear you found our accommodations to be charming and comfortable, and to hear your affinity for the service you received from our team is truly wonderful to see! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon! Take care, Bryan Pourtabib Director of Rooms, Axiom Hotel
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I have no concerns for the area immediately surrounding the Axiom. No big city in America is as safe and clean today as 10 years ago. The Tenderloin district is horific but far enogh away from The Axiom that it can be avoided. Be careful and alert whenever and wherever you travel. The Axiom seems very safe and the staff is delightfully helpful. Ask them for further suggestions. SF is still charming.
The hotel has valet parking and there are indoor parking lots nearby, including across the street and up the block, if I recall correctly. You can call the hotel and inquire, of course.
Hi Ana,
Thank you for your question!
At check-in, we authorize an amount for incidentals. Depending on your booking method, we may also authorize for room and tax, as well.
Let us know if you have any other questions. Thanks!
Bryan
Front Office Manager, Axiom Hotel
There are more places to choose from in the San Francisco area.
PRICE RANGE
$154 - $253 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Downtown / Theater District
NUMBER OF ROOMS
155
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Which popular attractions are close to Axiom Hotel?
Nearby attractions include San Francisco Magic Theater at the Marrakech (0.2 miles), San Francisco Urban Adventures (0.07 miles), and San Francisco Playhouse (0.3 miles).
