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Payne Mansion Hotel

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05/07/2017 05/08/2017
1 room 2 adults 0 children
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112 Reviews from our TripAdvisor Community

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Ventura, California
Reviewed 4 days ago NEW

My husband and I spent one night and wished we could have stayed longer! Staff is friendly, new owners have put a lot of effort into this beautiful place and share the history of it which is very interesting. The room was gorgeous, clean and the combination of shower/ bathtub room was awesome! I never take baths in hotels but...

Thank aggrosis
Reviewed 1 week ago

Great location.Friendly and accommodating staff. Lovely historical building with great detail, clean & very well kept. Right in the heart San Francisco. Enjoyed our stay and will definitely come back.

Thank swat c
Reviewed 4 weeks ago

not just the worst experience ever with hotel management, but the worst customer service we've ever been subjected to by any business. We arrived at 4:15 pm with prepaid reservation, there was not a single hotel employee in evidence. A sign on the closed office door indicated that staff was busy with a guest, wait until they're done, with a...

3Thank RoyJ1946
Redlands, California
Reviewed March 1, 2017

I was pleasantly surprised at how nice this mansion is. My daughter lives in the block next door and we wanted to be close to her. We've passed it many times and never thought to stay there. This time because we had our dog and we wanted to stay close by, I booked us in here. It was great. The...

Thank parentsoflawstudent
Reviewed February 14, 2017

We stayed in one of the suites. It was absolutely lovely. I felt the staff was attentive when I asked for assistance. They were kind and helpful. The room was wonderful and I was surprised at how quiet it was given the neighborhood. The bed (king) was very comfortable and again was surprised as I usually think all hotel beds...

Thank Nicole H
Lake Tahoe (Nevada), Nevada
Reviewed February 12, 2017

Stayed here January 18-21, 2017. I stayed in an executive suite. Room 301, the room was super cozy, spacious and beautiful. It has two TVs which was great because my son who's a toddler could watch his cartoons in the bedroom while, I did my paperwork and watch the news in the living area. The room was separated from the...

Thank mulisawhite
Brooklyn, New York
Reviewed February 11, 2017 via mobile

GORGEOUS Historical Victorian Mansion!!! I stayed in room 304, for my anniversary. The room was absolutely STUNNING!! My husband and I loved it, our room had a claw foot tub and a fireplace. Our room was the only room that had a fireplace. It was so romantic, the staff we're excellent!! They put the fireplace on I highly Recommend this...

Thank vogueca
Saskatchewan, Canada
Reviewed February 4, 2017 via mobile

I stayed at this hotel with my family. Says it's a 4 star hotel . . . they lied. You have no clue who is working there and to be honest I don't think much work happens. It was a dirty hotel with stains on carpet in hallway. The room was very worn I get this is a older hotel...

2Thank I7232BLjeffm
Reviewed January 10, 2017 via mobile

HOTEL NIGHTMARE!!!! Booked a room for $250 a night, their website states that the suite could hold up to 6 additional guests. Upon check in the receptionist handed us a key and informed us our guests could ring the doorbell and they would be escorted to our suite. About 20 minutes later we received a phone call stating that this...

2Thank Carlos Q
Reviewed January 4, 2017

We setup a two day stay at this place during our vacation in San Francisco. We arrived a little late and in a bit of a hurry to get our daughter off to a flight and our son to dinner. When had elected to pay the hotel directly when we made the arrangements with a national hotel broker. So we...

3Thank Matthew S
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05/07/2017 05/08/2017
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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Laundry Service
Official Description (provided by the hotel)
130-Year-old Payne Mansion Hotel offers visitors boutique luxury in the heart of San Francisco. All of the 10 lovely guest rooms have been renovated to combine Victorian elegance with modern comfort. Visitors can take advantage of a full suite of modern amenities like luxury private marble bathrooms, pillow-top mattresses, and complimentary WiFi and satellite television. The hotel is also proud to offer daily housekeeping, on-demand iCar service, luggage storage, and same day wash-n-fold laundry. Whether staying in a suite or standard room, guests at the Payne Mansion Hotel enjoy the finest luxuries at an affordable rate. Many of the rooms boast gorgeous claw foot soaking tubs and comfortable sitting areas. Wake up to freshly brewed coffee made in your personal Keurig, spend the day exploring the city, and then settle in for a wonderful night's sleep on fine linens and a top-of-the line mattress. The Payne Mansion Hotel is located just minutes by car or public transit from some of the best tourist destinations in the city including Chinatown, Grace Cathedral, and Fisherman's Wharf. Whether traveling for business or pleasure, The Payne Mansion is sure to please the most discerning clientele. It combines every convenience of a modern luxury hotel with the classic elegance of a Victorian home - all in the heart of one of America's most beautiful cities. ... more   less 

Additional Information about Payne Mansion Hotel

Address: 1409 Sutter St, San Francisco, CA 94109-5417
Location: United States > California > San Francisco
Price Range: $186 - $756 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Payne Mansion Hotel 4*
Number of rooms: 10
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Questions & Answers

Here's what travelers have asked, with answers from Payne Mansion Hotel staff and other travelers.
6 questions
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Tucson USA
over a year ago
Tucson USA
over a year ago
over a year ago
Bonita Springs, Florida, United States
over a year ago

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Questions? Get answers from Payne Mansion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The hotel descriptions on the discount sites can be a bit confusing. All the rooms have unique qualities. Call if unsure.”
, Feb 14, 2017 | Read review
“Get a room in a different hotel.”
Q3275RPmatthews, Jan 4, 2017 | Read review
“each room is individually decorated and sized.”
30beginn, Sep 25, 2016 | Read review
“Room 304 (suite) has a bathtub with a view of the city!”
adamtX5210BZ, Sep 25, 2016 | Read review
“Ask for a room on the 4th floor if you want a quieter one”
ChobieChobes, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$178* /night
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Prices are for 1 room, 2 adults
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