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InterContinental San Francisco

3,076 reviews
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Traveler (953)
Room & Suite (827)
Dining (61)
Overview
  • Excellent52%
  • Very good33%
  • Average10%
  • Poor3%
  • Terrible2%
Travelers talk about
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Reviews (3,076)Write a Review
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All reviewsfloor to ceiling windowsmoscone centerhoward streetthe club loungelap poolunion squarecorner roomsouth of marketmini barmodern hotelmark hopkinsconcierge staffhigh floorattending a conferencejunior suitean upgradefew blocks
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1,141 - 1,145 of 2,711 reviews
Reviewed November 8, 2014 via mobile

From the moment the front desk clerk told me at check in I didn't look like my fist name in my license, it was all downhill from there. Staff is junior, untrained and unworthy the prices charged by this hotel. For years I've been staying...More

1  Thank misha r
Response from Monica D, Manager at InterContinental San FranciscoResponded November 11, 2014

Dear hi_stick, Thank you for sharing your experience with us, we are very disappointed you did not enjoy your stay with us. We would like the opportunity to speak with your further regarding your stay and hope you will contact our Guest Relations Manager, Nick...More

Reviewed November 7, 2014

While the hotel is a short work from the main shopping and business district,there are some cafés within the nearby location.Check in was smooth,however due to conferences at the time I arrived it felt busy alike an airport terminal.The impression I got walking to my...More

Thank Travel P
Response from Monica D, Manager at InterContinental San FranciscoResponded November 11, 2014

Dear Travel P, Thank you for taking the time to leave this review, We appreciate all of our guests' feedback. While we are glad you enjoyed our guest service we are disappointed you felt the hotel was dated. I have passed your comments onto our...More

Reviewed November 5, 2014

While my stay was generally okay, it seemed a bit expensive for what it was. The property is a little bit dated (though I hear this is the case for quite a few hotels in SF). I appreciated the small gestures such as the welcome...More

Thank ayda38
Response from Monica D, Manager at InterContinental San FranciscoResponded November 6, 2014

Dear ayda38, Thank you for taking the time to leave this review of your stay. I apologize you did not get a paper during your stay. We are proud to offer several newspapers Monday through Saturday and our guests can access multiple news outlets 24/7...More

Reviewed November 5, 2014

Stayed at the InterContinental Hotel for a conference I was attending. The hotel is proximate to Union Square and the southern terminus of the north-south cable car lines. It is very near to a indoor shopping mall also. The hotel has an excellent concierge desk,...More

Thank txboiler1
Response from Monica D, Manager at InterContinental San FranciscoResponded November 26, 2014

Dear txboiler1, Thank you for taking the time to leave this review of your stay. We're happy to hear you enjoyed our central location and comfortable guest rooms. We hope to welcome you back on your next visit to San Francisco. Best Regards, Monica Dropkin...More

Reviewed November 4, 2014

Been to the city many times, but this was our first stay here. Got a room on the 29th floor with a killer view of the bay. Beautiful bathroom. Very comfortable bed and pillows (think Westin Heavenly bed). Since I have status, I had free...More

1  Thank dhammer53
Response from Monica D, Manager at InterContinental San FranciscoResponded November 26, 2014

Dear dhammer53, Thank you for leaving this review of your stay. We're glad you enjoyed our great views and comfortable beds. We hope to welcome you back to the hotel on your next visit to San Francisco. Best Regards, Monica Dropkin Area Reservations Manager

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Spa
Hot Tub
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$200 - $708 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in San Francisco
#12 Family Hotel in San Francisco
#15 Business Hotel in San Francisco
#15 Romantic Hotel in San Francisco
#23 Luxury Hotel in San Francisco
#28 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
$200 - $708 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in San Francisco
#12 Family Hotel in San Francisco
#15 Business Hotel in San Francisco
#15 Romantic Hotel in San Francisco
#23 Luxury Hotel in San Francisco
#28 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
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Traveler (953)
Room & Suite (827)
Dining (61)
Pool & Beach (17)
Amenities (35)
Business Center & Event Rooms (16)
Nearby
SoMa
South of Market (SoMa), has an urban and sophisticated
vibe, but you're more likely to find big nightclubs
and lots of industrial loft residences than you are to
find boutique shopping. Although it’s the epicenter
for tech startups in the city, visitors will be able
to do more than just business - museums, top quality
restaurants, and the San Francisco Giants now call
this neighborhood home. Most of its freeway-sized
...More
Questions & Answers
Ask a question
KristineH622
January 17, 2018|
AnswerShow all 6 answers
Response from joyful1016 | Reviewed this property |
No, there was not in room coffee but they will if you ask!
1
Vote
robert j
November 26, 2017|
AnswerShow all 3 answers
Response from Pete B | Reviewed this property |
Don't park at the hotel, there is a car park 2-3 minutes walk away, much cheaper
2
Votes
Renewal2017
November 20, 2017|
AnswerShow all 5 answers
Response from Evil_Yogurt | Reviewed this property |
Yeah
0
Votes
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12345614
Room Tips
"The building is 2 miles tall. Any of the upper room have and excellent view."
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"Pay for a view if you can."
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"Great views to the Bay on the east side, full height windows"
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"high floor has awesome views over the Bay"
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