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InterContinental San Francisco

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Traveler (1023)
Room & Suite (844)
Dining (61)
Overview
  • Excellent52%
  • Very good33%
  • Average10%
  • Poor3%
  • Terrible2%
Travelers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from InterContinental San Francisco
Special Offer: Book Direct and Save
Hotel deals
Offers from InterContinental San Francisco
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,194)
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2,814 results
Traveler rating
1,422
921
289
106
76
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Time of year
LanguageEnglish
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1,422
921
289
106
76
Show reviews that mention
All reviewsfloor to ceiling windowsmoscone centerhoward streetluce restaurantthe club loungeunion squarecorner roomsouth of marketmodern hotelmark hopkinsmini barhigh floorconcierge staffattending a conferencejunior suitean upgradefew blocks
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1 - 5 of 2,814 reviews
Reviewed today

We have stayed in quiet a few Intercontinental Hotels but left this one feeling it was needing a facelift and should be better value for money. Whilst there, scaffolding was in situ to the exterior so we understood that some refurbishment was going on -...More

Thank PW1T
Hotel's Favorite
Reviewed July 14, 2018 via mobile

I got to stay at this hotel for 8 nights for my birthday and my stay was excellent!! I highly recommend it. I’m sorry for I can’t remember everybody’s names but the staff was very nice, always ready to help and they delivered great service...More

1  Thank Lawrie8
Response from Lauren M, Manager at InterContinental San FranciscoResponded 2 days ago

Hello Lawrie8, Thank you very much for taking the time to review the InterContinental San Francisco. It was a pleasure to have you with us for your birthday and we are so pleased that you enjoyed your stay with us. We look forward to welcoming...More

Reviewed 2 days ago via mobile

Rooms were acceptable but not as new as I had expected. It’s possible some floors are recently renovated, ours was not. Amenities for shower were only ok. Rooms were kept clean with white linens. Room service takes over an hour and the in house restaurant...More

Thank ZTALiz
Reviewed 5 days ago

I have rarely stayed at a hotel where the staff is this friendly. Honestly, EVERY SINGLE person on the staff was super helpful and friendly. I'd say 11/10! Only 1 point of attention concerning staff: when I set the temperature in my room to 72,...More

Thank Ghibli608
Response from Lauren M, Manager at InterContinental San FranciscoResponded 2 days ago

Hello Ghibli608, Thank you so much for staying with us. We appreciate your feedback and are truly sorry that we were not able to meet your expectations in regards to the water pressure and temperature in your room. I will be sure to share your...More

Reviewed 1 week ago via mobile

I would encourage people not to stay here until their renovations are completed. I would not have, had I known. First the positives: I had a new room and it was large, and nicely appointed. The restaurant was good for breakfast. The site was close...More

1  Thank Ladyv2
Response from Lauren M, Manager at InterContinental San FranciscoResponded 2 days ago

Hello Ladyv2, Thank you so much for staying with us and taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us. With that said, I am sorry for the issues you faced...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Wheelchair access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room Service
Pets Allowed ( Dog / Pet Friendly )
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Spa
Hot Tub
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$216 - $766 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in San Francisco
#12 Family Hotel in San Francisco
#15 Business Hotel in San Francisco
#15 Romantic Hotel in San Francisco
#26 Luxury Hotel in San Francisco
#30 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
$216 - $766 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in San Francisco
#12 Family Hotel in San Francisco
#15 Business Hotel in San Francisco
#15 Romantic Hotel in San Francisco
#26 Luxury Hotel in San Francisco
#30 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (1023)
Room & Suite (844)
Dining (61)
Pool & Beach (18)
Amenities (25)
Business Center & Event Rooms (16)
Nearby
SoMa
South of Market (SoMa), has an urban and sophisticated
vibe, but you're more likely to find big nightclubs
and lots of industrial loft residences than you are to
find boutique shopping. Although it’s the epicenter
for tech startups in the city, visitors will be able
to do more than just business - museums, top quality
restaurants, and the San Francisco Giants now call
this neighborhood home. Most of its freeway-sized
...More
Questions & Answers
Ask a question
513IslandGirl
August 13, 2018|
AnswerShow all 2 answers
Response from Sean_in_Arizona | Reviewed this property |
Email them icsf.guestrelation at IHG . com
0
Votes
513IslandGirl
August 13, 2018|
AnswerShow all 2 answers
Response from Kevin V | Reviewed this property |
I’d call the Intercontinental directly. They have both foam and down pillows on the bed, and i don’t know if the same company make both. But yes, it is a great sleep!
0
Votes
Maria Araceli R
July 31, 2018|
AnswerShow all 5 answers
Response from Lawrie8 | Reviewed this property |
No idea
0
Votes
Room Tips
"Don't go to this hotel if you are traveling with kids. The pool is small. Beds are small."
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"Check for scaffoldings hitting the windows during the day before you finalize your room!"
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"If you can get a corner room, it is worth it."
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"If you are using third parties sites to book the room - buyer beware! I would recommend the Hotel Vitale..."
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