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Traveler (28)
Room & Suite (5)
Dining (1)
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About
Property amenities
Free High Speed Internet (WiFi)
Shuttle Bus Service
Room Service
Bar/Lounge
Airport Transportation
Laundry Service
Non-Smoking Hotel
Good to know
HOTEL STYLE
Safe
Budget
HOTEL CLASS
Location
Full view
96Great for walkers
Grade: 96 out of 100
151Restaurantswithin 0.25 miles
26Attractionswithin 0.25 miles
Contact
2361 Mission St, San Francisco, CA 94110-1868
Getting there
SFO Intl Airport10 mi
Metropolitan Oakland Intl Airport11 mi
16th St Mission8 min
24th St Mission10 min
Neighborhood
Mission District
From burritos to bicyclists, the Mission is the foundation for all things hip in the city. Cultural attractions, an independent arts community, sumptuous street murals and a high density of bars and cafes make this neighborhood a magnet for young people. While terrific inexpensive food is abundant, its top-of-the-line restaurants now compete with the city’s best for fashionable diners. Indulge as the locals do by heading to Mission Dolores Park, buy some ice cream, and savor one of the most diverse neighborhoods in the country.
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Reviews (87)
Filter reviews
60 results
Traveler rating
1
5
13
9
32
Traveler type
Time of year
LanguageEnglish
More languages
1
5
13
9
32
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1 - 5 of 60 reviews
Reviewed August 6, 2018 via mobile

Although we didn't stay here the hotel was nice enough to cancel and refund our non refundable reservation.This hotel wasn't what we wanted once we saw it. It was not in the area we wanted to be in. Thanks El Capitan

Thank sbeusch13
Response from GuestXperienceTeam, Guest Relations Manager at El Capitan HotelResponded August 7, 2018

Dear guest, Thank you for your feedback. We hope you will have an opportunity to stay with us in the future. Kind regards, Customer Care Team

Reviewed July 20, 2018 via mobile

We stayed here as we were travelling around America and needed to budget on cheaper hotels, most of the hotels in SF are not cheap, especially for our budget so we found this place and just thought, whatever it’s just a place to stay. It...More

Thank enm-96
Response from GuestXperienceTeam, Guest Relations Manager at El Capitan HotelResponded July 27, 2018

Dear enm-96, thank you very much for booking your stay with us. We try very hard to make our guests stay as pleasant as possible, and it is always a disappointment when we learn one of them has left with a less than the first-rate...More

Reviewed July 14, 2018 via mobile

There is no elevator it smells terrible and the "shared bathrooms" are disgusting the bathtubs need to be replaced. While I was there the hotel was being sprayed for pests this place doesn't deserve half a starMore

Thank Vanesaa B
Response from GuestXperienceTeam, Guest Relations Manager at El Capitan HotelResponded July 17, 2018

Dear Vanesaa, thank you very much for booking your stay with us. We try very hard to make our guests stay as pleasant as possible, and it is always a disappointment when we learn one of them has left with a less than the first-rate...More

Reviewed May 22, 2018 via mobile

A genuine hotel in the middle of Mission District with the right charm and feeling, we were after. In need of renovation, but clean and very save. The personnel is wonderful! You can find plenty of places with delicious food all around in the neighbourhood,...More

Thank Tzenko S
Response from GuestXperienceTeam, Guest Relations Manager at El Capitan HotelResponded May 22, 2018

Dear guest, Thank you for your very nice feedback. We're glad to hear that you felt we gave good value for the accommodation. We hope you will have another opportunity to stay with us again in the future. Kind regards, Customer Care Team

Reviewed February 21, 2018 via mobile

Having read some reviews I didn’t have high expectations for El Capitan, but it was the cheapest place around, so I went for it. In fact, the staff on the front desk were really helpful, and the location in the Mission is perfect if you...More

2  Thank InkBoxer
Response from GuestXperienceTeam, Guest Relations Manager at El Capitan HotelResponded February 22, 2018

Dear InkBoxer, we are very pleased that our property suited your needs so well, and that you enjoyed your stay with us. We hope to welcome you back for another great stay the next time you're in town! Kind regards, Customer Care Team

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Questions & Answers
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C7766SHjoek
August 27, 2018|
AnswerShow all 2 answers
Response from Tzenko S | Reviewed this property |
It isn't! Under my stay I've seen many families with kids there. Perhaps people are referring to as it isn't that convenient with for example the toilets outside the rooms and so. Good luck!
0
Votes
Room Tips
"I don’t think there are any ..."
Macstones
Oct 11, 2017
Read review
"Noisy street, a hotel just for one night or two tops."
cristianoq297
Aug 13, 2017
Read review
"Better rooms on second floor."
rtoone
Aug 22, 2016
Read review
"Not staying here is the best tip I can provide"
Tammie1976
Sep 30, 2014
Read review
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PRICE RANGE
$73 - $336 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan FranciscoMission District
NUMBER OF ROOMS
22
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