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466 Bush St, San Francisco, CA 94108-3731
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Traveler (333)
360
Panoramas (3)
Room & Suite (138)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Orchard Garden Hotel
Updated 09/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 245 hotels in San Francisco
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Gold level
A tranquil hotel in downtown San Francisco, The Orchard Garden Hotel blends boutique luxury with state-of-the-art, eco-friendly design.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Meeting rooms
Rooftop terrace
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Picnic area
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, Spanish, Chinese, Filipino and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
358Restaurantswithin 0.3 miles
185Attractionswithin 0.3 miles
2112Reviews23Q+A100Room tips
Traveler rating
  • 1,329
  • 598
  • 128
  • 32
  • 25
Time of year
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Popular mentions
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Most Recent
TrueBlue wrote a review Sep 23
6 contributions
Best part of hotel is the customer service. This is a small property with minimalist rooms; you won't find a seating area in a lobby or convenience store but there is one up the street. Nice Asian decor. The beds are very comfortable- room small with view of alley but if you are planning to spend a lot of time sightseeing, this works well. Location is 2 blocks from the BART, Muni stations everywhere, easy walk through Chinatown, to Telegraph Hill, and Ferry Building.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Klaus Atzmueller, General Manager at The Orchard Garden Hotel
Responded 5 days ago
Dear Trueblue, Many thanks for choosing The Orchard Garden and for sharing such a gracious review and rating. I am delighted that you had a nice stay and a good time in San Francisco. We especially appreciate your high marks for our service standards, comfort and cleanliness. I hope for the pleasure of welcoming you back soon. Best wishes, Klaus Atzmueller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
markeric wrote a review Sep 20
London, United Kingdom132 contributions79 helpful votes
This hotel is in the perfect position, next to ChinaTown, 5 mins walk from Union Sq, 15 mins walk from Little Italy and 30 mins walk from Fisherman Wharf. Lots of high end shops, restaurants and bars in close proximity. The room was very quiet and front desk were helpful. Our double room was a little on the small side, not enough room even for 2 people to walk around each other at the bottom of the bed. We had room 803. My sons twin room was really nice size with a sofa. Room 810. Also I don't like having to step in bath and move across a plastic sheet to have a shower. A shower cubicle would be better. A firmer pillow would also be a nice option. The decor throughout could be updated. There isn't much of a reception area, its really just a hotel to use as a base as opposed to a hotel to spend time in. The fitness room just has a running machine, step machine and stationary bike. The restaurant is just open for breakfast.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: choose room 810
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Klaus Atzmueller, General Manager at The Orchard Garden Hotel
Responded 1 week ago
Dear Markeric, Thank you for staying with us. I appreciate your kind words and compliments on our excellent location, quiet rooms and helpful Staff. I am glad that we were able to provide a complimentary upgrade one of your two rooms, despite being sold out. I hope you will please forgive us for not being able to upgrade both of your rooms due to the hotel's high occupancy during your stay. On our website we have photographs of our rooms and the exact dimensions of our various room categories, and it is always a good idea to check that before booking to ensure that you are reserving the type of room that will be a perfect match for you. Most times our Junior Suites are available for a modest surcharge over a Superior Room. From reading your review I am sure you would have been happier with the additional space of a Junior Suite. Likewise it is always best to call the hotel with special requests such as a preference for a walk-in shower. I point all of this out because I sincerely want all of our guests to thoroughly enjoy their time with us, and while it sounds like you all had a great time, I hope that your next stay with us will be perfect in every respect! Best wishes, Klaus Atzmueller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan B wrote a review Sep 19
Atlanta, Georgia108 contributions66 helpful votes
Comfortable, convenient, clean, this property is well managed, quiet, and ideal. I travel regularly to SF for work, and the Orchard Garden is becoming my home away from home, Ihave no complaints, and will likely stay here again (often) in the future.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Klaus Atzmueller, General Manager at The Orchard Garden Hotel
Responded 1 week ago
Dear Mr. Balser, Thank you so much for your loyalty and support, we greatly appreciate it! It is such a pleasure having you as our guest. We are honored to be your "home away from home" in San Francisco, and are grateful for your kind words. We very much look forward to the pleasure of welcoming you back soon! Best wishes, Klaus Atzmueller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robyn N wrote a review Sep 18
13 contributions6 helpful votes
The hotel is very central and within walking distance to everything you want to see and do. We arrived after a long flight and the hotel accommodated us with an early check in. Michael was on the front desk and he was so helpful and nothing was too much trouble. Bed very comfortable and good size bathroom. There was a coffee machine in the room but we would have appreciated an electric jug.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Klaus Atzmueller, General Manager at The Orchard Garden Hotel
Responded 1 week ago
Dear Robyn, Many thanks for choosing The Orchard Garden and for your lovely review. I am glad we were able to accommodate with an early check-in after your long flight from Australia! We have many electric tea kettles available by calling our Front Desk, so I am sorry to read that you didn't get to enjoy one during your stay. We look forward to welcoming you back on your next trip to San Francisco! Best wishes, Klaus Atzmueller General Managerr
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lwestrmt wrote a review Sep 8
Durango, Colorado44 contributions16 helpful votes
Absolutely fantastic hotel! The staff is awesome. Friendly and helpful. The location really cannot be beat. Close to most tourist sights, right on the edge of the financial district, couple blocks from Union Square, easy walking/public transit/Uber pickup. Great little breakfast restaurant downstairs and so many good restaurants and cafes close by. Highly recommend!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Klaus Atzmueller, General Manager at The Orchard Garden Hotel
Responded 2 weeks ago
Dear Iwestrmt, Thank you very much for staying with us! We are honored by your excellent review and by your kind words for our staff members. I know they will appreciate this, as I certainly do. We look forward to the pleasure of welcoming you back again soon. Best wishes, Klaus Atzmueller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kristina M wrote a review Sep 8
Boston, Massachusetts2 contributions
Very clean and comfortable hotel. Very quiet even though we overlooked the street. Excellent location in Chinatown near many delicious restaurants. Staff extremely helpful. Plenty of very close garages to park the rental car, the staff gave us a guide to 24 hour garages which was very useful.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Klaus Atzmueller, General Manager at The Orchard Garden Hotel
Responded 2 weeks ago
Dear Kristina, Thank you for choosing The Orchard Garden Hotel and for taking time to share this lovely review. We are delighted that you had a comfortable and enjoyable stay and were able to take advantage of our location to enjoy great neighborhood restaurants. I hope we will have the pleasure of welcoming you back soon! Best wishes, Klaus Atzmueller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Philipp K wrote a review Sep 4
6 contributions1 helpful vote
The Orchard Garden is expensive, but it is located right near the frontgate of Chinatown, and the rooms are not large, but very clean and comfortable. They could make more of the roof terrace, serve drinks there, for example.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Klaus Atzmueller, General Manager at The Orchard Garden Hotel
Responded 3 weeks ago
Dear Hans Philipp, I am glad to have been able to waive the surcharge to upgrade you from a Standard King to a larger room with two double beds, and then move you to a higher floor. I also reached out to you to offer a complimentary upgrade to a Junior Suite when I learned that you had reserved a room with one King Bed for three guests, as I always want our guests to be comfortable. Kindly note, however, that, as we explain on our website, a Standard King room is suitable for a maximum of two guests. It is really best to reserve a larger room for a small surcharge when traveling with three people, because our Hotel is very much in demand and we are not always in a position to offer complimentary upgrades. I am also happy that you could experience our rooftop terrace, an added "bonus" which most of our guests enjoy just as it is. Best wishes, Klaus Atzmueller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan B wrote a review Aug 2022
15 contributions6 helpful votes
The location is great, right next to the gateway to China town, and close to Union square. The staff are so helpful, and the breakfast is amazing, our room was spacious, lovely bathroom and very comfortable bed. We would stay there again.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Klaus Atzmueller, General Manager at The Orchard Garden Hotel
Responded 4 weeks ago
Dear Susan, It is so kind of you to share such a beautiful review! Thank you very much on behalf of the whole team! We aim to have every guest leave us feeling well cared-for and refreshed. We look forward to the pleasure of welcoming you back again soon. Best wishes, Klaus Atzmueller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Melinda T wrote a review Aug 2022
1 contribution
Loved the hotel and location. We were visiting to watch a production and decided to stay an additional night. The hotel staff took care of extending our stay while we were at the production and kept us informed. Walking distance to most everything we wanted to do and inexpensive Uber rides to anywhere else we wanted to go. Great food, shopping, and entertainment all within walking distance. All Hotel staff was wonderful. Hotel and room were clean and very nice. Room had everything we could want and was very comfortable. We have stayed at many hotels and the bed and pillows were really the most comfortable we have enjoyed in forever. Rates were reasonable compared to everywhere else. Self parking was very close and reasonable compared to everywhere else. We would highly recommend and stay there again.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Klaus Atzmueller, General Manager at The Orchard Garden Hotel
Responded 4 weeks ago
Dear Melinda, Thank you very much for this great review, it sounds like you had a wonderful time in San Francisco! I am delighted that you enjoyed your stay with us, and especially appreciate your kind words for our Staff. Please return soon! Best wishes, Klaus Atzmueller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David F wrote a review Aug 2022
1 contribution
We stayed for three nights visiting various places in San Francisco, the location next to the Gate in China town and close to mass transit was great. The best was the nice clean and quiet hotel with wonderful breakfast. Their are numerous very good restaurants within walking distance. I would strongly recommend staying in this hotel when visiting San Francisco
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Klaus Atzmueller, General Manager at The Orchard Garden Hotel
Responded Aug 18, 2022
Dear David, What a beautiful review, thank you so much! We are grateful that you chose The Orchard Garden Hotel and couldn't be happier to read that you enjoyed a "wonderful breakfast" as well as the clean and peaceful ambience of our Hotel. We truly appreciate your kind words and strong recommendation, and hope to have the pleasure of welcoming you back soon! Best wishes, Klaus Atzmueller General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$209 - $313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
orchard garden san francisco, hotel orchard garden
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / French Quarter/Belden Place / Chinatown
NUMBER OF ROOMS
86
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Frequently Asked Questions about The Orchard Garden Hotel
Which popular attractions are close to The Orchard Garden Hotel?
Nearby attractions include The Escape Game San Francisco (0.1 miles), San Francisco Playhouse (0.3 miles), and EscapeSF (0.2 miles).
What are some of the property amenities at The Orchard Garden Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Orchard Garden Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Orchard Garden Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Orchard Garden Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Orchard Garden Hotel?
Conveniently located restaurants include Bouche, Super Duper Burgers, and City View Restaurant.
Are there opportunities to exercise at The Orchard Garden Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Orchard Garden Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Orchard Garden Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Orchard Garden Hotel?
The staff speaks multiple languages, including English, Spanish, German, Chinese, Dutch, and Filipino.
Are there any historical sites close to The Orchard Garden Hotel?
Many travelers enjoy visiting Golden Gate Bridge (4.5 miles), Alcatraz Island (2.7 miles), and City Lights Booksellers (0.5 miles).