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Orchard Garden Hotel

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Orchard Garden Hotel
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1,305 Reviews from our TripAdvisor Community

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Showing 1,188: English reviews
Boston, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

Great staff, great location and great hotel. Right on the edge of Chinatown and the Financial District - it's convenient to everywhere. The room was clean and comfortable and the staff was super responsive, helpful and cheerful. Andrew on the overnight shift was awesome!

Helpful?
Thank ddevogel39
Banbury, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed here as a group of 4 (me, my wife, our 18 year old daughter and her 18 year old friend) on holiday from the UK. The hotel is located right next to China Town and is close to public transport networks, great shopping in Powell Street and elsewhere and a cracking restaurant-Sauce-in nearby Belden Place. The rooms are... More 

Helpful?
Thank Fixieman
Greater London, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed there with family. Very good location near the city centre. Room not massive but spacious enough for 3. Good service. My little one enjoyed the small chocolate the staff left on the pillow every day.

Helpful?
Thank marco b
Minneapolis, Minnesota
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was tired, I had a bad cold and I had booked at the sister hotel by mistake! It was only two more blocks but up the hill. The staff at the desk could not have been more helpful, seeing that I could not go farther they offered a cab but I really wanted to stay there as it was... More 

Helpful?
Thank Bonnie B
Singapore, Singapore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The staff were friendly and accommodating. The location is extremely convenient. This hotel might be old, but it is clean and well maintained. The coffee house at the lobby is open at limited hours and it is basic, but service is great. Enjoyed our stay here.

Helpful?
Thank LoChin73
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm so pleased that you enjoyed your time with us! If there's anything you need, our staff are always happy to help out. It sounds like the room was a great fit for you as well, so I hope we'll see you again on your next trip to San Francisco! Safe travels, Collins C., Front Office Manager More 

Level Contributor
11 reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel very near Union Square. The rooms were very clean though not as spacious as the ones in its sister property Orchard Hotel just a few blocks up the road. The staff was extremely helpful and always in a great mood. The only downside is that I was not explained during check-out that my credit card had already been... More 

Helpful?
Thank Rodrigo Z
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm so sorry for that miscommunication, Rodrigo. Thank you for your patience -- our staff will be happy to help you out with that. It's great to hear that you've stayed at our sister hotel as well! We're a little different, but I'm glad you enjoyed your stay here as well. Safe travels home, and looking forward to seeing you... More 

Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel is a boutique hotel, small and quiet, close to Union Square, the financial district, the Embarcadero, SOMA. The rooms are small, but spotless, the beds are very comfortable, nice towels and pillows and other attention to appointments. Two very good restaurants are directly across the street. The rooms are almost soundproof; I never heard my neighbors or any... More 

Helpful?
1 Thank fiona956
Collins C, Owner at Orchard Garden Hotel, responded to this review

Thank you for your honest feedback, Fiona -- we really appreciate it, as we're always trying to improve. I'll look into those improvements with my staff. As for the room, it's wonderful to hear that it was not only spotless but also nice and quiet. There's nothing quite like having a great night's sleep if you're on a business trip.... More 

Peachtree City, Georgia, United States
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the hotel for four nights. I've never slept so well while away from home. The staff is very welcoming and always polite. We had the breakfast package and it was no continental, skimpy meal. You order an entree off the menu and get treated to fresh fruit, fresh juice, coffee and a huge meal. Well worth it.... More 

Helpful?
Thank Tracey C
Collins C, Owner at Orchard Garden Hotel, responded to this review

It sounds like you had a wonderful trip, Tracey! I'm thrilled that we could be a part of it. There's so much to do right around the hotel, and you seemed to explore it all! However, there are always more adventures to be had and little gems to discover here in San Francisco, so I look forward to welcoming you... More 

Edinburgh
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is conveniently located next to China town and not far from the Embarcadero. The room was well equiped, clean and comfortable. The staff were efficient. My only complaint is that, despite the fact that my stay was paid in advance, they insisted on putting a "holding payment" of $150 USD ($50/night) for incidental expenses on my credit card.... More 

Helpful?
Thank Scotscholar
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm so sorry for that inconvenience. Unfortunately, it is our policies that we place a hold to cover any incidental charges which may be consumed during your stay. The practice is quite common in the majority of hotels. Did our staff not explain this policy clearly? If that was the case, I apologize on our behalf. We want to work... More 

Jerusalem, Israel
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We chose the Orchard Garden Hotel for its proximity to China Town and near it was! A few steps away from our hotel and we were there. The hotel was a good base for walking tours of downtown San Francisco. The hotel staff were helpful and friendly, the breakfast was far above average.

Helpful?
Thank Nech_Jerusalem
Collins C, Owner at Orchard Garden Hotel, responded to this review

If you're looking to go exploring around China Town, you definitely picked the right place! I'm glad that you felt our hotel was a good starting point for your adventures and a nice place to come back to after a long day exploring. Looking forward to welcoming you back on your next trip to San Francisco! Safe travels home, Collins... More 

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Staying in Chinatown

Neighborhood Profile
Chinatown
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighborhood decorated with colorful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighborhood.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Established in 2006, The Orchard Garden Hotel is one of California's first and foremost eco-friendly hotels. Mixing state-of-the-art amenities with a dedication to protecting the environment, we invite you relax in utmost comfort with us! Built to the national standards of green building developed by the U.S. Green Building Council, The Orchard Garden Hotel is LEED certified, Green Seal Certified, and has earned Trip Advisor's Certificate of Excellence award and gold level for Green Leaders. In addition striving for a 100% non-smoking environment, the hotel is also California's debut of a guest room key card energy control system, which reduces an overall of 20% energy consumption. The Huang Family is committed to maintaining an environmentally friendly and non-toxic environment, as well as a chic and convenient experience. Nestled in the heart of San Francisco, The Orchard Garden Hotel is located near the Financial District, Union Square shops, and many museums and attractions. Whether you are at our Roots restaurant eating locally sourced foods or relaxing on our rooftop garden, you will be at ease with us. We invite you to experience a "Tradition of Excellence" at the Orchard Garden Hotel! ... more   less 

Additional Information about Orchard Garden Hotel

Address: 466 Bush St, San Francisco, CA 94108-3731
Location: United States > California > San Francisco > Chinatown
Price Range: $234 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orchard Garden Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Orchard Garden San Francisco
Hotel Orchard Garden
Hotel Style:
#11 Luxury Hotel in San Francisco
#16 Romantic Hotel in San Francisco
#21 Family Hotel in San Francisco
#43 Business Hotel in San Francisco
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