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Orchard Garden Hotel

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Orchard Garden Hotel
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1,404 Reviews from our TripAdvisor Community

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Chicago, Illinois
Reviewed 1 week ago

Stayed at the Orchard Garden for three nights on pleasure vacation. It is very centrally located to Chinatown, shopping, site seeing, restaurants and means of transportation. The staff is wonderful and very invested in making sure your stay is comfortable. The rooms are inviting, well designed and comfortable. The bathrooms are large and there was plenty of space for luggage....

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Helpful?
Thank cp0iss0n
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm delighted that you enjoyed not only our location but also our staff and amenities! We want you to have a wonderful stay, and that means being able to relax and refresh after a day of walking around and exploring. Looking forward to welcoming you back to San Francisco again soon! Be well, Collins C., Front Office Manager

El Dorado Hills, California
Reviewed 1 week ago

Upon arrival we drove right up to the hotel and said goodbye to the car as in the city you do not want to drive! We gladly paid the $65.00 (lots of fees and taxes in SF) per night to park. The head bellman greeted us very friendly and helpful. We were looking for dining options close to the hotel...

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Helpful?
Thank Julie N
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm thrilled that our hotel was the perfect spot for some R&R after a day exploring the city, Julie! As you said, there are so many great locations just outside our doors. Of course, coming back from a day of walking we try to make our rooms as quiet and comfortable as possible so that you can rest. I'll be...

Montreal, Canada
Reviewed 3 weeks ago

This hotel was perfect for us. It is in an ideal location. It makes a lovely first impression when you first walk in, with its simple but bright and pretty decor. Every staff member we encountered was very welcoming, courteous and helpful. Check in and out were quick and easy. They warned us that our room was near the elevator...

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Helpful?
Thank TravelingCurlyQ
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm delighted that you enjoyed your stay with us! As you said, we're really in the middle of everything, so it's wonderful that you were able to explore the area. I'll be sure to pass along your compliments to our staff as well, as I know they'll really appreciate it! Looking forward to your next visit. Warmly, Collins C., Front...

Milford, Ohio
Reviewed 3 weeks ago

Our stay was pleasant and comfortable. I wish there had been a nice chair in the room for reading and relaxing but otherwise the room was fine. The location was convenient and there were nice restaurants nearby.

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Helpful?
Thank noggin720
Collins C, Owner at Orchard Garden Hotel, responded to this review

Thank you for the thoughtful feedback -- I'm delighted that you enjoyed your time with us! There is so much to explore around us, so I hope that you'll join us again soon. Until next time, Collins C., Front Office Manager

Peterborough, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed in this hotel for 3 nights, great room and comfy bed. We had a nice quiet room, after a busy day this is what you need. Hotel is in a good central location, trams, busses and cable cars all within easy reach. Hotel breakfast was good, staff very helpful and friendly and very knowledgable of the area. Would stay...

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Helpful?
Thank EmmaC0013
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm delighted that, after busy days, coming back to us was so enjoyable, Emms! That's exactly how it should be -- a comfortable and cozy spot to retreat to after a day of exploring. Looking forward to welcoming you back again soon! All the best, Collins C., Front Office Manager

Dixon, California
Reviewed 3 weeks ago

This was our second two night stay at the Orchard Garden Hotel and it's now our first choice when in San Francisco. My husband even thanked me for finding this hotel. The hotel has many positive qualities but its particular standouts are the friendly staff, its serenity and its impeccably clean, and environmentally green rooms. We also enjoy spending time...

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Helpful?
Thank Dana D
Collins C, Owner at Orchard Garden Hotel, responded to this review

What a pleasure being your number one choice in the city, Dana! It's wonderful to hear that everything from the cleanliness of the rooms and the amenities to our helpful staff were to your liking. After a day of exploring the city, it's nice to get some perspective up on the roof garden! Looking forward to welcoming you back for...

Boston, Massachusetts
Reviewed 3 weeks ago

We just booked an entertainment group and Tommy took excellent care of them! Gave some upgrades to the VIPs and even provided our customers with a Rolls Royce - Ghost free ride to their sister property "The Orchard Hotel". Satisfaction guaranteed.

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Helpful?
Thank David V
Collins C, Owner at Orchard Garden Hotel, responded to this review

Thank you so much, David! It was a pleasure working with you. If you need anything else, you know we're here to help! Be well, Collins C., Front Office Manager

Houston, Texas
Reviewed 4 weeks ago via mobile

Our family of six had two nights stay at Orchard Garden Hotel. I called to asked whether they offer connecting room and rollaway beds. The reservation staff was very nice to explain a connecting double bedroom with the king junior suite room would be great for our family of six. Upon arrival, we were told our rooms are not connected,...

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Helpful?
1Thank jbcw66
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm delighted that our staff could help you find the perfect rooms for your situation! Sorry to hear about that mix-up with the front desk, though -- it sounds like she was simply mistaken about that, but our staff are always happy to help in any way to make your stay exactly what you want it to be. Hope we'll...

Chicago, Illinois
Reviewed 4 weeks ago

We normally stay at the Hotel Nikko, but the hotel is in the midst of remodeling. We chose the Orchard Garden based on Tripadvisor reviews. The reviews were right - we loved this hotel! The location is fantastic and the staff is very friendly & helpful. We stayed in Room 1007. It was modern, clean and had a nice view....

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Helpful?
Thank LFDavid
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm delighted that you enjoyed your stay with us, David! As you said, we're right in the middle of many of the biggest attractions here in San Francisco, so there's plenty to see just outside our doors. It's wonderful that our other amenities such as the valet parking were just what you were hoping for as well! Looking forward to...

Reviewed 4 weeks ago

OGH is a minimalist hotel. Staffing is minimal, courteous, but not overly inviting. Food service is breakfast only, and there are very few people or activities occurring at any given time. The feel is quiet, almost deserted but it is just fine if you don't have a lot of customer service needs. The room was clean, bed was comfortable, and...

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Helpful?
Thank Alia H
Collins C, Owner at Orchard Garden Hotel, responded to this review

Thank you for taking the time to write about your experience, Alia! I'm glad that your visit overall was a quiet and restful one. As you said, we're an eco-friendly hotel, so the interior of the hotel is very clean and minimal in keeping with this. As for the sounds, it's possible that was from the A/C unit, so I'll...

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Staying in Chinatown

Neighborhood Profile
Chinatown
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighborhood decorated with colorful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighborhood.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Established in 2006, The Orchard Garden Hotel is one of California's first and foremost eco-friendly hotels. Mixing state-of-the-art amenities with a dedication to protecting the environment, we invite you relax in utmost comfort with us! Built to the national standards of green building developed by the U.S. Green Building Council, The Orchard Garden Hotel is LEED certified, Green Seal Certified, and has earned Trip Advisor's Certificate of Excellence award and gold level for Green Leaders. In addition striving for a 100% non-smoking environment, the hotel is also California's debut of a guest room key card energy control system, which reduces an overall of 20% energy consumption. The Huang Family is committed to maintaining an environmentally friendly and non-toxic environment, as well as a chic and convenient experience. Nestled in the heart of San Francisco, The Orchard Garden Hotel is located near the Financial District, Union Square shops, and many museums and attractions. Whether you are at our Roots restaurant eating locally sourced foods or relaxing on our rooftop garden, you will be at ease with us. We invite you to experience a "Tradition of Excellence" at the Orchard Garden Hotel! ... more   less 

Additional Information about Orchard Garden Hotel

Address: 466 Bush St, San Francisco, CA 94108-3731
Location: United States > California > San Francisco > Chinatown
Price Range: $219 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orchard Garden Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Orchard Garden San Francisco
Hotel Orchard Garden
Hotel Style:
#9 Green Hotel in San Francisco
#10 Luxury Hotel in San Francisco
#16 Romantic Hotel in San Francisco
#21 Family Hotel in San Francisco
#43 Business Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from Orchard Garden Hotel staff and other travelers.
15 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quieter rooms are located in the back part of the hotel.”
julien921, 1 week ago | Read review
“King size room is great!”
936yt, 4 weeks ago | Read review
“We had a "city view room", which was really only a street view. We were on the 6th floor and it was very quiet.”
PandAGreensburgPA, Feb 22, 2017 | Read review
“We didn't worry about having a great view from our room because we enjoyed going up to the rooftop deck.”
43slb, Jan 31, 2017 | Read review
“Rooms viewing the main street have the only "views".”
67michellel, Jan 9, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question