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Orchard Garden Hotel

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Orchard Garden Hotel
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1,316 Reviews from our TripAdvisor Community

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Showing 1,199: English reviews
Pittsburgh, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I'd been nervous about booking in San Fran given my lack of familiarity with the city and the high prices, but this hotel was a gem! Wonderful value in a super convenient location. Staff could not have been more friendly and helpful. The hotel was beautifully maintained. A wonderful home base for our first trip to the city. Hop on... More 

Helpful?
Thank Sara K
Berkeley, California
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Tiffany and Andrew, they were the best. They were able to answer all my questions and made me feel like I was at home. I've stayed at many hotels and Tiffany and Andrew really pulled through for me to made me enjoy my experience at the orchard garden. Room 202.

Helpful?
Thank plauj22
Collins C, Owner at Orchard Garden Hotel, responded to this review

It's a joy to hear back from our guests, so thank you for taking the time! I'll be sure to let Tiffany and Andrew know that their attentiveness was one of the reasons that you felt so at home with us. Thank you again, and I hope we'll see you on your next trip to San Francisco! Stay well, Collins... More 

Dublin, Ireland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Orchard Garden was a great choice . A lovely clean and compact hotel within walking distance of shopping , restaurants , and tourist attractions. The staff were excellent and very welcoming from Matt & Broc on the door to Thai on reception . Nothing was too much trouble .

Helpful?
Thank Jim C
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm thrilled that you enjoyed your stay with us so much, Jim! I'll be sure to let Matt, Broc, and Thai know how much you appreciated their work. It's a joy getting to hear from our guests, so thank you for spreading the kind word. I hope we'll get to see you again on your next visit to San Francisco!... More 

Salt Lake City, Utah
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a nice stay at the Orchard Garden while on a business trip recently. Much to my surprise, despite being in downtown San Francisco, it is remarkably quiet (a rare gem!); I didn't hear street noise at all during my stay. I also didn't hear much from others in the hotel either (score!). The bed was comfortable too! My... More 

Helpful?
Thank simpletraveler401
Collins C, Owner at Orchard Garden Hotel, responded to this review

It's wonderful to read this -- I'm so pleased that you enjoyed your stay with us! After a long day of traveling and working, it's so important to return to a quiet and comfortable room. Whether you're coming back for a business trip or for a vacation, we'd love to see you again on your next trip to San Francisco!... More 

London
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a gem of a hotel situated downtown next to Chinatown The rooms are not the biggest but very comfortable with a lovely bathroom The thing that makes this hotel special is the staff. The doorman greats you with a smile and the receptionist is just as friendly and helpful. The cleaners and restaurant staff are also first class... More 

Helpful?
1 Thank Stephen67London
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'll be sure to pass along your compliments to our staff -- I know how much this will mean to them. It's wonderful to hear that you and your whole family felt comfortable in your rooms and started your mornings with great breakfasts from our restaurant. Looking forward to welcoming you all back on your next trip to San Francisco!... More 

Perth, Australia
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent 3 nights at the Orchard Hotel on Bush Street, San Francisco. It was an oasis away from the noise and clammed of people and cable cars, yet brilliantly placed for ease of getting to everything we wanted to see. Rooms were very nice indeed, lovely bathroom and very comfy beds. Staff were excellent, very friendly and welcoming, especially... More 

Helpful?
Thank Bella R
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm over the moon reading this, Bella! There's nothing better than coming back from a day of sight seeing to a comfortable, quiet oasis. We strive to bring our customers the greatest experience possible, so I'll be sure to pass along your compliments to Andrew and Joe -- I know how much they'll appreciate it! Safe travels home, and I... More 

Adelaide, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean and comfortable hotel. Room was excellent with a huge bathroom, fridge and super comfy bed with high quality linen. We heard no noise whatsoever the whole time we were there. Friendly reception staff. Close to Chinatown and financial district. Breakfast was a little disappointing but we found a great little diner (Roxanne's) further down the street which served... More 

Helpful?
Thank OzTravellers107
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm so pleased that everything from the comfy bed to the low noise level was to your liking. We're always trying to improve to make a better experience for our customers, so I'll speak with my staff about our breakfast offerings. That being said, I'm glad that you found a place to eat close by. Looking forward to welcoming you... More 

Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here after looking around plus on the recommendation of a family member. This is not a five-star hotel. All the basics: bed, bath, cleanliness, etc. are fine. It's fine as a base for tourists. Just don't expect any room service or anything like that.

Helpful?
Thank userid42
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm so pleased that you finally decided upon our hotel! We do indeed have all the basics. However, in order to keep our rooms affordable given our location, we do not have room service. That being said, we think it's still quite a comfortable stay, and I'm glad you agree. Looking forward to welcoming you back on your next trip... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

First have to mention the amazing service from the lady at the front desk! I don't remember her name but she was extremely welcoming and helpful when we arrived. The room was stunning and very spacious. If you have a car and need to park nearby there's a multistorey car park just up the road which only cost us $11... More 

Helpful?
Thank Amy C
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'll be sure to pass along your compliments to our staff, Amy -- I know how much they'll appreciate that they could make your stay that much better! I'm so pleased that you enjoyed your room and found some excellent parking. Hope to see you again on your next trip to San Francisco! Stay well, Collins C., Front Office Manager More 

Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

+ all the doormen/conciërges are wonderfull. We especially liked Brock. Thanks for all your help Brock! + spacious rooms + wonderfull location - between Chinatown and the financial district + Valetparkingservice (although expensive @56 dollars per day) - breakfast not included - no lounge or hanging around area - we found stuff from the previous guests in our room: necklace,... More 

Helpful?
Thank Rachel N
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'll be sure to let Brock know how much you appreciated his work, Rachel! That being said, I apologize that there were a few items left in your room, as we take great pride in leaving our rooms spotless for future guests. We do in fact have a lounge and breakfast available, so I'm sorry if that wasn't made clearer.... More 

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Staying in Chinatown

Neighborhood Profile
Chinatown
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighborhood decorated with colorful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighborhood.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Established in 2006, The Orchard Garden Hotel is one of California's first and foremost eco-friendly hotels. Mixing state-of-the-art amenities with a dedication to protecting the environment, we invite you relax in utmost comfort with us! Built to the national standards of green building developed by the U.S. Green Building Council, The Orchard Garden Hotel is LEED certified, Green Seal Certified, and has earned Trip Advisor's Certificate of Excellence award and gold level for Green Leaders. In addition striving for a 100% non-smoking environment, the hotel is also California's debut of a guest room key card energy control system, which reduces an overall of 20% energy consumption. The Huang Family is committed to maintaining an environmentally friendly and non-toxic environment, as well as a chic and convenient experience. Nestled in the heart of San Francisco, The Orchard Garden Hotel is located near the Financial District, Union Square shops, and many museums and attractions. Whether you are at our Roots restaurant eating locally sourced foods or relaxing on our rooftop garden, you will be at ease with us. We invite you to experience a "Tradition of Excellence" at the Orchard Garden Hotel! ... more   less 

Additional Information about Orchard Garden Hotel

Address: 466 Bush St, San Francisco, CA 94108-3731
Location: United States > California > San Francisco > Chinatown
Price Range: $236 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orchard Garden Hotel 4*
Number of rooms: 86
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Also Known As:
Orchard Garden San Francisco
Hotel Orchard Garden
Hotel Style:
#11 Luxury Hotel in San Francisco
#16 Romantic Hotel in San Francisco
#21 Family Hotel in San Francisco
#43 Business Hotel in San Francisco
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