Hotel Adagio, Autograph Collection

Hotel Adagio, Autograph Collection

Traveler (357)
Room & Suite (76)
Hotel Adagio, Autograph Collection
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.0
#73 of 234 hotels in San Francisco
Location
4.3
Cleanliness
4.5
Service
4.4
Value
4.1
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Trendy
Boutique
Languages Spoken
English
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Paid wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Iron
Private bathrooms
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Hotel links
Special Offer:Earn points toward free nights.

Location

550 Geary Street, San Francisco, CA 94102
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
San Francisco Intl Airport
11.6 mi
See all flights
Metropolitan Oakland Intl Airport
11.4 mi
See all flights
Powell St
7 minBART
1,936Review27Q+A100Room tips
Traveler rating
  • 792
  • 760
  • 247
  • 75
  • 62
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Angie S wrote a review Sep 2022
Roseville, California3 contributions1 helpful vote
5.0 of 5 bubbles
Dear Mr. Hutton.

My husband and I just had an "above and beyond" experience at the Hotel Adagio in San Francisco, CA. We checked in on Monday, September 5, 2022, and checked out Thursday, September 8th. Upon our arrival, we were concerned about the noise we would possibly hear from the street. We understood that nothing could be done about the location, but your "above and beyond" customer service representative, we believe her name is Christy, upgraded our room. The room and the noise level, no noise whatsever, was perfect.

Over the course of the days, Monday, Tuesday and Wednesday, we went to several stores, both grocery stores and pharmacies, in order to purchase distilled water. Distilled water is a medical necessity for those of us who use C-PAP sleep machines. (Might I suggest that all hotels have two or three gallons of distilled water for guests who can't travel with it. I wouldn't mind the extra charge.) Your amazing "above and beyond" customer service representative, Kristine Halton, offered several suggestions concerning where we might find it. When we were unsuccessful, she took it upon herself and during her off-duty hours, went and purchased the distilled water and brought it to us Wednesday evening. She refused to let us reimburse her for her extraordinary efforts. We do not have words that would adequately express our appreciation.

Secondarily, the hotel itself, is nicely upgraded, perfectly centrally located and the fact that we can get our rooms cleaned each day, as we could "pre-Covid", was a pleasant surprise.

We will definitely recommend this hotel to anyone we know who is planning a trip to San Francisco. Thank you so much for your wonderful staff.

Angie and Al Scott
Read more
Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Troy Gauthreaux, Guest Services / Front Office at Hotel Adagio, Autograph Collection
Responded Sep 15, 2022
Dear Mr. & Mrs. Scott, Thank you so much for the wonderful feedback you gave about your recent stay. We are really blessed at the Hotel Adagio to have staff members that love taking care of our guests. Kristine, only with us for a few weeks and Kristin with us for several years both understand service and how rewarding it can be. I was so happy reading about all they did to ensure your comfort and showing us once again why we value them so much. Thank you again for staying with us and we hope to you see you again in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ModerationForMe wrote a review Apr 2021
Charleston, South Carolina492 contributions205 helpful votes
4.0 of 5 bubbles
One advantage of a hotel built in 1929 is that it's roomier than most modern hotels would be. Our room had a fair amount of space to move around, and included a comfortable sofa chair, and a padded desk chair as well.

The room did not have a fridge nor a microwave, but that wasn't really an issue for us.

The staff was polite and helpful. The elevators were super efficient (maybe because the hotel wasn't too full).

The area around the hotel was OK, especially to the north and east. The south side is the tenderloin, which if nothing else reminds us how much we have in life compared to those who don't.

We didn't have a car the first day but traveled easily by bus. I did notice rental car locations a couple of blocks away, so we took advantage of that and rented a car after checkout instead of leaving baggage at the hotel. We were able to explore and drop the car at the airport for less than we paid to get from the airport in the first place.
Read more
Date of stay: April 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLandingParty wrote a review Jan 2020
Toronto, Canada32 contributions24 helpful votes
5.0 of 5 bubbles
I think I have spent more nights in this hotel, than anywhere else in the world outside of my bed at home. And for a reason. It's a beautiful hotel that's well kept, with great staff, choice of rooms, and location in San Francisco. And it always seems to have extremely competitive pricing. I think it's one of those hotels, where because it doesn't have amenities like a concierge lounge, or more than one small but excellent breakfast restaurant, they price it lower than some of the other fancy boutique hotels in the area. But I never feel like I'm missing anything. The facilities, including the gym are fantastic. And the hotel offers 7-day laundry service.

The rooms are beautiful, with a unique but classy, modern style. The bathrooms are quite nice, a step up from your typical business travel hotel. Lots of plugs and outlets, a large TV, etc.

The staff are always excellent (hey Etevise!) and it probably shows in the fact that many of them have been here for a number of years. I've never had an issue with the staff, and of course in all the time I've spent here at the hotel when I have had concerns, issues, and even once a missing car, the staff bent over backwards to resolve them.

As for location, it's tenderloin adjacent, but don't worry about that too much. The area is actually quite interesting with a number of great bars and restaurants, and just a couple blocks eastward you're in union square. Go to PCH, Bourbon and Branch, Liholiho, and Kin Khao, to name a few.
Read more
Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JayHi96 wrote a review Mar 2023
Balmain, Australia690 contributions298 helpful votes
5.0 of 5 bubbles
I booked at Hotel Adagio, as I was looking for a new option in the Marriott family that was reasonably close to Salesforce Tower and boy was I pleasantly surprised. The hotel itself is an older building building that has been refurbished, but maintains some of it's old charm. You get old school elevators and slide windows, but the space feels warm and inviting. The rooms are on the small side, but well appointed, with large TV and big comfy beds. My room was very quiet for a hotel quite close to Union Square.

The staff at the hotel were very friendly and delivered my many packages to my room with a smile and the reception was always welcoming, greeting me by name and offering me some water.

I'll definitely be back!
Read more
Date of stay: March 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sunnychristine wrote a review Apr 2021
Saint Louis, Missouri12 contributions8 helpful votes
4.0 of 5 bubbles
California is gradually reopening and navigating this environment must be very difficult for hotels.
The team at The Adagio bent over backwards to maintain safety protocols but still managed to be friendly and accommodating.
Joanne at the front desk was especially helpful and nice.
Read more
Date of stay: April 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris L wrote a review Aug 2022
Sheboygan, Wisconsin2 contributions
5.0 of 5 bubbles
We spent six nights here for a family reunion/birthday celebration. Although some renovations were being done off the lobby, the hotel was very quiet and pleasant. Kelvin checked us in and gave us a room on the 15th floor so it would be away from the construction. Our room was large, quiet, and well appointed, The location of the hotel was great - two blocks from Union Square, and the Geary Avenue bus stop was right outside the door,
Read more
Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Troy Gauthreaux, Guest Services / Front Office at Hotel Adagio, Autograph Collection
Responded Aug 9, 2022
Hello and thank you for your kind words. We appreciate this feedback and are so happy that you enjoyed your time with us. I am also very happy that Kelvin was so accommodating and made sure you were comfortable away from any renovation noise. We hope to see you again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Contenders wrote a review Dec 2022
Keystone, South Dakota163 contributions86 helpful votes
5.0 of 5 bubbles
Excellent stay. Check in for Gold Elite included bottles of water and champagne. A welcomed surprise. The ability to request specific pillows and towels before check in on the Bonvoy app and to have those items in the room at check in was appreciated.
Larger king room with sleeper sofa was perfect for 2 adults and 1 teenager. Room really was large especially for SF.
Would happily stay here time and time again.
Read more
Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Troy Gauthreaux, Guest Services / Front Office at Hotel Adagio, Autograph Collection
Responded Jan 5, 2023
Thank you for your feedback and it was so nice to hear the details of what made your stay with us "the perfect spot". I will definitely be passing your feedback on to the entire team and we are so happy that you enjoyed your stay.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laurie C wrote a review May 2022
3 contributions3 helpful votes
2.0 of 5 bubbles
Wasn’t informed until check-in that the fitness center and restaurant would be closed and that there would be no water for a period the next day. I definitely would have appreciated an earlier heads up so I could have found work out alternatives or left all the workout gear at home! Also no heads up until entering the lobby that there is ongoing renovation.

The room was apparently renovated in recent years, but the carpet feels and smells decades old, the hallways are narrow, dark, and scary, and they definitely skimped during the reno on basics like light switch covers (which are yellowed/browned from age), toilet (also yellowing). It seems like upkeep isn’t a priority either as the towels and robe are old, worn, and pilled, the yellowed mattress is visible through the thin and worn sheets, and the windows are super dirty.

I realize all autograph collection hotels are different but the quality of this hotel doesn’t come close to other autograph collections I’ve stayed at. For the price I paid ($$$), I expected much much better.
Read more
Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from flordeliz torres, Guest Services / Front Office at Hotel Adagio, Autograph Collection
Responded May 15, 2022
Hello Lauriec469, We recognize your time is valuable and appreciate the feedback you have provided. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. Since you last booked our hotel, we have added information about the renovation of our property. Our guests will now know of the improvements and call us directly if they have questions about the renovation. I am also sorry that you had such a bad experience while walking in San Francisco while going to work, San Francisco is such a beautiful city, and part of it needs more improvements. The Major and the city of San Francisco are working hard to address the homeless and mental issues plaguing the street of San Francisco. To better uphold our commitment to delivering exceptional service to every guest, I have shared your feedback with the hotel leadership team. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JohnAtlanta wrote a review May 2021
San Francisco, California16 contributions33 helpful votes
5.0 of 5 bubbles
The hotel just recently reopened after a closure due to the pandemic. Some of the facilities, understandably, such as the bar were not quite open yet. However, that did not detract from the quality of my stay. The front desk staff were so welcoming and expressed their apprecation for our visit. The rooms did not have coffeemakers which was fine since they offered fresh brewed delicious coffee every morning graciously served by the front desk staff. I found the historic architectural elements of the hotel to be fascinating. This hotel certainly has personality. The rooms were super clean and comfortable with a sophisticated upscale decor. I would definitely stay here again when visiting San Francisco.
Read more
Date of stay: May 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EJ Varela, General Manager at Hotel Adagio, Autograph Collection
Responded Mar 31, 2022
Thank you for your feedback! We are very pleased to know we exceeded your service and cleanliness expectations. We are always excited to hear about great experiences with us at Hotel Adagio. We look forward to welcome you back next time you visit San Francisco! Best Regards, EJ Varela, General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KD O wrote a review Jul 2021
39 contributions13 helpful votes
1.0 of 5 bubbles
Too many problems to list so I will start with the worst and move on from there.

First, I requested a down-free room, didn't get it, tried to get it fixed and they couldn't fix it until the next morning. This caused an asthma attack. They would make no allowances or adjust for the problems, stating they couldn't resolve problems because I had booked through AARP Expedia.

They overcharged me by over $300 and it took a long time to resolve that.

Mildew between tiles in bathroom and things not dusted in bedroom (I am talking a layer of dust on the outset.

I would not recomment this hotel
Read more
Date of stay: July 2021
3.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: I don't think there is a good room in this hotel, not if you need down-free.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glads1951 asked a question Jul 2019
Warrington, United Kingdom35 contributions38 helpful votes
Ive seen a couple of comments about paying daily for WiFi. Is that still the case? What is the cost?
Answer from Troy G
We do charge $9.95 per day but if you are a Bonvoy member or join Bonvoy the fees are waived.
19Charlie57 asked a question Jun 2019
Chester, United Kingdom7 contributions11 helpful votes
How far from airport
Answer from SteveLikes_3_Stars
Seattle, Washington101 contributions65 helpful votes
It's downtown, a couple of blocks west of Union Square. It's maybe 5 blocks from the Powell Street BART Station. The walk is slightly uphill but not bad... it's very much on the lower part of the hill and before the walk becomes extremely steep.
Answer from Doug M
Boston, Massachusetts18 contributions3 helpful votes
Not aware of a rooftop bar. The lobby bar was very contemporary in style, but we did not patronize it (due to our time constraints).
Debi W wrote a tip Jul 2023
1 contribution
5.0 of 5 bubbles
"You definitely want to stay here!!"
Read full review
tingleboi wrote a tip Jul 2023
Los Angeles, California1,193 contribution382 helpful votes
5.0 of 5 bubbles
"Some homeless people around the area. Just avoid them as they aren’t gonna harm you."
Read full review
Kelly Colwell wrote a tip Jul 2023
5 contributions
5.0 of 5 bubbles
"Don't miss the complimentary champagne and freshly baked cookies! Yum!"
Read full review
bernardo m wrote a tip Jun 2023
Savannah, Georgia98 contributions41 helpful votes
5.0 of 5 bubbles
"don't skip the free breakfast, it is actually not bad at all! Take advantage of the staff's knowledge of the city....they know their stuff!"
Read full review
Nicholas N wrote a tip May 2023
5 contributions2 helpful votes
5.0 of 5 bubbles
"I recommend the Samuel Suite for a special occasion."
Read full review
Not the right property for you?
There are more places to choose from in the San Francisco area.
PRICE RANGE
$189 - $279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
adagio san francisco, hotel adagio san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Lower Nob Hill
NUMBER OF ROOMS
171
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL ADAGIO, AUTOGRAPH COLLECTION - Updated 2024

Frequently Asked Questions about Hotel Adagio, Autograph Collection
Which popular attractions are close to Hotel Adagio, Autograph Collection?
Nearby attractions include San Francisco Magic Theater at the Marrakech (0.09 miles), San Francisco Urban Adventures (0.3 miles), and San Francisco Playhouse (0.2 miles).
What are some of the property amenities at Hotel Adagio, Autograph Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hotel Adagio, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Adagio, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Adagio, Autograph Collection?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hotel Adagio, Autograph Collection?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Fino Bar & Ristorante.
Are there opportunities to exercise at Hotel Adagio, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Is Hotel Adagio, Autograph Collection located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at Hotel Adagio, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Adagio, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Adagio, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
All San Francisco HotelsSan Francisco Hotel DealsLast Minute Hotels in San FranciscoHotels near Hotel Adagio, Autograph Collection
Things to DoRestaurantsFlightsTravel StoriesCruisesRental Cars