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Hotel Metropolis

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Traveler (212)
Room & Suite (87)
Dining (1)
Overview
25 Mason St, San Francisco, CA 94102-2805 See on map
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Multilingual Staff
Wheelchair access
Breakfast included
Pool
3.5 Star accommodation
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Rooms
Oct 7Oct 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (877)
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Traveler rating
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LanguageEnglish
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All reviewsfarmer brownsmarket streetpowell stationthe hotel is cleanfree internetvalet parkingbartprintercarscableconventionsfo
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1 - 5 of 593 reviews
Reviewed 3 days ago

Hotel is central and charming (building from late 19th century - bathrooms from 40ies - 50ies). service was very good. room was located to the back of hotel, so quiet. bathroom old but still in appropriate condition. bathroom was cleaned every day but not to...More

Review collected in partnership with this hotel
Thank mischo
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded yesterday

Thank you for your recent stay and also thank you for the rating you gave our hotel. Your feedback will be shared with the team to serve recognition and encouragement as we strive to continuously improve our guest experience. Hope to welcome you back soon!...More

Reviewed 4 days ago

This hotel is very dated and shabby in places, stayed there for 3 nights, there are a lot of homeless people around. Single glazed windows so a lot of noise from the street. No air conditioning, no fridge, very thin walls between rooms no safe....More

Thank Pamelagay
Reviewed 4 days ago via mobile

The area outside hotel is not the best, and I didn't feel safe on the street. Chose it for proximity to Warfield Theatre. But hotel is nice with friendly staff. Bed comfortable. There is some noise from other rooms, building is old.More

Thank elu22222
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded 4 days ago

Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve recognition and encouragement as we strive to continuously improve our guest experience. Thank you again; we hope your next visit will be even...More

Reviewed 4 days ago

Stayed for 3 nights as part of a wider US visit including Las Vegas & NYC. Room was smallest of the 3 hotels (double room, 1 bed) - bed was practically against the wall, and no space for suitcases, but staff were helpful. It was...More

Review collected in partnership with this hotel
Thank naomi1970
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded 4 days ago

Naomi1970, we are very sorry to learn that we did not meet your expectations on the room type, please contact our Reservations or myself directly for your next reservation so we can work on the room type options we have. Hope this will help you...More

Reviewed 6 days ago

This was a great hotel. Great staff and it felt safe despite being in the middle of the city. There were quite a few homeless but they were friendly enough not to bother us. Rooms are small, and the pillows were a bit hard. It...More

Review collected in partnership with this hotel
Thank Nicholas B
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded 4 days ago

Thank you Nicolas for taking the time to share you experience at our hotel! Your comments will be shared with all of our staff so we all know we are accomplishing our goal which is to provide service to every guest stay with us. Again,...More

View more reviews
About
Description
Hotel Metropolis embodies the quintessential urban hotel experience and offers a unique perspective on the grit and beauty of city life. This non-smoking boutique hotel features 105-rooms among ten stories of ...More a historical building located in the heart of downtown San Francisco.The convenient location provides quick access to many of San Francisco's top attractions and destinations. The hotel is located just one-block from Westfield San Francisco Shopping Centre and Cable Cars that will take you to Fisherman's Wharf and Pier 39. Three blocks away are Union Square and Moscone Convention Center. The Hotel Metropolis is well suited for vacationers, families, convention goers and business travelers alike. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
GreenPartner
GreenPartner
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Room types
Non-Smoking Rooms
Number of rooms
105
Price range
$118 - $1,060 (Based on Average Rates for a Standard Room)
Also Known As
Metropolis Hotel San Francisco
,
Metropolis San Francisco
Location
United States > California > San Francisco > Union Square
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Room types
Non-Smoking Rooms
Number of rooms
105
Price range
$118 - $1,060 (Based on Average Rates for a Standard Room)
Also Known As
Metropolis Hotel San Francisco
,
Metropolis San Francisco
Location
United States > California > San Francisco > Union Square
Photos
Traveler (212)
Room & Suite (87)
Dining (1)
Business Center & Event Rooms (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theaters in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
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Questions & Answers
Ask a question
Rajat M
May 21, 2018|
AnswerShow all 2 answers
Response from Rebecca D | Reviewed this property |
You can take the BART train directly from SFO airport to the Fifth and Market station, which is about one block from the hotel corner.
2
Votes
Simone C
July 18, 2017|
AnswerShow all 3 answers
Response from Sam A | Reviewed this property |
Short answer is Yes. If you pay by CC, they only hold the money.
1
Vote
Room Tips
"Choose a high floor toward the rear to avoid street noise"
Read review
"Rooms on 10th floor may be bad choice. Mine was small, lacked bathroom ventilation, heating and more"
Read review
"Don't stay in 308."
Read review
"High off street probably best."
Read review
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