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Hotel Metropolis

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Traveler (218)
Room & Suite (93)
Dining (1)
Overview
25 Mason St, San Francisco, CA 94102-2805 See on map
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Multilingual Staff
Wheelchair access
Breakfast included
Pool
3.5 Star accommodation
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Rooms
Nov 4Nov 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (894)
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LanguageEnglish
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All reviews farmer browns market street powell station the hotel is clean free internet valet parking bart printer cars cable convention sfo
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1 - 5 of 609 reviews
Reviewed 4 days ago via mobile

Great location besides the fact it’s in Tenderloin which is the rougher part of San Fran! Close walk to trains/hop on hop off tours through San Fran. The hotel room we were in didn’t have air conditioning or heating which wasn’t a big issue because...More

Thank Katelyn W
Reviewed 1 week ago

the hotel is cheap and in decent location when looking to stay in union square. You are surrounded by drug abuse and rough images next door to the hotel. some rooms are small and no AC throughout hotel

Review collected in partnership with this hotel
Thank 459patrick
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded 4 days ago

Thank Patrick for your recent stay and taking the time to write your comments. Luis M

Reviewed 1 week ago

Where do you start, room had no Wifi connectivity (3rd floor). Complained on a daily basis to hear it was being looked into, but nothing happened in the 5 day stay ! Room was out dated with no working air conditioning/heating system, Only a small...More

Review collected in partnership with this hotel
Thank The_Captain_12
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded 4 days ago

We want all our guests to have a fantastic stay. In your case, I am very sorry to hear we were not successful in accomplishing our goal of total guest satisfaction. I am working with the perspective departments to improve the ways we understand and...More

Reviewed 1 week ago

Tiny room, needed deep cleaning, new furniture and at least a fan for air circulation. It was extremely loud at night from people in the street. The beds are old an very small. The luggage storage was handy but it's stored right in the front...More

Review collected in partnership with this hotel
Thank KTBassett
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded 4 days ago

Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve recognition and encouragement as we strive to continuously improve our guest experience. Thank you again; we hope your next visit will be even...More

Reviewed 2 weeks ago via mobile

After reading previous reviews we were both a bit apprehensive about our location and safety, but as we knew it was only a base to sleep and shower we decided to form our own opinion. After staying here for 3 nights we are glad we...More

Thank snoopy445
Response from HaiyiHotelsSF, General Manager at Hotel MetropolisResponded 1 week ago

Thank you, We are so glad you read our reviews before hand and you decided to give us a chance and we are glad to hear that you had a great experience during your stay and now you can share it with all TripAdvisor readers....More

View more reviews
About
Description
Hotel Metropolis embodies the quintessential urban hotel experience and offers a unique perspective on the grit and beauty of city life. This non-smoking boutique hotel features 105-rooms among ten stories of More a historical building located in the heart of downtown San Francisco.The convenient location provides quick access to many of San Francisco's top attractions and destinations. The hotel is located just one-block from Westfield San Francisco Shopping Centre and Cable Cars that will take you to Fisherman's Wharf and Pier 39. Three blocks away are Union Square and Moscone Convention Center. The Hotel Metropolis is well suited for vacationers, families, convention goers and business travelers alike. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
GreenPartner
GreenPartner
Room types
Non-Smoking Rooms, Smoking rooms available
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
105
Price range
$115 - $1,009 (Based on Average Rates for a Standard Room)
Also Known As
Metropolis Hotel San Francisco
,
Metropolis San Francisco
Location
United States > California > San Francisco > Union Square
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
105
Price range
$115 - $1,009 (Based on Average Rates for a Standard Room)
Also Known As
Metropolis Hotel San Francisco
,
Metropolis San Francisco
Location
United States > California > San Francisco > Union Square
Photos
Traveler (218)
Room & Suite (93)
Dining (1)
Business Center & Event Rooms (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theaters in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
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Nearby AttractionsSee all 1,890 nearby attractions
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Questions & Answers
Ask a question
Rajat M
May 21, 2018|
AnswerShow all 2 answers
Response from Rebecca D | Reviewed this property |
You can take the BART train directly from SFO airport to the Fifth and Market station, which is about one block from the hotel corner.
2
Votes
Simone C
July 18, 2017|
AnswerShow all 3 answers
Response from Sam A | Reviewed this property |
Short answer is Yes. If you pay by CC, they only hold the money.
1
Vote
Room Tips
"Choose a high floor toward the rear to avoid street noise"
aladd0417
Jun 29, 2018
Read review
"Rooms on 10th floor may be bad choice. Mine was small, lacked bathroom ventilation, heating and more"
cpseton
May 21, 2018
Read review
"Don't stay in 308."
jetsetToronto
May 16, 2018
Read review
"High off street probably best."
rebeccad666
May 1, 2018
Read review
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