We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard San Francisco Downtown

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Courtyard San Francisco Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

940 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 860: English reviews
Washington DC, District of Columbia
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

It used to be the case that you could count on San Francisco Marriott properties providing a consistent high level of customer service this does not appear to be the current condition. From first arrival throughout my stay the level of thoughtful customer service was sadly lacking at this property. Staff people at the front desk seemed particularly disinterested in... More 

Helpful?
Thank tedhart
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for your stay at the Courtyard San Francisco Downtown and for taking the time to share your feedback. Although we are sorry you had issues with our associates, we are glad Voss turned your experience into a positive one by his exceptional service. We can't wait to share your compliments with him. We understand that every detail matters... More 

Arkadelphia AR USA
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Modern and clean with all the amenities one would expect from a Marriott. The staff was as friendly and helpful as any that I have encountered anywhere. Check-in was easy and checking out consisted of simply dropping the key cards on the front desk. The room was large and climate control excellent. My only complaint is that there was no... More 

Helpful?
Thank JackArkadelphiaARUSA
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

Thanks for sharing your recent experience with other travelers. We are so happy to​ read you had a great night's rest, and that our amenities and service were to your satisfaction. It was a pleasure to have you as our guest, and we hope to see you and your family again soon at the Courtyard San Francisco Downtown. Best regards,... More 

Visalia, California
1 review
5 of 5 stars Reviewed 1 week ago

A friend and I stayed here to attend a few Giants games this summer. The location is walking distance to AT&T park, which makes it our go-to hotel when coming up to watch a game. After the royal treatment we received, we'll definitely be back! The parking attendants were fabulous! Ben and Jose took excellent care of us. They brought... More 

Helpful?
Thank travelindar2016
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

We're delighted that you stayed at the Courtyard San Francisco Downtown and appreciate your amazing feedback. Our associates are committed to delivering an exceptional experience for each guest and they love being recognized for a job well done. I look forward to sharing your kind remarks with Ben and Jose. They will be so excited! Thanks for being our guest,... More 

Orange County, CA
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is only a few blocks from my office and is a great place overall. The breakfast was outstanding but the price is steep. I was attending a work function so it was not a problem since lunch was already provided for me. There is no concierge lounge that I found either. The room was much larger than expected... More 

Helpful?
Thank OCTravelGuy
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for taking the time to review your experience at the Courtyard San Francisco Downtown. We are pleased to read our location matched your needs perfectly and that you were impressed with your accommodations. We value your feedback and look forward to hosting you again whenever you are back in San Francisco. Best regards, Amy Arkbuckle General Manager More 

Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 2 days. Nice and clean. $65 per day to park rental car that we were not aware of. In Financial District in the City. Has a Starbucks coffee and pricey Resturant. Overall a great choice as other hotels in the city very pricey. Good locale that we were able to use our rental to get around.... More 

Helpful?
Thank PWN4371
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

Thanks for taking the time to review your recent visit to the Courtyard San Francisco Downtown. We are glad to know that your stay was pleasant, and you liked our location and the great value we offer. We hope to welcome you back again on your next visit to San Francisco. Best regards, Amy Arkbuckle General Manager More 

Houston, Texas
Level Contributor
66 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this particular property as we are Marriott Rewards members and the hotel is conveniently located a few blocks from AT&T Park where we were attending a concert. We did the mobile check-in routine which promised expedited handling upon arrival as well as a 1:00pm check-in time. When we arrived, the check-in lines were a zoo (it was Labor... More 

Helpful?
Thank TripTex
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for being a Marriott Reward member and for providing a review of your visit. We are glad to know you appreciated the convenient location but we apologize for your disappointing check-in experience. Your comments help us to identify areas of opportunity as we continue to improve our customer service focus. We sincerely hope you would consider staying with... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

For a Marriot it should be cleaner! Be sure that the room is clean before you get it in. We like Marriot but this hotel should give an attention to cleaning issue. In general, it's a good hotel, but should be better because of its name and location.

Helpful?
Thank Ricardo G
ManagerX1, General Manager at Courtyard San Francisco Downtown, responded to this review

Ricardo, thank you for staying with us and for taking the time to provide us with your feedback. Please accept our apologies for the housekeeping issues you encountered during you stay. We have inspection procedures in place to keep this from happening and we apologize for dropping the ball. Your comments will be shared with our team to make sure... More 

Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent on all counts...location, service, cleanliness and especially Susan at front desk who was outstanding. I highly recommend this hotel. You will feel valued and appreciated and the walk to the Park was enjoyable, safe and easy!

Helpful?
Thank pb1610
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

On behalf of my team, thank you for taking the time to post such wonderful feedback about the Courtyard San Francisco Downtown. We're so happy you had a great stay, and we appreciate you being our guest. I will share your gracious words with Susan as well. Thanks for recommending us, and we look forward to having you back the... More 

Austin, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything you could want for a business stay. It's within walking distance to BART and the Financial District with good restaurants close by and great city views if your room faces north. Sure it could use a remodel, but with a nice gym, clean rooms, and strong WiFi, I could really care less about outdated carpet. Overall excellent stay.

Helpful?
Thank Christian G
ManagerX1, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for taking the time to review your stay at the Courtyard San Francisco Downtown. We are so glad you had a wonderful visit with us and you were especially pleased with the location of our hotel and our facilities. We appreciate your business and hope that you are already planning another trip our way. Best regards, Amy Arkbuckle... More 

Wayne, New Jersey
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for a business meeting in downtown - a short walk away, so convenient. That's the only benefit for the price. Foyer smelled and was dirty. Staff acceptable but surprisingly ignorant of the area - among three of them no one could give directions to an address one block over (thank you Google Maps.) Headed to the room that... More 

Helpful?
Thank IndustryDoc
ManagerX1, General Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for your recent stay at our hotel. I am sorry that you were not totally satisfied with your visit. Your feedback is valuable as it helps us to refocus our efforts in the areas where we need to make improvements. I have alerted our head of housekeeping regarding the condition in which you found your guest room. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

367 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (151)
Viewed
View from Room (12)
Viewed
Room/Suite (59)
Viewed
Hotel & Grounds (31)
Viewed
Bathroom (9)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (2)
Viewed
Dining (1)
Viewed
Other (35)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (183)
Viewed
Amenities (18)
Viewed
King Room (87)
Viewed
Pool (14)
Viewed
Dining (16)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (14)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these San Francisco hotels
SoMa
InterContinental San Francisco
InterContinental San Francisco
#23 of 235 in San Francisco
4.5 of 5 stars 2,620 reviews
SoMa
San Francisco Marriott Marquis
San Francisco Marriott Marquis
#53 of 235 in San Francisco
4.0 of 5 stars 3,802 reviews
SoMa
W San Francisco
W San Francisco
#68 of 235 in San Francisco
4.0 of 5 stars 1,969 reviews
Show Prices
Show Prices
Show Prices
SoMa
Hampton Inn San Francisco Downtown / Convention Center
Hampton Inn San Francisco Downto...
#97 of 235 in San Francisco
3.5 of 5 stars 311 reviews
SoMa
Harbor Court Hotel
Harbor Court Hotel
#55 of 235 in San Francisco
4.0 of 5 stars 1,135 reviews
SoMa
Park Central Hotel San Francisco
Park Central Hotel San Francisco
#58 of 235 in San Francisco
4.0 of 5 stars 3,134 reviews
Show Prices
Show Prices
Show Prices

Staying in SoMa

Neighborhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Courtyard San Francisco Downtown

Address: 299 2nd St, San Francisco, CA 94105-3123
Location: United States > California > San Francisco > SoMa
Price Range: $194 - $704 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Francisco Downtown 3*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotwire, TripOnline SA, Odigeo, Orbitz, Hotels.com, Priceline and Travelocity so you can book your Courtyard San Francisco Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard San Francisco Downtown Hotel San Francisco
San Francisco Courtyard
San Francisco Marriott
Hotel Style:
#16 Spa Hotel in San Francisco
#45 Business Hotel in San Francisco
#68 Romantic Hotel in San Francisco
#72 Family Hotel in San Francisco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay