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Hotel Mark Twain

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Hotel Mark Twain
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841 Reviews from our TripAdvisor Community

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Showing 658: English reviews
Miami Beach, Florida
Level Contributor
9 reviews
4 of 5 stars Reviewed 3 days ago NEW

We were very comfortable here. The hotel is located close to Union Square. The neighborhood has many restaurants and shops. The staff was very pleasant and accommodating. Free breakfast was great. We loved the old charm of the hotel. Mark Twain was everywhere.

Helpful?
Thank Nina B
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is not very good. It's an old hotel. My shower was not working well. The rooms smell bad and the worst is the areas where the hotel is. Indeed, many drug dealers, house less... We park our car just in front of the hotel and we got the window broken. Don't park your car at the street. If... More 

Helpful?
Thank Muhammed U

Travelers are raving about these San Francisco hotels

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

One side of the block the the Mark Twain hotel is situated on is definitely not tourist friendly (look up Tenderloin). To the extent that the receptionist marked on a map for us where we shouldn't walk. The other is close to Union Square. There is a facility down the block which provides meals for the homeless which means there... More 

Helpful?
1 Thank hi_stephen
Venice, Florida
1 review
2 of 5 stars Reviewed 5 days ago NEW

I am writing in regard to a stay at the Hotel Mark Twain in room 803 the nights of June 28th and June 29th. I chose the Mark Twain because the location is good, and it had a three star or better rating on some of the Internet travel sites. The evening of our arrival there was no heat in... More 

Helpful?
Thank luvtravel16
Kunal K, Front Office Manager at Hotel Mark Twain, responded to this review

Greetings, We are sorry to hear that you couldn't even experience a 3 star hotel's service while you stayed with us. We certainly aim to achieve much more than that while matching the expectations of our guests. We have completed the remodel of the rooms and while a part of the lobby is closed off, the guests are not caused... More 

Metairie, Louisiana, United States
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I found a really good deal with this hotel, I just wish I would've known more about the location. It's close to Union Square, which has a lot of homeless. The hotel itself is next to community house, which offered some lovely late night yelling matches that were kind of funny, but not very conducive to a good night's sleep.... More 

Helpful?
Thank RachaelRS530
Kunal K, Front Office Manager at Hotel Mark Twain, responded to this review

Greetings Rachael, We really appreciate your candidness in sharing your feedback and it truly adds a perspective that we can relate to. I'm delighted to know that you found comfort in our accommodations and were able to get around town with ease. We look forward to your next visit and until then, happy travels! Sincerely, Kunal Khandwala Front Office Manager More 

Gulfport, Florida
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Took my niece to San Francisco for the weekend. First time in San Francisco for both of us. Check in process was quick and one seasoned front desk agent was very helpful with restaurant suggestions and map guidance. The other three we encountered needed a little more experience. Especially with transportation questions how to get around using the bus. The... More 

Helpful?
Thank tande08
Kunal K, Front Office Manager at Hotel Mark Twain, responded to this review

Greetings! We really appreciate all the feedback that you have shared about your experience while staying with us. We do expect all our amenities to function efficiently and will be correcting the issues that you faced in a prompt manner. I'm so glad that our room's size, amenities and service were to your satisfaction and we will continue to make... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This is a motel with a 2 stars at most. Extremely small bathroom, unconfortable. Crooked floors in entire room. someone screaming outside all night long, and in addition to that lobby is under construction with dust and noise.... Paid $140 for it as part of a good deal from hotwire. This was definetly not a good deal!

Helpful?
1 Thank Yuriy K
Kunal K, Front Office Manager at Hotel Mark Twain, responded to this review

Greetings Yuriy, We are so sorry to hear that your stay with us was not at all what you expected it to be. We believe that we offer real value for the quality of our accommodations and service but sometimes, that may not be perceived as such by some of our guests. We continue to make positive changes around the... More 

London, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My experience has been positive. The hotel is centrally located, minutes walk from Union Square. The staff is friendly. My room was generously spacious with coffee and tea being provided every morning. Breakfast is modest, however, should you want a more substantial meal, the choice of coffee shops and restaurants nearby is ample.

Helpful?
1 Thank Anna3762014
Karlene H, General Manager at Hotel Mark Twain, responded to this review

Thank you for your positive review, we are sincerely glad that you enjoyed your stay. We hope to welcome you back in the not too distant future. Karlene More 

Copenhagen, Denmark
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in the hotel for 7 nights for a conference I was attending. The best thing about the hotel is its location. It is conveniently located near Union square making it the nerve centre for shopping, dining, going to Embarcadero, Mission district, airport (just 30 min train ride away), practically anywhere useful. Although the rooms are pricey but the... More 

Helpful?
1 Thank bonii_vivek
Karlene H, General Manager at Hotel Mark Twain, responded to this review

Thank you so much for taking the time to write this thoughtful review. We are currently in the process of continuing with our improvements and the key card system and windows are on that list. We are glad that you enjoyed San Francisco and hope to welcome you back in the future. Karlene More 

Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is an older building which has been decorated to look shabby chic. The room is small but comfortable if you're not spending much time in it. There is no air conditioning - must keep a window open to get fresh air! I guess this is a common San Francisco hotel thing??? Had I known I would've booked a more... More 

Helpful?
1 Thank ahigdon3
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
3 1/2 Star Boutique hotel located steps from Union Square, 8 blocks to Moscone Center 4 blocks to BART, Cable Cars, Muni and Westfield Mall ... more   less 

Additional Information about Hotel Mark Twain

Address: 345 Taylor St, San Francisco, CA 94102-2004
Location: United States > California > San Francisco
Price Range: $199 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mark Twain 3.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Mark Twain Hotel
Mark Twain San Francisco
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