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HTL 587, An Ascend Hotel Collection Member

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587 Eddy St, San Francisco, CA 94109-8017
Lowest prices for your stay
AscendHotels
$99
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Free cancellation until 12/14/19
$99
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Nustay.com
$113
$95
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Travelocity$99
Lol.travel$113
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Traveler (53)
Room & Suite (47)
Business Center & Event Rooms (1)

About

Location
Cleanliness
Service
Value
HTL 587 is conveniently located at 587 Eddy Street in the heart of Downtown San Francisco. Our central location allows guests to easily access acclaimed gourmet restaurants, popular bars, Union Square, cable cars, and nightclubs, As well as major attractions like Fisherman’s Wharf, The Embarcadero, the Golden Gate Bridge, and Pier 39. Impeccably designed modern guest rooms deliver a blend of comfort, luxury, and urban style. HTL 587 brings urban style and modern architecture together in a newly remodeled boutique hotel. Take in our on-point metropolitan décor set in open common areas that invite social interaction, or sit back, have a drink in a quiet nook and people watch as the city activity surrounds you. Our guests can enjoy our on-site Vietnamese restaurant, Saigon Sandwich as well as additional complimentary amenities. HTL 587 also offers Valet Parking, Late check-out, and a convenience store, however; these additional amenities may incur additional fees.
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Property amenities
Free High Speed Internet (WiFi)
Free internet
Fitness Center with Gym / Workout Room
Horseback riding
Spa
Baggage storage
Concierge
24-hour front desk
Wifi
Internet
Massage
Convenience store
Non-smoking hotel
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Room features
Desk
Iron
Coffee / tea maker
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Filipino, Hindi

Location

Full view
100Great for walkers
Grade: 100 out of 100
180Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
97Reviews3Q+A11Room tips
Traveler rating
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Popular mentions
Once you get inside this hotel it is comfortable.The reception staff are very friendly and answered all our questions.Our room on the 3rd floor was quiet and clean. the bathroom was fine with fluffy white towels and products.The shower did need a bit of a tweak to get it to work though.Beds were mega comfortable. Breakfast was basic but adequate. So, the hotel is situated unfortunately where loads of homeless people congregate.I have to say that we walked down to Union Square and back several times and nobody bothered us at all.It was reassuring to see police cars parked at various junctions.We always came back to the hotel in daylight or if later in an Uber. Personally, I would stay at this hotel again as it was value for money in a very expensive SanFrancisco
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Response from GuestXperienceTeam, Guest Relations Manager at HTL 587, An Ascend Hotel Collection Member
Responded 4 weeks ago
Hi Lauren, We're happy that you found our hotel a suitable place to meet you needs, and that you enjoyed your clean, comfortable room. We are glad that our staff were their usual helpful selves, and trust that you had a good nights sleep. We are very pleased to hear that you appreciated the terrific value that we provide in San Francisco, and that the location of our property suited you. We hope that you will return to stay with us when you are next in the city. Thank you for taking the time to provide us with your feedback. Best Regards, Fernando Arizaga General Manager
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This hotel is in the middle of the most sketchy part of the whole city. Avoid at all costs. Lots of open drug use, used needles, screaming, shouting and sirens. The walk to the BART station is awful so you have to take taxis when arriving or leaving (at any time of day or night). Inside it’s alright. And breakfast is ok, hostel style. Staff OK but not particularly accommodating.
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Response from GuestXperienceTeam, Guest Relations Manager at HTL 587, An Ascend Hotel Collection Member
Responded Sep 16, 2019
Thank you very much for your review, we are always interested to understand our guest's perceptions of their stays with us. Whilst there is evidence of homelessness in this general area, this is visible throughout the city, and many of our guests enjoy our central location, and proximity to so many of the city's wonderful attractions. It is a shame that it didn't appeal to you more on this visit, but we are looking forward to the improvements that the city authorities are planning for the homeless people throughout the city. We hope that you will choose to stay with us again and experience these improvements when you return to the city. Best Regards, Fernando Arizaga General Manager
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I think this was the best staffed boutique hotel I've ever stayed in. Everyone was courteous, knowledgeable and extremely attentive. I was here for 5 days and received consistent service at every turn. If you are not familiar with this area (Tenderloin) it might be overwhelming or scary, but the hotel makes it incredibly clear that it is located in this area! I still don't understand why people are so outraged. Hotel 587 calls itself a "Tenderloin Hotel." It is the responsibility of us, as visitors, to know what area we are booking in! The hotel itself was spotless and nicely decorated with modern finishes. It had some thoughtful amenities like breakfast, coffee and an upscale vending machine with vegan and organic meal options. Again - What made this place so special was the staff - kind, courteous and each person went above and beyond to make my stay wonderful. For the price, convenience and hospitality - I can only give this hotel a glowing review!
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Response from GuestXperienceTeam, Guest Relations Manager at HTL 587, An Ascend Hotel Collection Member
Responded Sep 14, 2019
We are delighted that you enjoyed your visit to our hotel, and thank you for your gracious comments. We much appreciate the kind compliments, especially about the service you received during your visit. Thank you for taking the time to leave such a detailed, glowing review, we value you as our esteemed patron and look forward to seeing you again when you return to San Francisco. Best Regards, Fernando Arizaga General Manager
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I made a huge mistake by not checking a map before I booked this hotel. The site said that it was near Union Square (which is true), so I booked it for 2 nights. As I walked from the BART station to the hotel, my heart sank when I realized my mistake. It's surrounded by homeless people who can be very intimidating. As I walked to Union Square in the afternoon, a man got about 3 feet from me and threatened to slap me. This morning when I tried to get an Uber, the first driver cancelled and the second admitted that he was nervous about the call because he was worried that a homeless person had gotten hold of a cell phone and called Uber. The hotel itself has been tastefully remodeled and the staff is friendly, which is why I gave it 2 stars. The original elevator with a door and gate was off putting, as was the fact that the rooms are not air conditioned and the street noise is very loud with the windows open. I will admit that I was pleasantly surprised to see that the street is very well lit after dark, so I wasn't as nervous about taking an Uber back to my hotel on the second night. I'm very comfortable in urban settings, and I felt very unsafe at this hotel.
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Response from GuestXperienceTeam, Guest Relations Manager at HTL 587, An Ascend Hotel Collection Member
Responded Sep 9, 2019
Hi Amy Lou, Thank you kindly for choosing to stay with us recently; we very much appreciate it. We are very pleased to know that our property appealed to you, and that you found our staff to be friendly. We are sorry that the location of our property did not particularly appeal to you, but, despite the homelessness that is visible, it does offer many advantages as a base in this area, and, as you mention, it is very well-lit at night. There are plans to improve the plight of the homeless people in the city, and we look forward to the improvements that this will make to our neighborhood. We hope that you will consider staying with us again when you return to San Francisco to see these improvements for yourself, we would love to welcome you back. Best Regards, Fernando Arizaga General Manager
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I took a trip to San Francisco with my 75 year old mother. We are from Chicago and are used to living in a large city and seeing crime. Hotel itself was nice. Super cute vintage feel. The location is awful. No parking so we had to park about 5 blocks away and walk through a terrible area. Tents filled with homeless people. We saw people smoking crack, shooting heroin and people peeing on the side walk. People were selling drugs and chasing us. Do your research and stay in another neighborhood. It felt very unsafe. There is a police presence but something has to be done.
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Response from GuestXperienceTeam, Guest Relations Manager at HTL 587, An Ascend Hotel Collection Member
Responded Jul 15, 2019
Hi Aidan, We are very happy to know that our hotel appealed to you so much, and that you liked the vintage style of our property. We are situated in what is very much an up-and-coming part of the city, and one that the city authorities are spending time and money on improving. We hope that you might return at a future time to see these improvements, to enjoy our hotel, and enjoy all of the local amenities and attractions. Best Regards, Fernando Arizaga General Manager
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PRICE RANGE
$98 - $815 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Little Saigon
NUMBER OF ROOMS
48
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Frequently Asked Questions about HTL 587, An Ascend Hotel Collection Member
Which popular attractions are close to HTL 587, An Ascend Hotel Collection Member?
Nearby attractions include San Francisco City Hall (0.3 miles), Asian Art Museum (0.2 miles), and Ocean Beach (0.3 miles).
What are some of the property amenities at HTL 587, An Ascend Hotel Collection Member?
Some of the more popular amenities offered include free wifi, a fitness center, and a spa.
What are some restaurants close to HTL 587, An Ascend Hotel Collection Member?
Conveniently located restaurants include Brenda's French Soul Food, Bourbon and Branch, and Tommy's Joynt.
Are there opportunities to exercise at HTL 587, An Ascend Hotel Collection Member?
Yes, guests have access to a fitness center during their stay.
Is HTL 587, An Ascend Hotel Collection Member located near the city center?
Yes, it is 0.3 miles away from the center of San Francisco.
Which languages are spoken by the staff at HTL 587, An Ascend Hotel Collection Member?
The staff speaks multiple languages, including English, Spanish, Hindi, and Filipino.
Are there any historical sites close to HTL 587, An Ascend Hotel Collection Member?
Many travelers enjoy visiting Alcatraz Island (3.0 miles), Golden Gate Bridge (4.2 miles), and City Lights Booksellers (1.2 miles).
Is HTL 587, An Ascend Hotel Collection Member accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.