We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

San Francisco Marriott Union Square

Certificate of Excellence
GreenLeadersGold level
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
San Francisco Marriott Union Square
View Map
Add Photo Write a Review

1,528 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,309: English reviews
Austin, Texas
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 3 nights and the service was EXCELLENT! The service at the front desk at check-in was cheerful and very accomodating. "Malinda" was amazing! The breakfast in the hotel restaurant was VERY good too and "Jeff" and crew in the restaurant gave us top-notch service! Jeff was always checking on us and asked how our trip was, etc. He... More 

Helpful?
Thank cricket1994
Indianapolis, Indiana
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Marriott did not disappoint, always consistent. Check in was quick and easy, as was check out. No long lines. The hotel appeared well kept, seemed to be recently renovated as it was up to date and very clean, no signs of wear. All staff was exceptionally nice and helpful. No shuttle service though.

Helpful?
Thank mimimer3
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you for sharing your wonderful experience with us, it is always a delight to hear from our happy guests! Nothing pleases us more than knowing that you had a comfortable, relaxing stay here in the heart of Union Square and that our team treated you to exceptional, friendly service. Should your travels bring you back to San Francisco, we... More 

Hong Kong, China
Level Contributor
323 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here a few times and never disappointed. Friendly staff, clean rooms, comfy beds and a great location. Just a minute's walk from Union Square and you can also watch the trams whizzing by at the side of the hotel. They have a nice lobby lounge and restaurant too.

Helpful?
Thank SteveParryHK
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Nothing makes us happier than hearing from our delighted guests, Steve! We are so glad that you always enjoy an exceptional experience here with us in the heart of Union Square. It is wonderful to know that you had the chance to join us in our lobby lounge & bin480 as well. Should your travels bring you back to San... More 

Orange County, CA
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just got back from spending a weekend in San Francisco, staying at the Marriott Union Square. Another person in our party made our reservations and in looking at the website I had a few concerns. I need not worry as it is a great place to stay. First off, wonderful and friendly staff. The person who made the reservation listed... More 

Helpful?
Thank ArchieMYL
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Reading wonderful experiences such as yours truly brightens our day! We are so excited to know that our team provided you with friendly, exceptional service throughout your time here and that you enjoyed a truly relaxing, comfortable night of rest in our guest rooms. We appreciate your feedback regarding valet prices and the room design, as your valuable input allows... More 

Minneapolis, MN
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here in mid July, with our two teenage kids. The room was nice and clean. I liked their bath products, which had a great scent. The front desk staff had a bit of an attitude given a room issue, but they did accommodate our requested double room after some discussion. We enjoyed the nightly happy hour in the... More 

Helpful?
Thank Kimf
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

It is truly our pleasure to welcome you & your family to the heart of San Francisco. While we are thrilled that you enjoyed our comfortable, clean rooms, we are sorry to hear that you experienced less than satisfactory service from our front desk team. We strive to provide our guests with helpful, friendly service so we hope to assure... More 

Missouri
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Centrally located to most of the city. The staff were very helpful with directions for getting around the city, providing a list of nearby restaurants withing walking distance, and generally making us feel welcome with a group of 13. The continental breakfast had everything that you would expect. Kind of lucked into a room that slept 6 which is handing... More 

Helpful?
Thank Amy M
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you for taking time out of your day to share your brilliant experience with us, Amy. We are thrilled that our team provided you with helpful, welcoming service through your time here and that you also enjoyed our delicious, filling continental breakfast. Should your travels bring you back to San Francisco, it would be our pleasure to welcome you... More 

Franklin, North Carolina
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This Marriott is located centrally to everything. It is a beautiful property with a very polite staff who are more than knowledgable and helpful. The parking is a little pricey so we used public parking next door. You can reserve this garage at a reduced rate thru spothero.com. The hotel rooms are spacious and well appointed. Our room had a... More 

Helpful?
1 Thank Traveler5152
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

We are overjoyed to read your excellent experience with us in the heart of San Francisco! Nothing makes us happier than knowing that our team was not only efficient in assisting you, but that they were also courteous and friendly. It is truly exciting to know that you had time to take in the beauty city views from our guest... More 

toronto
Level Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a fantastic family vacation. We secured two rooms at the Marriott Union Square. It was a great location, close to Chinatown and Union Square. There was a Starbucks across the street and Walgreens diagonal to the hotel. The receptionist was very friendly and accommodating I believe his name was Jeff Hum, genuine and courteous. There was a... More 

Helpful?
Thank roadtripjunkie38
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you so much for your kind, thorough review, it was truly our pleasure to provide you & your family with an unforgettable stay in the heart of Union Square. Nothing brightens our day more than knowing that our team was exceptional in accommodating all your needs and we will be sure to share your compliments with them directly! It... More 

Denver, Colorado
Level Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night on a business trip. Pretty much a standard Marriott property with regards to service, room and quality. If you want a quieter, more sedate stay then keep away from the mega hotel, the Marriott Marquis about 5-7 blocks away. Pretty much within walking distance to all the Marquis offers but with half the sugar, meaning fewer... More 

Helpful?
Thank chigurhanton
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Nothing makes us happier than reading about your wonderful experience with us here in the heart of Union Square! We are glad that you thoroughly enjoyed our prime location in the city while still maintaining the quiet, comfortable quality you were looking for. Should your travels bring you back to San Francisco, we hope you will join us for a... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I loved the Marriott!!! The room was spacious, the bed was comfortable, the hotel staff were outstanding and the location was easy to get around. We were near some great restaurants, close to bus routes and shopping. I highly recommend it.

Helpful?
Thank Shirley C
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you so much for your kind remarks, Shirley! It is truly an honor to know that you were able to fully relax in our comfortable, cozy guest rooms and that our team provided you with exceptional service throughout your time here. We are so glad that you were able to explore all that San Francisco has to offer due... More 

Questions? Get answers from hotel staff and past guests. Ask a question

539 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (334)
Viewed
Hotel & Grounds (43)
Viewed
Bathroom (28)
Viewed
View from Room (46)
Viewed
Room/Suite (102)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (109)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (157)
Viewed
Amenities (12)
Viewed
City View Guest Room (94)
Viewed
Dining (18)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Business Center/Function Rooms (6)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (13)
Viewed
Dining (5)
Viewed
Bathroom (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travelers also viewed these San Francisco hotels
Union Square
JW Marriott San Francisco Union Square
Union Square
Grand Hyatt San Francisco
Grand Hyatt San Francisco
#30 of 233 in San Francisco
4.0 of 5 stars 3,733 reviews
SoMa
San Francisco Marriott Marquis
San Francisco Marriott Marquis
#53 of 233 in San Francisco
4.0 of 5 stars 3,655 reviews
Show Prices
Show Prices
Show Prices
Union Square
The Orchard Hotel
The Orchard Hotel
#12 of 233 in San Francisco
4.5 of 5 stars 2,489 reviews
Union Square
Taj Campton Place
Taj Campton Place
#11 of 233 in San Francisco
4.5 of 5 stars 837 reviews
Union Square
The Westin St. Francis San Francisco on Union Square
Show Prices
Show Prices
Show Prices

Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The San Francisco Marriott Union Square hotel offers a prime location with San Francisco's most vibrant address. Hop aboard a cable car or enjoy Union Square shopping just steps from the hotel. Also near popular Nob Hill and Chinatown, the San Francisco Marriott Union Square is an excellent choice for hosting meetings and events. ... more   less 

Additional Information about San Francisco Marriott Union Square

Address: 480 Sutter Street, San Francisco, CA 94108-3901 (Formerly Hotel 480)
Location: United States > California > San Francisco > Union Square
Price Range: $246 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Marriott Union Square 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Marriott, Hotwire, Agoda, Travelocity and Odigeo so you can book your San Francisco Marriott Union Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
San Francisco Marriott Union Square Hotel San Francisco
Marriott San Francisco
Crowne Plaza Union Square
Hotel Style:
#10 Green Hotel in San Francisco
#21 Luxury Hotel in San Francisco
#22 Business Hotel in San Francisco
#37 Family Hotel in San Francisco
#43 Romantic Hotel in San Francisco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay