Alexis Park San Francisco
825 Polk St, San Francisco, CA 94109-6921
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About
#166 of 248 hotels in San Francisco
Location
2.8
Cleanliness
3.5
Service
3.0
Value
3.2
If you’re looking for a budget friendly hotel in San Francisco, look no further than Alexis Park San Francisco.
Close to some of San Francisco's most popular landmarks, such as Ghirardelli Square (1.5 mi) and Fisherman's Wharf (1.7 mi), Alexis Park San Francisco is a great destination for tourists.
Rooms at Alexis Park San Francisco Hotel offer air conditioning and a desk providing exceptional comfort and convenience, and guests can go online with free wifi.
A 24 hour front desk and express check-in and check-out are some of the conveniences offered at this hotel. If you are driving to Alexis Park San Francisco Hotel, free parking is available.
If you like pubs, Alexis Park San Francisco is conveniently located near Buena Vista Cafe, Tommy's Joynt, and Johnny Foley's.
There is no shortage of things to do in the area: explore popular lighthouses such as Fort Point National Historic Site and Alcatraz Island Lighthouse.
The staff at Alexis Park San Francisco looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Room features
Air conditioning
Desk
Fireplace
Housekeeping
Safe
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Location
99Great for walkers
Grade: 99 out of 100
177Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
825 Polk St, San Francisco, CA 94109-6921
Getting there
Civic CenterBART10 min
Civic CenterMuni10 min
Rental CarsSee rental cars from $37/day
See what other travelers are saying
- mariliasgouAthens, Greece6 contributionsUnprofessional BehaviorThe only good thing about this hotel was the room. Spacious, clean with very comfortable beds. It's not in a nice location/neighborhood. The breakfast is poor and they raised the prices over the weekend (20usd/night) without notice. That was sneaky and unprofessional. The day of the check out, the owner said he could not accept the payment from my credit card because it was used only for confirmation and we were forced to pay cash!We appreciate the time you took to share your concerns during the Covid-19 Pandemic, we are happy to know that you found your room spacious, clean and our beds comfortable. It is our hope that you will give us the opportunity to serve you again in the future.Written April 29, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: January 2020Traveled on businessWritten April 16, 2020
- SashaC14 contributionsGreat HotelWe stayed here for one night on arrival in San Francisco. We paid extra for a Bay view and this would have been worth it if the fog was not there. Parking in the hotel is $25 which we were surprised about as there is no mention of a charge when booking. Be warned. The room itself was large and clean although the bathroom is showing signs of age, it is not dirty in any way. Breakfast was great and well worth getting up for. Continental Buffet but the American way. Far too much, cereal, muffins, cookies, toast, fruit etc... Good central location for the bay, Chinatown and Downtown too.Date of stay: December 2005Written January 3, 2006
- Safari168141 contributionLovely StayI had decided to stay at Comfort Inn because I had recently seen a commercial for Choice Hotels. After I was greeted by the staff, I had checked into my room and the cleanliness and the decor of the room was superb. I was later informed that they had recently renovated the motel. The breakfast was limited to coffee, tea, juice, cereal and pastries; however, san francisco had many different cuisines to offer us.Written January 15, 2005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
181Reviews3Q+A21Room tips
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Terrifier. Please dont go to this hotel. Its full of homeless around, and some of them I saw consuming drugs, pissing on the street, and I did not feel safe inside the 3 days I stayed. Also, the second day we went for breakfast, and nobody was reception at 8 15.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Manager, Owner at Alexis Park San Francisco
Responded 2 days ago
Dear Carlos, We apologize for the disappointing experience you encountered during your stay. Your concerns are taken seriously, and we regret any inconvenience caused. We're actively addressing the issues you've raised, including customer service and room conditions, to ensure a more pleasant and satisfactory visit for all guests. We appreciate your feedback and hope for the opportunity to regain your trust in the future. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived in the hotel and there were prostitutes verbally assaulting a client inside the parking of the hotel, and homeless people checking the trunk of other guests’ car!!! Travelling alone I couldn’t feel safe enough to stay. The woman at the front office was really unpleasant and didn’t accommodate to refund the amount I had paid, even though I was on the line with Expedia ! Expedia sent an email to the hotel manager to get the refund and no answer!!! Very bad location, very bad customer service. DO NOT GO THERE !!! By the way, I’ve been charged a deposit of $150 while I didn’t approve it and I didn’t even check in the hotel! So I want a refund of this + what I had paid for the room before cancelling because of the neighborhood and mécréants showing up inside the hotel ! Or I will call the SF police.…
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Manager, Owner at Alexis Park San Francisco
Responded Nov 2, 2022
Dear Guest, We are distressed to see your comments. Your feedback is important to us. Our apologies for the inconvenience. The entire points you have observed will be investigated and necessary actions will be taken, We shall appreciate your kind understanding. Please visit us again, Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On 7/16/2022, I checked in Alexis Park Inn with my online reservation. The intend was to use the hotel room to hold a social meeting for few hours. I checked out the hotel around 3:00am on 7/17/2022 and took photos to show the room was orderly. At the time of checked in, the front desk collected full payment using my credit card. Afterward, the front desk noticed the meeting attendees entered to room. She came to the room started to harass everyone. She said that hotel does not allow visitors to enter the room, regardless how long. I pointed out to her that such policy was never listed on the hotel website, nor was communicated with me when I checked in. The front desk clerk continued to harass, and said, "I have your credit card number, I can charge you anything I want". As the result, she charged my credit card with additional 2 charges, which I did not authorized. No one should ever experience such harassment.…
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Date of stay: July 2022
Location
Service
Room Tip: Ask all rules before making reservation and checking in this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel Manager, Owner at Alexis Park San Francisco
Responded Jul 25, 2022
Dear Guest, I am distressed to see your comments. My apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again. Sincerely, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only good thing about this hotel was the room. Spacious, clean with very comfortable beds. It's not in a nice location/neighborhood. The breakfast is poor and they raised the prices over the weekend (20usd/night) without notice. That was sneaky and unprofessional. The day of the check out, the owner said he could not accept the payment from my credit card because it was used only for confirmation and we were forced to pay cash!
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Date of stay: January 2020Trip type: Traveled on business
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Jerre Leahy, Revenue Management at Alexis Park San Francisco
Responded Apr 29, 2020
We appreciate the time you took to share your concerns during the Covid-19 Pandemic, we are happy to know that you found your room spacious, clean and our beds comfortable. It is our hope that you will give us the opportunity to serve you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicely decorated room. The beds were really comfortable and the room had everything you need. Good hot, shower. Both the room and bathroom were very clean and comfortable. Centrally located, a lot within walking distance, very good dining options nearby. The hotel was accessible and on arrival we were able to locate quickly, the chap at reception was very attentive and helpful. There has been some comments regarding the homeless nearby. They did not cause any issues to us and would really recommend this hotel for its location. Free parking outside our room.
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Date of stay: September 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jerre L, Reputation Management at Alexis Park San Francisco
Responded Sep 29, 2019
Thank you. We're glad to read how much you enjoyed your time at Alexis Park Inn San Francisco. Thanks for posting a review so future travelers can read about your pleasant experience. We could not be happier that we were able to impress you with our free parking, accommodations and central location. Thank you for your business, and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is not best due to lot of homeless people nearby by otherwise it was a pleasant stay. Room was clean and good equiped, free parking, we had a good sleep here. Generally I would recommend this place.
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Date of stay: May 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jerre L, Reputation Management at Alexis Park San Francisco
Responded Apr 12, 2019
Thank you for reviewing your stay at the Alexis Park Inn San Francisco. It is a pleasure to know you had an enjoyable experience with us and you found your room clean and comfortable. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area.Thank you for recommending us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can say the rooms are decent and clean, but this motel is in a not so desirable area of the city. There are a LOT of vagrants right outside and across the street, and pretty much every direction you go. We were approached a number of times but usually once you say NO, they leave you alone. The doors of each room are outside, like a typical motel, and I know a lot of people don’t like that as you do feel less secure. There are two floors and if you get stuck in an upper room like we did, you have to carry your luggage upstairs as there is no elevator. Then again, you probably want to be on the top floor because of the area. Management was friendly, but check out time is 11am and it’s $7 to store your bags after one hour. I’m not sure if that was $7 per hour or a one time charge, but we didn’t stay long enough to find out. Honestly, depending on what conventions are in town (or not) you're much better off to spend a little more and get a much more desirable area and a nicer hotel.…
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Date of stay: October 2018Trip type: Traveled with family
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexis Park I, Reputation Management at Alexis Park San Francisco
Responded Nov 9, 2018
elindoo, thank you for choosing to stay with us. Please accept our apologies for the inconveniences you experienced during your visit. We have shared your concerns with our team and we are implementing a plan to correct these issues. We would love to welcome you back so that we can provide you with the outstanding service you deserve. We look forward to seeing you the next time you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We showed up late the first night and the building was surrounded with homeless people. Random screams from people in the street could also be heard from in the room as could traffic. Wifi also did not seem to work for us. Reception was helpful and room was clean. Overall I would stay in a different area next time I visit San Fran.
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Date of stay: October 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexis Park I, Reputation Management at Alexis Park San Francisco
Responded Nov 3, 2018
Patrick, thank you for making the Alexis Park Inn, San Francisco a part of your travel plans. We're sorry you did not care for the surrounding area. We appreciate your business and hope to have the pleasure of hosting you again in the future..
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Would never stay here again , Poor hotel in a terrible area of San Francisco full of weird scary people off they’re heads on drugs right outside . The staff weren’t very friendly or helpful and just purely after your money . the only positive thing I can honestly say is the room was clean . We were woken up by a girl high on drugs banging on our door about 6.30 one morning , and I was constantly bothered by low life locals nearly every time I left my room , so if you want a relaxing stay in San Francisco don’t stay here !! . Was so happy to leave !!!!!
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Date of stay: October 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexis Park I, Reputation Management at Alexis Park San Francisco
Responded Oct 18, 2018
Thank you for being our recent guest. I'm glad you found your room clean but we're sorry you did not have a good stay and felt uncomfortable. We appreciate your business and hope that you'll be back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a week and loved it. It’s nothing “fancy”, but at the same time the room was lovely, fantastic power shower, all clean. Great staff, hard working but always friendly and helpful. It’s a motel in an area that’s not known for being safe, but please don’t let that put you off. The area is great, lively and friendly, just use your common sense! I wish I asked his name but the young man at reception was wonderful. The cleaners were fantastic ,our room was always very clean, in face the whole hotel was clean. There’s free WiFi, and if you need anything (within reason!) for your room they’re happy to help. This European couple always had enough tea and coffee!
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Date of stay: September 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alexis Park I, Reputation Management at Alexis Park San Francisco
Responded Oct 10, 2018
We are delighted that you chose to stay with us at the Alexis Park Inn San Francisco, Ca. We appreciate you taking time out of your busy day to recognize our efforts. Our team strives to deliver excellent service, so learning that we have succeeded brightens our day and builds morale. Thanks again for being our guest, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$88 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alexis park san francisco hotel san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Little Saigon / Van Ness
NUMBER OF ROOMS
29
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Frequently Asked Questions about Alexis Park San Francisco
Which popular attractions are close to Alexis Park San Francisco?
Nearby attractions include Cathedral Of Saint Mary Of The Assumption (0.3 miles), The Setup: Stand Up Comedy (0.2 miles), and San Francisco Music Hall Of Fame Gallery (0.3 miles).
What are some of the property amenities at Alexis Park San Francisco?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at Alexis Park San Francisco?
Top room amenities include air conditioning, a flat screen TV, and a desk.
Is parking available at Alexis Park San Francisco?
Yes, free parking is available to guests.
What are some restaurants close to Alexis Park San Francisco?
Conveniently located restaurants include Brenda's French Soul Food, Tommy's Joynt, and Saigon Sandwich Shop.
Is Alexis Park San Francisco located near the city center?
Yes, it is 0.4 miles away from the center of San Francisco.
Are there any historical sites close to Alexis Park San Francisco?
Many travelers enjoy visiting Golden Gate Bridge (4.1 miles), Alcatraz Island (3.0 miles), and City Lights Booksellers (1.2 miles).
Is Alexis Park San Francisco accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.