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Fairmont Heritage Place, Ghirardelli Square

Traveler (338)
360
Panoramas (28)
Video (2)
Certificate of Excellence

About

#8 of 239 hotels in San Francisco
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Hotel links
Visit hotel website
Special Offer:4th Night Free!

Location

Full view
95Great for walkers
Grade: 95 out of 100
40Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
809Reviews
8Q+A
100Room tips
Traveler rating
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Popular mentions
This hotel is wonderful to share a room with family and friends. We had a two bedroom condo, with full kitchen and 2.5 bathrooms. Nice robes, and a bottle of wine were given to us upon check in. I love this hotel.
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Review collected in partnership with fairmont.com
Response from JessicaV32689, Manager at Fairmont Heritage Place, Ghirardelli Square
Responded 4 days ago
Dear Footprints724562, Thank You so much for sharing your most recent stay at the Fairmont Heritage Place Ghirardelli Square. Thank you for highlighting that our residences are spacious which is great for family and entertaining friends including a full kitchen. Also, thank you for sharing how much you enjoyed our comfy robes and slippers that you get to enjoy while staying with us. I will most certainly share your comments with the team and we look forward to welcoming you back to your home away from home when staying in San Francisco. Warm Regards, Jessica Vogt Director of Rooms Fairmont Heritage Place Ghirardelli Square
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Stayed at the Fairmont Heritage Place, which is a residence building converted from old factory. We stayed in the Mustard building and had a bay view room. Very clean! Very Modern. Staff is attentive. Location is great on the Ghirardelli square. Short walk to everything at
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Response from JessicaV32689, Manager at Fairmont Heritage Place, Ghirardelli Square
Responded 3 weeks ago
Dear gobuckstravrls, Thank You so much for sharing your most recent experience via TripAdvisor and we are so pleased to see you had such a great stay! Thank You for highlighting the clean residences in the Mustard Building and especially the attentiveness of the staff. I couldn't agree more with the location as well in that you are in the heart of everything and close walking distance to many great restaurants and attractions. Thank you again and we look forward to welcoming you back next time your plans include the San Francisco Bay Area. Warm Regards, Jessica Vogt Director of Rooms Fairmont Heritage Place Ghirardelli Square
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We stayed here in 2018. Some time ago now but the experience was worth tracking down the hotel here and rating it now. Our apartment was 2 bedroom and flawless. It was spotless, the staff were fantastic and the location was great. This has to be one of my all time favourite
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Response from JessicaV32689, Manager at Fairmont Heritage Place, Ghirardelli Square
Responded 4 weeks ago
Dear Isykes2018, Thank You so much for taking the time to write this TripAdvisor regarding your stay last year in 2018. Thank you for highlighting the 2 bedroom residences being "spotless" and that the staff was "fantastic" as well as the location. I will most certainly share this feedback with our teams and they take great pride in the product and the service they provide each day. We look forward to welcoming you back to your home in the Bay Area next time your trip includes San Francisco. Warm Regards, Jessica Vogt Director of Rooms Fairmont Heritage Place Ghirardelli Square
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Had a pleasant stay here in march for spring break... this is basically a time share condo that also f functions as a hotel... had an apartment feel. Overall nice stay with a few hiccups. Prearrival- booked via virtuoso, however we did not recieve an upgrade as promised. A bit
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Response from JessicaV32689, Manager at Fairmont Heritage Place, Ghirardelli Square
Responded Apr 4, 2019
Dear Imohiudd11, Thank You so much for taking the time to share your experience on TripAdvisor regarding your Spring Break stay at the Fairmont Heritage Place Ghirardelli Square. We very much appreciate your feedback as it is valuable in order for us to continually improve our product and services. Thank you for highlighting our prime location of our private residence club. I am sorry to hear that you were unable to receive your complimentary upgrade based upon availability. Our inventory is very limited so during high occupancy times this can be challenging to confirm and we strive to award our Virtuoso members whenever possible. That being said I will most certainly share your observations with our reservations/revenue team so they are aware. Also, It seems we did not meet your expectations regarding housekeeping nor was the service as attentive as it should have been which I am deeply apologetic for. I also have gone ahead and shared these concerns with our housekeeping leadership team so this can be addressed followed up accordingly as well. Thank you again for selecting our property and providing this invaluable feedback again as it will greatly help us continue to improve our residential product and service. Warm Regards, Jessica Vogt Director of Rooms Fairmont Heritage Place Ghirardelli Square
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Our family visited in March of 2019 to escape the Minnesota cold and snow. We had visited San Fran some years ago and stayed downtown. But, this time opted for Ghiradelli square. We couldn't have been happier with the location, the staff and amenities here! Great location but
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Response from JessicaV32689, Manager at Fairmont Heritage Place, Ghirardelli Square
Responded Apr 1, 2019
Dear MidwesternMom69, Thank You so much for posting this amazing TripAdvisor review regarding your most recent stay with us. I am so pleased to see that enjoyed the many wonderful amenities offered including the complimentary breakfast, complimentary wine and cheese, enjoying your wine by the firepits, and using our complimentary house car service. Also, thank you for highlighting the residences and convenient use of your own washer and dryer as well as how spacious they are as this is definitely amazing to have in San Francisco. Also, thank you for sharing how Jonathan made sure you were "well taken care of" and I will most certainly pass this comment along to him as it will definitely make his day knowing this. Thank you again for sharing your "Outstanding Stay" and we look forward to welcoming you back next time you want to escape the cold Minnesota weather! Warm Regards, Jessica Vogt Director of Rooms Fairmont Heritage Place Ghirardelli Square.
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PRICE RANGE
$709 - $1,699 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont heritage place, ghirardelli square hotel san francisco
LOCATION
United StatesCaliforniaSan FranciscoFort MasonFisherman’s Wharf
NUMBER OF ROOMS
22
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