Fairmont Heritage Place, Ghirardelli Square
834 reviews
#9 of 247 Hotels in San Francisco
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900 North Point Street Suite D100, San Francisco, CA 94109-1192
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Heritage Place, Ghirardelli Square
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 247 hotels in San Francisco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect.
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Room & Suite (324)324
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Complimentary instant cofffee
Bicycle rental
Bicycles available
Kids stay free
Books, DVDs, music for children
Valet parking
Wifi
Complimentary tea
Bicycle tours
Patio
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Desk
Dining area
Fireplace
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, Spanish, Chinese
Location
Full view
94Great for walkers
Grade: 94 out of 100
46Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
Contact
900 North Point Street Suite D100, San Francisco, CA 94109-1192
Getting there
Rental CarsSee rental cars from $30/day
Nearby restaurants
Cafe De Casa
157 reviews6 minBrazilian
Eight Am
1,184 reviews6 minAmerican
Norman's Ice Cream and Freezes
312 reviews5 min
Restaurant Gary Danko
2,560 reviews4 minAmerican
See all nearby restaurantsNearby attractions
San Francisco Maritime National Historical Park
681 reviews5 minEducational sites
San Francisco Maritime National Historical Park Ships at Hyde Street Pier
230 reviews5 minShips
Russian Hill
177 reviews6 minNeighborhoods
Ghirardelli Square
3,517 reviews1 minShopping Malls
See all nearby attractions834Reviews8Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Decided to do a staycation in SF during the heatwaves and truly enjoyed the spacious and air conditioned room. The square was pretty quiet because of COVID but it was great to walk around to the Aquatic Beach and get an ice cream sundae from the Ghirardelli Chocolate. Would highly recommend and would stay again!
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Date of stay: October 2020
Value
Location
Service
Room Tip: Pay for the bay views- totally worth it!
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Helpful
Hotel's Favorite
I recently had a house emergency and needed to find a local place to stay with my 2 Great Danes in a matter of hours. This beautiful hotel was sooooo accommodating and welcoming to all of us! The room was stunning. Love the brick walls. It had every amenity I could imagine. The staff was so lovely too. Even though it was a stressful time, it was a pleasure to stay here. Total luxury!
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Helpful
+1
We had a wonderful stay at Fairmont even during covid. We wanted a home away from home just to change up our shelter-in-place scenery. Our new home for the week was a 2-bedroom residence. It was difficult to find the entrance to the lobby, but once you did, there was hand sanitizer at the entrance and at the front desk. We were greeted warmly and service overall was excellent. I was able to text concierge to request for replenishment of household items like paper towels and Splenda. The residence was immaculate. I love that each drawer was sealed off with tape ensuring indicating that the items were not touched previously and they were sanitized beforehand. Additionally, the remote controls were sanitized and put into pouches. We also appreciated the fact that certain items that were high-touch items in a hotel room (I.e. alarm clock, pens, paper, etc) were no longer in the room, but can be requested prior to or during our stay. They would sanitize it before bringing it up to the room. Besides the service, the location is perfect. It’s literally in the middle of everything. You can walk to pier 39, you can even walk to Lombard Street. We walked to the grocery store during our stay, which was a nice, flat 15 minute walk. If you stay here and buy something from the Ghirardelli Marketplace, mention that you’re staying at the Fairmont to get a discount! Would definitely return!…
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Date of stay: July 2020Trip type: Traveled with family
Helpful
+1
I looked at this property online several times but was hesitant about spending that much money. In the end, I’m very glad I did. It doesn’t look like much from the street but it’s a beautiful property. The bay views cannot be beat. The one thing I was disappointed about was no breakfast. When paying that much, it would be nice, but that will not keep me from returning to the hotel.
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Date of stay: March 2020Trip type: Traveled with family
Helpful
Response from daniel_fairmont_hgs, Guest Relations at Fairmont Heritage Place, Ghirardelli Square
Responded Mar 10, 2020
Thank you for your review, ksmortician. We appreciate you informing potential guests about our beautiful Club & Residences and its stunning Bay views; we agree when you say they can't be beat! Since we're a Club & Residences our amenities differ from that of a standard Hotel. We recently partnered up with The Pub at Ghirardelli Square to offer our Guests and Owners breakfast options every morning. Smoked Brisket Hash, Breakfast Burrito, Salmon Omelet, to name a few, are some of the tasty options on the menu. We're glad you chose us. Please come back and stay with us again soon. Kindest regards, Daniel C.
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Stayed here for 5 nights in a 2 bed apartment the rooms are very spacious and well equipped showers clean and easy access to fisherman’s wharf and pier 39( 10 mins walk) There is a water station for daily refills and a coffee lounge for free tea and coffee if you want it reception staff courteous the ghiardhelli square has a some lovely restaurants and boutique shops away from the tourist attractions and chain Restuarant The tram stop is a few minutes away for the trip up to union square and nob hill which are the 2 breed parts of town The hotel gives guests use of a car bit the times we wanted to use it was not available We did try to use late night concierge as my husband had a bad reaction in the middle of the night but they weren’t a lot of help finding an all night chemist which is a shame but not sure what more help a traditional hotel would have been Other than that I would say good rooms in a good location to get about the town…
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from daniel_fairmont_hgs, Concierge Supervisor at Fairmont Heritage Place, Ghirardelli Square
Responded Mar 1, 2020
Thank you for your positive review and informing future guests how wonderful our location and neighborhood is! We're so glad your overall stay was to your liking. I'm sorry on-call Doctor wasn't offered as an option; I hope your husband is feeling better and the bad reaction in the middle of the night was better by sunrise. We invite you to come back again next time you're in San Francisco. Salutations from the City by the Bay! -Daniel C.
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PRICE RANGE
$775 - $1,285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont heritage place, ghirardelli square hotel san francisco
LOCATION
United StatesCaliforniaSan FranciscoFort Mason / Fisherman’s Wharf
NUMBER OF ROOMS
22
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Claim Your Listing Frequently Asked Questions about Fairmont Heritage Place, Ghirardelli Square
Which popular attractions are close to Fairmont Heritage Place, Ghirardelli Square?
Nearby attractions include San Francisco Maritime National Historical Park (0.2 miles), San Francisco Maritime National Historical Park Ships at Hyde Street Pier (0.2 miles), and Russian Hill (0.3 miles).
What are some of the property amenities at Fairmont Heritage Place, Ghirardelli Square?
Some of the more popular amenities offered include free wifi, a fitness center, and room service.
Which room amenities are available at Fairmont Heritage Place, Ghirardelli Square?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Heritage Place, Ghirardelli Square?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Fairmont Heritage Place, Ghirardelli Square?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Fairmont Heritage Place, Ghirardelli Square?
Conveniently located restaurants include Cafe De Casa, Eight Am, and Norman's Ice Cream and Freezes.
Are there opportunities to exercise at Fairmont Heritage Place, Ghirardelli Square?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Fairmont Heritage Place, Ghirardelli Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Heritage Place, Ghirardelli Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Heritage Place, Ghirardelli Square offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Fairmont Heritage Place, Ghirardelli Square?
The staff speaks multiple languages, including English, Spanish, and Chinese.