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InterContinental Mark Hopkins San Francisco, an IHG Hotel

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999 California Street, San Francisco, CA 94108
Lowest prices for your stay
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$275
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Free cancellation until 10/02/22
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$275
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Free cancellation until 10/02/22
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Traveler (1614)
Room & Suite (1198)
Dining (153)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 01/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Mark Hopkins San Francisco, an IHG Hotel
Updated 01/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#90 of 245 hotels in San Francisco
Location
4.5
Cleanliness
4.5
Service
4.2
Value
3.8
GreenLeaders Gold level
Sophisticated elegance and modern comfort intertwine at this historic luxury hotel in Nob Hill to bring together the best of San Francisco and the bay. InterContinental® Mark Hopkins San Francisco welcomes you to enjoy well-appointed guest rooms and breathtaking views. Situated at the crest of celebrated Nob Hill near the crossing of the three cable car lines, you'll be just steps from iconic areas like the Financial District, Union Square, San Francisco's Chinatown, and Fisherman's Wharf.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Babysitting
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Cable / satellite TV
Flatscreen TV
Telephone
VIP room facilities
Iron
Laptop safe
Private bathrooms
Radio
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
173Restaurantswithin 0.3 miles
125Attractionswithin 0.3 miles
3086Reviews50Q+A100Room tips
Traveler rating
  • 1,269
  • 1,051
  • 466
  • 204
  • 96
Time of year
Traveler type
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Popular mentions
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Most Recent
Keren K wrote a review Sep 2022
Eastbourne, United Kingdom16 contributions2 helpful votes
We chose this hotel as part of a package deal with BA. The location is great, the view from the room and service staff (bell hop, cleaning team etc) we're lovely. There were definitely more cons than pros for this place. We requested a replenishment of tea, creamer and sugar which never arrived. We ordered a $7 croissant which took 45mins to arrive and even after the $6 delivery charge and 15% the bill was $24?! We sent that back. We asked the reception for some advice on a travel ticket, which was wrong. The first day we decided to try breakfast at the hotel, I strongly recommend finding somewhere else. It was almost $100 for 2 classic breakfasts (toast, egg, bacon or sausage) and some OJ, not worth the money AT ALL. When we gave our feedback on checkout, the front of house was dismissive, unapologetic and we are leaving feeling disappointed with that service. Such a shame
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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murraylacey473 wrote a review Sep 2022
Swaffham, United Kingdom20 contributions2 helpful votes
Beautifully positioned against the SF skyline, stunning old fashioned hotel and clearly a historic landmark. We were booked into here by a company as part of a California fly drive. The rooms were ok, large and presumably meant to reflect the old opulence of the place. The restaurant prices were too much for us and we didn’t feel as though we would have felt welcome in the Top of the Mark bar. Too many conference/business types in this hotel. That’s clearly no fault of the hotel but travellers like us would have been more at home in a Hampton or something similar.
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Date of stay: September 2022
Location
Service
Sleep Quality
Room Tip: There are only 3 small old elevators which are always full. Book a ground floor room!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lea wrote a review Sep 2022
Leeds, United Kingdom19 contributions5 helpful votes
We stayed here as part of our honeymoon the hotel is in a great location as long as you’re fit and healthy enough to walk up ALL the hills as this hotel is the highest point in the city. We never enjoyed the food or drinks here as we found the prices ridiculously overpriced. We are also still waiting for our money back from the hold charge weeks later. Staff all lovely and friendly enough.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco, an IHG Hotel
Responded 6 days ago
Dear LeahannaR, Congratulations! We are delighted to have been part of your honeymoon celebrations. We are happy to hear that our team was able to be of service to you during your stay. We wish you many happy years to come, and we hope we can welcome you again in the future. Sincerely, Firas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David H wrote a review Sep 2022
1 contribution
Building was very old, including rooms. The bathroom seemed to be updated, but that was it. There were no convenient outlets next to the bed. The hotel is also up on a steep hill so its not really walkable anywhere. The view was nice however. I did not use any of the hotel amenities.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco, an IHG Hotel
Responded 6 days ago
Dear David H, Thank you for your feedback. We hope to get the pleasure of welcoming you back to our hotel in the near future. Sincerely, Firas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lifesanadventure wrote a review Sep 2022
Miami, Florida2 contributions1 helpful vote
The Mark Hopkins has been my go to hotel for more than 22 years. The Mark Hopkins has been the crown jewel of Nob Hill for nearly 96 years! Everyone from arrival to departure and all in between have always been so accommodating. Club Intercontinental is a special place as well for breakfast and cocktail hour with canapés. I can’t say enough about the level of service. Just superb!
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco, an IHG Hotel
Responded 2 weeks ago
Dear Dougandsofia, We are sincerely grateful and appreciative of your kind words and your continued support to our hotel! We hope to get the pleasure of welcoming you back on your next visit to San Francisco. Sincerely, Firas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sergiosK2633JA wrote a review Sep 2022
1 contribution1 helpful vote
Nothing mentioned when you make the booking…No room service…empty mini bar…not even a complementary bottle of water, and if you like to have a drink you must go yourself to the hotel restaurant because they don’t have people to activate the room service…and of course the only answer that you get is the COVID excuse!! The duty manager just say “apologies” but he have no interest at all to find a solution! I just check 20 times the logo outside to make sure I am at the intercontinental that his charging US300 p/night! Unbelievable!!!
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco, an IHG Hotel
Responded 2 weeks ago
Dear sergiosK2633JA, Thank you for taking the time to let us know about your recent stay with us. I do apologize about the lack of communication in regard to the amenities that we currently offer. Please know that we are working hard to bring back our usual offerings in the very near future. Sincerely, Firas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emma R wrote a review Aug 2022
Upminster, United Kingdom61 contributions71 helpful votes
This hotel was the final stop on our honeymoon and it was a lovely place to end our travels. It is a beautiful building in a very nice part of the city. We were given a discounted upgrade to a larger room with a spectacular view of the city and also two drinks vouchers for Top of the Mark. Housekeeping was excellent and so was room service breakfast. All staff were polite and helpful. On our last day we were kindly allowed a later 2pm checkout free of charge, which was so helpful as we had an evening flight home. There is a designated space directly outside the hotel for Uber pick ups which was really convenient. Just be mindful of the resort fees etc at check which aren’t necessarily clear when travelling from the UK!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco, an IHG Hotel
Responded 4 weeks ago
Dear 274EmmaR, Congratulations!! Thank you very much for your kind words about the hotel and our team! We are delighted that you enjoyed your final stop on your honeymoon, and grateful to have been part of it. We hope to be your hotel of choice on your next visit to San Francisco. Sincerely, Firas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heinz S wrote a review Aug 2022
Bernese Oberland, Switzerland381 contributions89 helpful votes
Basically, we were very satisfied. I deliberately place only the weak points so that the hotel can improve. Somehow, the four stars do not fit the offer. Table tennis table in the lobby does not match the ambience. Questions about the tourist offer of SanFran are referred to the Internet. It does not have a tour desk. Breakfast is good quality. If you don't want such large portions, it's not possible to order just a single pancake or waffle. Either the whole portion or nothing. Great Job by Raffy: He took the cab order and exactly at the time Joyce from SF Limo Golden Sucess drove up. An absolutely sympathetic, good driver with a wonderful car. Absolutely recommended Picture: great view out of Room 1035
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: The higher the better; je höher je besser
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco, an IHG Hotel
Responded 4 weeks ago
Dear Heinz S, Thank you for staying with us and for taking the time to review our hotel. We sincerely appreciate your comments and will use them to improve our guest experiences in the future. We hope to get the opportunity to welcome you back soon. Sincerely, Firas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steffenino wrote a review Jul 2022
Chino, California196 contributions92 helpful votes
+1
We stayed at the Mark Hopkins to celebrate our 50th anniversary. Everyone was so welcoming and helpful, Al the doorman was so friendly and welcoming, as well as the manager who checked us in and upgraded us to a lovely corner suite. Bellman was very helpful and friendly as well. We had Champagne and appetizers at the Top of the Mark and received complementary desert and coffee. The room was extremely comfortable and clean with a beautiful view of the city and the bay. Housekeeping was excellent! Thank you to the wonderful staff for a very special stay for our anniversary!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco, an IHG Hotel
Responded 4 weeks ago
Dear Steffenino, Happy 50th anniversary!! We are delighted to have been part of your celebration, and very happy to hear that you enjoyed the celebration. We wish you many more anniversaries to come. Sincerely, Firas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dennburr wrote a review Jul 2022
Greenwich, Connecticut147 contributions69 helpful votes
We have visited this wonderful hotels annually until covid hit; this was the first return visit. The hotel is still the great grande Dame it has always been. The rooms are beautifully appointed; the beds very comfortable; the bathroom very acceptable. The staff could not have been nicer or more informative. Unfortunately we could only stay one night as we motored on to vineyards and redwoods. Look forward to next year!
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco, an IHG Hotel
Responded 4 weeks ago
Dear Dennburr, We are excited to see travel resuming, and grateful that you chose to stay with us. Thank you very much for your kind words about our hotel. We wish you many future safe travels, and we hope to welcome you back soon to our hotel. Sincerely, Firas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$274 - $381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental mark hopkins san francisco hotel san francisco, intercontinental san francisco, san francisco intercontinental
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Nob Hill
NUMBER OF ROOMS
383
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Frequently Asked Questions about InterContinental Mark Hopkins San Francisco, an IHG Hotel
Which popular attractions are close to InterContinental Mark Hopkins San Francisco, an IHG Hotel?
Nearby attractions include San Francisco Playhouse (0.2 miles), Cable Car Museum (0.2 miles), and Grace Cathedral (0.2 miles).
What are some of the property amenities at InterContinental Mark Hopkins San Francisco, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Mark Hopkins San Francisco, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Mark Hopkins San Francisco, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Mark Hopkins San Francisco, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental Mark Hopkins San Francisco, an IHG Hotel?
Conveniently located restaurants include Tacorea, Fino Bar & Ristorante, and Nob Hill Cafe.
Are there opportunities to exercise at InterContinental Mark Hopkins San Francisco, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Is InterContinental Mark Hopkins San Francisco, an IHG Hotel located near the city center?
Yes, it is 0.9 miles away from the center of San Francisco.
Are any cleaning services offered at InterContinental Mark Hopkins San Francisco, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Mark Hopkins San Francisco, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to InterContinental Mark Hopkins San Francisco, an IHG Hotel?
Many travelers enjoy visiting Golden Gate Bridge (4.2 miles), Alcatraz Island (2.5 miles), and City Lights Booksellers (0.5 miles).