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InterContinental Mark Hopkins San Francisco

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999 California Street, San Francisco, CA 94108-2228
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1530)
Room & Suite (1115)
Dining (123)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 01/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Mark Hopkins San Francisco
Updated 01/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#76 of 248 hotels in San Francisco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels with a long legacy of service excellence. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Coffee shop
Nightclub / DJ
Business Center with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Rooftop bar
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Coffee / tea maker
Minibar
Cable / satellite TV
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Private bathrooms
Radio
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Historic Hotel
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
184Restaurantswithin 0.3 miles
122Attractionswithin 0.3 miles
3008Reviews47Q+A100Room tips
Traveler rating
  • 1,237
  • 1,036
  • 455
  • 188
  • 92
Time of year
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Popular mentions
OleMiss91 wrote a review Jul 23
Hattiesburg, Mississippi122 contributions74 helpful votes
I’ve always wanted to stay at the Mark Hopkins & finally did for our 30th anniversary. It was such a lovely place with great service.& staff. We stayed in a Terrace Suite on the 15th floor (1505); corner room with glassed in terrace, step down to living room & bedroom. Big bathroom with separate whirlpool tub & glassed in shower. Very clean, comfortable bed, keurig in the room. Friendly staff, elevators were never a problem, Top of the Mark is fantastic, lots of great restaurants close enough to walk to- we can’t wait to return!!!
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Date of stay: July 2021Trip type: Traveled as a couple
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Response from Ana A, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco
Responded 2 days ago
Dear OleMiss91, Thank you very much for sharing your feedback with us and our future guests. It was our pleasure to welcome you at our hotel. We are extremely honored to have been part of your celebration, and we are delighted you enjoyed your stay with us. Sincerely, Firas
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Tim V wrote a review Jul 10
Philadelphia, Pennsylvania165 contributions107 helpful votes
We arrived on the Fourth of July and the area did not lend itself to being safe. Food and drink service ends very early. There are not many local places to get a bit to eat if you arrive late. The rooms are aging. The elevators are slow. The bathrooms are tiny. There is a lock if attention to detail in the room, for example, there was only decaf coffee which upset my wife greatly. We would not stay here again. In fact, we moved to the other SF intercon which is much more accommodating, friendly, better rooms, has food/drink, but no valet.
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Date of stay: July 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from Ana A, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco
Responded 1 week ago
Dear Tim V, Thank you for taking the time to write your review. We appreciate feedback from our guests as they allow us to continually improve, and we were very distraught to learn of the displeasure you experienced. Please accept our sincere apologies that your stay was less than satisfactory, and our assurance that we will revisit the key areas you have mentioned.
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cybertraveler14 wrote a review Jul 10
Waterloo, Iowa, USA199 contributions125 helpful votes
+1
I totally understand that this is a historic hotel, meaning one should expect non-modern furnishings. I appreciate that it has charm rather than some modern “cookie-cutter” hotels. However, the room we had on the 8th floor was in really bad shape. Carpets and furniture were stained, and the bed noticeably sagged. All of the wooden furniture had chips, as did surfaces such as doors and molding. The windows had abundant dirt or black mold along the edges. The walls were paper thin, with it being super easy to make out every bit of our neighbor’s conversations. They also seem to only have two elevators working, which lead to lines and crammed elevator rides. On the positive side, they did allow us to check in early, and the doormen and maid were very friendly. The location is decent, though be aware it is a steep hike up the hill if walking. However, of the five hotels we’ve recently stayed at in San Francisco, this was easily the least favorite—do yourself a favorite and pick another option.
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Date of stay: July 2021
Value
Service
Sleep Quality
2 Helpful votes
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Response from Ana A, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco
Responded 1 week ago
Dear cybertraveler14, Thank you for taking the time to share your review. Feedback from our guests is always appreciated as they allow us to continually improve. Please accept our sincere apologies for any inconvenience that resulted, and our assurance that they are not at all reflective of the standards that the hotel is known for. We will revisit the key areas that you have mentioned and truly hope that this stay will not deter you from visiting us again in the near future.
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Justin W wrote a review Jul 5
Rustington, United Kingdom290 contributions173 helpful votes
Some improvement since my last visit in October 2020, the club lounge is now open and great service for the happy hour (5-7pm) and a decent breakfast (weirdly couldn’t cook poached eggs but by and by). Checking in again was very slow as were the two elevators. With akin to many IHGs I have stayed at during Covid I have found that the sanitizers are not refilled which is very annoying. Room perfectly clean and adequate (King Club). Great location. If using valet make sure you book collection well in advance of leaving and keep checking before you leave.
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Date of stay: July 2021Trip type: Traveled as a couple
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Rod C wrote a review Jun 2021
El Macero2 contributions2 helpful votes
Hello, i am writing currently annoyed from the 12th floor of the intercontinental mark hopkins. Fiance and I came out as a staycation to have dinner drinks and go to art exhibit the night went well, with great recommendations and attentiveness from the gentleman behind front desk we think his name is Aman he even was kind enough to get us wine glasses for a bottle of red wine that we brought with. Our view was amazing. As far as our the morning waking up at 7am to a noise (drilling and jackhammering) is definitely not pleasant at all, noise kept going on for 2 hours. If construction was happening at the hotel or nearby a warning wouldve been nice. As far as evertyhing else it was ok, with exception and i say this embarrassed the bath and shower gel caused a skin rash and a burning feeling on some sensitive parts. Considering the money paid and the reputation of the hotel you would thought they would be using a better line of bath products. Recommendation bring your own soap.
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Date of stay: June 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from IHG Service, Other at InterContinental Mark Hopkins San Francisco
Responded 2 weeks ago
Hello 736rodc, Thanks for the stay and feedback. I am glad that your 1st night went well. On the other hand, I am very sorry to hear about the noise challenges you had endured and the bathroom essentials that affected your overall satisfaction. Rest assured that your comments won't go unheard as I have taken note of this and shared them with management for review to take necessary actions to address these concerns. I hope you give us a chance to host you again in the future. Best Regards, John O Case Manager IHGService
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PRICE RANGE
$193 - $452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental mark hopkins san francisco hotel san francisco, intercontinental san francisco, san francisco intercontinental
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Nob Hill
NUMBER OF ROOMS
383
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Frequently Asked Questions about InterContinental Mark Hopkins San Francisco
Which popular attractions are close to InterContinental Mark Hopkins San Francisco?
Nearby attractions include San Francisco Playhouse (0.2 miles), Cable Car Museum (0.2 miles), and Grace Cathedral (0.2 miles).
What are some of the property amenities at InterContinental Mark Hopkins San Francisco?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a fitness center.
Which room amenities are available at InterContinental Mark Hopkins San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Mark Hopkins San Francisco?
Guests can enjoy a rooftop bar, an on-site restaurant, and breakfast during their stay.
Is parking available at InterContinental Mark Hopkins San Francisco?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental Mark Hopkins San Francisco?
Conveniently located restaurants include Tacorea, Nob Hill Cafe, and Fino Bar & Ristorante.
Are there opportunities to exercise at InterContinental Mark Hopkins San Francisco?
Yes, guests have access to a fitness center during their stay.
Is InterContinental Mark Hopkins San Francisco located near the city center?
Yes, it is 0.9 miles away from the center of San Francisco.
Are any cleaning services offered at InterContinental Mark Hopkins San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Mark Hopkins San Francisco offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to InterContinental Mark Hopkins San Francisco?
Many travelers enjoy visiting Alcatraz Island (2.5 miles), Golden Gate Bridge (4.2 miles), and City Lights Booksellers (0.5 miles).