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InterContinental Mark Hopkins San Francisco

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InterContinental Mark Hopkins San Francisco
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2,368 Reviews from our TripAdvisor Community

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harrisburg
Reviewed 3 days ago NEW

Bed was extremely comfortable. Employees were helpful and pleasant. Restaurant and bar were convenient and well staffed. Top of the Mark was a fun place to have a drink at sunset - nice views. Conference rooms were clean and nicely decorated. Good location - walkable to Chinatown, North Beach, Fisherman's Wharf, Financial District, plenty of shopping and restaurants, cable cars,...

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Thank joeydomer
Bellevue, Washington
Reviewed 4 days ago NEW

I got off to a bad start when I arrived and had to wait a good 20 minutes for the lone front desk staffer was able to attend to me, while a long line formed behind me. Apparently at 5pm on a Tuesday, no one else was on duty or could be called. As a paid Ambassador member, I get...

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2Thank dsayed
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for taking the time to share your feedback from your recent stay. I am deeply disappointed to read about your recent stay. I will share your feedback with our Management team to improve our overall guest satisfaction. Again, thank you for taking the time to share your feedback. Abby Derohanian Front Office Manager

fomayin
Reviewed 5 days ago NEW

The InterContinental Mark Hopkins Hotel is a famous place with a long history of luxurious accommodations, as the small "Museum of the Mark" in the lobby demonstrates. Alas, but the present management is not doing the basic upkeep required to keep the Mark its once-grand self. Even the lobby shows the careworn state of the hotel. Sofas and overstuffed chairs...

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2Thank fomayin
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for taking the time to share your feedback from your recent stay. I am deeply disappointed to read about your recent stay. At your earliest convenience can you please reach out to me directly at abby.derohanian@ihg.com so that I may obtain additional information about your stay. Thank you again for your review and I look forward to speaking...

Santa Barbara
Reviewed 6 days ago NEWvia mobile

SF classic: seaweed in bar nuts, egg whites served in bento box, kale Caesar Salad. Worth the hike up Nob Hill. Stayed here for the SF writers conference. Welcoming staff. Housekeeping exceptionally nice.

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Thank 264dalez
Reviewed 1 week ago via mobile

Brilliant location on the top of the hill so wonderful views overlooking the whole city. Tram stop outside the hotel - good for getting back to the hotel! Staff very friendly. Rooms spacious. Bar has over 100 martinis on the menu, with fun live music in the evening.

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Thank LBLL2016
London, United Kingdom
Reviewed 1 week ago via mobile

I stayed at the Mark Hopkins for a work conference that happens every year. This is the first time I've stayed at an IHG hotel for a long time, and I have to say I wasn't overly impressed. I had a room away from the elevators which I hoped was quite, however the walls are paper thin. Almost every night...

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1Thank acf-ldn
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for taking the time to share your feedback from your recent stay. I am deeply disappointed to read about your recent stay. I will share your feedback with our management team in order to improve our overall satisfaction. Again, thank you for taking the time to share your feedback. Kind Regards, Abby Derohanian Front Office Manager

A TripAdvisor Member
2 reviews
Reviewed 1 week ago via mobile

Perfect location in beautiful Nobhill neighborhood. Walking distance to restaurants and a 15-20 min walk to pier (Biulding 1). Service was good as always is at Intercontinental hotels. There were some stains on the carpet in the lobby waiting area, think the lobby may be in need of some new carpet and couches or at minimum a deep cleansing. Room...

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Thank A TripAdvisor Member
Reviewed 1 week ago via mobile

Not what we expected for the astronomical price we payed for a room. We booked a king bed room but were given a room with 2 double beds. My husband and i had to sleep on separate beds! The mattresses aren't comfortable. If you go near the side you start sliding off the bed. The hotel needs to redecorate and...

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1Thank Ayesha K
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for taking the time to share your feedback from your recent stay at the InterContinental Mark Hopkins. I am dissapointed to read about your recent stay. At your earliest convenience can you please reach out to me at ICMarkHopkins@ihg.com so that I may gather additional information. Again, I look forward to speaking with you further. Kind Regards, Abby...

Reviewed 1 week ago via mobile

We had a good time here with our 2 boys. Good French restaurant around the corner and a local why with a basketball court for the kids. The in-house restaurant was very good as well. The staff is super friendly and accommodating.

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Thank Kathleen C
Templeton, California
Reviewed 1 week ago

Wonderful hotel in a great location. Close to many sights including China Town. Wonderful bar at the top with spectacular views. We had adjoining rooms with our teenage sons which worked out perfectly.

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Thank Juls-n-Andy
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Staying in Nob Hill

Neighborhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighborhood
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away. ... more   less 

Additional Information about InterContinental Mark Hopkins San Francisco

Address: 1 Nob Hill, San Francisco, CA 94108-2228
Location: United States > California > San Francisco > Nob Hill
Price Range: $196 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Mark Hopkins San Francisco 4*
Number of rooms: 380
Reservation Options:
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Also Known As:
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
Intercontinental San Francisco
San Francisco Intercontinental
Hotel Style:
#15 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
#65 Family Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental Mark Hopkins San Francisco staff and other travelers.
21 questions
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Questions? Get answers from InterContinental Mark Hopkins San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not all rooms have a bath...”
 of 5 bubbles MelanieN71, 3 weeks ago | Read review
“Higher floors have better views, west faces the Golden Gate, east faces Downtown”
 of 5 bubbles warrenslo, 3 weeks ago | Read review
“Ask for a quiet room”
 of 5 bubbles canoepunkie, 3 weeks ago | Read review
“Find another hotel”
 of 5 bubbles Adtron, 4 weeks ago | Read review
“Upper floor always the best option for views.”
 of 5 bubbles dbwbear, Jan 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question