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InterContinental Mark Hopkins San Francisco

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999 California Street, San Francisco, CA 94108-2228
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$246
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Free cancellation until 05/27/22
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$231
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Traveler (1580)
Room & Suite (1158)
Dining (152)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 01/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Mark Hopkins San Francisco
Updated 01/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#88 of 252 hotels in San Francisco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels with a long legacy of service excellence. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Babysitting
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Cable / satellite TV
Flatscreen TV
Telephone
VIP room facilities
Iron
Laptop safe
Private bathrooms
Radio
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Classic
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
182Restaurantswithin 0.3 miles
122Attractionswithin 0.3 miles
3032Reviews49Q+A100Room tips
Traveler rating
  • 1,242
  • 1,043
  • 456
  • 197
  • 93
Time of year
Traveler type
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Popular mentions
Travel_Meister2 wrote a review Jan 15
Boston, Massachusetts145 contributions41 helpful votes
The Mark Hopkins lives up to it's Luxury status. It's location is far enough away from the drug addicts that now inhabit so many San Francisco streets. The park across the street provide a nice clean place for a morning walk. Try the top floor bar and restaurant, a classic spot with wonderful views.
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: Ask for high floor.
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco
Responded 3 days ago
Dear Travel_Meister2, Thank you for your kind review! We are delighted you enjoyed the location of our hotel as well as your experience at the Top of the Mark. We hope to get the opportunity to welcome you back in the near future. Sincerely, Firas
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Brian W wrote a review Jan 10
Sacramento, California91 contributions75 helpful votes
Hoping for a good experience in the city, we chose a property with a good recommendation. We were fortunate to get a rate that included parking because it is over $70 per day if it’s not included. Although the staff was nice, it was clear that something was missing from the beginning. We asked for a room that was quiet with a view. What we were offered as an upgrade was one close to the elevator which kept us up well into the night. Every part of the hotel showed its age and it smelled like an old building. While asking about club level amenities, there are essentially none. I asked 2-3 way to clarify and got the same answer. Ambassador Club exists in name only here and it’s not worth anything beyond that. This hotel is overrated in every category with the exception being the friendliness of staff. Status has no status here.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Don’t stay here but if you insist, stay away from the elevator shafts.
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1 Helpful vote
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco
Responded 1 week ago
Dear wagoner00, Thank you for taking the time to let us know abut your experience staying with us, We sincerely appreciate your kind words about our team members; However, I do apologize for the inconvenience due to the noise, and for not meeting your expectations as an ambassador member. We hope that you will give us the opportunity to welcome you back for another visit in the near future. Sincerely, Firas
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TinaC wrote a review Jan 6
Clovis, California7 contributions2 helpful votes
We stayed at The Mark Hopkins over 4 nights for our daughter’s New Year’s wedding. This was our second time staying at the hotel, and because we had such a nice experience the first time, we decided to book a block of rooms for our guests for the wedding weekend. The hotel is a Grand Dame of historic charm, but it is the staff that makes the experience. We dealt with Lavon for reservations and she was wonderful. Very professional, easy to communicate with and super thoughtful. She even had a full length mirror brought to our suite for the bride and I to use for the wedding. She also checked in before, during and after the event to see if we needed anything. The front desk, restaurant and cleaning staff were also all very helpful and friendly. During COVID everyone seems so stressed and unhappy, but not at The Mark Hopkins….this staff understands service and are still trying to provide the best service they can. Our rooms were all clean and comfortable, and everyone raved about the fantastic views. I appreciate the quality of the sheets and towels, and that the windows open for fresh air. Yes, this is an older hotel and there were a few items that showed some wear…..but still being in a Pandemic, I chose to focus on the cleanliness over frayed fabric. Hopefully once things return to pre-COVID bookings and the hotel is busier they will be able to address a freshener of carpet and fabrics. Honestly, for the most part things were in good shape, just not great. To be fair…..in the past 9 months we have also stayed at the Fairmont and Hyatt Regency and they were all in about the same condition.
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Date of stay: January 2022
Value
Cleanliness
Service
Room Tip: The standard rooms have smaller bathrooms than the rooms that are a little bit bigger and cost a...
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco
Responded 1 week ago
Dear Quest801567, Thank you for your amazing review of your stay with us. I am delighted that the wedding weekend went great! We sincerely appreciate your kind words about the hotel and our team members, and we hope to get the pleasure of welcoming you back in the near future. Sincerely, Firas
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Joe wrote a review Dec 2021
Santa Barbara, California60 contributions41 helpful votes
+1
Stayed at this hotel for one night in a room facing the Grace Cathedral. Going up and down the Nob Hill could take some energy, but the views were good. The front desk was very efficient, though the senior male staff who helped check-in was with a cold face, not a warm and welcome feeling. I asked for a higher floor, but ended up with a sixth floor room. The room was classic (a bit old fashioned), simple and clean, with a coffee manchine, but no fridge. The thick curtains could not fully cover the windows, which was a bit lack of privacy. There are only three guest elevators, and you might need to wait for a while during dinner time as some people come for the restaurant at the top of the hotel. But a female staff was very nice, and let me use the staff elevator to go to my floor. The location of the hotel was excellent, just a few minutes away from the Chinatown, where you can find plenty of delicious food. It's a four star hotel, but the overall quality is not four star. I would try some other hotels next time when I am in SF.
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Date of stay: December 2021Trip type: Traveled solo
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jfkson1 wrote a review Dec 2021
Pebble Beach, California246 contributions105 helpful votes
Bottom it is. IHG who owns it does everything to scrimp, save and cheat. Furnishings totally depreciated in value and accounting so why not replace them? Glass window was loose. Street noise as windows are single paned.. Room charge had "hidden" fees for items no one had used!!!
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Date of stay: December 2021Trip type: Traveled on business
3 Helpful votes
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Response from Firas M, Guest Services / Front Office at InterContinental Mark Hopkins San Francisco
Responded 2 weeks ago
Dear jfkson1, Thank you for taking the time to leave your comments. We were distraught to learn of your recent experience at the Mark Hopkins, but also would like to let you know that plans for renovations are in the works and hope to welcome you back for a stellar stay in the future.
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PRICE RANGE
$193 - $452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental mark hopkins san francisco hotel san francisco, intercontinental san francisco, san francisco intercontinental
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Nob Hill
NUMBER OF ROOMS
383
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Frequently Asked Questions about InterContinental Mark Hopkins San Francisco
Which popular attractions are close to InterContinental Mark Hopkins San Francisco?
Nearby attractions include San Francisco Playhouse (0.2 miles), Cable Car Museum (0.2 miles), and Grace Cathedral (0.2 miles).
What are some of the property amenities at InterContinental Mark Hopkins San Francisco?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Mark Hopkins San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Mark Hopkins San Francisco?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Mark Hopkins San Francisco?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental Mark Hopkins San Francisco?
Conveniently located restaurants include Tacorea, Fino Bar & Ristorante, and Nob Hill Cafe.
Are there opportunities to exercise at InterContinental Mark Hopkins San Francisco?
Yes, guests have access to a fitness center during their stay.
Is InterContinental Mark Hopkins San Francisco located near the city center?
Yes, it is 0.9 miles away from the center of San Francisco.
Are any cleaning services offered at InterContinental Mark Hopkins San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Mark Hopkins San Francisco offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to InterContinental Mark Hopkins San Francisco?
Many travelers enjoy visiting Alcatraz Island (2.5 miles), Golden Gate Bridge (4.2 miles), and City Lights Booksellers (0.5 miles).