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Palace Hotel, A Luxury Collection Hotel, San Francisco

Traveler (1658)
Room & Suite (821)
Dining (191)
Overview
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2 New Montgomery Street, San Francisco, CA 94105-3477 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,783)
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1,618 results
Traveler rating
974
371
143
60
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LanguageEnglish
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974
371
143
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70
Show reviews that mention
All reviews garden court pied piper glass ceiling heated toilet seat indoor pool beautiful historic hotel montgomery street spg member room service beautiful lobby concierge desk deluxe room turn down service the financial district bart station market st housekeeping staff
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1 - 5 of 1,618 reviews
Reviewed 4 days ago

As a San Francisco native this hotel is part of my history. Regular part of our Christmas activities involved visiting the City of Paris store with its REAL Christmas tree, Podesta Baldocchi with its beautiful Christmas floral arrangements, J.Magnins and their beautiful boxes, the Emporium...More

Date of stay: December 2018
Thank tagarryt
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded 3 days ago

Dear tagarryt, Thank you for your terrific review of the Palace Hotel, A Luxury Collection Hotel. We are delighted to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We look forward to your...More

Reviewed 6 days ago

My wife and I spent our 50th Anniversary at the Palace Hotel. What we didn't know was that the staff was on strike when we made our reservation. And we still wouldn't of known it if they hadn't been at the front entrance making ridiculous...More

Date of stay: November 2018
Thank nonofyourbuisness
Reviewed 6 days ago via mobile

The hotel is absolutely gorgeous. You can’t help but be taken aback by the beautiful glass ceiling and gorgeous crystal chandeliers in the dining area off the lobby. Stunning. The staff is very helpful. Very clean. Food in restaurant is good. Rooms are small as...More

Date of stay: January 2019
Thank S751IIchrisa
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded 4 days ago

Dear S751IIchrisa, Thank you for staying at Palace Hotel, A Luxury Collection Hotel. We are glad you liked our unique approach to decorative details and that you enjoyed our courteous service. That being said, we are sorry your room was not to your complete satisfaction....More

Reviewed 6 days ago via mobile

The room was clean but there were reduced services and staff during strike. Striking workers were loud and inconvenient. No restaurant or bar service. No room service. Price should have been reduced due to reduced amenities.More

Date of stay: November 2018
Thank V1711KImichaels
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded 6 days ago

Dear V1711KImichaels, Thank you for being our valued guest and for taking the time out of your day to provide a review of our hotel. We appreciate you sharing your concerns. Our top priority is excellent service, so we want to extend our sincerest apologies...More

Reviewed 1 week ago

I spent 4 nights at the Palace for a conference and although the hotel was packed, the experience from the check in to the room and concierge attention was flawless. I meet Reuben D. at check in and the initial interaction was so positive that...More

Date of stay: January 2019
Thank enkaneps
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection Hotel, San FranciscoResponded 6 days ago

Dear enkaneps, Thank you for the great review. We love knowing that the attentive service provided by Reuben and Debbie went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your compliments...More

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About
Description
Palace Hotel, A Luxury Collection Hotel, San Francisco is a premier hotel in the heart of San Francisco, California near Chinatown, Union Square, Financial District, and Moscone Convention Center. We have More elegant accommodations and opulent meeting space. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Beachfront
Spa
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
552
Price range
$274 - $1,261 (Based on Average Rates for a Standard Room)
Also Known As
Palace Hotel San Francisco
,
Palace San Francisco
Location
United States > California > San Francisco > South Beach / SoMa / Downtown San Francisco
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
552
Price range
$274 - $1,261 (Based on Average Rates for a Standard Room)
Also Known As
Palace Hotel San Francisco
,
Palace San Francisco
Location
United States > California > San Francisco > South Beach / SoMa / Downtown San Francisco
Photos
Traveler (1,658)
Room & Suite (821)
Dining (191)
Pool & Beach (31)
Amenities (46)
Business Center & Event Rooms (8)
Nearby
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Nearby AttractionsSee all 1,977 nearby attractions
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Questions & Answers
Ask a question
kst1
October 21, 2018|
AnswerShow all 4 answers
Response from HM1212 | Reviewed this property |
I have Platinum Elite, and I did get a free continental breakfast with the stay. You can upgrade the breakfast to full breakfast with $18 or something.
0
Votes
gem1662016
March 15, 2018|
AnswerShow all 9 answers
Response from B2515SUvictoriab | Reviewed this property |
Gah! Sorry I’m barely seeing this! Yes, we actually stayed in a handicap room!!! It was roomy and the shower had a wooden bench. It’s fabulous all around! Hope you go!
0
Votes
cocobeancolleen
January 28, 2018|
AnswerShow all 3 answers
Response from 569rebeccad | Reviewed this property |
There was in my room- very useful when you’re in town more than a day
1
Vote
Room Tips
"Get a room the fronts on Market Street."
nonofyourbuisness
6 days ago
Read review
"Get higher room and room facing internal "courtyard" to avoid street noise."
enkaneps
1 week ago
Read review
"Stay away from the connecting rooms."
joeandmarlane
1 week ago
Read review
"We were on the 7th floor and it was very quiet. The pool is located on the 4th floor."
Tourist652482
1 week ago
Read review
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