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Palace Hotel

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Palace Hotel
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900 Reviews from our TripAdvisor Community

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Showing 818: English reviews
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New York, NY
Reviewed yesterday NEW

At a luxury hotel, we can only hope for the best of everything. While the Palace Hotel is a beautiful place to stay for a few days, sound proofing in the rooms facing Market St was lacking (and I was on a high floor too). A person screaming/ranting for a good 10 minutes on a Friday night was too close...

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Thank NYC_family_of_four
San Francisco, California
Reviewed 2 days ago NEW

I love everything about The Palace Hotel. The staff is very friendly and helpful and the lobby and the Garden Court are breathtakingly exquisite with its muted lighting and early 20th century decor. The food in the Pied Piper and Garden Court restaurant is yummy, the bed and pillows are comfy, and it's situated in a wonderful, centralized location --...

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Thank Sharon L
San Francisco, California
Reviewed 2 days ago NEW

We live behind the hotel and sometimes book a staycation for a night or two to be pampered, do room service, watch "in-theater" movies in the room, use the gym, have breakfast and stay a night at this beautiful property - we are never disappointed. The rooms and bathrooms are clean and modern. The hotel is very central to everything...

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Thank Mr J
New York
Reviewed 5 days ago NEW

The Palace Hotel has a great decor, it's a very luxury and stylish hotel. No wonder it was a part of the Luxury Collection Hotel. We have been told by the local that it used to be a Sheraton Hotel. It was a great transformation I must say. I like the neighborhood and the Montgomery station was right in front...

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Thank euro2006
Venetia, Pennsylvania
Reviewed 6 days ago NEW

The property is in a great location in San Francisco. The building is amazing. The character and the history that is recognized upon entering the hotel. The staff is the best. The young lady that checked me in was efficient and very good - she checked me in, recognized me as a platinum member of their frequent travel program and...

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Thank Rob P
Sacramento, California
Reviewed 6 days ago NEW

The Palace Hotel is an excellent hotel close to everything in SF. It's central location allows for easy access to AT&T Park, Union Square, Chinatown, Pier 39 and Fisherman's Wharf. The hotel itself is a classic design with beautiful rooms. The beds are comfy and the room was very clea. Excellent choice.

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Thank Fire733
Reviewed 6 days ago NEWvia mobile

Definitely my best hotel experience to date, we found a deal for a few nights in a two double bed room and arriving at the hotel we were greeted with a very polite and enthusiastic doorman into a waiting hall tjat looked like a love child between henry VIII and bill gates on the first night there was some noise...

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Thank Kyle A
Chantilly
Reviewed 1 week ago NEW

Grand older hotel with nice touch of luxury. Was great for a short 3 day business trip. Nice breakfast in the main lobby area and service was very good. Can be a bit expensive but most hotels in San Fran are.

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Thank Andy F
The South
Reviewed 1 week ago

The king size bed room facing market street have nice marble showers w rain heads/No tub); but you do here the noise from the streetcar on Market Street. Overall the hotel is very nice with courteous staff. Check in line can be long.

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1Thank SouthernSailor
Fairfax, Virginia
Reviewed 1 week ago

I was wowed from the first step into the lobby...beautiful, friendly doormen, front desk staff are super professional and helfpul. I was quickly checked in and had a room on the 8th floor. It was very spacious, especially for San Francisco, and beautiful. The bed and linens were luxurious and super comfortable. The room came with a refrigerator (a really...

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1Thank juliethirni
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Staying in SoMa

Neighborhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Garden Court
Garden Court
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Palace Hotel is a Luxury Collection Hotel in San Francisco near Chinatown, Union Square, Financial District, and Moscone Convention Center. We have elegant accommodations and opulent meeting space ... more   less 

Additional Information about Palace Hotel

Address: 2 New Montgomery Street, San Francisco, CA 94105-3477
Location: United States > California > San Francisco > SoMa , South Beach
Price Range: $260 - $720 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palace Hotel 5*
Number of rooms: 552
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com and Jetsetter so you can book your Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palace Hotel San Francisco
Palace San Francisco
Hotel Style:
#7 Spa Hotel in San Francisco
#18 Luxury Hotel in San Francisco
#29 Business Hotel in San Francisco
#34 Romantic Hotel in San Francisco
#38 Family Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from Palace Hotel staff and other travelers.
23 questions
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Toronto, Canada

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Questions? Get answers from Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid Market St facing room if you're a light sleeper.”
 of 5 bubbles NYC_family_of_four, yesterday | Read review
“Ask for a quiet room not facing the street.”
 of 5 bubbles sharonlU3774HK, 2 days ago | Read review
“Outside rooms face the street and back of the hotel, inside rooms seem quieter in the courtyards.”
  • High ceilings in this historic landmark
 of 5 bubbles 69mrj, 2 days ago | Read review
“Stay away from the room near freight elevator(s)”
 of 5 bubbles euro2006, 5 days ago | Read review
“Ask for a room that does not face market street.”
 of 5 bubbles robp991, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question