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845 Bush Street, San Francisco, CA 94108-3312
2 people are viewing this hotel
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Traveler (563)
360
Panoramas (8)
Room & Suite (439)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from White Swan Inn
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 245 in San Francisco
Location
4.7
Cleanliness
4.6
Service
4.7
Value
4.4
Travelers' Choice
With a crackling fireplace in all 26 guestrooms and suites, the White Swan Inn is a romantic small hotel in the Nob Hill/Union Square area. The White Swan Inn is a visually stunning tribute to the intimate hotels of London. Dark wood paneling, rich floral carpets, comfortable furniture and enchanting English art and collectibles set the tone. All guests enjoy a complimentary daily breakfast basket and complimentary daily glass of wine with nibbles. You can also check out our sister hotel, Petite Auberge, just 20 feet away.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Wifi
Wine / champagne
Non-smoking hotel
Shared lounge / TV area
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Room features
Bathrobes
Desk
Fireplace
Housekeeping
Sofa
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quaint
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
237Restaurantswithin 0.3 miles
106Attractionswithin 0.3 miles
1999Reviews37Q+A100Room tips
Traveler rating
  • 1,279
  • 539
  • 126
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  • 15
Time of year
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Popular mentions
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Most Recent
Shortstep wrote a review Jun 24
Matrafured, Hungary188 contributions109 helpful votes
If you have had enough of the standard hotels this is a quaint and refreshing place. Floral wallpaper, fire place in the room, good location, clean, basic complimentary continental breakfast, historic elevator - good grocery shopping and great neapolitan pizza place around the corner. Solid choice.
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Date of stay: June 2022Trip type: Traveled
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GitchSup wrote a review Jun 4
Duluth, Minnesota1234 contributions159 helpful votes
We absolutely adored the look and feel of the place and were totally charmed by its looks, but that faded after we got situated a little. The first thing we noticed was that with 2 suitcases and our carryons we needed all the chair and sofa space for the bags, that left us nowhere to actually sit, we were looking for a dresser or desk of some sort to set things on that would have given us a usable sitting area. Because of that, we had to sit in bed to watch TV, which is quite a ways across the room and very small. The next surprise came when the restaurant next door started their dinner service and we could hear the sound of glassware and even could hear some louder conversations as if we were sitting at the table, if there was AC so you could close the windows it would help a lot. The final thing that did it for us was the firmness of the beds, if you like an extra firm rock-solid bed this will be perfect, as for us we really didn't sleep much for 3 nights. The front desk folks were all top-notch and really saved the stay for us, they really know the city, had great recommendations and were so pleasant! Having the valet parking was wonderful and really helpful for us, I was worried about where we would have to park, but their valet is only a little higher than the cost for the self-park. The location of the hotel is perfect, with lots of things within walking distance, including some great places to eat. In all this place is a charmer, but has some flaws that could be easily remedied.
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Ask for a room away from the restaurant side
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Response from Cristy Flores, Guest Services / Front Office at White Swan Inn
Responded 3 weeks ago
Hello GitchSup, Thank you very much for choosing us and for your feedback. On behalf of the team, I sincerely apologize if we were not able to meet some of your expectations during your stay at the White Swan Inn. I know we have upset you and for that we are very sorry. Our Deluxe Queen with Fireplace guest rooms clock in at approximately 310 square-feet and our Deluxe King with Fireplace at approximately 340 square-feet. If you need a larger room, I suggest to book our spacious Luxury King with Fireplace guest room featuring a 360 square-feet. Regarding the restaurant next door, I am very sorry if you could hear the sound of the glassware and some louder conversations. We can definitely pre-assign you to a quieter room on the upper floor on your next visit if you give us another chance. All the mattresses we have are all brand new and most of our guests really love them. Kindly message me directly as I would love to know your room number and may have to check the mattress in your room. If necessary, we may need to ask the manufacturer for replacement. With regards to the valet parking, parking in San Francisco is difficult and expensive. We offer a valet parking service for $58.00 per night plus tax for a regular size vehicle and $68 for an oversized with 24 hour unlimited in and out privileges. Alternatively, there are other parking garages nearby with competing rates. In spite of everything, I'm so happy to hear that the staff provided you with exceptional service. I really appreciate you for taking the time to give us your comments and concerns. Your feedback is very important to us and we will do our best to make a great improvement and to be better in service. Once again, our sincerest apologies and thank you very much for staying with us. I look forward to hearing from you. Have a wonderful day and a safe journey! Sincerely, Cristy Flores White Swan Inn, San Francisco
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Tom42532 wrote a review May 2022
Northville, Michigan181 contributions73 helpful votes
My wife and I spent two nights at the White Swan during a short sightseeing visit to SF. I picked this hotel based on its TA ranking, room size, location and price. A relatively great value in an expensive city. Other reviews have described White Swan Inn as European style, which is apt. It has an unassuming exterior, small lobby, relatively narrow halls and older infrastructure ... all put together with tons of charm and comfort. We booked a larger room and it was very comfortable. We enjoyed the included continental breakfast - not a lavish buffet, but delicious. The location was great for our walking tours of the city - very close to Chinatown and Union Square. Last but not least, the front desk staff could not have been friendlier or more helpful - each person really seems to love helping his/her guests.
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Date of stay: March 2022
Location
Service
Sleep Quality
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Response from Cristy Flores, Guest Services / Front Office at White Swan Inn
Responded 3 weeks ago
Greetings Tom42532, Thank you so much for staying with us and for taking the time to give us such a wonderful feedback! We are very happy to hear that you had an amazing experience at the White Swan Inn. It was our pleasure to have the opportunity to host you and your wife while visiting San Francisco. Kindly contact us directly if you may need us to assist you with anything. We look forward to welcoming you back when you return to the city. Once again, thank you so much and have a great day! Warmest regards, Cristy Flores White Swan Inn, San Francisco
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Lawrence B wrote a review May 2022
1 contribution
The White Swan was recommended by a work colleague. My wife and I visited for a combination of work for me and a birthday celebration for her. We're so happy we stayed. The staff is super friendly and quick with recommendations, particularly Braulio and Joey at the front desk.
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Date of stay: April 2022
Value
Service
Trip type: Traveled
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Response from Cristy Flores, Guest Services / Front Office at White Swan Inn
Responded May 18, 2022
Hello lawrencebV1652ST, Thank you so much for choosing us and for your kind words! We're so happy we were able to exceed your expectations while staying at the White Swan Inn. Also, thank you for celebrating your wife's birthday with us. We truly appreciate taking the time to give us a great feedback. Please do not hesitate to reach out to us directly if you may need us to assist you in any way. We hope to see you again soon. Have a wonderful day and a safe journey! Warm regards, Cristy Flores White Swan Inn, San Francisco
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johnnymcnair wrote a review May 2022
Nice, France21 contributions31 helpful votes
Nice, comfortable, European style hotel with super friendly staff. Love the fact that everything is included, mini bar, breakfast, coffee and tea all day, and a delightful wine reception every evening. Also like that they use very little paper and plastic.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Parking is expensive, I advise not having a car, public transport works well.
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Response from Cristy Flores, Guest Services / Front Office at White Swan Inn
Responded May 14, 2022
Hello johnnymcnair, Thank you so much for staying with us and for giving us a wonderful feedback! We are very happy to hear that you enjoyed our nice and comfortable European style hotel, the friendliness of the staff, and the complimentary breakfast, all-day coffee and tea service, and the evening wine hour with nibbles. Also, we reduce the usage of paper and plastic as our hotel is designed and run to have a positive impact on the environment. We truly appreciate taking the time to give us a positive review about our hotel. Please do not hesitate to contact us directly if you may need us to help you in any way. We look forward to welcoming you back when you return to San Francisco. Have a great day and a safe travel. Warmest regards, Cristy Flores White Swan Inn, San Francisco
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Tim C wrote a review Apr 2022
Duluth, Minnesota14 contributions
We had a wonderful long weekend in San Francisco and stayed at the White Swan Inn. My wife found this boutique hotel and it was absolutely the right choice over choosing a chain hotel option. Great and comfortable room with fun decor. What a great location in the Union Square. Easy walking or transit to Fisherman's Warf, The Ferry Building, Coit Tower, The Mission District and more. The staff were extremely welcoming and helpful! They provided an evening wine reception with snacks daily and a decent continental breakfast. All in all, a great experience!
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Date of stay: April 2022
Location
Cleanliness
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Response from Cristy Flores, Guest Services / Front Office at White Swan Inn
Responded Apr 28, 2022
Hello Tim C, Thank you so much for choosing us and for your kind words! We are so thrilled to hear that you and your wife had a wonderful long weekend with us and loved our comfy guestroom with fun decor, our central location, the exceptional service of the staff, and the complimentary wine hour and breakfast. We always give our 100% every day to provide a great experience to all our guests and we're very happy to know that it all reflected during your stay at the White Swan Inn. Please do not hesitate to contact us directly if you may need us to assist you with anything. We look forward to welcoming you back in the near future. Once again, thank you so much and have a safe journey! Warmest regards, Cristy Flores White Swan Inn, San Francisco
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gaiabrown wrote a review Mar 2022
17 contributions9 helpful votes
There were a lot of flowers on the wallpaper and a lot of dots on the carpeting. I hoped we would like our room and we did! There was a large sitting area with a gas fireplace, a dressing table with sink and counter in addition to the full bath. And the service was superb. We arrived late, after restaurants were closed, and were looking for a nearby bar. Instead, the desk host brought complementary glasses of wine up to our room. We had an early departure when we left, and knowing that, there were boxed breakfasts waiting for us to take along. Even the sodas and water in the mini bar were complementary. We felt well cared for and will definitely stay here on our next trip to San Francisco.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
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Response from Cristy Flores, Guest Services / Front Office at White Swan Inn
Responded Mar 30, 2022
Dear gaiabrown, Thank you so much for choosing us and for sharing a wonderful feedback about our hotel! We are truly honored to be part of your trip in San Francisco and extremely thankful for giving us the opportunity to host you. Our team's service and amenities are designed to provide a great experience to all our guests. Please let us know if there's anything else that we can help you with. Once again, thank you so much and we hope to see you again soon. Have a safe journey! Warmest regards, Cristy Flores White Swan Inn, San Francisco
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Laura525 wrote a review Mar 2022
New Orleans, Louisiana105 contributions43 helpful votes
+1
We loved this fresh & charming old Inn. The breakfast and happy hour offerings were delightful and the staff is kind and professional. The whole place is filled with antiques. A few minor glitches were repaired in our suite immediately. Watch out— breakfast pastries are incredible!
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Date of stay: March 2022Trip type: Traveled
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Response from Cristy Flores, Guest Services / Front Office at White Swan Inn
Responded Mar 16, 2022
Dear Laura525, Thank you so much for sharing your feedback regarding your stay! I am very glad to hear that you loved our fresh and charming old inn. Also, thank you for the kind words regarding the breakfast and happy hour with complimentary wines and nibbles. We always prioritize our guests' needs and we want everyone to have a memorable experience at the White Swan Inn. Kindly contact us directly if you may need us to help you with anything. We look forward to welcoming you back when you return to San Francisco. Have a pleasant day and safe travels! Best regards, Cristy Flores White Swan Inn, San Francisco
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Ray L wrote a review Mar 2022
Houston, Texas111 contributions25 helpful votes
+1
Staying at the White Swan reminded me of a hotel room I had in Switzerland. It is definitely a different experience than the usual chain hotels. The room was quirky, but cozy. They don't have air conditioning, but we didn't need it. However, we did need the fireplace and electric heater provided. My room faced the street, but it was what I requested, a room with a view. Keep in mind that that also comes with a bit of street noise which didn't bother me. The breakfast was nice. It varied from morning to morning. The selections included an assortment of pastries, croissants, muffins, biscuits, yogurt, cereal, boiled eggs, fruit, coffee, and tea. The in room refrigerator was stocked with bottled water, diet and regular Coke, and flavored carbonated water. The room does not have a microwave, but the kitchen staff happily microwaved anything I asked. The room was nicely appointed. The bed was super comfortable and it was nice sitting in my room in front of the fireplace enjoying a glass of Merlot and snacks that are free to guests each evening from 5 to 7 p.m. The staff from the registration desk, to the kitchen staff to housekeeping were professional and friendly. I didn't hesitate to ask when I needed information. Two blocks over you can catch the cable car or you can walk to China Town, Union Square, or 555 California Street if you don't mind tackling a couple of steep hilly streets. You can even walk to Fisherman's Wharf. TIP(If you're going to be in San Francisco at least 3 days, download the MUNI app and get a one day or 3 day pass. Then you can hop on and off the cable cars, muni bus, and regular bus as often as you like. The app helps you plan your trips.) No issues with homeless people outside of the hotel or in areas further into Union Square. I can't wait to book again.
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Date of stay: March 2022Trip type: Traveled
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Response from Cristy Flores, Guest Services / Front Office at White Swan Inn
Responded Mar 8, 2022
Hello Raybees53, Thank you so much for choosing us and for giving us such a wonderful feedback! We always aim to give our 100% every day to provide a memorable experience to our guests and we're very happy to hear that you had an amazing stay with us at the White Swan Inn. We can't thank you enough for taking your time to write us such a great review! On behalf of our team, we are very, very grateful to have given the chance to accommodate you while visiting San Francisco. Kindly reach out to us directly if you may need us to help you with anything. We hope to see you again soon and have a safe travel! Warmest regards, Cristy Flores White Swan Inn, San Francisco
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geauxgal wrote a review Feb 2022
Reston4 contributions5 helpful votes
Our experience at The White Swan was perfect! All of the staff was helpful, professional and always pleasant and friendly without being intrusive. The breakfast was so delicious and beautifully offered. The room was very clean, nicely decorated and very comfortable. Perfect, central location in the city. Certainly a great value. We are looking forward to going back and it can't be soon enough!
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Date of stay: February 2022
Rooms
Location
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Response from Cristy Flores, Guest Services / Front Office at White Swan Inn
Responded Mar 31, 2022
Hello geauxgal, Thank you very much for staying with us and for giving us such a wonderful feedback! We are very happy to have the opportunity to accommodate you while visiting San Francisco. Our team's service and amenities are designed to provide an exceptional service to our guests and we're thrilled to hear that you had a perfect stay with us. Please reach out to us directly if you may need us to help you in any way. We can't wait until we see you again soon. Have a great day and safe travels! The Beautiful Hotel, White Swan Inn, San Francisco
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PRICE RANGE
$243 - $339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
white swan hotel, white swan san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Union Square / Lower Nob Hill
NUMBER OF ROOMS
26
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Frequently Asked Questions about White Swan Inn
Which popular attractions are close to White Swan Inn?
Nearby attractions include Marrakech Magic Theater (0.3 miles), San Francisco Playhouse (0.1 miles), and Grace Cathedral (0.2 miles).
What are some of the property amenities at White Swan Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and dry cleaning.
Which room amenities are available at White Swan Inn?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at White Swan Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at White Swan Inn?
Yes, valet parking is available to guests.
What are some restaurants close to White Swan Inn?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Tacorea.
Is White Swan Inn located near the city center?
Yes, it is 0.8 miles away from the center of San Francisco.
Are any cleaning services offered at White Swan Inn?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at White Swan Inn?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to White Swan Inn?
Many travelers enjoy visiting Alcatraz Island (2.7 miles), Golden Gate Bridge (4.2 miles), and City Lights Booksellers (0.6 miles).
Is White Swan Inn accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.