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White Swan Inn

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845 Bush Street, San Francisco, CA 94108-3312
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (530)
360
Panoramas (8)
Room & Suite (424)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 11/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from White Swan Inn
Updated 11/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 247 hotels in San Francisco
Location
Cleanliness
Service
Value
Travelers' Choice
With a crackling fireplace in all 26 guestrooms and suites, the White Swan Inn is a romantic small hotel in the Nob Hill/Union Square area. The White Swan Inn is a visually stunning tribute to the intimate hotels of London. Dark wood paneling, rich floral carpets, comfortable furniture and enchanting English art and collectibles set the tone. All guests enjoy a complimentary daily breakfast basket and complimentary daily glass of wine with nibbles. You can also check out our sister hotel, Petite Auberge, just 20 feet away.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Wifi
Wine / champagne
Non-smoking hotel
Shared lounge / TV area
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Room features
Bathrobes
Desk
Fireplace
Housekeeping
Sofa
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quaint
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
252Restaurantswithin 0.3 miles
104Attractionswithin 0.3 miles
1,950Reviews36Q+A100Room tips
Traveler rating
  • 1,239
  • 536
  • 123
  • 37
  • 15
Time of year
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Popular mentions
Yuko wrote a review Dec 2020
San Francisco, California3 contributions1 helpful vote
I really enjoyed staying in the white swan inn for two nights. Everything is walking distance, close to China town, Italy town, and all the shopping stores! Staffs were very helpful. If you are wine lover like me, there’s happy hours that serves with cheese and wine.🥂 I would highly recommend, and I would definitely stay here.
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Date of stay: December 2020Trip type: Traveled solo
1 Helpful vote
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Response from Jorge R, Guest Services / Front Office at White Swan Inn
Responded 1 week ago
Dear Yuko, Thank you very much for your many kind words. My team and I are completely focused on ensuring that our guests have a wonderful time with us, so it is great to hear that your stay at White Swan was just that! It is nice to recognized on our dedication and commitment to be 'at your service' in each and every guests to ensuring your stay is relaxing and enjoyable. Now that you have found us, we really hope you will return again to San Francisco, as we look forward to being your "home away from home" in our City by the Bay. Best Wishes, Jorge Rosana Front Office Manager
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aleashamey wrote a review Dec 2020
Groveland, California1 contribution1 helpful vote
We stayed at the White Swan Inn for a quick weekend in the city. The hotel was perfect! So cute and cozy with a British theme. The staff was super friendly and helpful. We had our evening wine and nibbles in the library room with the fireplace going each night. We were the only ones in there, which was nice since we stayed during Covid. The breakfast was exactly what we expected, and we were able to enjoy that in our room. The hotel was clean, there was hand sanitizer on every floor and masks being worn by all. We stayed in the King room with a fireplace. It was spacious and cozy at the same time. We loved it! The location is perfect for walking around SF. It's close to Union Square, Nob Hill, North Beach, Chinatown and the Cable Cars (when they are back up and running)! We will definitely be coming back to this hotel!
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Jorge R, Guest Services / Front Office at White Swan Inn
Responded 2 weeks ago
Dear aleshamey, Thank you so much for staying at White Swan Inn, and for taking time to share such a thoughtful review. I would want to know that everything that could be done in the interest of safety, is being done, so that is our approach. We have worked very hard to create a comfortable yet safe environment during this time. I am especially happy to know that our "friendly staff" commits to put extra efforts helped you feel reassured and contributed to a most enjoyable stay. We greatly look forward to your return, please come and visit soon. Best Wishes, Jorge Rosana Front Office Manager
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spiccolo wrote a review Dec 2020
Sebastopol, California136 contributions67 helpful votes
Went to see holiday lights in Union Square and to support during covid. This hotel now my personal favorite. Casual clean and classy. Wonderful man who works morning and includes a sweet haiku hour and breakfast in their cozy parlor. Very walkable. They even left a sweet note and chocolate for my daughters birthday. Only downside is my window got smashed out side across the street. I want saving money by using meter instead of secure parking. Beware car thieves out in full force right now especially during lock down. This was no fault of hotel but I recommend not being a cheap skate like me and find secure parking and don’t leave anything that looks valuable in car. Enough about that! Our king suite was spacious and cozy. Fireplace and plenty of beverages in fridge. Bonus points for serving Equator coffee my favorite. I will stay again in a heartbeat !
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Response from Jorge R, Guest Services / Front Office at White Swan Inn
Responded 5 weeks ago
Dear spiccolo, Thanks very much for kindly taking time to share such a informative and thoughtful review. . It's nice to hear that you and your daughter enjoy our beautiful Luxury King room and quirky touches of the hotel made your stay short, sweet and cozy quality time! My team and I are completely focused on ensuring that our guests have a wonderful time with us and feeling special. The safety, health and comfort of our guests is always paramount, but especially so during these times. But we must rely on our dear guests to be as considerate as possible of others, and are truly grateful for wonderful guests like you. I'm very sorry about the "parking encounter" and gave such hassle on our lovely City. Nob Hill is one of residential neighborhood and few blocks are several parking options we can provide you next time. Please do come back soon, we greatly excited and look forward to welcoming you again. Best Wishes, Jorge Rosana Front Office Manager
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ktron3030 wrote a review Dec 2020
1 contribution1 helpful vote
What a great place to have a staycation. Fire place was hot, the bathroom was clean and modern and they had a robe for me when i checked in. i ordered clam chowder from chowder hut and watched a 30 Rock marathon on the tv. A great way to spend the evening.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Jorge R, Guest Services / Front Office at White Swan Inn
Responded Dec 6, 2020
Dear ktron3030, Thank you so very much for being our guest, and joining us as your staycation! We want all of our guests to leave with a warm and happy feeling that they have been looked after and cared for in a special way, and we are delighted to hear from you that we have hit the mark! Please visit us again soon, we look forward to welcoming you back as your home-away-from-home in San Francisco! Best Wishes, Jorge Rosana Front Office Manager
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Mei M wrote a review Dec 2020
6 contributions2 helpful votes
I do love this hotel; not many rooms, so you won't see the crowd. The staff was friendly and I appreciate their patience to teach me how to operate the old fashioned elevator ^_^. It's fun to experience this manual elevator. Room was clean and big enough for me; but the bathroom was a little smaller. I didn't join the wine event, so I have no comments about it. Here is a few things that I would like to suggest: 1. Breakfast: I appreciate the convenient food. However, I would like to suggest if you can add a little protein? It's important when your breakfast includes some proteins. Don't need to be fancy; just a scrambled egg or boiled egg would make the breakfast perfect. 2. Fireplace: I was excited about it, however, the fireplace in my room was broken. And I was expecting that the hotel could have fixed it before I came back from my day trip. I was a little disappointed. Do hope to have a functional fireplace when I visit next time. 3. Food delivery: It's very inconvenient that I had to come down stairs to get my food from the delivery person, as they said nobody answered the door. I think the hotel need to find a solution for this, as the food delivery is pretty common in these days, so if the front desk staff can't receive it for your guests, I feel it's inconvenient personally. Anyway, we did have a good time staying at this hotel, and do hope to visit again soon.
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Date of stay: November 2020
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1 Helpful vote
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Response from Jorge R, Guest Services / Front Office at White Swan Inn
Responded Dec 6, 2020
Dear Peggy M, Thank you for your gracious review on your stay! We are glad that you enjoyed our Hotel and hope our many our amenities made your time with us especially comfortable. It is so nice to be appreciated, and that applies to your compliments on our "friendly, attentive and patient helpful staff". Please accept our apologies for that, and also for your "fireplace encounter", and our Chief Engineer is forwarded and none of our guests should be inconvenienced during your stay. We're always open for ways to improve our guests' experience, so I appreciate the feedback on your breakfast options-- we'll keep this in mind! Please contact me in advance of your arrival so that I can see to it personally that your stay will be impeccable as it should have been the first time around. We look forward to delivering that consistently to you again and each and every guest in the future. All the best, Jorge Rosana Front Office Manager jrosana@petiteswan.com
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PRICE RANGE
$162 - $401 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
white swan hotel, white swan san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Union Square / Lower Nob Hill
NUMBER OF ROOMS
26
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Frequently Asked Questions about White Swan Inn
Which popular attractions are close to White Swan Inn?
Nearby attractions include Marrakech Magic Theater (0.3 miles), San Francisco Playhouse (0.1 miles), and Grace Cathedral (0.2 miles).
What are some of the property amenities at White Swan Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and dry cleaning.
Which room amenities are available at White Swan Inn?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at White Swan Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at White Swan Inn?
Yes, valet parking is available to guests.
What are some restaurants close to White Swan Inn?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Liholiho Yacht Club.
Is White Swan Inn located near the city center?
Yes, it is 0.8 miles away from the center of San Francisco.
Are any cleaning services offered at White Swan Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to White Swan Inn?
Many travelers enjoy visiting Alcatraz Island (2.7 miles), Golden Gate Bridge (4.2 miles), and City Lights Booksellers (0.6 miles).