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The Clift Royal Sonesta Hotel

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495 Geary Street, San Francisco, CA 94102-1222
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$199
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Free cancellation until 05/26/21
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$199
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Clift Royal Sonesta Hotel
Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#102 of 247 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The All-New Clift Royal Sonesta Experience the reawakening of The Clift Royal Sonesta Hotel’s original craftsmanship fused with modern day San Francisco. The Clift has revealed the past and accelerated the pace of the future – and we are ready to welcome you! With a nod to our storied past, The Clift offers newly renovated and dramatically updated guestrooms and a modern lobby experience. The iconic Redwood Room preserves the hotel's storied history and seductive ambiance. Other updates include the introduction of a new fitness center, meeting and event space as well as new eatery and café.
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Room & Suite (321)321
Full view
Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Business Center with Internet Access
Conference facilities
Parking
Paid wifi
Restaurant
Breakfast buffet
Evening entertainment
Nightclub / DJ
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish, Chinese, Italian and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
340Restaurantswithin 0.3 miles
101Attractionswithin 0.3 miles
4,076Reviews40Q+A100Room tips
Traveler rating
  • 1,436
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  • 654
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Popular mentions
debbie29n wrote a review Mar 2020
Calgary, Canada199 contributions117 helpful votes
We had never stayed in San Francisco but knew the hotel was being renovated so we weren't surprised to see ( and hear ) the construction all around us. When we checked in, the front desk staff upgraded us to a suite ( which was just lovely ) and put us in the "inside" so the clamour from the construction would be less obtrusive ( it was.). The room was very large with plenty of seating, a big screen TV and a comfortable bed, so we were very happy. Our only issue was the woefully inadequate lighting...there were only lamps in the room and they were poor at best...once the sun went down, we were struggling with the lack of light. I would suggest checking your room for light sources before getting too settled. Overall we had a very nice stay and the staff are exceptional. Ask for Albert at the door :)
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Date of stay: March 2020
Rooms
Cleanliness
1 Helpful vote
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Response from Hotel_Mgr_365, Manager at The Clift Royal Sonesta Hotel
Responded Mar 11, 2020
Thank you, Debbie, for being our guest and for sharing your feedback about your spacious and comfy suite. We always love learning what our visitors love most about The Clift experience and how we can further improve for our future guests. We’ve taken notes, and we’ll be sure to pat Albert on the back for earning your accolades. Come back to see us all again soon! Warmest regards, The Clift Team
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DreamtripperTexas wrote a review Mar 2020
Texas Gulf Coast, Texas37 contributions52 helpful votes
Hotel's Favorite
I've just completed a three day business stay at the Clift Royal Sonesta. Upon check in the front desk staff were super friendly and accommodating making sure to appoint the best room available. (love that!) Rooms are spacious and well stocked with luxury bath products and full mini bar. Most notable of my stay, was the concierge person, Steve Edmondson. Steve went above and beyond to help me download a presentation on my computer, print presentation materials, all the while striking up a lovely conversation about our personal travels abroad. So although I was there on business, I felt like I had a friend who had my back. I can't tell you how much I appreciate the extra effort, in this case a little went A LONG WAY to make my stay absolutely perfect! Other notables, beautiful bar, great food selection, bartenders very attentive. I'll definitely be back! Thank you Clift Royal Sonesta you guys knocked it out of the park!
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Date of stay: March 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: I would ask the front desk upon check in to see if they have a suggestion. They totally took...
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2 Helpful votes
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Response from Hotel_Mgr_365, Manager at The Clift Royal Sonesta Hotel
Responded Mar 11, 2020
Dear Texas, We love mixing business and pleasure, and we’re thrilled to see that you were able to do just that during your recent stay with us here at The Clift! It’s wonderful to know that Steve took such great care of you, and we will certainly share your kind remarks with him and the rest of our crew. We were delighted to have you here with us, and we look forward to welcoming you back to your home-away-from-home in San Francisco the next time your travels bring you this way. Sincerely, The Clift Team
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Guy C wrote a review Feb 2020
Portland, Oregon17 contributions22 helpful votes
We’ve stayed at the Clift before and appreciated the feel of the place even though it was aging. The renovations are both good and bad. The old lobby was friendlier. Now it seems stark (no pun intended) and too contemporary. The room improvements were necessary especially the bathrooms which are very nice now. We searched for an ice maker, called room service and waited 30 minutes for a bucket of ice! It only appeared after a second phone call. Our request for the standard room with a king bed resulted in a queen bed. We moved after requesting to what we originally asked for. We’re not picky people but the lapse in service was unexpected. The exterior scaffolding was extremely off-putting. It’s necessary but ruins the appearance of not only the Clift but all the buildings along Geary. We only found the front with the help of the Uber driver. The main draw is still San Francisco.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: Higher is quieter. Chose city view unless you like looking at brick walls. The cleaning crews...
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2 Helpful votes
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Response from Hotel_Mgr_365, Manager at The Clift Royal Sonesta Hotel
Responded Feb 27, 2020
Dear Guy, We appreciate guest feedback, especially from our returning visitors, and we thank you for taking the time to share yours. While it’s nice to know that you were impressed by our sleek new bathrooms, we apologize that some other aspects of your stay fell short of perfection. We’re happy to report that the exterior scaffolding will begin coming down in the coming weeks, and we’re confident that our beautiful exterior and first-class hospitality will be fully revealed for your next visit. Hurry back! Warmest regards, The Clift Team
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rm3h wrote a review Feb 2020
Charlottesville, Virginia3 contributions5 helpful votes
My wife and I recently traveled to San Francisco to see the Harry Potter plays, and we picked The Clift Hotel next door to stay. We wanted to tour the town and the area during the day. There were issues, though. I recently broke my foot and was wearing a boot, and my wife cannot walk long distances. I called the hotel concierge - Steve Edmonson - for detailed help with arranging and booking city tours by car, transport to and from the hotel, meal reservations, and a motorized scooter. I am a bit of a nervous traveler and did not want any uncertainties. Over the next several days, he and I had several phone and email conversations about working through our several specific requests. Steve has been the best hotel concierge I have ever met. On the phone and in person, Steve has been consummately professional and detail-oriented, and every bit as concerned as I about making the trip run smoothly. He has owned the process as much as I have. He has provided a level of personal service far beyond expected. We had a wonderful stay, and I can not begin to express my appreciation to him for his effort. Steve, thank you. While I am at it, let me also note that the Clift itself was terrific, too. It is all brand new on the inside, and the room was large and very comfortable. The hotel is very near Union Square, shops, restaurants, and theaters. Without a doubt, this was a great hotel experience for us, and I recommend it very highly.
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Date of stay: February 2020
2 Helpful votes
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Response from Hotel_Mgr_365, Manager at The Clift Royal Sonesta Hotel
Responded Feb 24, 2020
Dear rm3h, It was an honor to be a part of your unforgettable time San Francisco experience! We couldn’t be happier to know that Steve made your trip run smoothly, and we will be sure to share your kind remarks with him and our concierge team. It’s wonderful to know that you enjoyed our newly-reimagined property, and we hope you will make The Clift your home away from home for all of your future trips to town. There’s always something new to explore just outside our doors! Warm regards, The Clift Team
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JeannieSM wrote a review Jan 2020
Orlando, Florida219 contributions64 helpful votes
We stayed at The Clift for a friend’s wedding weekend. We thought that the rooms were wonderfully updated and very spacious. If you try to go to the bar, they are incredibly snobbish and I accommodating. We were here for a wedding party and we sat in one booth that was unoccupied at 1am, and they demanded (very rudely) that we moved unless we wanted to purchase the table for $350. NOBODY ELSE was at the bar at the same time. There were many other tables and booths that were unoccupied. We have never encountered any hotel staff that was so incredibly rude in all of our travels. I would NEVER NEVER recommend this hotel to any of my friends or family visiting the SF area because I think that there are so many other areas that would be happy and gracious for our business. This is one of THE WORST experiences I have ever had, and I would never stay here again. I would never send our family or friends here EVER.
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Date of stay: January 2020
4 Helpful votes
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Response from Hotel_Mgr_365, Manager at The Clift Royal Sonesta Hotel
Responded Jan 27, 2020
Dear Jeannie, We love celebrating special occasions, and we were honored to host you and your group while in San Francisco for your friend’s wedding! Once more, we were terribly sorry to learn of your experience in the Redwood Room, and we appreciate you bringing it to our attention. While we do have policies in place regarding large groups during peak times, our visitors should never be made to feel unwelcome, and we extend our sincere apologies for the impression with which you were left. We certainly were happy and grateful to have you here with us, and we hope to have another chance to restore your trust in us on a future visit. Sincerely, Anna Balta Director of Rooms
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PRICE RANGE
$240 - $738 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clift san francisco, clift hotel san francisco, san francisco clift hotel
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Downtown / Theater District / Union Square
NUMBER OF ROOMS
372
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Frequently Asked Questions about The Clift Royal Sonesta Hotel
Which popular attractions are close to The Clift Royal Sonesta Hotel?
Nearby attractions include San Francisco Urban Adventures (0.2 miles), Marrakech Magic Theater (0.07 miles), and San Francisco Playhouse (0.1 miles).
What are some of the property amenities at The Clift Royal Sonesta Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at The Clift Royal Sonesta Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Clift Royal Sonesta Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Clift Royal Sonesta Hotel?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Liholiho Yacht Club.
Are there opportunities to exercise at The Clift Royal Sonesta Hotel?
Yes, guests have access to a fitness center during their stay.
Is The Clift Royal Sonesta Hotel located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at The Clift Royal Sonesta Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Clift Royal Sonesta Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Clift Royal Sonesta Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Chinese, and Portuguese.
Are there any historical sites close to The Clift Royal Sonesta Hotel?
Many travelers enjoy visiting Alcatraz Island (2.9 miles), Golden Gate Bridge (4.3 miles), and City Lights Booksellers (0.8 miles).