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Hotel Zetta San Francisco

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Hotel Zetta San Francisco
Hotel Zetta San Francisco
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682 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Zetta San Francisco
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Showing 581: English reviews
A TripAdvisor Member
4 of 5 stars Reviewed 5 weeks ago via mobile

I recently had the pleasure of staying 4 nights at Hotel Zetta. The hotel was located in a great location especially if you like shopping - steps away from Nordstrom. The staff was very friendly particularly the bartenders who made me feel right at home. The rooms were decent, comfortable and clean. There is a decent restaurant connected to the... More 

Helpful?
10 Thank A TripAdvisor Member
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Thank you for your valued feedback! By the sounds of it you had a great time with us, we wouldn't have it any other way. We love hearing our guests highlight our great staff. Whether it is the restaurant, hotel or bar we really aim to go above and beyond for you. I am glad to hear that you felt... More 

louisville
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 13, 2016

Super nice staff, very comfortable bed, great location! No real complaints - they provide a body wash as opposed to bar soap in the shower. My husband was not crazy about this, but we just ran to one of the many nearby stores and bought a bar of soap. (The hotel may have had some, we just picked some up... More 

Helpful?
10 Thank finekytraveler
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

Only a couple of days but has everything a big hotel has with that little extra you get in a intimate surrounds of a smaller establishment . The small bar in the arrivals area friendly and accommodating after a night out or just shopping .A games room for young and old .The restaurant provides fine dining or pub like menu.

Helpful?
8 Thank goforpace
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

goforpace, We always love going the extra mile for our guests. After all, we aren't a big box hotel but rather a boutique that hosts our gusts with those small touches that really make stays special. Drop me a line when coming back, we would love to have you back again! -Michel N General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 8, 2016 via mobile

The check in was OK. Parking service is ridiculously expensive 63 USD plus tax. Asked front desk to prepare the sofa bed for our children leaving at 6 PM for dinner, it was not done when we returned at 9PM. Service is not what I expected from a hotel charging 400 USD per night. Room was a king suite, very... More 

Helpful?
2 Thank Mehmed C
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Mehmed C, We are always disappointed when heading such feedback. This is not typical of the level of service and experience that our guests expect and we aim to provide. This is reflected by the many great reviews we receive on Tripadvisor. We will be taking a look at the issues you described to ensure that we take steps to... More 

Shanghai
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 3, 2016

Stayed in lots of boutique hotels in SF before and this is by far the best one. Large rooms, nice bathroom and overall, great service throughout. The concierge, receptionists etc. were all very helpful (it seems like they all worked together or interchanged) between concierge and reception.

Helpful?
9 Thank Bryan C
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Bryan C, Our goal is to be the coolest boutique hotel in San Francisco, and based on your feedback it seems like we hit the bulls eye. The team we have built here is fantastic, and we are proud to host our guests...that clearly shows. Come back and see us again! -Michel N General Manager More 

Phoenix, Arizona
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed July 1, 2016

What a terrific hotel! I've written and raved about the Hotel Drisco and the Omni in the past, but I love this San Francisco hotel just as much. For starters, the location is wonderful--just off of Market and Powell and near a BART stop--and it makes it easy to get to and from the airport and just about anywhere else... More 

Helpful?
9 Thank FussyGrl
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

FussyGrl, We are excited that you finally got a chance to write and rave about us! Our location is amazing, and you are correct to point out that there are no hills to climb or any downsides of being in the SOMA where we are located. BART, MUNI, the Cable Cars and the mall are just steps away...now that's pretty... More 

Ho Chi Minh City, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 29, 2016 via mobile

Wonderful funky hotel in a great location. Brilliant playroom for our children (12 and 9 years old). The hotel put us in touch with Scout (an agency that helps with your stay/trip/bookings). Michelle, the agent from Scout, was wonderfully helpful, our stay would not have been the same without Scout's assistance. Great job guys and thank you.

Helpful?
9 Thank rachaelmarshall1
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Rachelmarshall1, Whether you are a kid or just a kid at heart we have something to offer you! In fact I think our Playroom is fun regardless of your age! After all who doesn't like a game of pool, shuffle board or giant Plinko. In addition thank you for highlighting Scout. They are a great resource and serve as more... More 

Menifee, California
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

We booked this at the last minute on hotel tonight for an awesome deal. We were driving into the city and 5th street was closed for the parade. After 30 minutes of trying to get to the hotel to no avail I called the front desk. I was so frustrated and the woman I spoke to was so helpful. She... More 

Helpful?
8 Thank Jravely
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Jravely, Unexpected surprises are the best, especially when you snag a great last minute deal. I agree that the traffic in San Francisco can be rather terrible on parade days, but we love a good parade around here. It's great to know that Rosemary was able to help you out and direct you to the hotel, she is amazing! -Michel... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 25, 2016

I was in town for a conference over the week and stayed at the Zetta as part of my companies booking. The stay was fantastic and the staff really went above and beyond for my during my time there. I was in a jam and needed some printing done and the gals at the desk were superb. I emailed them... More 

Helpful?
8 Thank nicstertx
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

nicstertx, It's always great to hear about the awesome job our staff does. We understand the challenges of working on the road and our goal is to it as efficient as possible for our business travelers. Come stay with us again sometime for fun rather than work. -Michel N General Manager More 

Marshfield, Massachusetts
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 23, 2016

I stay here once a year when I go to San Francisco for business. It's a perfect little boutique hotel, the rooms are comfortable and roomy and the staff is friendly and helpful. The rooms are funky in a good way and the hotel is small enough to feel the personal service you'd expect from this size hotel.

Helpful?
6 Thank cinmac5283
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

cinmac5283, You're correct, we are a "perfect little boutique hotel." Our rooms are great, but our staff are the cream of the crop. The in room design elements are funky but comfortable and offer all the charm one would hope for. Hopefully you will stay with us more often than once a year! -Michel N General Manager More 

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Staying in SoMa

Neighborhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
S&R Lounge
Cuisines: International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
In a city of exquisitely edgy contrasts, Hotel Zetta offers a high level of sophistication and service without taking itself too seriously. The vibrant décor and sustainable architecture lend an innovative, creative vibe, while the high-tech conveniences, oversized guestrooms and plush pillow top beds keep things modernand always relaxed. Located in the heart of San Francisco’s famously techy-savvy SoMa district and walking distance to Union Square, Hotel Zetta invites style-seeking travelers and local professionals to work, connect, play and get inspired.Located in the heart of San Francisco’s famously hip SoMa Distict, Hotel Zetta offers 116 fashionable rooms and suites to style-seeking business travelers, culture-seeking out-of-towners and local professionals. Work-hard-play-hard business travelers can customize in-room work spaces with over-sized butcher block desks and a bevy of high-tech conveniences, from Internet-ready Samsung 46” smart TVs with access to apps like Facebook, Twitter and Netflix, to G-LINK™ docking stations that let you wirelessly stream videos from your mobile devices to your TV. Want to escape the bustle of the city without actually leaving the city? Our amenity-rich urban enclaves elevate downtime with down comforters and imported linens atop sumptuous pillow top beds, complimentary Neil George bath and body amenities, and Illy coffee espresso machines. Each room's unique quality is accented with a one-of-a-kind tapestry; a stunning collage of antique Oriental rugs. ... more   less 

Additional Information about Hotel Zetta San Francisco

Address: 55 Fifth Street, San Francisco, CA 94103-1801 (Formerly Hotel Milano)
Location: United States > California > San Francisco > SoMa
Price Range: $247 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zetta San Francisco 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Milano Hotel San Francisco
Hotel Milano San Francisco
Milano San Francisco
Hotel Style:
#1 Green Hotel in San Francisco
#16 Luxury Hotel in San Francisco
#19 Business Hotel in San Francisco
#27 Romantic Hotel in San Francisco
#27 Family Hotel in San Francisco
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