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Hotel Zetta San Francisco

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Traveler (464)
360
Panoramas (7)
Room & Suite (258)
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About

#61 of 232 hotels in San Francisco
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.0
Travelers' Choice
GreenLeaders Platinum level
In San Francisco, a city of bold contrasts and timeless originals, Hotel Zetta stands out. A creative hot spot and cultural launch pad, this is one of the most creative in SoMa San Francisco hotels. A unique enclave for savvy travelers, culture seekers, and local creatives, Hotel Zetta provides a high level of sophistication and service in a fresh, vibrant setting in the cutting-edge neighborhood of Union Square.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Highchairs available
Paid public parking on-site
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Wine / champagne
Game room
Billiards
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish, Filipino
4.5
1,589 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hotel Zetta San Francisco stands out for its fun and stylish atmosphere that captivates guests, particularly due to its interactive lobby and chic game room. While the central location is a hit for easy access to attractions, concerns about the nearby Tenderloin area have been noted. Despite the hotel's clean and spacious rooms, travelers have been vocal about the poor value for money, citing unexpected fees. Service quality appears to be a mixed bag, with commendations for the friendly staff but also reports of slow responses to issues.
Location
Central
Atmosphere
Stylish
Rooms
Modern
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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1589Reviews35Q+A100Room tips
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Iza F wrote a review Yesterday
1 contribution
the outside of the hotel is a bit hectic since it's downtown, but inside the hotel there's cleanliness and calmness. Room, lobby, elevators all clean and nice. Room was appropriately sized for 2, and no smells. Only room complaint was that the ceiling in the bathroom and a little staining, and fridge wasn't keeping water or drinks cold at all, but other than that it was clean and well stocked. My husband took full advantage of the coffee/creamers provided. Bed was comfortable, there were more than enough towels, and housekeeping came by every day and tidied up. Huge gaming room on the 2nd floor was a plus.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Thomas Andrewsh, Owner at Hotel Zetta San Francisco
Responded yesterday
Hello Iza, Thank you for the review and glad you enjoyed your stay with the clean and comfortable room. Hope we get the chance to see you back in San Francisco soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kerilynn35 wrote a review Yesterday
Roseville, California1 contribution
comfortable bed, nice room, friendly staff, the restaurant had great food and drinks. the game room was an unexpected bonus! overall fantastic stay! would stay again and will refer friends and colleagues.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Thomas Andrewsh, Owner at Hotel Zetta San Francisco
Responded yesterday
Hello Keri Lynn and thank you for the great review. Glad you enjoyed your stay and hope to see you and your friends in San Francisco sometime soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Amanda A wrote a review Feb 25
1 contribution
The Hotel Zetta has an excellent modern ambiance with comfortable rooms. Specifically, La Lawrence, the front office supervisor, gave us a city view room. She was kind and helpful during our stay. This beautiful hotel is in San Francisco. We will definitely be revisiting it next time.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Thomas Andrewsh, Owner at Hotel Zetta San Francisco
Responded yesterday
Hello Amanda and thank you for the review. LA will be especially pleased for the shout out! Glad you enjoyed your stay and hope to see you back sometime soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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drvargasjasso wrote a review Feb 19
Metepec, Mexico1 contribution
this mas a very good experience in my travel to SF, I´d like to thanks to every one in this place, their hospitality and kindness. i hope return in another time with my family and Friends. the Zetta San Francisco is in an excellent Location from de the most icónic places. you´ll be wonderful
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Thomas Andrewsh, Owner at Hotel Zetta San Francisco
Responded yesterday
Hello and thank you for the review. We are always happy to hear kind words about our staff members. Glad you enjoyed your stay and hope to see you back sometime soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Craig L wrote a review Feb 18
Puerto Vallarta, Mexico4 contributions
Looks Good the hotel and lobby and rooms from far, but terrible water pressure, HVAC very noisy, no bottle water, shower door couldn’t close properly, the dresser doors could not properly open and close.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Thomas Andrewsh, Owner at Hotel Zetta San Francisco
Responded yesterday
Hello Craig, Thank you for your feedback, it is greatly appreciated. We are happy you enjoyed the hotel and public space, however we want to apologize for missing some of the finer details. This is not typical of our high standards, and you delivered us a gift in order to improve. We hope to have the chance to welcome you back sometime soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Taylor S wrote a review Feb 18
1 contribution
Very nice hotel with a great space to hang out with colleagues at the end of the day. Rooms were clean and comfortable. All of the staff were very friendly and gave lots of great suggestions for dinner nearby. Shout out to Natalie for great dinner recommendations!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Thomas Andrewsh, Owner at Hotel Zetta San Francisco
Responded yesterday
Hello and thank you for the review. Natalie will be especially pleased for the shout out! Glad you enjoyed your stay and hope to see you back sometime soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mohamed S wrote a review Feb 17
4 contributions
It was a very good stay Front desk she was very friendly and helpful Miss.LA Lawrence Good view Room was very huge Nearest hotel to every place City view and city centre one All facilities was very good Nice vibes and nice room services Good recommendations for business
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Thomas Andrewsh, Owner at Hotel Zetta San Francisco
Responded yesterday
Hello Mohamed and thank you for the review. LA will be especially pleased to hear she made your stay even better! Glad you enjoyed your experience and hope to see you back sometime soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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850rogerk wrote a review Feb 11
Long Beach, United States4 contributions
This is a wonderful property. The staff was AMAZING! I have nothing bad to say about the hotel itself, my only conundrum is the "resort fee". I was told it was for the internet and coffee. $35 a day seems a bit excessive. (this is where I would insert an eye roll emoji).
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Thomas Andrewsh, Owner at Hotel Zetta San Francisco
Responded yesterday
Hello Roger and thank you for the review. Our team loves to hear words like AMAZING! We understand feelings towards Guest Amenity Fees; this is part of the San Francisco market, and we make every effort to display the "total cost of stay" when booking. Glad you enjoyed your stay and we would love to see you back sometime soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FlyingScotsman09 wrote a review Feb 2
Boston, MA39 contributions
Hotel is clean and comfortable. Room is very pleasant with HVAC that works well. Very convenient to Moscone and various decent restaurants. Not much of a view from the room. Perhaps a higher floor or different location would have been better.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Thomas Andrewsh, Owner at Hotel Zetta San Francisco
Responded yesterday
Hello and thank you for the review. Glad to hear you enjoyed our location with clean and comfortable rooms. We hope to see you back in San Francisco sometime soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Teia Z wrote a review Jan 2024
1 contribution
Checked in last minute for a birthday trip in the city for my 21st and Natalie immediately hooked me up with all the possible amenities, she had a bottle of wine and dessert sent up to my room and even got my boyfriend and I robes. She found us a room with the most amazing view. It was perfect- squeaky clean everything and the most comfortable bed. Everything about this hotel is already fantastic, but Natalie made my day so much more special. Thank you Hotel Zetta!!!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Thomas Andrewsh, Owner at Hotel Zetta San Francisco
Responded yesterday
Hello Teiaz and thank you for the heartwarming review! Moments like this is why we do what we do and Natalie will be especially pleased to hear the shout out. We look forward to seeing you back sometime soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$207 - $280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
milano hotel san francisco, hotel milano san francisco, milano san francisco
FORMERLY KNOWN AS
Hotel Milano
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / SoMa / South Beach
NUMBER OF ROOMS
116
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL ZETTA SAN FRANCISCO $149 ($̶3̶0̶1̶) - Updated 2024 Prices & Reviews - CA

Frequently Asked Questions about Hotel Zetta San Francisco
Which popular attractions are close to Hotel Zetta San Francisco?
Nearby attractions include San Francisco Urban Adventures (0.1 miles), Barbary Coast Dispensary (0.1 miles), and Yerba Buena Gardens (0.3 miles).
What are some of the property amenities at Hotel Zetta San Francisco?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Zetta San Francisco?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Zetta San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Zetta San Francisco?
Yes, paid private parking nearby, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Zetta San Francisco?
Conveniently located restaurants include Taylor Street Coffee Shop, Montesacro Pinseria, and Super Duper Burgers.
Are there opportunities to exercise at Hotel Zetta San Francisco?
Yes, guests have access to a fitness center during their stay.
Is Hotel Zetta San Francisco located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at Hotel Zetta San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Zetta San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Zetta San Francisco offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.