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55 5th St, San Francisco, CA 94103-1801
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Zetta San Francisco
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 247 hotels in San Francisco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
In San Francisco, a city of bold contrasts and timeless originals, Hotel Zetta stands out. A creative hot spot and cultural launch pad, this is one of the most creative in SoMa San Francisco hotels. A unique enclave for savvy travelers, culture seekers, and local creatives, Hotel Zetta provides a high level of sophistication and service in a fresh, vibrant setting in the cutting-edge neighborhood of Union Square.
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Room & Suite (237)237
Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Billiards
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Restaurant
Breakfast available
Table tennis
Conference facilities
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Spanish, Chinese and 2 more
Hotel links
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1,356Reviews35Q+A100Room tips
Traveler rating
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Popular mentions
MukDenver wrote a review Nov 17
Denver, Colorado1 contribution
Nicely renovated property. Can’t speak too much of the amenities due to covid. Room was great and way larger than expected, beds were very comfortable. Quite a bit of homelessness around the area but never felt unsafe. Service provided by Mark and his staff was great!
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
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Response from Itzuri Ortiz, Other at Hotel Zetta San Francisco
Responded 1 week ago
Dear MukDenver, We greatly appreciate you taking the time to share your experience. I am glad you had a good nights rest and felt comfortable during your time with us. At Hotel Zetta we strive to provide exceptional service and I am thrilled to hear we accomplished that during your stay and of course Mark is such a great General Manager in leading by example. We hope to see you back soon and also in a future where you can experience all our great amenities that have been affected by the pandemic. When you are back in SF make sure to reach out! Best, Itzuri Ortiz Director of Rooms
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Michelle B wrote a review Jan 2020
13 contributions1 helpful vote
Hotel's Favorite
My client booked me here and I'd never heard of the hotel. It was the most interesting, welcoming, DIFFERENT but incredible hotel experience I've had in forever! The staff is impeccable, casual but professional and the whole atmosphere is incredibly relaxing but hip; it makes you want to hang out in the lobby. The game room was super cool and the vibe was just so cool and fun. I will definitely stay here again. Perfect for business travelers.
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Review collected in partnership with this hotel
Date of stay: January 2020
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Location
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Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Itzuri O, Director of Rooms at Hotel Zetta San Francisco
Responded Mar 22, 2020
Dear Michelle B, First and foremost, thank you for staying with us at Hotel Zetta and taking the time to share your optimistic feedback. It great to learn you found our property interesting, welcoming, relaxing and hip; in addition to having a good time in the playroom. I am glad our staff was able to make such a positive impression on your stay, as we strive to provide exceptional service. Thank you once more for being our guest and we look forward to welcoming you back soon! Sincerely, Itzuri Ortiz Director of Rooms
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shannonallenpc wrote a review Nov 16
1 contribution
We booked this room for just two nights at the end of our Napa honeymoon. When we checked into the room, the manager had a bottle of champagne and a hand-written card for us! Joseph was working the front desk and was amazing and quick with requests. We felt the room was very updated, clean, and loved the extra features.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
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Location
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Response from Itzuri Ortiz, Other at Hotel Zetta San Francisco
Responded 1 week ago
Dear shannonallenpc, First and foremost, congratulations on your recent nuptials and thank for choosing to celebrate with us! I am delighted to hear about your pleasant stay and it is great to hear Joseph created such a positive impact and was able to assist you with all your requests, we will make sure to praise him for it. Thank you again for staying with us and we cannot wait to celebrate future anniversaries with you. Sincerely, Itzuri Ortiz Director of Rooms
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Louise B wrote a review Nov 16
Sacramento, California1 contribution
Hotel Zetta in SF is truly a gem. It is worth every penny. I've stayed at this location before and I was really impressed the first go around. During COVID, a lot of the hotels have restrictions and I didn't want to pay hundreds of dollars for things that I weren't going to be available. I called Zetta to see what their COVID guidelines were and then compared to reviews and to be honest, Zetta is by far one of the best hotels to stay during this time. Even though we are in a pandemic, Zetta does not make you feel like that during your stay. From the moment you walk in, the customer service is superb! The rooms are the perfect size for a SF stay. The beds are super comfortable. HVAC works! Everything is clean and so modern! I would definitely recommend Zetta over any of the popular named hotels. You will NOT be disappointed!
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Date of stay: November 2020
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Room Tip: All the rooms are amazing! I always choose the superior King
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Response from Itzuri Ortiz, Other at Hotel Zetta San Francisco
Responded 1 week ago
Dear M1229QQlouiseb, First and foremost, thank you for staying with us at Hotel Zetta and putting your trust in us during this difficult and interesting times. We greatly appreciate your feedback and we thank you for taking the time to write this wonderful 5 stay review. Providing excellent service is our top priority and I am delighted to hear we achieved that. We work hard to ensure that when you stay at Hotel Zetta not only you feel safe but also try to forget about the stress of the pandemic. I am glad you enjoyed your time with us and we cannot wait to host you again! Sincerely, Itzuri Ortiz Director of Rooms
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Mikell A wrote a review Nov 15
6 contributions
I took my family for a weekend trip to San Francisco and stayed at the amazing Hotel Zetta. From first entering the premises we were immediately greeted and welcomed. The lobby is so unique and beautiful. We got up to our rooms which are decorated in such a trendy artful vibe. I loved the spacious inviting room and all the wonderful technology within the room. I had contacted the hotel prior to our stay about the birthdays being celebrated and the kind staff made sure the kids had balloons and a card when we returned from lunch. The kids loved the hotel and the hospitable staff. We will definitely be returning to check out all amenities we could not enjoy due to Covid that the hotel did offer. Great value for room and right I the heart of thee best shopping in San Fran!
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Date of stay: October 2020Trip type: Traveled with family
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Response from Itzuri Ortiz, Other at Hotel Zetta San Francisco
Responded 1 week ago
Dear mikella2015, Thank you for allowing us to celebrate with you and your family, in addition to taking the time to share your experience. I am delighted to hear your positive feedback about the hotel uniqueness, décor and our team. We cannot wait to celebrate with you next year and host you again soon. Sincerely, Itzuri Ortiz Director of Rooms
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Previous
PRICE RANGE
$189 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
milano hotel san francisco, hotel milano san francisco, milano san francisco
FORMERLY KNOWN AS
Hotel Milano
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / SoMa / South Beach
NUMBER OF ROOMS
116
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Frequently Asked Questions about Hotel Zetta San Francisco
Which popular attractions are close to Hotel Zetta San Francisco?
Nearby attractions include San Francisco Urban Adventures (0.08 miles), Marrakech Magic Theater (0.3 miles), and Barbary Coast Dispensary (0.1 miles).
What are some of the property amenities at Hotel Zetta San Francisco?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Zetta San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Zetta San Francisco?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Zetta San Francisco?
Conveniently located restaurants include Taylor Street Coffee Shop, Eno Wine Bar, and Montesacro Pinseria.
Are there opportunities to exercise at Hotel Zetta San Francisco?
Yes, guests have access to a fitness center during their stay.
Is Hotel Zetta San Francisco located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at Hotel Zetta San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Zetta San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Zetta San Francisco offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Zetta San Francisco?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Vietnamese, and Filipino.