HORRIBLE. The hotel room was dark, dingy and smelled of smoke. There was no thermostat inside the room, only a small radiator heater which didn’t work, and if you wanted to cool the room, well that’s what the window was for. I was so cold both nights I couldn’t even sleep. There…
The hotel very close to Union Square and right opposite Dragon's Gate. The rates are also fair for the location. Staff was nice and friendly. Cleanliness was not up to standard. But the worst part of stay was the noise from the street on first night. I was on level 2 and could…
Great location. Friendly and helpful staff. Room was cozy when it was cool and misty outside. Good shower/bath with nice hot water. Coffee in lobby was much better than the pod machines found in a lot of places. Would stay again for sure.
Try climbing 10 flights of stairs for two days because the elevator is broken, to a room with a window overlooking a neighboring roof with a loud air con system, and intermittent internet (am using my phone hotspot to do this review), Stay clear.
I arrived on a Saturday afternoon around 1pm and used the valet right out front. It was not staffed on-site but the front desk took my keys and the car was picked up within 20 minutes. My room was available upon arrival, the front desk clerk was kind but didn’t speak English…
"Rooms away from street and higher floor"
"I would suggest the higher floors are quieter"
"if you want quiet, try to get a room facing away from the street or alley"
"Ask for a low floor in case the one elevator is out!"