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West Street Hotel

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West Street Hotel
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588 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel was a bit more expensive than we were looking to spend initially but we were extremely happy with the hotel(we got a free upgrade too.) The room was great, the views spectacular the location was perfect, and we wish we could have stayed longer.

Helpful?
Thank Michael R
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Michael R, Thank you for sharing your recent experience with us. We are pleased that we were able to meet and exceed your expectations. Our team is always ready to serve and we hope to see you back here on your next visit to Acadia! Warm regards, Chris Torrey More 

North Carolina
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Love the decor, staff, room size, bathrooms. Waters, coffee, fruit and coffee were great too. Splurged on oceanfront and it's nice but you overlook busy street and is quite loud when you leave door open. Bummed that kids can't use hotel pool as it was inconvenient to go to club across the street.

Helpful?
Thank shawna7e
chris torrey t, Manager at West Street Hotel, responded to this review

Dear shawna7e, We appreciate the wonderful review, and we are pleased to read about your great experience while at the West Street Hotel. Our guests have access to many great amenities and great views on property. We thank you for your kind words regarding your stay. If your travels bring you back to the Bar Harbor area, we hope to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited Bar Harbor on our honeymoon and spent three nights at the West Street Hotel. This was the best hotel I've ever stayed in. The price was a little steep for staying there on three week nights, but it was well worth it. The bed was SO comfortable and the sheets were perfect. The rooms were huge and tastefully... More 

Helpful?
Thank Erika M
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Erika M, Thank you so much for taking the time to review the West Street Hotel! We certainly appreciate all guests’ feedback, and are delighted to hear that you enjoyed all aspects of your stay. We pride ourselves on our premiere waterfront location, within steps of the many boutique shops and restaurants Bar Harbor has to offer. Thank you... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The front desk staff is friendly and accommodating. Most of the housekeeping staff are extremely helpful, but some of them don't know how to read a "do not disturb" sign, forget to wash the entire bathroom floor, and also forget to replenish things like shampoo, conditioner, shower gel, etc. The beds and sheets are okay-the latter being a bit scratchy.... More 

Helpful?
Thank Beth T
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Beth T, Please accept my sincere apology for us not delivering the normal excellent and accommodating high level of customer service our guests have come to expect. We never want our guests to be unhappy and enjoy doing whatever it takes to makes things right for them. We will be sure to take your feedback and use it for... More 

Fair Haven, New Jersey
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location and overall a nice place to stay. The room was large enough and the balcony overlooking the harbor was very nice. The resort fee was annoying and I wish I had the option of opting out. We never did get to use the pool or spa. Free water was a plus but the promised snacks were just apples... More 

Helpful?
1 Thank 15Steven
chris torrey t, Manager at West Street Hotel, responded to this review

Dear 15Steven, You have provided great constructive comments, feedback such as yours gives us the opportunity to correct these service errors that you encountered during your stay. This is not the level of service that our guests have come to expect and I would like to personally apologize that the service was not up to our high standards. I hope... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We have been visiting the Bar Habor area for several years. This was our 3rd time at this location. We spend much of our time around the pool and we all wanted to commend Grady and Jon on not only their exceptional service but personal interaction with us. We would love to see these guys behind the bar next year.

Helpful?
1 Thank budda2016
chris torrey t, Manager at West Street Hotel, responded to this review

Dear budda2016, Thank you so much for your review of the West Street Hotel! We are pleased to learn of your stay experience and thank you for your kind words regarding Grady and Jon being both friendly and accommodating. We take pride in providing unsurpassed services and personal touches. Our waterfront location is surely a great asset of ours and... More 

telaviv
Level Contributor
141 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel at best location Free parking Excellent service everywhere Good Wi Fi We were upgraded to Sea View which was great True it's quite expensive One towel had big hole in it Fruits and cookies in each floor should be upgraded at such a Luxury hotel

Helpful?
Thank amnobenda
chris torrey t, Manager at West Street Hotel, responded to this review

Dear amnobenda, Thank you for your recent review about your stay. We are happy to hear that you experienced great service, the great location, and the great views from our hotel. We take pride in providing great service to all of our guests and we are so happy to hear that you enjoyed everything that we work very hard to... More 

Lothian, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is beautifully decorated and the lobby is quaint. The fire burning in the fireplace was a nice touch. The prices are high for the rooms so I had high expectations. The rooms are a nice size and clean. Housekeeping was a little slow and we had a few issues. The towels were not replaced and neither was the... More 

Helpful?
1 Thank 1970Elaine
chris torrey t, Manager at West Street Hotel, responded to this review

Dear 1970Elaine, Please accept my sincere apology for us not delivering the normal excellent and accommodating high level of customer service our guests have come to expect. We never want our guests to be unhappy and enjoy doing whatever it takes to makes things right for them. We will be sure to take your feedback and use it for consideration... More 

Chicago, Illinois
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

This hotel located in beautiful bar harbor is very nice and clean with pretty rooms even better views and wonderful helpful staff. This hotel is not luxurious but its centrally located and very cute the way its set up. I would like to thank nicole and michael who helped me always with my questions and needs. The only downfall i... More 

Helpful?
Thank billv1976
chris torrey t, Manager at West Street Hotel, responded to this review

Dear billy1976, We appreciate the wonderful review, and we are pleased to read about your great experience while at the West Street Hotel. Our guests have access to many great amenities and great views on property. We thank you for your kind words regarding your stay. If your travels bring you back to the Bar Harbor area, we hope to... More 

Washington DC, District of Columbia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 19, 2016

This is a spotless, well appointed hotel better suited to business travelers than to tourists. The extra "resort fee" just means you have to cross the street for an indoor pool and workout room. It was nice to have a laundry room, though, and we did make use of it. Overall we prefer a place with a bit more atmosphere.

Helpful?
Thank Carol G
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Carol G, Thank you for providing great feedback regarding your recent stay. We have a great location walking, distance to many great restaurants and shops and we are a short drive to Acadia National Park. I am pleased to hear you enjoyed the location, the amenities, the décor of the property, and service that our property offers. All of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge

Additional Information about West Street Hotel

Address: 50 West Street, Bar Harbor, Mount Desert Island, ME 04609
Location: United States > Maine > DownEast and Acadia Maine > Mount Desert Island > Bar Harbor
Price Range: $263 - $961 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Street Hotel 3.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
West Street Hotel Bar Harbor, Maine
Hotel Style:
#3 Spa Hotel in Bar Harbor
#9 Family Hotel in Bar Harbor
#11 Romantic Hotel in Bar Harbor
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