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Definitely just a simple and decent place to book. I book here a few times and enjoy it for the most part. There always isn’t a working ice machine, but I can survive without it. Beds are always nice and clean and definitely satisfying enough...More
After 6 days in Santa Fe hotel, Verona was such a relief for us. We expected something much worse, old and musty reading all the negative reviews. The hotel, in fact, is not that bad, we haven’t experienced any funny smells or dirty stains in...More
The wifi went out the day I checked in and remained that way the rest of my stay. The air conditioning went out on day 2. I requested for an iron, ironing board and an extra pillow. I asked a second time and I STILL...More
1 Thank Vince M
Response from KFukunaga, agent at Verona Resort & SpaResponded December 13, 2017
Thank you for your comment. We apologize the uncomfort and your inconvenience. These issues will be brought up for review and corrected. We hope to provide you much improved service, and much more maintained facilities in near future.
The issues I had with my stay at this hotel:
1.] Free wifi, but expect slow internet speed. My floor shared one network. I couldn't even load my Facebook Feed. I had to use my phone data the entire time to get results. The best...More
Thank AntiHero G
Response from KFukunaga, agent at Verona Resort & SpaResponded November 21, 2017
Thank you for your comment. We sincerely apologize the uncomfort and inconvenience during your stay, these issues will be brought up to correct the cleaning status and the maintenance within the guest rooms. However we are working toward improvements to our premises and facilities as...More
I booked this room on Expedia, the photos are deceiving. As you walk up the hotel looks run down waterfall doesn’t work. The signage on the side of the building is gone. The local bus drive asked where I was satyaing and I stated “The...More
1 Thank DAVID H
Response from KFukunaga, agent at Verona Resort & SpaResponded November 19, 2017
Thank you for your comment, we sincerely apologize your bad experience during your stay. These issues will be brought up and reviewed to correct the room maintenance, and especially with cleaning process and inspections of bedding and other supplies. However we are working towards improvements...More
Response from VeronaGuam | Property representative |
Thank for your inquiry, we have different types of room catagories for convenience. We have mountain view rooms for people who rather budget and have more spending for thier other activities or shopping, ocean view, for... More
Thank for your inquiry, we have different types of room catagories for convenience. We have mountain view rooms for people who rather budget and have more spending for thier other activities or shopping, ocean view, for clear sceanery of ocean, also provided with 2 wider full size bed (our more popular rooms), and for people who have long stay or family use, we have ocean view suite and mountain view suite, both catagories provided with kitchen, provideng you more options during your stay. Please visist our web site Verona Resort & Spa or look us up at facebook for for more information or for pictures of our hotel.