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Verona Resort & Spa

Traveler (252)
Room & Suite (74)
Pool & Beach (14)

About

#16 of 21 hotels in Guam
Location
Cleanliness
Service
Value
Property amenities
Free Internet
Pool
Restaurant
Free parking
Bar/Lounge
Spa
Airport transportation
Banquet Room
Conference Facilities
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
314Reviews
15Q+A
30Room tips
Traveler rating
  • 86
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  • 34
  • 69
Time of year
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  • English
My experience is not one of staying but complaints from people who work there The staff are treated equally bad with poor pay and conditions (and not on time) and I was potentially going to work for them and was cheated out of money. The manager is from Taiwan and rarely on site.
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Whatever you do, do NOT stay at this hotel... worst experience ever. No restaurant or bar. No internet access in rooms. Old, dirty, mouldy bathroom. Rooms smelly. Fridge noisy. Authorities should really shut down this hotel, it's a total disgrace.
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No Bar, no internet in room. Operator told me to go to lobby for internet. I told her are you telling me to sleep in the lobby. And that it’s not the things that I paid for. Hung up. Put everything in the room that can put in trash. They should shutdown!! Never ever stay
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No hot water. No functioning A/C or heating. (We were there on a cool rainy day). Not the cleanest room we've experienced. Restaurant breakfast offering mediocre. The website photos are deceiving. We give this place 1 star.
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After checking in and arrival to the room, there were no sheets, blankets or pillows, no tv, no safe, or hot water. When turning on the water, first a brown substance came out them the water turned into a white substance. The halls smelled like mold and the free WiFi is only in
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PRICE RANGE
$71 - $497 (Based on Average Rates for a Standard Room)
LOCATION
Mariana IslandsGuamTumon
NUMBER OF ROOMS
270
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