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Royal Orchid Guam Hotel

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Royal Orchid Guam Hotel
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365 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 1, 2016

I stayed 6th floor(husband,son,and me).Room was fine. If you get on the elevator,you must have your room's card key. This hotel have a pool and gym.Guest can use free. Bath room is large.It's good!! This hotel have some restaurant ,especially I like Tony Roma's. But...I saw a cockroach in the corridor...

Helpful?
1 Thank 真智子 内
Newport News, Virginia
Level Contributor
2 reviews
1 of 5 stars Reviewed April 9, 2016

This hotel is not worth the money. It was disgusting & smells like MOLD & MILDEW. I wouldn't even let my pets stay there. First off, I was not able to make my check-in due to certain circumstances in Hawaii, so I called & asked to change my check-in date, and the guy @ the front desk said "No problem".... More 

Helpful?
Thank pugua5

Travelers are raving about these Tumon hotels

NJ
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 7, 2016

We had an unexpected night in Guam, when our United flight was late and we missed our connection. This is the hotel that United gave us a voucher for. The hotel had a nice limo that picked us up from the airport. Upon arrival, the front desk were very helpful. They made sure to arrange for our transportation back to... More 

Helpful?
Thank scubakbell
Los Angeles, California
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 31, 2016

This hotel screams for a major makeover! I thought I entered a museum featuring hotels in the 80's. Checkin was fine, but during check-in. The power flipped on and off. As if the facility cannot maintain sufficient power. Like some third world country. Once entered the room, man the room was as old as I am. I've never seen a... More 

Helpful?
Thank E90SLAM
Westland, Michigan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 31, 2016

The room looked about a decade old. The hallway carpets were worn, stained and needed replacing. The convenient part was that were restaurant's and a store in the hotel. The internet was very slow and they had to keep rebooting the server.

Helpful?
Thank usmcdv1963
Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 23, 2016 via mobile

The AC is too strong and seems to be centralized system, can't be adjusted to higher temperature. But when AC turn off, the cigar smell lingers in the room. The room ventilation isn't good, if you looking for fresh air, the room I stayed don't have opening windows. Room kind of musty, for the rooms I stayed in both visits.... More 

Helpful?
1 Thank DSGK
Pearl City, Hawaii
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed December 25, 2015 via mobile

My stay here lasted 4 days before I was forced to move due to no internet service. I called the front desk for 3 days, but the internet never worked. The first night there, there was no hot water. I turned on the hot water and nothing came out for at least 5 minutes. Later the hot water started to... More 

Helpful?
Thank Poiboyz
Taipei
Level Contributor
14 reviews
3 hotel reviews
2 of 5 stars Reviewed December 15, 2015

The accommodations in hotel room are old-fashioned, bathroom door cannot lock and I can hear the noise from the Jamaica Restaurant at night . Still, the restaurant Tony Roma's and Capriciossa in the hotel is decent. I do like the food there.Anyway,U could have better choice in Tumon Bay

Helpful?
Thank Albert C
Utah
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 5, 2015

The rooms were very dirty and old fashioned. The lamps in the room were tearing apart, there was mold growing in the corners of the bathrooms. The bathroom door had no lock, and the shower head was nearly broken and had barely any water coming out. Also, the air vents always made a rattling noise, and I could barely sleep... More 

Helpful?
1 Thank Rachel M
Koror, Palau
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 2, 2015 via mobile

Stayed for a week with my family and the room was very spacious, with a microwave which was very convenient for reheating the many leftovers from dining out. Perfect location in Tumon close to shuttle stops and restaurants.

Helpful?
Thank uherbelaug
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Royal Orchid Guam Hotel

Address: 626 Pale San Vitores Rd, Tumon, Guam 96913, Mariana Islands
Location: Mariana Islands > Guam > Tumon
Price Range: $81 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Orchid Guam Hotel 3*
Number of rooms: 205
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Also Known As:
Royal Orchid Guam Tumon
Hotel Royal Orchid Guam
Royal Orchid Guam Hotel South Pacific
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