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Royal Orchid Guam Hotel

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Royal Orchid Guam Hotel
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404 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Reviewed 2 weeks ago

The hotel is across the street of the beach. The outside appearance needs a little TLC, but my room was pretty good. Kmart is a 10 minute walk from the hotel mostly uphill. Next to the hotel there are some shops and enough restaurant choices. The hotel itself is on the old side,but well maintained. The staff is courteous. My...

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Thank Brian T
Shell Knob, Missouri
Reviewed October 4, 2016

This hotel has so much deferred maintenance I don't think they can ever catch up! Stayed for a week and couldn't wait to leave. AC had two speeds, ice cold or off. When off the room would become dripping wet. Mold everywhere. Everything seemed damp all the time. Everything really just old and obvious repairs needed everywhere. Ice machine broken,...

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Thank Karen H
Reviewed August 19, 2016

Location is good and has ample amount of food establishments within the vicinity. The room was large as I had the executive suite. My only complaint is that the room was an adjoined room with the door attached to another room with another couple. Which means I could hear everything. The couple next door was loud and had a screaming...

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Thank Vincent C
Reviewed August 15, 2016

Stayed here for 3 nights and doesnt have a room service. It was okay but they could have fix there shower area. It was rusty and with molds :( It has restaurants downstairs and if you get hungry middle of the night you have to go to the ABC store near by. On tight budget so we chose this. Oh...

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1Thank Jackie H
Reviewed June 1, 2016

I stayed 6th floor(husband,son,and me).Room was fine. If you get on the elevator,you must have your room's card key. This hotel have a pool and gym.Guest can use free. Bath room is large.It's good!! This hotel have some restaurant ,especially I like Tony Roma's. But...I saw a cockroach in the corridor...

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1Thank 真智子 内
Newport News, Virginia
Reviewed April 9, 2016

This hotel is not worth the money. It was disgusting & smells like MOLD & MILDEW. I wouldn't even let my pets stay there. First off, I was not able to make my check-in due to certain circumstances in Hawaii, so I called & asked to change my check-in date, and the guy @ the front desk said "No problem"....

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Thank pugua5
NJ
Reviewed April 7, 2016

We had an unexpected night in Guam, when our United flight was late and we missed our connection. This is the hotel that United gave us a voucher for. The hotel had a nice limo that picked us up from the airport. Upon arrival, the front desk were very helpful. They made sure to arrange for our transportation back to...

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1Thank scubakbell
Los Angeles, California
Reviewed March 31, 2016

This hotel screams for a major makeover! I thought I entered a museum featuring hotels in the 80's. Checkin was fine, but during check-in. The power flipped on and off. As if the facility cannot maintain sufficient power. Like some third world country. Once entered the room, man the room was as old as I am. I've never seen a...

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Thank E90SLAM
Westland, Michigan
Reviewed March 31, 2016

The room looked about a decade old. The hallway carpets were worn, stained and needed replacing. The convenient part was that were restaurant's and a store in the hotel. The internet was very slow and they had to keep rebooting the server.

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1Thank usmcdv1963
Singapore, Singapore
Reviewed January 23, 2016 via mobile

The AC is too strong and seems to be centralized system, can't be adjusted to higher temperature. But when AC turn off, the cigar smell lingers in the room. The room ventilation isn't good, if you looking for fresh air, the room I stayed don't have opening windows. Room kind of musty, for the rooms I stayed in both visits....

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1Thank DSGK
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Royal Orchid Guam Hotel

Address: 626 Pale San Vitores Rd, Tumon, Guam 96913-4007, Mariana Islands
Location: Mariana Islands > Guam > Tumon
Price Range: $99 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Orchid Guam Hotel 3*
Number of rooms: 205
Reservation Options:
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Also Known As:
Royal Orchid Guam Tumon
Hotel Royal Orchid Guam
Royal Orchid Guam Hotel South Pacific
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Questions & Answers

Here's what travelers have asked, with answers from Royal Orchid Guam Hotel staff and other travelers.
3 questions
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Questions? Get answers from Royal Orchid Guam Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room near the elevator.”
 of 5 bubbles briant18, 2 weeks ago | Read review
“Try not to get an adjoining room unless you have that type of party.”
 of 5 bubbles 228vincentc, Aug 19, 2016 | Read review
“5th floor shower area is moldy and rusty :( so get another floor i guess.”
 of 5 bubbles MissJackieH, Aug 15, 2016 | Read review
“8th floor is V.I.P. floor”
 of 5 bubbles _Y9614PW, Jun 1, 2016 | Read review
“Do Not Stay Here!!!!!!”
 of 5 bubbles pugua5, Apr 9, 2016 | Read review
5 of 5
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