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Guam Reef & Olive Spa Resort

Traveler (1046)
360
Panoramas (77)
Pool & Beach (178)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Self-Serve Laundry
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
976Reviews
1,508Photos
20Q+A
22Room tips
Traveler rating
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Popular mentions
I strongly recommend people to stay elsewhere. On my way to Palau, I have overnight layover in Guam and I have stayed at Guam Reef. For almost 300usd per night, this place is dated and customer service is horrible. After I check out at 12 pm, I have a few hours to kill before
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Response from Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa Resort
Responded 1 week ago
Dear Ms. Wang, Hafa Adai! Thank you so much for sharing your valuable feed back of your stay. Please take our sincere apology for this unfortunate experience you went through earlier this month. Our Hotel strives to take good care of our customers and their requests and / or concerns. Depending on our Hotel occupancy, we usually determine whether we can accommodate more guests in our Pool area or not, since the pool is not too large for many guests to use at the same time. We appreciate your constructive comment and we will concentrate to upgrade all our guests concerns. Sincerely yours, Management
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We were there for business, stayed on the 5th floor, on the bay side, it was an incredible view! The restaurants are right there! Go to the 18th floor to have Breakfast everyday, go down to the pool for the grill items, and everything is walking distance. The rooms have been
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Response from Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa Resort
Responded 2 weeks ago
Hafa Adai! Thank you so much for staying at Guam Reef & Olive Spa Resort, and sharing your fantastic review of your stay! We are happy that you were able to find our hotel convenient for your business trip! We would be more than happy to welcome you back to our resort another day. Kindly regards, Guam Reef & Olive Spa Resort
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We stayed here for a few days which was too long. The access to the Beach is good. There is no Hotel frontage with sun beds etc. from the Hotel. You can pay (expensive) for a small private Beach at the bottom of the stairs. The pool seems quite poor. The Pool (and only) Bar was
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Response from Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa Resort
Responded Dec 23, 2018
Hafa Adai! Thank you so much for sharing your valuable feed back of your stay. We are sorry to hear that we were unable to satisfy your stay for the beach and pool side facilities. We will bring up this matter to our management to discuss about the points which you indicated, especially the staff attitude. We will retrain our staff's customer service to make sure all of our customers will enjoy their holiday vacation. I hope this will not discourage you to visit Guam again, Sincerely yours, Guam Reef Hotel
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The location and price for this hotel is one you cant beat. The beautiful infinity pool and the nice pool bar are great. And right below the hotel is the beach if u wanna play in the ocean. The location is central to just about everything u could need and want. The rooms were
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Response from Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa Resort
Responded Nov 23, 2018
Hafa Adai Kasseegabrielle! Thank you so much for sharing your experience and reviewing our hotel. As mentioned, the location of our hotel is one of the best and people who likes to go shopping, our hotel can satisfy that demand. We are delighted to hear a nice review from you and recommending our hotel. We all hope to welcome you back to our Resort in the future! Sincerely yours,
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Took the Japanese style tatami room so it could fit all 5 of us (adults) and had a great paranomic ocean view balcony in our room! Great location too as shops and restaurants are just across the road and around. Helpful staff too. Infinity pool has great view but isn't too big
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Response from Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa Resort
Responded Nov 20, 2018
Dear htcleung, Hafa Adai! Thank you so much for sharing your fantastic review with us. Japanese Tatami Room is one of the most popular room and has one of the BEST view on Guam!! We are delighted to hear that you have enjoyed your stay and our service had matched your expectations. We hope to welcome you back to our Resort in the future for your next visit. Sincerely yours, Guam Reef & Olive Spa Resort
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All photosTravelerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorGuam Reef & Olive Spa Resort
The Ocean Suite - Beach Tower at the Guam Reef & Olive Spa Resort
Professional photo exclusively commissioned by TripAdvisorGuam Reef & Olive Spa Resort
The Japanese Suite - Beach Tower at the Guam Reef & Olive Spa Resort
Professional photo exclusively commissioned by TripAdvisorGuam Reef & Olive Spa Resort
The Infinity Ocean Front - Infinity Tower at the Guam Reef & Olive Spa Resort
Room
Photo provided by managementGuam Reef & Olive Spa Resort
Infinity Twin
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12345674
per our experience, they did not allow early check in. There were a lot of luggage in the lobby for safekeeping. This to mean indicates there were several also waiting for check in.
0 votes
書き忘れましたが、日系のホテルですし、日本人スタッフもたくさん、レストランで予約をするさい、ホテルで依頼できますし、ロンスターというステーキ屋さんは無料送迎もあります(現地に何十年も住んでいたかたからおすすめされて毎回いっています) また、エッグスシングスもホテル敷地内(外ですが)あります。楽しんでください
1 vote
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ビーチサンダルはついていません。プールはもちろん無理でさらには1日一回無理のピザとポテトが食べれます!
1 vote
この度は、グアム リーフ & オリーブ スパ リゾートへ ご質問を賜りまして、誠にありがとうございます。 モーニングヨガクラスには年齢制限はございませんので、 お気軽にご参加くださいませ。 また一部ツアーパッケージでお申し込みをいただいたお客様に、 特典として朝ヨガクラスが無料でご体験いただけますが、 通常は当ホテルご宿泊のお客様は参加費10ドル、 それ以外のお客様は15ドルとなります。 クラスにつきましてご案内をさせていただきます。 当ホテル以外にご宿泊のお客様でもご利用が可能でございます。 毎朝6時30分から7時30分の1時間となり、 ヨガマット、ミネラルウォーター、タオルはホテルでご用意しております。 ローカルの講師が丁寧にお教えいたしますので、 初心者の方でも大歓迎でございます。 参加費のお支払い方法でございますが、 クラスの始まる前にフロントでお支払い、 またはご予約いただいたお部屋にルームチャージも可能でございます。 ご予約方法やご質問につきましては、当ホテル公式サイトのページより お問い合わせをいただくか、当ホテルご到着後、 フロント脇ゲストサービスまでお越しくださいませ。
0 votes
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1234
"Stay elsewhere"
"bay side, even room numbers, any floor"
"ask a room with a good view"
"higher floors with sea view."
"Ask for one overlooking Tumon Bay. The sunsets are incredible."
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12345
PRICE RANGE
$174 - $627 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
guam reef tumonhotel guam reef
FORMERLY KNOWN AS
Guam Reef Hotel
LOCATION
Mariana IslandsGuamTumon
NUMBER OF ROOMS
427
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