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    The Westin Resort Guam

    105 Gun Beach Road, Tumon, Guam 96913-4202, Mariana Islands
    Save
    Savings alert: 12% below average rate
    Best prices for your stay
    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $273
          $230
          $273
          $230
          $273
          $230
          Traveler (797)
          Room & Suite (131)
          Pool & Beach (88)
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          Overview
          • Excellent29%
          • Very good47%
          • Average16%
          • Poor5%
          • Terrible3%
          Travelers talk about
          “prego” (15 reviews)
          “heavenly bed” (12 reviews)
          Free Internet
          Free Parking
          Breakfast Buffet
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness center
          Concierge
          Pets Allowed
          Spa
          Wheelchair access
          Business Center
          Dry Cleaning
          Shuttle Bus Service
          Babysitting
          4.5 Star Hotel
          All hotel details
          Outrigger Guam Beach Resort
          1,445 reviews
          #1 of 20 hotels in Tumon
           
          Hyatt Regency Guam
          1,096 reviews
          #5 of 20 hotels in Tumon
           
          Guam Reef & Olive Spa Resort
          814 reviews
          #2 of 20 hotels in Tumon
           
          Fiesta Resort Guam
          783 reviews
          #3 of 20 hotels in Tumon
           
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          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,181)
          Traveler rating
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          1 - 5 of 370 reviews

          Reviewed 4 days ago via mobile

          Poor service - tried to check-in at 3pm; however room was not ready. Disappointed in the service provided by hotel employees. Management should look into addressing this issue. If hotel unable to accommodate posted schedule then they should update information provided to guest of hotel.More

          1  Thank jacqueline ann H
          Management response:Responded 2 days ago

          Hafa Adai Jacqueline ann H, We sincerely thank you for choosing the Westin Resort Guam during your recent stay and for taking your precious time to share your thoughts and experience. It is truly unfortunate, and we are deeply regretful that your stay and experience...More

          Reviewed 5 days ago

          Stay here because of work. The ac vent is dirty, room smells moldy (made my allergy worse), glass shower area full of thick scum and the beach water has no fish or coral. Westin is supposed to be a brand hotel but this facility is...More

          Thank 6tktktk
          Management response:Responded 2 days ago

          Dear 6tktktk, Thank you for choosing the Westin Resort Guam during your recent stay and thank you for sharing your thoughts and experience with us. We are sincerely regretful that we did not meet your expectations particularly with the room condition. Your valued comments will...More

          Reviewed 1 week ago via mobile

          There's no better words but the worst experience that I had on this island!! The service is bad, no housekeeper cleaning the room, unless we told them to. The service counter sucks, they are all Japanese and they discriminate Chinese. I strongly unrecommded this place!!More

          Thank ellec866
          Management response:Responded 6 days ago

          Dear ellec866, Thank you for sharing your thoughts and experience with us regarding your recent stay at the Westin Resort Guam. We are truly regretful that we did not meet your expectations during your stay and we deeply apologize for the inconveniences that you experienced...More

          Reviewed 2 weeks ago

          I am a frequent business traveller to Guam and SPG Lifetime Gold, I have stayed a fair share of nights in Westin Hotels as well as most of the other Starwood Brands, so I have a good idea of the level of quality to expect...More

          Thank Russ M
          Response from The Westin Reso... M, Executive Assistant Manager at The Westin Resort GuamResponded 1 week ago

          Dear Russ M, We sincerely thank you for choosing the Westin Resort Guam during your recent visit to our beautiful island, and for taking your precious time to reply on our online survey and share your thoughts and experience. Please accept my sincere apology in...More

          Reviewed 2 weeks ago via mobile

          조식 서비스가 정말 모텔보다도 못합니다. 여행 망치고 싶지 않으시면 다른 곳 선택하세요. 조식 쿠폰을 모르고 안가져와서 방에 얼른 다녀오겠다고 직원들한테 최대한 예의바르게 죄송하다고 사과했습니다. 무슨 곤경에 처했는지 모르겠으나 저보고 다짜고짜 hurry up! 이라고 소리칩니다. 머리를 쥐어 뜯으면서 저희를 쳐다보면서 다른직원이랑 귓속말 합니다. 쿠폰을 바로 가져오니...More

          1  Thank 유정 양
          Management response:Responded 1 week ago
          Google Translation

          안녕하세요 양 유정 님, 즐겁고 편...More

          Outrigger Guam Beach Resort
          1,445 reviews
          #1 of 20 hotels in Tumon
           
          Hyatt Regency Guam
          1,096 reviews
          #5 of 20 hotels in Tumon
           
          Guam Reef & Olive Spa Resort
          814 reviews
          #2 of 20 hotels in Tumon
           
          Fiesta Resort Guam
          783 reviews
          #3 of 20 hotels in Tumon
           
          About
          Amenities
          • Top amenities
          • Beachfront
          • Free Parking
          • Fitness Center with Gym / Workout Room
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Pool
          • Spa
          • Free Internet
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Business Center with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Things to do
          • Fitness Center with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Pool
          • Spa
          • Hot Tub
          Details
          • Price range
          • $211 - $380 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Family Hotel in Tumon
          • #5 Spa Hotel in Tumon
          • #7 Luxury Hotel in Tumon
          • #8 On the Beach Hotel in Tumon
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 430
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Hotwire, Travelocity, Booking.com, Ctrip TA, Expedia, TripOnline SA, Cancelon, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your The Westin Resort Guam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Mariana Islands >
          • Guam >
          • Tumon
          • Also Known As
          • The Westin Resort Guam Hotel Tumon ,
          • Westin Hotel Tumon ,
          • Westin Tumon ,
          • Tumon Westin ,
          • The Westin Resort Guam South Pacific
          Add Photo Photos
          Traveler (797)
          Room & Suite (131)
          Pool & Beach (88)
          Dining (32)
          Hotel & Grounds (522)
          Bathroom (24)
          Business Center & Event Rooms (8)
          Family and Play Areas (2)
          Nearby
          Sponsored by:
          Guam Reef & Olive Spa Resort
          814 reviews
          .07 miles away
           
          Lotte Hotel Guam
          294 reviews
          .19 miles away
           
          Guam Plaza Hotel
          838 reviews
          .21 miles away
           
          Outrigger Guam Beach Resort
          1,445 reviews
          .21 miles away
           
          Nearby Restaurants
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          Capricciosa Tumon Pacific Place
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Chun-Ta C
          May I ask that do you have Baby baggy rental, If yes,it's for free? and what the brand of the Baby baggy?(May I have tha picture of Baby baggy)
          March 6, 2017|
          Answer Show all 3 answers
          Response from Marilyn G | Reviewed this property |
          Hafa Adai, For more detailed info, pls email Westin public relation manager or call 671.647.1020 Thank you,
          2
          Votes
          Franny G
          May I know if you provide cot bed for baby? if yes, any extra cost?
          January 13, 2017|
          Answer Show all 3 answers
          Response from Guamwestin | Property representative |
          Yes, we have baby cribs to rent. It is free of charge. More than happy to make arrangement for you. Please let us know prior to your arrival.
          0
          Votes
          Jay S
          Do you have red eye check in (5am) together with red eye check out (4am)?
          November 4, 2015|
          Answer
          Response from Guamwestin | Property representative |
          Thank you for your inquiry to us, The Westin Resort Guam. We are afraid that we have early check in together with early check out. We charge one night in order to block a room from previous night for your checking in at 5am... More
          0
          Votes
          Room Tips
          "Stay at your own risk, this place is dirty and dated."
          Read review
          "North high level would have nice view"
          Read review
          "book a full ocean view room but not "partial ocean view room""
          Read review
          "best views"
          Read review
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