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Hilton Guam Resort & Spa

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Traveler (1698)
Room & Suite (436)
Pool & Beach (219)
Overview
  • Excellent25%
  • Very good44%
  • Average20%
  • Poor7%
  • Terrible4%
Travelers talk about
“premier tower”(48 reviews)
“tasi club”(52 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Hilton Guam Resort & Spa
Special Offer: Advance Purchase
Offers from Hilton Guam Resort & Spa
Special Offer: Advance Purchase
Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,319)
There are newer reviews for Hilton Guam Resort & Spa
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Traveler rating
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671 - 675 of 943 reviews
Reviewed October 25, 2013

At first I had a difficult time finding a quiet hotel to stay for my business trips in Guam. For example, the Sheraton has noisy tourist shows every night at 7 pm and the Westin could not promise a quite room unless I upgraded into...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Timothy D
Response from Johnny L, Manager at Hilton Guam Resort & SpaResponded October 28, 2013

Dear Timothy, Thank you for your great review and we are happy that you enjoyed your stay at the Hilton Guam! We are very happy you enjoyed our quiet and spacious Premier Tower Ocean View Rooms. The next time you visit, please try out our...More

Reviewed October 23, 2013

Guest service was satisfactory. The FO Manager very helpful as well as the other staffs. Overall the Hotel seemed safe and the room was very nice. AC strong, Television had many channel choices and internet was okay after the first day of stay.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Janice A
Response from Johnny L, Manager at Hilton Guam Resort & SpaResponded October 28, 2013

Dear Janice, Greetings from Hilton Guam Resort & Spa! We greatly appreciate your reviews of our hotel. We do our very best to provide you with quality service. I am glad you experienced and enjoyed our hospitality first hand. We would like to invite you...More

Reviewed October 22, 2013

If you want to ruin your vacation, choose Hilton Guam Hotel!, I was surprised to know that we are not the only victim of Hilton Guam Hotel Internet Room Booking SCAM, same case were we arrived excited after I gave up my friend offer to...More

6  Thank Fernando T
Response from Johnny L, Manager at Hilton Guam Resort & SpaResponded November 6, 2013

Dear Fernando: Thank you for taking the time to provide your feedback regarding our hotel. We are certainly disappointed that your stay at our hotel was not up to your expectations. I would like to apologize on behalf our hotel and team for your stay....More

Reviewed October 19, 2013 via mobile

I spent six nights here during a business trip. I found it to be clean, the staff was courteous and the hotel is in a convenient location to get to the airport, beaches and other parts of the island. There is great ocean side pool,...More

Thank TravelinDeweyIV
Response from Johnny L, Manager at Hilton Guam Resort & SpaResponded October 20, 2013

Dear Dewey, Greetings from Hilton Guam! We are very happy to hear that you enjoyed your business trip and your stay at the Hilton Guam! Your comments regarding our clean surroundings, courteous staff and the convenient location of the hotel. Our rooms include a great...More

Reviewed October 18, 2013

Never stay at the Guam Hilton...especially if you are allergic to mold. The room had an exquisite view but the mold was black and thick in the bathtub, sink, and wall tiles. The room smelled horribly and the lobby, with marble floors, had trash cans...More

Review collected in partnership with Hilton Hotels & Resorts
4  Thank Sylvia G
Response from Johnny L, Manager at Hilton Guam Resort & SpaResponded October 28, 2013

Dear Sylvia, Thank you for taking the time to write a review on Hilton Guam Resort & Spa based on your family's visit to the hotel. Please accept my sincere apology for any of the hotel's service or product shortcomings during your family's recent stay....More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
$156 - $291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Tumon
#6 Family Hotel in Tumon
#8 Luxury Hotel in Tumon
#9 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$156 - $291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Tumon
#6 Family Hotel in Tumon
#8 Luxury Hotel in Tumon
#9 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1698)
Room & Suite (436)
Pool & Beach (219)
Dining (76)
Business Center & Event Rooms (8)
Family and Play Areas (6)
Questions & Answers
Ask a question
panda629
March 11, 2018|
AnswerShow all 2 answers
Response from HiltonGuamMarketing | Property representative |
Hi Panda629, The Islander Terrace Sunday brunch is from 11:00 am - 2:30 pm. The price is $40 per adult and $20 per child.
0
Votes
J H
January 31, 2018|
AnswerShow all 2 answers
Response from DadNDave | Reviewed this property |
Yes they do. In front of the hotel on the beachfront.
1
Vote
LarGra2017
November 13, 2017|
AnswerShow all 4 answers
Response from Marica C | Reviewed this property |
Not sure about government discount from other countries, but you can check at Room Reservations if they have any special rates or discount.
0
Votes
Room Tips
"ocean view rooms are best"
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"Stay at the Tasi block to enjoy free daily breakfast and evening cocktails. Request for high floor rooms to..."
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"Main Ocean King Room Has Great Views"
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"Rooms in another Hotel might have a cleaner bathroom"
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