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Hyatt Regency Guam

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#4 of 20 Hotels in Tumon
Certificate of Excellence
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Hyatt Regency Guam
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880 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Alexandria, Virginia
2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

I stopped in Guam for a day for business as I visited several pacific islands. After a brief and pleasant taxi ride I arrived at the hotel around 6:30 PM. The driver had food me the Hyatt wad one of the best hotels on the island. Based on my experience, I would have to agree. Every room in the hotel... More 

Helpful?
Thank Tom M
Honolulu, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Awesome staff, great experience. The staff is very customer friendly and willing to accommodate the guests. This is my seventh stay and would recommend anyone visiting Guam to visit this location. Great site!!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Mark J A
Los Angeles, California
Level Contributor
110 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Nice but the decor in the rooms screams 90s!! The staff was extremely friendly and helpful and the pools are nice. Located in a get location. Little disappointed because I paid for a king sized bed and got two twins and only got an apology for the inconvenience. Overall...good experience!

Helpful?
Thank BnRadventures2015
Yokosuka, Japan
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great view day and night from room 305. Large balcony for night caps and watching the sunset. Spacious bathroom and storage for long term stay. Internet a bit slow during peak hours. Lobby smells great.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 978chakah
Sydney, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel lobby and surrounds are in keeping with Hyatt expectation. But once you ride the elevator up to the rooms its like being transformed to a different hotel. Actually more like a cheap and nasty motel. Dirty and damaged carpet throughout. Tatty curtains that won't close. Lights blown. Marks in the toilet bowl. Last guest soap in the shower.... More 

Helpful?
Thank MRPAX1
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Fun!!! Unfortunately only every-other Saturday of the month! So sad this is the ONLY place to salsa in the whole island, and only 2 out of 30 days!!! Should be a crime! Loved how they mixed live band music with a DJ. They seem to like dancing cha-cha-cha more here and reggaeton. It will get really crowded in dance floor... More 

Helpful?
Thank Nathan C
1 review
2 of 5 stars Reviewed 1 week ago

This is the most disappointing Hyatt Regency. The bed mattresses were sagging, the room was dusty on the ceilings and not clean in the corners, the lampshade was broken. The carpet stained along with the walls. The maid service lacked detail to attention...I got replacement tea bags, but not sugar. The creamer substitute was in a glob as if it... More 

Helpful?
Thank Joanne P
Tamuning
Level Contributor
51 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Hyatt gold membership led my family from regular room to the family suite. That's a first time, & oh how we are happy with the room. Especially the huge bathroom, the best I've ever seen. Then we have free breakfast, simple but all fresh -- bread, fruits, meats, yogurt, cheeses, in the 7th floor. I think the breakfast is for... More 

Helpful?
Thank MTB521
Taipei, Taiwan
Level Contributor
16 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hyatt provides reasonable price, prompt email communication, full refund 3 days prior to arrival, pre-authorization for only the room fare, charge no earlier than departure, spacious room and balcony, more flexible time for check-in and check-out, fast and stable wifi, good food, nice pools, and most of all, a very touching service quality. Eric, their "Hyatt 1" SUV driver picked... More 

Helpful?
Thank DXJ86-Yang
Seoul, South Korea
1 review
4 of 5 stars Reviewed 2 weeks ago

great location to DFS Galleria. Room was spacious and comfortable enough for a family. Furniture and carpet were old with some stain, though. Pool and access to beach was great. Self parking lot is open to everyone without gate check.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank hoyas93
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area. ... more   less 

Additional Information about Hyatt Regency Guam

Address: 1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
Location: Mariana Islands > Guam > Tumon
Price Range: $246 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Guam 4.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hyatt Regency Guam Hotel Tumon
Hyatt Regency Tumon
Hyatt Regency Hotel Guam
Hyatt Tumon
Hyatt Regency Guam South Pacific
Hotel Style:
#2 Spa Hotel in Tumon
#3 Luxury Hotel in Tumon
#3 Family Hotel in Tumon
#4 On the Beach Hotel in Tumon
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