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Hyatt Regency Guam

About
Location
Cleanliness
Service
Value
Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area.
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Property amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Children Activities (Kid / Family Friendly)
Bar/Lounge
Shuttle Bus Service
Wheelchair access
Spa
Airport Transportation
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Hot Tub
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
HOTEL STYLE
Great View
Lagoon View
HOTEL CLASS
Reviews (1,531)
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549 results
Traveler rating
184
201
83
56
25
Traveler type
Time of year
LanguageEnglish
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184
201
83
56
25
Show reviews that mention
All reviews al dente little things great pool rooms are large tumon bay club lounge beautiful beach beach access water slides pool bar ocean view pools deli guam cages staycation japan
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1 - 5 of 549 reviews
Reviewed 3 days ago

My 3 week stay at the Guam Hyatt Regency was great as always. Staff treated me like a VIP and was always helpful and attentive. The rooms were fresh and spacious and has Ocean Front rooms. The restaurants offer a wide selection of meals. I...More

Review collected in partnership with Hyatt Hotels
Date of stay: October 2018
Thank Vacation52570026833
Reviewed 6 days ago

My room did not have carpet around the bed. As a result, when I woke up in the middle of the night, I slipped and bumped my head. This happened TWICE. I did not report it because my children wanted to play in the pools....More

Review collected in partnership with Hyatt Hotels
Date of stay: December 2018
Thank Escape44666665073
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 4 days ago

Dear Escape44666665073, Thank you for taking the time to share your feedback. I am sorry to hear that you and your family did not have a positive experience during your recent stay with us. The safety, security and comfort of our guests are of utmost...More

Reviewed 2 weeks ago

Guam Hyatt Regency is NOT what you expect a Hyatt to be. During my recent stay at this Hyatt I was shocked at the state of our standard room. We had checked in very late in the evening for a 2-night stay and had the...More

Date of stay: November 2018
2  Thank MYSPIKE
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 5 days ago

Dear MYSPIKE, Thank you for taking the time to share your experience. We sincerely apologize that your stay was not as expected on this occasion. We pride ourselves on offering a high level of service as well as a more than comfortable stay, and to...More

Reviewed 2 weeks ago

Without doubt one of the favorite hotels I stayed during my time in Guam! Upon arrival we were warmly welcomed. The staff was extremely friendly, the restaurant free breakfast (included) and the restaurant staff deserves a special thanks. We had five great evenings here, which...More

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank Paradise52895200870
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 1 week ago

Dear Paradise52895200870, Hafa Adai from Hyatt Regency Guam! Thank you for taking the time to share your experience with us. We appreciate all the positive comments, especially about the service in the restaurant. It's nice to learn you enjoyed the scenery and your time with...More

Reviewed 3 weeks ago

It is so beautiful and wonderful place. All place is very clean and bright. All their services are perfect. All restaurant s are very delicious and right price. I went to this hotel with my wife and daughter. All they liked this place. I hope...More

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank Tour07541262677
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 1 week ago

Dear Tour07541262677, Warm greetings from Hyatt Regency Guam! Thank you for choosing to stay with us during your vacation here on Guam! We are so glad that you and your family's experience was very pleasant. We appreciate your positive comments regarding our well maintained rooms...More

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Questions & Answers
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leejaokai
December 15, 2018|
AnswerShow all 3 answers
Response from Clarice-CO | Reviewed this property |
Hi not sure about the “traditional “ dancing but there are plenty of places that offer it. Shopping is rxpensivenjn Tumon . You can take a Stroll (Guam’s Uber) to GPO or Micronesia Mall or Chamorro Village. Snorkeling okay... More
0
Votes
jbalexander3737
September 18, 2017|
AnswerShow all 3 answers
Response from th0mial | Reviewed this property |
Yes. I went the night before to pay for my whole bill instead of paying for everything after. You do have to put a security deposit down for the room. This can be done over the phone with a credit card, or in person with... More
0
Votes
QuickWhitTravel
December 22, 2016|
AnswerShow all 4 answers
Response from hoyas93 | Reviewed this property |
I guess not. The fitness center is not so spacious (duplex type) and crowded with eqiupments. The floor activity is set on the upper stage. I do not recall a foam roller there. Better to check with the hotel, though.
0
Votes
Room Tips
"Central top floor with ocean view"
923diegog
Nov 5, 2018
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"Ask for the rooms with the new wood finish floors... very nice."
LeighLeilaniG
Oct 3, 2018
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"They are all about the same so don"t spend money upgrading"
reallyhungryguy
Jul 31, 2018
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"choose the room 1021 is fulled rennovated!"
superman292
Jul 30, 2018
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PRICE RANGE
$238 - $619 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency guam hotel tumonhyatt regency tumonhyatt regency hotel guamhyatt tumon
LOCATION
Mariana IslandsGuamTumon
NUMBER OF ROOMS
450
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