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Hyatt Regency Guam

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1155 Pale San Vitores Rd, Tumon, Guam 96913-4206 Mariana Islands
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (1155)
360
Panoramas (116)
Room & Suite (338)
Travel safe during COVID-19
A note from Hyatt Regency Guam
Updated 06/07/20

About

#7 of 22 hotels in Tumon
Location
Cleanliness
Service
Value
In response to COVID-19, we are taking multiple steps to care for your wellbeing. Precautionary measures include enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment for you and your loved ones. Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Snorkeling
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Centrally Located
Languages Spoken
English, Chinese, Japanese, Korean
2,060Reviews18Q+A74Room tips

Reviews

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davey671 wrote a review Jul 2020
Guam, Mariana Islands721 contributions70 helpful votes
+1
Booked for 2 nights to enjoy a little staycation. Welcome back special with a good price plus check in at 11 am, check out at 3 pm. Got there at 1230 pm, our room wasn’t ready until an hour later, that was ok with us. Sam, front desk checked us in and out and was most soft spoken and mannered. Stayed in 1426, it had a mini bar, hot pot, coffee, tub and 70” inch tv, 2 twins with 2 pillows per bed, you may request for additional pillows as we did. We spent most of day at poolside. The pool area is wide spread and a lot of room. They have a kids side with waterfalls along the river, the water slide was a plus for the girls. Ordered lunch both days from Breezes, Sam was exceptional there, great service, although fries was hard from the kitchen as we understand it was busy. For dinner we highly recommend Niji for a good price you get a great buffet meal! Our overall stay was good with friendly staff throughout. Don’t forget to use your World of Hyatt at the F&B outlets to avail your discounts and points! Oh I forgot to mention Rey who assisted us with bags! As a member, we would always book again and recommend Hyatt for a lot kid friendly fun.
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
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Response from Hyatt Regency Guam, Guest Services / Front Office at Hyatt Regency Guam
Responded 2 days ago
Hafa Adai Davey, we really appreciate your feedback. We hope you'll visit us again.
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RJD wrote a review Jul 2020
2 contributions
First of all we stayed in a newly renovated room on the highest floor. The look was extremely impressive. The view from the balcony postcardesque. I always request to check in as early as possible, to be placed on the highest floor and to check out as late as possible. I was blown away because the room was ready for check in around 1130A, we were placed on the highest floor and were able to check out at 3P the next day. This was the best treatment we've ever had. The only concern we had was the TV was in operable. We call maintenance to assist. Someone came in right away. It was discovered, something was wrong on the cable side. We were asked if we'd like to switch room. Unfortunately, it was around 830P and we were already settled so decided to make due. The Manager on Duty Conrad offered to compensate us by giving us an extended check out, 3p, and breakfast at the deli the next day. It was a wonderful gesture. I was celebrating my birthday with family and was on the waiting list to dine in at Niji, our favorite Restaurant, because it was fully booked. I asked if they could somehow accommodate my reservation there that would be the best. Shortly thereafter my reservation was confirmed at 1P. The next day we received a robust breakfast at the deli, got in earlier then expected at the Niji for lunch, received an amazing blueberry birthday cheese cake on top of an incredible buffet lunch. I went to check out truly satisfied and was told by Manager Marichu and Host/ Cashier Krizzia that it was totally complimentary. Unbelievable experience!!! It was absolutely the best ever... Hyatt Regency has always been our favorite on Guam and will continue to be, after above and beyond customer service and top notch facilities. I can't wait to book our next stay and truly and sincerely want to thank all staff and management team for doing a sensational job in taking great care of us again and again. Special thank you to Conrad, Shanelle at the Front Desk, Bonnie, Queeny, the cable guy too and Fritz, Lorry, Krizzia and Marichu at the Niji!!! Blessed by your hospitality, Guam Residents/ PHR Members @URtheVeryBEST, @TotallyExceedingOurExpectations & @HyattFanForLife... =)
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Date of stay: July 2020
Value
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Service
Room Tip: High Floor and Oceanview all the way!
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Response from Hyatt Regency Guam, Guest Services / Front Office at Hyatt Regency Guam
Responded 2 days ago
Hafa Adai, we really appreciate your feedback. We hope you'll visit us again.
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Terry S wrote a review Mar 2020
Seattle, Washington1 contribution
Incredible facility and staff, you won't regret staying here. Pools were always clean and area well kept. Restaurant's in the hotel were great and the hotel itself is located among other great choices.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Value
Rooms
Location
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Trip type: Traveled on business
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Response from Hyatt Regency Guam, Guest Services / Front Office at Hyatt Regency Guam
Responded Mar 22, 2020
Dear tsinger68, Warm greetings and thank you for choosing to stay with us. We are very proud of the service our team delivers as well as the array of facilities that we have. It is great to hear you had a wonderful time and we hope you'll visit us again in the future. Sincerely, The Team at Hyatt Regency Guam
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chandahemlani wrote a review Mar 2020
2 contributions
Staff was very friendly. Hotel very clean and bright with breathtaking view. Excellent pool. Variety of eating establishments. Includes a indoor shopping area for souvenirs and snacks. Area close to major attractions.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2020
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Response from Hyatt Regency Guam, Guest Services / Front Office at Hyatt Regency Guam
Responded Mar 22, 2020
Dear chandahemlani, Thank you for leaving us with a review. We're so happy to hear you enjoyed so many aspects of the hotel and we hope to have the opportunity of welcoming you back again. Sincerely, Hyatt Regency Guam Team
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Ausquaka wrote a review Mar 2020
Guam, Mariana Islands89 contributions19 helpful votes
Looking to visit Guam or for a stay-cation the Hyatt has what you need. The location is in the heart of Tumon the tourist area. Close to shopping and plenty of restaurants. The staff are wonderful and very helpful. The beach is close, clean and inviting.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Hyatt Regency Guam, Other at Hyatt Regency Guam
Responded Mar 3, 2020
Dear Ausquaka, Warm greetings from Hyatt Regency Guam. It is lovely to learn that you had a wonderful stay. It sounds as though you were able to enjoy so many aspects of the hotel and the Tumon area. Thank you again for choosing our hotel and we look forward to welcoming you back in the future. Sincerely, Hyatt Regency Guam Team
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PRICE RANGE
$211 - $369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency guam hotel tumon, hyatt regency tumon, hyatt regency hotel guam, hyatt tumon
LOCATION
Mariana IslandsGuamTumon
NUMBER OF ROOMS
450
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Frequently Asked Questions about Hyatt Regency Guam
Which popular attractions are close to Hyatt Regency Guam?
Nearby attractions include Sandcastle Guam (0.1 miles), JP Super Store (0.3 miles), and UnderWater World (0.1 miles).
What are some of the property amenities at Hyatt Regency Guam?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Guam?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Guam?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Regency Guam?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Regency Guam?
Conveniently located restaurants include Tasi Grill, Alfredo's Steakhouse, and Soi.
Are there opportunities to exercise at Hyatt Regency Guam?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hyatt Regency Guam have an airport shuttle?
Yes, Hyatt Regency Guam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Guam?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Guam offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Guam?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.