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Outrigger Guam Resort

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#1 of 20 Hotels in Tumon
Certificate of Excellence
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1,263 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Sun Valley, Idaho
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 30, 2016

We have been regular visitors to Guam since 1998! It is a wonderful place, great people and what Hawaii was like before high rises and masses of people took over. We have been staying at the Outrigger Guam regularly since 2009 on each visit, some 2-3 weeks in length. That should tell you how much we enjoy our Outrigger visits.... More 

Helpful?
2 Thank jim b
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for continuously making us your hotel of choice on your return trips to the island. I am pleased to hear that you enjoyed your time with our Outrigger Guam Beach Resort familia. Thank you so much for special mention on some of our hosts including our general manager. Make a point to share your kind remarks... More 

Guam, Mariana Islands
Level Contributor
126 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 29, 2016

My family have stayed on every hotel there is on Guam, except for the Outrigger. So, we ventured to experience this place. Our experience with this hotel service is just beyond greatness! The Outrigger staff were just so professional, and if you are seeking for this kind of awesome experience, Outrigger is the place! My family's great experience started with... More 

Helpful?
1 Thank boyboyk
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for the great review on the Outrigger Guam Beach Resort. We are delighted to hear that you and your family enjoyed our hosts and their service, a room and its amenities, Voyagers 47 lounge, room service and convenient location. Thank you for your special mention of Ann, Rose and Vener. They are a wonderful asset to... More 

Manila, Philippines
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 22, 2016

Stayed in Outrigger resort in May for a 4 day business/leisure trip. Rooms were spacious and relaxing, just about right for a beach destination. Beds are comfy and bathroom was clean with complete toiletries. Stayed in a double room and it is perfect for a family of 4 with lots of closet and floor space to move around. However, since... More 

Helpful?
1 Thank lmptorres
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for taking the time to review your stay with us We are glad that a spacious room as well as our convenient location were positive aspects to your visit. Considering Tumon Bay is the entirely public beach so beach umbrellas and lounging chairs are available through the beach concession, which also provide water activities equipment, with... More 

Tokyo, Japan
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 22, 2016

Stayed in May with my family - our second visit to this charming island. Shuttle service from the airport was seamless. Check in was effortless and we were soon taking in the ambience of the view from our 18F room. The room size was spacious for the 3 of us. If you can get a room on left side (South... More 

Helpful?
1 Thank Rona S
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai, Thank you for reviewing us in details on Tripadvisor. We sincerely appreciate your patronage, thank you for staying with us. It is wonderful to hear that you and your family had sound like enjoyable stay with us. Thank you for your special mention of our hosts (staff). They are a wonderful asset to us and always shares their... More 

Metro Manila, Philippines
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 20, 2016 via mobile

Can't go wrong with this centrally located hotel. Very convenient to everything. Connected to the Plaza Mall and right below is the ABC mart. Rooms are nice and large with two queen beds that are very comfortable. Air conditioning is a little weak and had to tell maintenance to come fix but still weak. They provide a small bottle of... More 

Helpful?
1 Thank hgojr101
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! We appreciate you taking the time to post a review on the Outrigger Guam Beach Resort. Very glad to hear that and you were able to take advantage of our convenient location in the heart of Tumon. Our shortcomings are well noted and our team considers every comment to help us continue improve our guest experience. Thank you... More 

1 review
3 of 5 stars Reviewed May 13, 2016 via mobile

I'm staying Outrigger right now. The location is perfect for those who does not use rental car. You can go many shops and restaurants in minutes. However for the service, it is poor. First of all, there was no porter to pick up my luggage when I arrived the hotel. Only place without porter would be a low priced motels.... More 

Helpful?
Thank 창균 정
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for staying at the Outrigger Guam Beach Resort and your feedback on your recent experience with us. I truly apologize that we did not live up to your expectations fully.  I have discussed your feedback with our team and we are taking the necessary steps to ensure that our staff are more accommodating. We hope you... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 12, 2016

This is my second time staying at the Outrigger. Absolutely enjoyed my stay. If you are looking for a resort in a fantastic location, comparable cost with great service, this is the place to stay. The Outrigger has many great positives, with only a few unfavorable aspects. The positives: The rooms are clean and spacious with a contemporary look. The... More 

Helpful?
Thank Ja Mes B
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for sharing experiences of your second time stay at the Outrigger Guam Beach Resort. I appreciate your comments and feedback regarding our facilities and services you have received. We value your comments, both the positive and the unfavorable, it gives us an opportunity to review where we are doing well and where we need to improve.... More 

Virginia
Level Contributor
307 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed May 7, 2016 via mobile

My last visit to Guam was terrific with a stay at the Outrigger on the top floor. Although I was in Guam on business it felt like vacation because on the location. I was able to drive around the small island, visit the Comoran Village, went to a cook out with a local. Didn't do as much bay swimming as... More 

Helpful?
Thank James C
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! We appreciate you taking the time to post a review on the Outrigger Guam Beach Resort on Tripadvisor. Very glad to hear that you enjoyed our pools and happy to know that all your needs are met during your stay. Thank you for staying with us. We hope welcome you back to the resort if your travels brings... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2016 via mobile

Went with my family (incl 3yr old and 1.5yr old) for 4 nights the week before Japan's Golden Week. I think by doing this we avoided the crowds. Our kids go to bed early so we wanted a room with a balcony to sit on and chat while the kids slept. After a few phone calls back and forth, we... More 

Helpful?
1 Thank Sarahjmacg
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for your recently stay with your family at the Outrigger Guam Beach Resort. Happy to hear that we were able to assist upgrading your room to ocean front and you enjoyed the view and balcony. We are also delighted to hear your compliment regarding our staff! Our team works hard to take care of the many... More 

San Diego, California
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 23, 2016

The view is perfect. The location is great. The food was fresh. Guam is a hidden gem in the world. This hotel is very nice. Large rooms. Clean. The spa was very nice. I had a great massage after spending 27 hours to get to the island. (delays). I recommend this hotel!

Helpful?
Thank Andrew B
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for sharing your recent experience here with us at the Outrigger Guam Beach Resort! I am pleased to hear you enjoyed our prime central location, fresh food and rooms. I understand a long flight can be rigorous but happy that you had a relaxing massage at the spa. I also could not agree more that Guam... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Outrigger Guam Resort

Address: 1255 Pale San Vitores Rd, Tumon, Guam 96913-4208, Mariana Islands
Location: Mariana Islands > Guam > Tumon
Price Range: $214 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Outrigger Guam Resort 4*
Number of rooms: 600
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Also Known As:
Outrigger Guam Hotel Tumon
Outrigger Tumon
Tumon Outrigger
Outrigger Guam Resort South Pacific
Hotel Style:
#1 Luxury Hotel in Tumon
#1 Top resorts Hotel in Tumon
#1 On the Beach Hotel in Tumon
#4 Family Hotel in Tumon
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