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Pacific Star Resort & Spa

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Traveler (179)
Room & Suite (58)
Pool & Beach (20)
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Overview
  • Excellent9%
  • Very good31%
  • Average45%
  • Poor12%
  • Terrible3%
Travelers talk about
“inch crt”(2 reviews)
“filipino buffet”(2 reviews)
“dim sum”(2 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (226)
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All reviewsinch crtfilipino buffetdim sumthe main touristbuffet lunchseen better daysbed was comfortablecleaning staffprivate beachbeach frontgmfinsbayrefrigeratorsnorkeling
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1 - 5 of 106 reviews
Reviewed 4 weeks ago via mobile

I was staying with the hotel on a stop over, the exterior looks ok, the room is OMG. The carpet is moist that I had to look for the slipper once I took my shoe off. The room looks aged and the TV looks so...More

Thank leciel83
A TripAdvisor Member
Kalamazoo, Michigan
13
Reviewed February 11, 2018 via mobile

Staying here for work and this is the worst hotel I've ever stayed at! This place is so so run down, it's not funny! My room smells so bad like mold I can barely stand it! My chest feels tight, almost like my asthma that...More

3  Thank A TripAdvisor Member
Reviewed February 11, 2018

Room 1809 Smells very moldy. Had respritory issues immediately. Shower does not function properly. Outdated and neglected property. Mini Fridge in the room is rusting from the bottom up. No microwaves in the room. outdated TV. intermittent WiFi,Air Conditioning inadequate. The free weights room has...More

Thank todrobbins
Reviewed January 21, 2018 via mobile

Not much going on here- kind of dated. Our room had twin beds- what? Our Air conditioner wasn’t working - it took 45 minutes to get someone to come check and then another half hour to find us another room- also with twin beds. No...More

1  Thank Val709
Reviewed December 31, 2017

We spent New Year's Eve here, December 31, 2017. Parking was free and easy. Lobby staff and house cleaning staff were excellent, the rooms were dated and look like they need some attention for cleaning and remodeling. Hot water was super and water pressure was...More

Thank CHARLES A
Response from Sheena T, Manager at Pacific Star Resort & SpaResponded January 30, 2018

Hi Charles, Thank you for choosing the Pacific Star Resort & Spa to celebrate the New Year! Although our hotel requires renovation, our staff take the necessary measures to ensure that each guest has a comfortable stay with us. I hope that you stay with...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Internet
Bar/Lounge
Room Service
Spa
Hotel Amenities
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Spa
Details
Price range
$100 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Tumon
#8 Spa Hotel in Tumon
#9 Luxury Hotel in Tumon
#11 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$100 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Tumon
#8 Spa Hotel in Tumon
#9 Luxury Hotel in Tumon
#11 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (179)
Room & Suite (58)
Pool & Beach (20)
Dining (18)
Questions & Answers
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Room Tips
"Waterfront view is by far the best...."
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"Don't take the south rooms. The resort next door (while an interesting place to explore) gets quite..."
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"Elevators are a bit slow, so you might choose a lower floor. The lobby is the fifth floor and room start on..."
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"Look for Roy!"
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