We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Pacific Star Resort & Spa

Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Pacific Star Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

142 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 61: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

WiFi is spotty and constantly disconnects. Rooms are mildewy and damp. Gym equipment is rusty and it is very hot in the gym. Stayed here for a month and would not recommend paying for this place. Stay at the Hilton down the road. There is a douche named Bryan that was the pool "cop" who gets off on his plastic... More 

Helpful?
Thank Brad1469
Wichita, Kansas
1 review
2 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed here for 4 nights on a business trip. I tried to check in early around 1:30, but was told my room was not ready and would possibly take until 3:00pm. No big deal, because I was early. It was not until after 4:00 pm they called me up to check in. The lobby was quite hot during my... More 

Helpful?
Thank SandySd

Travelers are raving about these Tumon hotels

Level Contributor
3 reviews
3 of 5 stars Reviewed July 18, 2016 via mobile

I remember this hotel being much nicer a few years ago. Intense mildew smell, hotel itself is outdated. Lobby is very nice and decieving. Rooms need some work. Wifi is very sketchy and does not work sometimes. Upon arrival my hotel phone does not work. Glad im not paying for this.

Helpful?
Thank Mackenzie S
Northern Mariana Islands, Mariana Islands
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 6, 2016

All the football teams stayed in this hotel for the EAFF East Asian Championship 2017. Room is neat and comfortable and had a great view of the beach. I really loved the food that the restaurant is serving especially every Tuesday "Filipino Night" where they serve the best Filipino dishes and desserts.I also love the live band during lunch. Staff... More 

Helpful?
Thank Astig14
Woonsocket, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 8, 2016

The bed is like sleep on a hamlet very old and worn out the rugs are old and smell and dirty. The first night our A/C went we had to switch room 2 30 AM. Room had lot of bugs roaches. Will never stay there again.

Helpful?
Thank vaz185
Guam, Mariana Islands
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 5, 2016 via mobile

Highly recommend massage therapist Tiw and the Balinese massage. Yesterday, I had a really stiff/sore back and she massaged the pain away and with least discomfort. Feeling relaxed and more flexible now. Have been to several spas on island but this one is now top of the list. Great reception and service, awesome ambience, clean and comfortable.

Helpful?
Thank Fridolin2001
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 5, 2016

Well I was here for TDY military purpose and loved the Island. I booked the hotel and through TripAdvisor and once I arrived to the hotel it looked amazing in the main lobby. Seeing this was my first time in a Tropical hotel I loved it. I checked in and showed my military ID and was told that we receive... More 

Helpful?
Thank King P
Texas
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 31, 2016

Elegant Spa environment, soothing sounds, your choice of aromatic fragrances, skilled in many techniques of massage & very professional therapists!! And don't be fooled by the small stature of the therapists!! They can deliver Swedish and deep tissue techniques with ease!! So easy to fall asleep & miss dinner!!

Helpful?
Thank Grambo123
1 review
4 of 5 stars Reviewed May 27, 2016 via mobile

It's an older hotel, but comfortable and clean. Access to the beach is a big plus. Will stay there again. Staff we've encountered were courteous and helpful. Wasn't able to try the restaurants, but they have a Filipino buffet every Tuesday, which seem to be very popular.

Helpful?
Thank Heather S
San Francisco, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 18, 2016

This hotel is terrible. The service was awful and the room was outdated with a hole in the floor. I checked in at 9 p.m. In the room there was no hairdryer. I called "24 Hour Guest Services" (the phone had no option to reach the front desk), and asked for a hair dryer. They sent someone to my room... More 

Helpful?
Thank liquidaloha
Questions? Get answers from hotel staff and past guests. Ask a question

93 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (93)
Viewed
Pool/Beach Area (11)
Viewed
Room/Suite (9)
Viewed
View from Room (10)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (10)
Viewed
Other (50)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Tumon
0.6 mi away
Hilton Guam Resort
Hilton Guam Resort
#7 of 20 in Tumon
4.0 of 5 stars 1,750 reviews
1.1 mi away
Guam Reef & Olive Spa Resort
0.4 mi away
Holiday Resort & Spa Guam
Show Prices
Show Prices
Show Prices
0.9 mi away
Hyatt Regency Guam
Hyatt Regency Guam
#4 of 20 in Tumon
4.0 of 5 stars 847 reviews
1.2 mi away
The Westin Resort Guam
1.7 mi away
Sheraton Laguna Guam Resort
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Banquet Room

Additional Information about Pacific Star Resort & Spa

Address: 627B Pale San Vitores Rd, Tumon, Guam 96913-4009, Mariana Islands (Formerly Marriott Resort and Spa Guam)
Location: Mariana Islands > Guam > Tumon
Price Range: $131 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacific Star Resort & Spa 4*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Odigeo, Travelocity, HotelTravel.com, Priceline and Agoda so you can book your Pacific Star Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Resort And Spa Guam Hotel Tumon
Marriott Hotel Tumon
Marriott Hotel Guam
Marriott Tumon
Tumon Marriott
Pacific Star Resort & Spa Guam, South Pacific
Hotel Style:
#4 Top resorts Hotel in Tumon
#9 Luxury Hotel in Tumon
#12 On the Beach Hotel in Tumon
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay