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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
All reviews the club lounge the hotel staff swim pool huge lounge room ocean view monster burger visited this hotel tumon bay the entire staff double bed nice room within walking distance other hotels ocean front stayed nights beach access seine
Room ocean view on the 17th floor was spectacular! Room is huge with big comfortable beds although pricey. Free parking is a bonus especially so that you need a car rental to get to places in Guam. Nice powdery white beach in front of hotel....More
Date of stay: November 2018
Thank mistermoe1028
Response from GuamLotteHotel, General Manager at Lotte Hotel GuamResponded 4 weeks ago
Dear mistermoe1028,
Thank you very much for choosing Lotte Hotel Guam, and for taking the time to leave a review.
We are glad to know that our room views and facilities have left you with a spectacular impression.
Thank you for your kind comments on...More
Room was clean and comfy. I stayed at the tower rooms so my room overlooked the ocean, which was magnificent. Pool was really nice and access to the beach was great. Only downside was the construction next door which was annoying. Overall friendly staff.More
Date of stay: September 2018
Thank leisuretraveller22
Response from GuamLotteHotel, General Manager at Lotte Hotel GuamResponded October 3, 2018
Dear leisuretraveller22,
Thank you for choosing Lotte Hotel Guam, and for taking the time to review our hotel.
It is great to know that your experience with our front desk, room stay, pool and ocean views were satisfying.
However, please allow us to apologize for...More
Guam is special because of its people. And that extends to the entire staff at Lotte Hotel Guam. From the front desk, to a special shout out to Carina Su, Asst. Room Sales Mgr. who personally made sure we were well taken care of. This...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: July 2018
Thank Angie L
Response from GuamLotteHotel, General Manager at Lotte Hotel GuamResponded July 18, 2018
Dear Angie L,
Thank you for choosing Lotte Hotel Guam and for taking the time to leave a thoughtful review. We are delighted to hear that your stay was special because of the service you received from our staff. We will definitely share your comments...More
Visited the property, but didn't stay there. The grounds and the pool area are gorgeous. The pool cabanas are nice and private. It is right in the heart of Tumon, within walking distance to everything.More
Date of stay: July 2018
Thank sclem755
Response from GuamLotteHotel, General Manager at Lotte Hotel GuamResponded July 15, 2018
Dear sclem755,
Thank you for your visit to Lotte Hotel Guam, and for taking the time to leave us a review!
We are happy to know that you were able to experience our hotel grounds and find the location to be convenient.
We hope we...More
The hotel staff is friendly. Comfortable and trip.
I rested so well.
Food delicious, the sea beautiful and ground Paradise seemed.air is good and Sunset is beautiful best in the world.I want to go with my family next time. I keep thinking.More
Date of stay: May 2018
Thank 경남 류
Response from GuamLotteHotel, General Manager at Lotte Hotel GuamResponded June 11, 2018
Dear 경남 류,
Thank you for choosing Lotte Hotel Guam, and for taking the time to leave a review.
We are very happy to hear that everything from your encounter with our staff, your rest, and your food experience were all fantastic. Here at Lotte...More
Lotte Hotel Guam, where luxury and elegance greet you the instant you step inside. This splendid 5 star hotel sits on beachfront prime property with gorgeous views of Tumon Bay Beach. It is conveniently located …Morewithin walking distance to Pleasure Island, the tourist district of Guam where fabulous restaurants, cafes, and shopping centers are nearby and within an easy reach. Our magnificent lobby and unique terrace overlooking Tumon Bay will give every guest an awesome feeling of belonging. All of our 222 guest rooms are comfortably and stylishly designed and decorated with contemporary furniture. Especially tower wing will be transformed by a world famous designer HBA. Combine the wonderful hotel facilities with our exceptional service by our excellent and professional staff, each guest will experience hospitality as its finest. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Beachfront
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Room Service
Breakfast included
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Hotel Style
Spa
,
On the Beach
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Hotel Style
Spa
,
On the Beach
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
222
Price range
$233 - $544 (Based on Average Rates for a Standard Room)
Also Known As
Guam Aurora Resort Villa And Spa
,
Guam Aurora Resort Villa Hotel Tamuning
,
Guam Aurora Hotel
,
Guam Aurora Tamuning
,
Lotte Hotel Guam South Pacific
Location
Mariana Islands > Guam > Tumon
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Hotel Style
Spa
,
On the Beach
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
222
Price range
$233 - $544 (Based on Average Rates for a Standard Room)
Response from GuamLotteHotel | Property representative |
Dear 907pamc,
Thank you for your question.
Please contact our reservations department in regards to early check-in and check-out, as these situations are based upon availability. We will do our best to accommodate your... More
Dear 907pamc,
Thank you for your question.
Please contact our reservations department in regards to early check-in and check-out, as these situations are based upon availability. We will do our best to accommodate your request. Kindly give us a call at 671-646-6811, our Reservations Team will be happy and ready to answer your questions.
Best regards,
Lotte Hotel Guam
Response from LotteGuamHotel | Property representative |
Dear TAM K,
Thank you very much for reaching out to us in regards to our neighbors construction situation. Unfortunately, as the construction is not associated with Lotte Hotel Guam, we are unable to provide a sure "end... More
Dear TAM K,
Thank you very much for reaching out to us in regards to our neighbors construction situation. Unfortunately, as the construction is not associated with Lotte Hotel Guam, we are unable to provide a sure "end date". However, we can assure you that in terms of any loud disturbing noise, this phase has ended. Thank you for your understanding and we hope to welcome you to Lotte Hotel Guam.
Warm Regards,
Lotte Hotel Guam Management
Response from LotteGuamHotel | Property representative |
Dear haeins2014,
Thank for your questions, we are happy to answer them.
The Tower Wing houses guest rooms with a full frontal Ocean View whereas the Island Wing houses guest rooms with a partial Ocean View. Here at Lotte... More
Dear haeins2014,
Thank for your questions, we are happy to answer them.
The Tower Wing houses guest rooms with a full frontal Ocean View whereas the Island Wing houses guest rooms with a partial Ocean View. Here at Lotte Guam we confidently assure that normal pest control routines are conducted in all areas of the property. It is in our best interest to provide a safe and pest-free environment for all our guests.
Thank you and we hope to welcome you to Lotte Hotel Guam soon.
Sincerely,
Lotte Hotel Guam
