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Sheraton Laguna Guam Resort

470 Farenholt Avenue, Tamuning, Guam 96913 , Mariana Islands
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1 room 1 adult
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Sheraton Laguna Guam Resort
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706 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Laguna Guam Resort
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Seattle, Washington
Level Contributor
259 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed September 27, 2015

The resort is within 15 minutes of the airport. If you want to go near the Westin, and the Hard Rock Cafe either take the Miki Taxi in the morning from the hotel that will take you free one way to the Galleria mall across from the Hard Rock Cafe. Or the Lam Lam trolley which stops in front of... More 

Helpful?
Thank Globetrotter10079
GuestExperienceSM, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Guest, Thank you for choosing to stay with us. We are most delighted to have you as our guest and we look forward to serving you again very soon if not in the near future. Your Guest Experience Team More 

Washington DC, District of Columbia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed September 22, 2015

As a regular user of sheraton and other starwood hotels, this was quite a disappointing experience. The Postives: the hotel is situated with nice views of the ocean, there are separate adult and family pools which is nice and the adult pool overlooks the ocean, tennis courts with free racket rental. The Negatives: the hallways in the hotel smelled terrible... More 

Helpful?
1 Thank AGraduate

Travelers are raving about these Tamuning hotels

Tamuning , Guam
1 review
5 of 5 stars Reviewed August 28, 2015

This Hotel and its Staffs are very nice, they are always willing to Help. Even the Managers always helping out with the Hotel Guest. I wish I can stay there in the near future. I love the Food and the Pool. I will Just recommend you to Stay at The Sheraton Laguna Guam Resort.

Helpful?
Thank Mayleen D
GuestExperienceSM, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Guest, Thank you for the heart-warming comment and for choosing to stay in Sheraton Laguna Guam Resort. I am pleased to hear that you have enjoyed your stay with us. We look forward to welcome you back at The Sheraton again very soon. Sincerely, Guest Experience Team More 

Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 28, 2015 via mobile

i havw bewn staying for 3 nights with friends. 10th floor suite room was cozy and good but quite old with wind blowing noise and water licking from the ceiling during typhoon approach. infinity pool is fantastic and programs r worth taking.

Helpful?
Thank alexxyzabc
GuestExperienceSM, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Guest, Thank you for staying with us and for sharing your comments. We hope to see you again very soon. Regards, Guest Experience Team More 

La Verne, California
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 16, 2015

The Sheraton had a lovely view and good pools. I wish the rooms were just a bit cooler and the bathroom was surrounded by walls of tinted glass which didn't offer enough privacy for me, however I would still suggest the stay there.

Helpful?
Thank Dee W
GuestExperienceSM, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Guest, Thank you for sharing your comment about our hotel. We hope to see you again and extend a more comfortable stay. We love to have the chance to welcome you back with us again in the near future. Sincerely, Guest Experience Team More 

Toledo, Ohio
Level Contributor
178 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed August 14, 2015

Great location, especially for business travelers who need to get in and out of the hotel quickly for meetings. The staff, outside of housekeeping, was phenomenal. I was always addressed as “sir.” However, I was disappointed with the lack of in-room wireless internet access, the inconsistent housekeeping and the weak food offerings. Housekeeping was inconsistent. Some days towels were replaced.... More 

Helpful?
2 Thank planetraincar
Tokyo Prefecture, Japan
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 11, 2015

Where do I start?.. There were no staff available at the SPG Gold desk on arrival, so had to wait for 4 guests to check in before us. The hotel all over was dirty-the buffet/breakfast area was incredibly dirty with food on the floor, many empty food dishes, and the quality of food for $40 per person per day, was... More 

Helpful?
3 Thank Jon L
Honolulu, Hawaii, USA
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 25, 2015

One of the nicer hotels on Guam, albeit a bit away from the hussle and bussle of Tumon Bay. The hotel does a good job of taking care of SPG members - I have received an upgrade almost every time I have stayed there, although not as good as the Westin does. While Westin seems to upgrade you automatically, at... More 

Helpful?
1 Thank KumaKato2
Honolulu, Hawaii
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 5, 2015

Checked in late (flight delayed and we couldn't call ahead to inform them) so room not ready immediately. They worked quickly to get it ready and we got a room with a pool/ocean view (sunset) - beautiful and comfortable. Lots of little touches in the decor and bath amenities (toothbrushes and toothpaste and razors). Nice balcony, quiet location, comfortable bed,... More 

Helpful?
Thank MsProspero99
Hawaii
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 16, 2015

The Sheraton Laguna is not on the main hotel strip and that is why I like it. It is way less crowded and perfect for short-term business travel. Just for signing up for their rewards program, spg, I was given complimentary breakfast. Their buffet runs from 6:30-10 and includes both American and Asian style offerings. They'll cook your eggs, omlettes,... More 

Helpful?
1 Thank LaBeau808
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