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Sheraton Laguna Guam Resort

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Sheraton Laguna Guam Resort
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830 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Monteriggioni, Italy
Reviewed 2 weeks ago

We were here to celebrate something unique and we wanted to choose a place luxury fancy and beautiful. Only the price reached this target: we are all very, very disappointed. First of all beach is closed and they did not advise us. We could use only swimming pool. We have access to the lounge...lounge? What is this ugly and smelly...

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Thank Lucia M
Reviewed 2 weeks ago via mobile

Writing this review while I still have 2 nights to go for a family new year getaway we were looking forward to make. This property is one of the worst I've stayed in from the Starwood group. Overall facilities seem that they haven't been given proper maintenance for a long time. Get an uncomfortable feeling that things are a bit...

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Thank Rafael G
Reviewed 3 weeks ago via mobile

There seems to be poor communication between Reservation and Front Desk, then poor follow-up by Front Desk Personnel... Before arriving the hotel, I requested my late checkout (being SPG Platinum member) which was confirmed by Reservation Supervisor. Upon arrival, Front Desk agent knew anything about it and could not 100% accommodate. They asked me to show the evidence e-mail communication...

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Thank HermosaBch
Reviewed 3 weeks ago via mobile

On our second day stay, none of towel kept in room; we made 3 calls, 2 request in front of desk, after 50 minutes- still nothing happened. Maybe holiday season caused this terribly delay, however when we found several stains on the bed sheet, that's something totally unacceptable! PS. Finally we got towels at 10.18 pm... 我們預計停留在喜來登五晚,第二晚發現房間內沒有一條毛巾,在苦等的一小時內接續打了三通電話,兩次直接到櫃台詢問請求協助,終於在晚上十點十五分左右拿到毛巾。 另外,床單上的斑點污漬真的讓我以為住的是B&B

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Thank Esther C
Reviewed 4 weeks ago

Sheraton Laguna Guam Resort is a great Hotel & Resort to check-in. The services are great and the people are awesome. Nice and great resort to stay. People are lovely and a lot of things to do while you enjoy your stay at Sheraton Laguna Guam Resort.

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Thank Johnston P
Reviewed 4 weeks ago via mobile

Attended a Xmas party function and overnighted. Had a wonderful room with a beautiful view of the ocean. Hotel very clean and very courteous and friendly staff. Ballrooms are clean and large. Poolside and waterfalls and nice and blue. Highly recommend.

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Thank John S
tokyo
Reviewed November 28, 2016

My partner and II came to Guam for scuba. This is an older hotel but the stay was fine. Good service, clean rooms, very enjoyable walks to the center of town. The restaurant food, buffet style, offered tasty seafood the couple of days we were there.

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Thank warren D
Guam, Mariana Islands
Reviewed November 21, 2016

Exceptional stay! We had fun and enjoyed warm birthday greetings for our birthday celebrant! Enjoyed our whole afternoon at the pool. Kids had a blast! Then, we celebrated his birthday at La Cascata Restaurant. Food is always great! Loved the lamb chops! After dinner, staff sang and gave my husband a birthday cake! When we got to the room, had...

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Thank BelleS0711
A TripAdvisor Member
Level Contributor
12 reviews
5 hotel reviews
Reviewed November 19, 2016 via mobile

The sunset view from the infinity pool is a must for tourists. Traditional sunset dinner with performance was not bad, maybe a little too loud for my taste. And then another night we dined in the lobby restaurant and was surprised with the asian noodles and hamburger menu! The food was very gentle in sodium compared to what we had...

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Thank A TripAdvisor Member
Guam, Mariana Islands
Reviewed November 12, 2016 via mobile

Stayed at the Club Room with Club Lounge access. The room was spacious as it had a separated living and bedroom area. Also, there was a full bath and a split restroom. The beds were comfortable and the room/amenities were good. Only problem was that the water pressure was a little low for the shower and the toilet required a...

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Thank Shikataganai73
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Sheraton Laguna Guam Resort

Address: 470 Farenholt Ave, Tamuning, Guam 96913-3149, Mariana Islands
Location: Mariana Islands > Guam > Tamuning
Price Range: $176 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Laguna Guam Resort 4*
Number of rooms: 318
Reservation Options:
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Also Known As:
Sheraton Laguna Guam Hotel Tamuning
Sheraton Tamuning
Tamuning Sheraton
Sheraton Laguna Guam Resort Tamuning
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Laguna Guam Resort staff and other travelers.
16 questions
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See all questions (16)

Questions? Get answers from Sheraton Laguna Guam Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want a luxury holiday do not come to Guam”
  • We found the bed set in this way: can you belive it?
  • Not really nicely clean
 of 5 bubbles LuciaM457, 2 weeks ago | Read review
“Suites are larger and better view.”
  • Nice birthday surprise from the SLG staff! Thank you!
 of 5 bubbles BelleS0711, Nov 21, 2016 | Read review
“Book early.”
 of 5 bubbles 705lancez, Oct 5, 2016 | Read review
“My tip is to find another hotel to stay in!”
 of 5 bubbles hughs0119, Sep 21, 2016 | Read review
“All rooms are nice. I never pick a room with a view since I spend very little time in it.”
 of 5 bubbles MichaelY440, Sep 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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