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Sheraton Laguna Guam Resort

Traveler (963)
Room & Suite (219)
Pool & Beach (84)

About

#4 of 12 hotels in Guam
Location
Cleanliness
Service
Value
Sheraton Laguna Guam Resort sits oceanfront in Tamuning, Guam and it offers picturesque views of Hagatna Bay. The tropical island resort overlooks the Pacific Ocean and is the only resort in Guam nestled in a quaint and exclusive area of the island.
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Property amenities
Pool
Room service
Free Internet
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Hotel links
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Location

Full view
Contact
470 Farenholt Ave, Tamuning, Guam 96913-3149 Mariana Islands
Getting there
A.B. Won Pat Intl Airport2 mi
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1,025Reviews
19Q+A
81Room tips
Traveler rating
  • 237
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  • 209
  • 80
  • 82
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Popular mentions
stayed here several times for business and, I have to say, this most recent stay was truly exceptional. The hotel staff truly makes for a memorable experience from check-in to check-out. A problem with something...no worries; the staff will find a solution! Need some help with
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Celebrated my daughter’s 2nd birthday with the in-laws and everything was beautiful! Comfortable rooms, nice service, beautiful location view, friendly staff. Quite a distance to access some places but they provide scheduled free shuttle service to a mall where you can also
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I make a reservation with club room and double bed. But when I arrived 4am theyw said I didn’t and give me different room. I ask to upgrade with payment but keep saying no more room are available. Especially korean staff was there but not helping and ignored. I found email and
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Response from SLGRExperienceTeam, Manager at Sheraton Laguna Guam Resort
Responded Mar 31, 2019
Hafa Adai sunjoo2! Thank you very much for taking the time to share your recent experience with us. Although we strive to provide excellent service, we have definitely fell short during your stay. Please accept our sincerest apologies for the mishaps you had to endure during your stay. We’ve addressed your concerns with our team and we will try our very best to avoid them from recurring. We still hope to welcome you here again in the future when time permits. Thank you again and have a lovely week ahead! Warm Regards, Your Guest Experience Team
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+1
BED BUGS My first morning I woke up with a few insect bites on my arm and didn't think much about it. On the second morning my arm and back were full of bites and one of bugs was in the bed. I pulled up the sheets and there were blood splatters on the mattress. When I
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Response from SLGRExperienceTeam, Manager at Sheraton Laguna Guam Resort
Responded Mar 5, 2019
Hafa Adai ugaworldtraveler, We recognize your time is valuable and appreciate the feedback you have provided. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Sheraton Laguna Guam Resort, we sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Thank you for choosing us to accommodate you during your travels. We still hope to see you again whenever your travels bring you back to Guam! Sincerely, Your Guest Experience Team
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+1
My husband and I spent 5 days at the Sheraton Laguna Resort. During our stay, our room was acceptable. The linens were clean and the ocean view was excellent. We were in the Club Room on the 10th floor. It was very convenient that the Club Lounge is located on the same floor. On
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PRICE RANGE
$140 - $263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton laguna guam hotel tamuningsheraton tamuningtamuning sheraton
LOCATION
Mariana IslandsGuamTamuning
NUMBER OF ROOMS
318
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