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My family stayed at Sheraton Laguna Guam from Oct 31-Nov 4, 2017. We were pleasantly surprised with the large rooms, 2 queen sized beds and the resort lay out of the hotel. There was a cultural show almost every night at the lobby restaurant. The...More
We came down to stay the night for a corporate event and I was severely disappointed. The room we were given for our family with our small child and baby had a horrible smell that smelled like a cleaner covering up mold. I wouldn’t have...More
I go to Guam for business 4-5 times a year, for the past 8 years.
After trying all the major brands, I have gravitated towards the Hilton (LOVE the Hilton). When the Hilton is sold out, I would usually stay at the Sheraton to get...More
Response from SLGRExperienceTeam, Manager at Sheraton Laguna Guam ResortResponded 5 days ago
Happy Holidays Nanjingren!
Thank you very much for sharing your recent experience with us.
We strive to provide excellent service to all our guests, however, we completely fell short during your stay.
We would like to sincerely apologize for addressing you incorrectly, we will make...More
The club room is so awesome!! Huge bathroom with separate bathing and grooming facility.Two big TVs located at both living room and bedroom.The bed is so good. I have good dream every day on my trip.The ocean and stars could be easily seen at the...More
Good service from all the staff, but the room and the hotel in general is very old and the cleanliness definitely needs improvement. The shower curtains stink real bad, the infinity pool has pieces tissues floating inside, the towels generally have a sour smell to...More
Thank William C
Response from SLGRExperienceTeam, Manager at Sheraton Laguna Guam ResortResponded 2 weeks ago
Happy Holidays Mr. William C.,
Thank you for taking the time to share your experience with us.
Although we strive to provide a remarkable stay for all our guests, we have fell short during your stay.
We have addressed your concerns with our team and...More
$169 - $381 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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if you want the club lounge access you need to book the club suite. Rooms and suite on 4 specific floor are designated as club rooms and suites and comes with the free lounge access and upgraded interior such as more... More
if you want the club lounge access you need to book the club suite. Rooms and suite on 4 specific floor are designated as club rooms and suites and comes with the free lounge access and upgraded interior such as more channels on TV and bidet.