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Sheraton Laguna Guam Resort

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Sheraton Laguna Guam Resort
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789 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Dallas, Texas
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

First time business trip to Guam and this was my second hotel. Very busy month because of the military exercise so was very lucky to get into this hotel. Stayed only a couple nights but enjoyed the free breakfast buffet that came with my room rate. The hotel grounds are beautiful and hotel staff was very polite and helpful. Location... More 

Helpful?
Thank RV12345678
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

They close at 9pm but let us in at 8:30pm. Have choice of "set" or "teppanyaki" side. We sat set-side. Server was super friendly. Ordered sashimi-salmon set, sushi set and steak set. All were good. But the "Blummonj" dessert was UNBELIEVABLY good and think it was a specialty of the Japanese chef there. Walked around the pool area and was... More 

Helpful?
Thank Nathan C
Dallas, Texas
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

Was in Guam on business, The Hilton was sold out so I had to stay here. I know why I am a Hilton Diamond member. This facility was not at all worth the price. I have stayed in lesser hotels at a lower price and got better service and a better room. I walked into a room with water all... More 

Helpful?
Thank hughs0119

Travelers are raving about these Tamuning hotels

Canberra, Australia
Level Contributor
448 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
5 of 5 stars Reviewed 2 weeks ago

At first, I wasn't terribly fussed about this place but my second stay changed that. We had a 6AM arrival and had (thought!) we had booked a late check out for 4... It looked like the late checkout was not going to be possible but they said they would look into it. Later that morning, they slipped a note under... More 

Helpful?
Thank TristanEF
Port Orchard, Washington, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great views, clean rooms, friendly staff, awesome food choices, nice bar. I highly recommend staying here. My only complaint would be that parking is challenging especially on the weekends due to different events held there.

Helpful?
Thank Michael Y
GuestExperienceSM, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Guest, Thank you for sharing your wonderful comment about our hotel. We have enjoyed having you as our guests and we hope you will continue to make Sheraton Laguna Guam Resort your home away from home. Thank you for your loyalty. Our very best, Your Guest Experience Team More 

Honolulu, Hawaii
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

As a SPG member I expected more out this hotel."Week vacation on a nice hotel". I don't think I could have been more wrong. This hotel is following apart. Standing water every where. Needless to say; standing water is how mosquitoes that transmit dengue fever and zika virus uses to reproduce. Water pool have so much mold, that the water... More 

Helpful?
Thank jeffreynogueira
Hong Kong
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed August 26, 2016 via mobile

The hotel is a bit far from the town centre in Tumon in Guam sense - you can still get to the town easily by bus and to the airport in 20 mins. The service was efficient, only that the staff looked a bit stern but not bad. The room for us (3 people) is a super big room -... More 

Helpful?
Thank leeyikki
New York
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 24, 2016 via mobile

First time in Guam, and this is a very nice resort. The manager made comfortable accommodations for an extra bed (if you book online, most rooms say they only fit up to 3 people), because we have 4 people. Each one of my kids had their own bed, which was wonderful! The room is updated but the updated bathroom took... More 

Helpful?
Thank jlipp5240
Miami, Florida
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 16, 2016 via mobile

This was not a 5 star hotel. Beautiful infinity pool and front desk staff was very helpful and friendly. There were a few ceremony's going on inside the atrium but if you turned on your a/c fan you don't hear it and it isn't late at night. Desk in rooms have foot cusions for seats??????? A/c works great. The building... More 

Helpful?
Thank Michael H
GuestExperienceSM, Director of Sales at Sheraton Laguna Guam Resort, responded to this review

Dear Guest, Thank you for sharing your comments. We appreciate them. I hope you were able to enjoy the free shuttle that takes you to Guam Premier Outlet that runs throughout the day. We look forward to welcome you back with us again very soon. Sincerely, Your Guest Experience Team More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 4, 2016 via mobile

Got to stay for almost two month here for work. Ok, its not quite like the commercial where they'll come to help zipping your dress or picking out ties but they do have many very friendly staff. Rooms are clean swimming pools are great and well maintained. You will need to be patient at the restaurants and bars here cause... More 

Helpful?
Thank Andrew S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking

Additional Information about Sheraton Laguna Guam Resort

Address: 470 Farenholt Ave, Tamuning, Guam 96913-3149, Mariana Islands
Location: Mariana Islands > Guam > Tamuning
Price Range: $144 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Laguna Guam Resort 4*
Number of rooms: 318
Reservation Options:
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Also Known As:
Sheraton Laguna Guam Hotel Tamuning
Sheraton Tamuning
Tamuning Sheraton
Sheraton Laguna Guam Resort Tamuning
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